End-User Computing
Top Stories
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Feature
28 Jul 2026
Secure Enclave vs. TPM vs. HSM: What IT should know
The Secure Enclave offers hardware-isolated security for Apple devices. Learn how it compares with TPM and HSM technologies, as well as the best uses for these three approaches. Continue Reading
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Opinion
23 Jul 2026
Over 600 CVEs: Mythos' effect on vulnerability and patch management
Microsoft's July Patch Tuesday broke records by addressing over 600 CVEs. What does this reveal about the effect that AI models have on vulnerability and patch management? Continue Reading
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Tip
18 Apr 2023
Getting started with kiosk mode for the enterprise
A kiosk can serve several purposes as a dedicated endpoint. Understanding those possibilities and their benefits and challenges is key to deploying kiosk mode for the enterprise. Continue Reading
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Definition
17 Apr 2023
text messaging (texting or wireless messaging)
Text messaging is the act of sending short, alphanumeric communications between cellphones, pagers or other hand-held devices, as implemented by a wireless carrier. Continue Reading
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Definition
17 Apr 2023
smartphone
A smartphone is a cellular telephone with an integrated computer and other features not originally associated with telephones, such as an operating system (OS), web browsing and the ability to run software applications. Continue Reading
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Tip
13 Apr 2023
Key Apple-native macOS security features for administrators
There are lots of universal security controls that can apply to any type of desktops, but IT teams need to look at the specific features native to desktops such as macOS. Continue Reading
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Definition
12 Apr 2023
Microsoft App-V (Microsoft Application Virtualization)
Microsoft Application Virtualization (App-V) is an application virtualization client that makes an application available to end users without installing it on a personal computer (PC). Continue Reading
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Definition
12 Apr 2023
Active Directory Federation Services (AD FS)
Active Directory Federation Services (AD FS) is a feature of the Windows Server operating system (OS) that extends end users' single sign-on (SSO) access to applications and systems outside the corporate firewall. Continue Reading
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Answer
11 Apr 2023
What are the Microsoft 365 password requirements?
When IT administrators manage passwords for Microsoft 365 accounts in Azure AD, they can deploy and remove critical policies that can improve overall security posture. Continue Reading
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Definition
11 Apr 2023
mobile UI (mobile user interface)
A mobile UI (mobile user interface) is the graphical and usually touch-sensitive display on a mobile device, such as a smartphone or tablet, that allows the user to interact with the device's apps, features, content and functions. Continue Reading
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Definition
11 Apr 2023
CYOD (choose your own device)
CYOD (choose your own device) is an employee provisioning model in which an organization allows people to select the mobile devices they would like, usually from a limited number of options. Continue Reading
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Definition
11 Apr 2023
iPad Air
Apple's iPad Air is a tablet that is lighter and thinner than Apple's previous tablets. Continue Reading
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News
11 Apr 2023
PC sales head south as users look for reasons to buy
PC sales continue to sag as business users and consumers remain conservative in spending and wait to see if the macroeconomic trends improve or deteriorate. Continue Reading
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Tip
10 Apr 2023
VMware vs. Citrix: Which is better for your organization?
