End-User Computing
Top Stories
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Feature
28 Jul 2026
Secure Enclave vs. TPM vs. HSM: What IT should know
The Secure Enclave offers hardware-isolated security for Apple devices. Learn how it compares with TPM and HSM technologies, as well as the best uses for these three approaches. Continue Reading
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Opinion
23 Jul 2026
Over 600 CVEs: Mythos' effect on vulnerability and patch management
Microsoft's July Patch Tuesday broke records by addressing over 600 CVEs. What does this reveal about the effect that AI models have on vulnerability and patch management? Continue Reading
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Blog Post
05 Aug 2019
Intel RST Stymies 1903 Upgrade
Sometimes, Intel RST Stymies 1903 Upgrade. This can continue even after obsolete drivers get updated. If that happens to you, here's an easy fix. Continue Reading
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Tip
05 Aug 2019
Best mobile device security policy for loss or theft
When a user loses a mobile device, an organization's data may be at risk. IT should deploy specific security policies such as remote device wipes to protect its organization's data. Continue Reading
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Feature
05 Aug 2019
Windows Virtual Desktop forces VDI market to adapt or risk failure
In this Q&A with a company that helped developed Windows Virtual Desktop, dig into how it will affect the VDI market and the road that Microsoft took to develop the service. Continue Reading
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Blog Post
02 Aug 2019
Old Trick Still Kills Persistent Windows.old
As I poke around on my production PC, I remember that an old trick still kills persistent Windows.old at the command line. It kills other root-level folders, too. Continue Reading
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Video
01 Aug 2019
How to save FSLogix profile containers to Azure Blob Storage
FSLogix profiles are a great way to take full advantage of Windows Virtual Desktop. IT can save time and money with this step-by-step process to save FSLogix profile containers to Azure Blob Storage. Continue Reading
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Opinion
01 Aug 2019
Why EMM is the key to any enterprise mobility strategy
Now is the time to start incorporating EMM into enterprise mobility strategies. Here's why EMM is important and how organizations can take advantage of its benefits. Continue Reading
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Feature
01 Aug 2019
Top 3 emerging mobile app development trends for 2019
These three emerging mobile app development strategies could change the way apps are developed in the future. Discover which of these methods is right for your organization. Continue Reading
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Tip
31 Jul 2019
Top 25 VMware ESXi commands
This VMware ESXi command line cheat sheet is a must-have resource for IT professionals who maintain and troubleshoot ESXi. Continue Reading
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Tip
31 Jul 2019
How to optimize Citrix and Microsoft deployments for VDI
Citrix and Microsoft offer a variety of integrations to enhance their products. Find out what they are, and how organizations running VDI can take advantage of them. Continue Reading
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Blog Post
31 Jul 2019
Protecting Backup Card Proves Essential
Upon inspection, I learn that Surface Pro 3 backups have been failing since May. To fix the problem, I learn that protecting backup card proves essential. Continue Reading
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Feature
31 Jul 2019
Make the case for UEM tools with these compelling uses
Unified endpoint management provides companies with a single platform to oversee multiple devices. Learn more about the cost, productivity and overall business benefits. Continue Reading
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News
31 Jul 2019
Parallels Remote Application Server brings AI, 2FA to SMBs
Parallels added new capabilities to its Remote Application Server product, including better reporting and monitoring for management and easier access to daily applications. Continue Reading
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Opinion
31 Jul 2019
Jamf acquires Digita Security for macOS endpoint protection
Jamf adds another Mac-focused product in their growing enterprise catalog. Continue Reading
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Opinion
29 Jul 2019
Mobility management systems evolve from MDM to EMM to UEM
Driven by the cloud, evolving mobile devices, unification and the need for better security, companies are vacating the premises and embracing unified endpoint management. Continue Reading
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Blog Post
29 Jul 2019
KB4505903 Fixes DPC Latency Issue
When Microsoft release Version 1903 of Win10 some users reported audio issues. MS Engineer Pete Brown tweets that KB4505903 fixes DPC Latency Issue. May users confirm this fix. Continue Reading
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News
29 Jul 2019
Browser OS could turn the browser into the new desktop
In this Q&A, VDC Research's Eric Klein explains why Chrome OS has jumped ahead of the market by providing a browser OS that addresses enterprise use cases. Continue Reading
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Opinion
29 Jul 2019
Windows 10 security baselines finally go GA
Beleaguered Windows admins can rejoice; Microsoft released their security baseline solution to make it easier (maybe) to adopt Intune. Continue Reading
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Blog Post
26 Jul 2019
Identify Win10 Backup Version
When looking into backup files, details information from ntoskrnl.exe can identify Win10 backup version. Here's where to find that file, and what to look for. Continue Reading