VMware and Citrix both offer useful virtualization tools, but each one has its pros and cons. Explore the features and other factors that can help you decide between them. Continue Reading
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Definition
06 Apr 2023
war driving (access point mapping)
War driving, also called access point mapping, is the act of locating and possibly exploiting connections to wireless local area networks (WLANs) while driving around a city or elsewhere. Continue Reading
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Tip
06 Apr 2023
Comparing enabled and enforced MFA in Microsoft 365
When managing Microsoft 365 authentication, IT admins may encounter the distinction between enabled and enforced MFA. Find out what those terms mean. Continue Reading
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Definition
06 Apr 2023
Snapchat
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. Continue Reading
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Definition
05 Apr 2023
HTML5 mobile app
An HTML5 mobile app is a web application developed with version 5 of HTML, a web content standard designed for handheld devices like smartphones and tablets. Continue Reading
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Tip
04 Apr 2023
How to protect mobile devices from malware in the enterprise
Smartphones can be just as susceptible to cybersecurity threats as desktops, so it's important for organizations to know how to protect their endpoints from mobile malware. Continue Reading
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Definition
03 Apr 2023
Temporal Key Integrity Protocol (TKIP)
Temporal Key Integrity Protocol (TKIP) is an encryption protocol included in the Institute of Electrical and Electronics Engineers (IEEE) 802.11i standard for wireless local area networks (WLANs). Continue Reading
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Definition
03 Apr 2023
enterprise mobility management (EMM)
Enterprise mobility management (EMM) is software that allows organizations to securely enable employee use of mobile devices and applications. Continue Reading
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Tip
29 Mar 2023
8 important end-user experience monitoring metrics for VDI
End-user experience monitoring allows IT to see what issues users might be experiencing and identify their root causes. Learn which metrics are most important for VDI management. Continue Reading
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Tip
28 Mar 2023
Costs to migrate from Windows 10 to 11
Each organization's cost to migrate to Windows 11 will be slightly different depending on existing licenses, so IT teams should be familiar with the associated guidelines. Continue Reading
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Tip
27 Mar 2023
9 end-user experience monitoring tools to know
The end-user experience monitoring market is chock-full of options that can be confusing to keep track of. Take a look at nine EUEM tools IT professionals should know about. Continue Reading
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Opinion
27 Mar 2023
Translating the experience optimization products' acronyms
When organizations look for software and services that can help monitor users, customers and IT system functionality, they need to learn what DEX, EUEM and other terms mean. Continue Reading
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Opinion
27 Mar 2023
Will Windows 11 become a subscription-only service?
There are several ways to handle Windows 11 licensing, only some of which are truly subscription-based. Find out what the landscape is for Windows licensing moving forward. Continue Reading
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Definition
23 Mar 2023
Apple AirDrop
Apple AirDrop is a native feature in iOS and macOS that lets users share data from one device to another on the same Wi-Fi network. Continue Reading
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Definition
23 Mar 2023
Apple Bonjour
Apple Bonjour is a group of networking technologies designed to help devices and applications discover each other on the same network. Continue Reading
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Tip
23 Mar 2023
What does a Windows 11 license cost for business?
There are many approaches to licensing Windows 11 along with other Microsoft business software and services, which can be daunting, but executives and IT teams can learn the basics here. Continue Reading
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Definition
22 Mar 2023
captive portal
A captive portal is a webpage that the user of a public-access network is required to view and interact with before they can access the network. Continue Reading
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Definition
17 Mar 2023
bluesnarfing
Bluesnarfing is a hacking technique in which a hacker accesses a wireless device through a Bluetooth connection. Continue Reading
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Definition
15 Mar 2023
What is unified endpoint management (UEM)? A complete guide
Unified endpoint management (UEM) is an approach to securing and controlling desktop computers, laptops, smartphones and tablets in a connected, cohesive manner from a single console. Continue Reading
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Definition
15 Mar 2023
Process Explorer
Process Explorer is a free Windows task manager and system monitoring tool that details which programs in a user's system have a specific file or directory open. Continue Reading
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Tip
14 Mar 2023
How to use the iPadOS file manager in the enterprise
Organizations can use the iPadOS Files app to manage files locally or in the cloud. Learn the pros and cons of both storage types and how to use them in the native file manager. Continue Reading
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Definition
13 Mar 2023
wireless distribution system (WDS)
A wireless distribution system (WDS) is a method of interconnecting access points (AP) in a wireless local area network (WLAN) without requiring that they connect through a wired backbone. Continue Reading
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Tip
13 Mar 2023
What do the different licenses for Windows 11 come with?
Before organizations migrate to Windows 11, they must determine what the best options are for licensing. Learn about the choices to license via base Windows 11 or Microsoft 365. Continue Reading
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Definition
10 Mar 2023
wireless broadband (WiBB)
Wireless broadband (WiBB) is high-speed internet and data service delivered through a wireless local area network (WLAN) or wireless wide area network (WWAN). Continue Reading
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Tip
10 Mar 2023
How does enterprise file management in iOS work?
It's important to ensure that files are secure and easy to work with on enterprise mobile devices. In iOS, the Files app is a key tool for personal and corporate file management. Continue Reading
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Tip
09 Mar 2023
Compare capabilities of Office 365 MDM vs. Intune
Office 365 MDM and Intune both offer the ability to manage mobile devices, but Intune provides deeper management and security. Delve into this comparison of the two consoles. Continue Reading
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Definition
09 Mar 2023
LTE (Long-Term Evolution)
LTE (Long-Term Evolution) is a fourth-generation (4G) wireless standard that provides increased network capacity and speed for cellphones and other cellular devices compared with third-generation (3G) technology. Continue Reading
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Definition
08 Mar 2023
802.11n
802.11n is an IEEE standard for wireless networking that boosts the speed, dependability and range of wireless transmissions in wireless local area networks (WLANs). Continue Reading
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Tip
06 Mar 2023
7 key benefits of mobile device management for businesses
Mobile device management tools offer several benefits, like improved productivity and enhanced security, to organizations that use mobile devices for business tasks. Continue Reading
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Tip
06 Mar 2023
How to evaluate cloud vs. on-premises MDM, EMM or UEM
Organizations should consider whether an on-premises or cloud MDM or UEM platform is best. Determine how to make the decision and, if that decision is cloud, migrate without issues. Continue Reading
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Definition
03 Mar 2023
Apple Business Manager
Apple Business Manager (ABM) is an online portal for IT administrators who deploy Mac OS, iOS and tvOS devices in an enterprise or educational setting. Continue Reading
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Tip
02 Mar 2023
Fixing issues with a computer mouse on a remote desktop
Running a remote desktop comes with all sorts of hardware considerations for IT to address, including how the desktop interacts with local hardware, such as a computer mouse. Continue Reading
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Tip
01 Mar 2023
How to ensure iPhone configuration profiles are safe
Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Mobile security policies can ensure configuration profiles are safe. Continue Reading
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Feature
28 Feb 2023
How are UEM, EMM and MDM different from one another?
IT should understand the differences between UEM, EMM and MDM tools so they can choose the right option for their users. Learn about the differences between these tools. Continue Reading
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Definition
27 Feb 2023
laptop
A laptop, sometimes called a notebook computer by manufacturers, is a battery- or AC-powered personal computer (PC) smaller than a briefcase. Continue Reading
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Definition
24 Feb 2023
antenna
An antenna is a specialized transducer that converts electric current into electromagnetic (EM) waves or vice versa. Continue Reading
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Tip
23 Feb 2023
Azure Virtual Desktop sizing guide for IT
Deploying Azure Virtual Desktop (AVD) can provide synergy across Microsoft services, but there are decisions that IT must make to determine the capacity of the environment. Continue Reading
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Definition
23 Feb 2023
instant app (Google Android instant app)
A Google Android instant app is a small software program that enables users to test out a portion of a native Android app without installing it on a device. Continue Reading
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Definition
23 Feb 2023
Android Oreo
Android 8.0 Oreo is the eighth major update to the Android operating system that contains new features and enhancements for application developers. Continue Reading
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Tip
22 Feb 2023
6 steps for calculating and sizing a Citrix VDI environment
While all Citrix environments will require different resource planning, IT administrators can use these 6 steps to calculate and estimate sizing for their CVAD environment. Continue Reading
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Definition
22 Feb 2023
Real Time Streaming Protocol (RTSP)
Real Time Streaming Protocol (RTSP) is an application-level network communication system that transfers real-time data from multimedia to an endpoint device by communicating directly with the server streaming the data. Continue Reading
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Definition
21 Feb 2023
mobile malware
Mobile malware is malicious software specifically written to attack mobile devices such as smartphones, tablets, and smartwatches. Continue Reading
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Definition
21 Feb 2023
mobile application management (MAM)
Mobile application management (MAM) is software that secures and enables IT control over enterprise applications on end users' corporate and personal smartphones and tablets. Continue Reading
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Tip
16 Feb 2023
How to enable User Enrollment for iOS in Microsoft Intune
User Enrollment in iOS can separate work and personal data on BYOD devices. IT teams should learn how to enable it in Microsoft Intune and how it can affect user experience. Continue Reading
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Definition
15 Feb 2023
EG Innovations
EG Innovations is an end-user experience and infrastructure monitoring software vendor best known for its EG Enterprise product. Continue Reading
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Definition
15 Feb 2023
Windows Autopilot
Windows Autopilot is a desktop provisioning tool native to Windows 10 that allows IT professionals to automate image deployment of new desktops with preset configurations. Continue Reading
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Definition
14 Feb 2023
Microsoft Assessment and Planning (MAP) Toolkit
Microsoft Assessment and Planning (MAP) Toolkit is a free utility IT can use to determine whether its infrastructure is prepared for a migration to a new operating system, server version or cloud-based deployment. Continue Reading
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Definition
13 Feb 2023
configuration service provider (CSP)
A configuration service provider (CSP) is a component of Windows client operating systems that shows IT professionals device configuration choices and allows them to apply the settings across multiple Windows OSes. Continue Reading
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Tip
09 Feb 2023
How long can smartphones last in the enterprise?