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Tip
25 Jul 2019
How the Intune App Wrapping Tool works for Android
Mobile application wrapping is an effective way to deploy policies that can't normally interact with an app. Learn how IT can use Intune's wrapping tool on Android apps. Continue Reading
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Blog Post
24 Jul 2019
1809 MiniITX PC Gets 1903 Update Offer
As an experiment, I left my wife's 2012 vintage PC at 1809 to see when it might get an upgrade offer. Today (July 24) her 1809 MiniITX PC gets 1903 update offer, and that upgrade succeeds! Continue Reading
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News
24 Jul 2019
Quest Software updates endpoint management products
KACE Systems Deployment Appliance 7.0 and KACE Systems Management Appliance 9.1 are both now available from Quest Software to enable IT admins to manage devices in a network. Continue Reading
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Tip
24 Jul 2019
How to create an answer file, skip OOBE in Windows 10 install image
One part of the Windows 10 installation process you must know how to automate is the out-of-box experience. It starts with creating an answer file. Continue Reading
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News
24 Jul 2019
End users will make or break an Office 365 migration
When migrating to Office 365, IT admins need to keep the end users in mind. That was the big takeaway from a training session at a Virtual Technology User Group event in Maine. Continue Reading
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Blog Post
22 Jul 2019
Upgrade Win10 Repair Install Saves Mangled T520 PC
When Windows 10 gets weird, drastic measures may be called for. This weekend, upgrade Win10 repair install aaves mangled T520 PC, and sets things back to rights. Continue Reading
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Feature
22 Jul 2019
How Apple iOS 13 device management features benefit IT
Organizations with Apple mobile devices should prepare for the new iOS 13 device management features, such as user enrollment and Managed Apple IDs for Business. Continue Reading
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Tip
19 Jul 2019
Apple and Google simplify BYOD management with new OSes
IT must weigh user privacy and endpoint security when it shapes its BYOD policies. Luckily, new features in iOS 13 and Android Q make this balance easier for IT to strike. Continue Reading
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Blog Post
19 Jul 2019
MS 19Q4 Financials Offer Interesting Insights
The latest financials from MS are in for Q4 of its fiscal year. The company continues to thrive, with Azure leading the way, but other sectors -- including Windows OS -- contributing to the bottom ... Continue Reading
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Guide
19 Jul 2019
Desktop as a service virtually eases deployment, hosting woes
If an organization wants to provide virtual desktops for its users without deploying and managing on-premises VDI, it can recruit desktop as a service. Continue Reading
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Feature
19 Jul 2019
Evaluate Citrix Cloud cost concerns and advantages
VDI in the cloud isn't always what it's cracked up to be. Here's how to weigh pros and cons, using Citrix Cloud as an example, before purchasing a cloud subscription. Continue Reading
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Feature
18 Jul 2019
Discover details on unified endpoint management
With the prevalence of mobile devices in the enterprise, companies need solid technology to manage them. UEM tools consolidate all endpoints together to ensure they are secure. Continue Reading
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Tip
18 Jul 2019
How to manage Windows Virtual Desktop printing problems
Windows Virtual Desktop printing is somewhat complicated. Learn about the products that can simplify print management for IT and make printing more seamless for end users. Continue Reading
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Tip
18 Jul 2019
3 Windows 10 known issues and how to fix them
There are a few issues that accompanied the Windows 10 1903 update. Before deploying the latest update, IT admins should familiarize themselves with the most common problems. Continue Reading
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News
17 Jul 2019
CloudJumper partnerships support Windows Virtual Desktop
CloudJumper has partnered with ThinPrint, IGEL and Nvidia to support printing, cloud workspace deployment and more in Microsoft's Windows Virtual Desktop. Continue Reading
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Blog Post
17 Jul 2019
Recent Win10 Updates Bollix Defender Module Hashes
Recent Win10 Updates bollix Defender module hashes. This makes SFC /SCANNOW report "corrupt files," but there's an easy fix (described in this post). Continue Reading
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News
17 Jul 2019
Windows virtual desktop software gets closer to public release
As a potential release date for Windows Virtual Desktop looms, Microsoft is making sure its most popular applications are optimized to run within a virtualized environment. Continue Reading
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News
16 Jul 2019
Despite Windows 10 issues, customers remain confident in OS
The issues surrounding the latest Windows 10 OS update have affected some users to the point of annoyance, while others remain unaffected and unfazed by the continued issues. Continue Reading
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Opinion
16 Jul 2019
iOS 13 and Android Q show mobile OSes handle security, privacy issues better than Windows used to
Apple and Google can lock down their operating systems with much more ease than Windows. This makes our lives easier (most of the time!). Continue Reading
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Blog Post
15 Jul 2019
Is Windows 10 19H2 Now Called Version Next?