Many organizations aim to use the smartphones they've invested in for as long as possible, but outdated or malfunctioning devices present risks that can cost more in the long run. Continue Reading
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Tip
07 Feb 2023
How to successfully implement MDM for BYOD
Implementing MDM in BYOD environments isn't easy. IT should communicate with end users to set expectations about what personal information the MDM platform can and cannot track. Continue Reading
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News
06 Feb 2023
Dell to lay off 6,650 workers, cites economy, slow PC sales
Dell joined Microsoft in cutting 5% of its workforce due to slowing PC sales. The company said the action will better position it for future growth. Continue Reading
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Definition
03 Feb 2023
Google Mobile Services (GMS)
Google Mobile Services (GMS) is a collection of applications and application programming interfaces (APIs) developed by Google for manufacturers of Android devices, such as smartphones and tablets. Continue Reading
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News
02 Feb 2023
Samsung seeks bigger role as a business mobile provider
Samsung's wide variety of mobile devices, partnerships with software makers and government-grade security are differentiators in the business market, analysts said. Continue Reading
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Tip
02 Feb 2023
How long should you support Android phones in the enterprise?
The Android OS can run on a wide range of devices, but how long should enterprise organizations support Android phones? Find out which factors help determine the lifecycle length. Continue Reading
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Definition
02 Feb 2023
push notification
Push notification, also called server push notification, is the delivery of information from a software application to a computing device without a specific request from the client. Continue Reading
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Definition
02 Feb 2023
Windows 7
Windows 7 is the Microsoft Windows operating system (OS) released commercially in October 2009 as the successor to Windows Vista. Continue Reading
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Opinion
01 Feb 2023
Understand the emerging digital employee experience market
The emerging market of digital employee experience is a very broad concept with many components and several major players touching different aspects of this process. Continue Reading
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Tip
01 Feb 2023
4 steps to troubleshoot Windows 11 network issues
When IT administrators encounter problems with a Windows 11 network connection, they have plenty of options to fix the issue. Learn the steps to troubleshoot these issues. Continue Reading
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Tip
31 Jan 2023
Understanding how long iPhones can last in the enterprise
Organizations may want to use the devices they invest in for as long as possible, but how long does Apple support iPhones? Explore the factors that affect the lifespan of iPhones. Continue Reading
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Definition
26 Jan 2023
Remote Desktop Session Host (RDSH)
Remote Desktop Session Host (RDSH) is a role in Remote Desktop Services (RDS). Continue Reading
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Tip
23 Jan 2023
5 steps to identify and fix Windows 11 performance issues
Windows 11 administrators may encounter numerous desktops with varying performance issues. Follow these steps to identify the root cause of the performance issues and fix them. Continue Reading
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Definition
23 Jan 2023
Android Studio
Android Studio is the official integrated development environment (IDE) for Android application development. Continue Reading
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Tip
19 Jan 2023
How organizations should handle mobile device lifecycles
Understanding the mobile device lifecycle can help IT manage endpoints from purchase to retirement, with different tools and processes supporting devices at different stages. Continue Reading
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Definition
17 Jan 2023
Windows 10 Update Assistant
Windows 10 Update Assistant is a native update management tool designed to help individual users keep up with OS updates as Microsoft publishes them. Continue Reading
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Definition
17 Jan 2023
Windows Defender Application Guard
Windows Defender Application Guard is a security tool built into Microsoft Edge that isolates browser sessions from the desktop in a virtual machine (VM) to prevent any malicious activity from reaching the desktop. Continue Reading
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News
12 Jan 2023
Slowing PC sales spark lower prices
PC prices are dropping as manufacturers lower prices to move inventory. Market saturation following the pandemic is a significant factor in the drop in sales. Continue Reading
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Definition
12 Jan 2023
Remote Desktop Services (RDS)
Remote Desktop Services (RDS) is an umbrella term for features of Microsoft Windows Server that allow users to remotely access graphical desktops and Windows applications. Continue Reading
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News
11 Jan 2023
Thousands of Citrix, Tibco employees laid off following merger
Cloud Software Group lays off 2,250 workers following major changes to sales and product development after merging Citrix Systems with Tibco Software. Continue Reading
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Tip
09 Jan 2023
How does Android 13 work profile improve IT management
When users bring personal Android devices to the workplace, IT should consider using work profiles on these devices. Learn about the latest work profile features on Android 13. Continue Reading
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Answer
06 Jan 2023
Exploring Edge Chromium requirements for system admins
Edge Chromium adapts many of Chrome's greatest strengths to create a compelling browser alternative for system admins. Continue Reading
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Definition
05 Jan 2023
Google Chrome browser
Google Chrome browser is a free web browser used for accessing the internet and running web-based applications. Continue Reading
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Definition
05 Jan 2023
Multimedia Messaging Service (MMS)
Multimedia Messaging Service (MMS) is a communications technology developed by 3GPP (Third Generation Partnership Project) to enable the transmission of multimedia content via text message. Continue Reading
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News
04 Jan 2023
Intel releases Raptor Lake chips for laptops, mobile devices
Hoping to gain back market share from AMD, Intel debuted what it believes is the fastest processor for mobile devices. The new processor contains a record 24 cores. Continue Reading
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Definition
04 Jan 2023
What is wireless communications? Everything you need to know
Wireless communications is the transmission of voice and data without cable or wires. Continue Reading
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Definition
29 Dec 2022
Google Hangouts
Google Hangouts is a unified communications service that allows members to initiate and participate in text, voice or video chats, either one-on-one or in a group. Continue Reading
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Definition
29 Dec 2022
Sysprep (System Preparation Tool)
Sysprep is Microsoft's System Preparation tool intended to duplicate, test and deliver new installations for the Windows operating system based on an established installation. Continue Reading
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Feature
28 Dec 2022
Understanding Azure Virtual Desktop management and storage
In this Q&A, author Ryan Mangan discusses best practices for Azure Virtual Desktop management, the importance of storage and more from his book, 'Mastering Azure Virtual Desktop.' Continue Reading
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Tip
21 Dec 2022
Finding the best cellphone plans for small businesses
A business mobile plan is common in the enterprise, but the picture isn't as clear for SMBs. If an SMB opts to purchase a phone plan, there are many options to choose from. Continue Reading
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Quiz
20 Dec 2022
Test your Azure Virtual Desktop storage management skills
Use these questions to test how well you know the best practices for managing Azure Virtual Desktop storage. Continue Reading
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Definition
14 Dec 2022
wireless access point
A wireless access point (wireless AP) is a network device that transmits and receives data over a wireless local area network (WLAN), serving as the interconnection point between the WLAN and a fixed wire network. Continue Reading
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Tip
12 Dec 2022
5 MDM features and platforms for small businesses
When SMBs deploy mobile devices, they need to find a viable MDM that can meet their needs. Read about 5 key features to look for in an MDM and some strong choices for vendors. Continue Reading
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Definition
09 Dec 2022
OTA update (over-the-air update)
An over-the-air (OTA) update is the wireless delivery of new software, firmware or other data to mobile devices. Continue Reading
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Definition
09 Dec 2022
wireless backhaul
Wireless backhaul is the use of wireless communication systems to transport data between the internet and subnetworks. Continue Reading
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Opinion
08 Dec 2022
The enterprise endpoint device market heading into 2023
Modern enterprise organizations have numerous options to choose from on the endpoint market. Learn about some of the main offerings that business leaders should consider. Continue Reading
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Definition
08 Dec 2022
Apple User Enrollment
Apple User Enrollment (UE) is a form of mobile device management (MDM) for Apple products that supports iOS 13 and macOS Catalina. Continue Reading
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Tip
07 Dec 2022
How small businesses can pick the right mobile devices
To cash-strapped SMBs, deploying mobile devices may seem excessive. However, mobile devices are valuable tools to increase communication and productivity for business users. Continue Reading
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Definition
07 Dec 2022
fixed wireless
Fixed wireless networking refers to the operation of wireless devices in fixed locations such as homes and offices. Continue Reading
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Definition
05 Dec 2022
tvOS
TvOS is the operating system that runs on the 4th and 5th generation Apple TV digital media player. Continue Reading
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Definition
02 Dec 2022
Wi-Fi Protected Access (WPA)
Wi-Fi Protected Access (WPA) is a security standard for computing devices equipped with wireless internet connections. Continue Reading