The label applied for the latest Slow Ring Insider Preview has me asking: Is Windows 10 19H2 Now Called Version Next? Only time will tell . . . Continue Reading
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Opinion
15 Jul 2019
A quick look at deviceTRUST, a simple conditional access tool for virtual desktop environments
deviceTRUST rides entirely on top of your existing desktop virtualization environment and is configured via Group Policy, so it can be used without any additional infrastructure at all. Continue Reading
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Blog Post
12 Jul 2019
Resuming Work Underscores Routine Windows Admin Workload
After returning from 10 days of vacation, resuming work underscores routine Windows Admin workload is noticeable and time-consuming, if also knocked off with relative ease. Continue Reading
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Tip
12 Jul 2019
How to take advantage of 3 features in Windows 1903 update
Windows Autopilot, reserved storage and SetupDiag are three new features in Windows 10. Here's how IT admins can use them for improved desktop management. Continue Reading
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Opinion
11 Jul 2019
Why perceived Citrix Cloud costs may not align with reality
Citrix is encouraging its customers to move their VDI deployments to the cloud. But the company's marketing ploys don't often mention the real costs of moving to Citrix Cloud. Continue Reading
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Tip
11 Jul 2019
How to properly set user expectations about VDI performance
VDI performance can be a problem for end users, leading to a tense relationship between them and IT staff. Here's how to set expectations to prevent these issues among others. Continue Reading
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Tip
11 Jul 2019
Pros and cons of smartphone sensor data analysis
With the help of smartphone sensor data, IT can learn about its users' behaviors and improve operations and workflows, but collecting this data has some notable risks as well. Continue Reading
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Feature
10 Jul 2019
Identity management strategy starts with people, not technology
Organizations have the tough job of creating an overarching view of identity inside and out of the company. One thing they should remember? Focus on people rather than technology. Continue Reading
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Feature
10 Jul 2019
How mobile threat defense integrates with and improves UEM
Though many organizations have either UEM or EMM, mobile threat defense tools aren't as widely adopted. IT can improve mobile security with these tools' monitoring and policies. Continue Reading
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Opinion
10 Jul 2019
A technical introduction to Citrix Cloud Federated Authentication Service
Citrix just released Cloud-Enabled Federated Authentication Service (FAS) in Tech Preview. Jo Harder delves into federation to help you determine if and how this new feature may benefit you. Continue Reading
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Opinion
09 Jul 2019
Lakeside SysTrack 9 asks the question: How is automation changing your helpdesk?
Lakeside is building on their analytics and AI strategy with more reactive and proactive monitoring and healing capabilities in Lakeside SysTrack 9, which is new and GA today. Continue Reading
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Opinion
09 Jul 2019
VMware Boxer’s new FastSync tech could usher in a better third-party email experience
Jon Towles explains how VMware Boxer uses key escrow to solve this long-time problem in a thoughtful and secure way. Continue Reading
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Opinion
08 Jul 2019
Google Safe Browsing can differ between desktop and mobile. Why?
Google continues to address security issues, but their blacklist service, Google Safe Browsing, doesn’t provide equal protection for desktop and mobile. Continue Reading
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Tip
02 Jul 2019
Go beyond UEM security to prevent mobile attacks
UEM tools provide a baseline of mobile security functions, but to prevent mobile attacks, IT should add a mobile threat defense tool to its security repertoire. Continue Reading
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Tip
02 Jul 2019
5 Windows 10 shortcuts for desktop administrators
Admins who manage Windows 10 desktops are often overwhelmed with tedium. Here are five keyboard shortcuts for Windows 10 that can make a desktop admin's job easier. Continue Reading
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Tip
02 Jul 2019
How to troubleshoot the blue screen of death for Windows 10
The blue screen of death is never a pretty sight. Learn how to troubleshoot and fix this dreaded issue in Windows 10, using a variety of different methods and tools. Continue Reading
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Answer
01 Jul 2019
What does IT need to know about VDI web browsers?
End users can easily access their virtual desktops and applications through any supported HTML5 web browser. Learn about the pros and cons of using VDI and web browsers together. Continue Reading
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Feature
01 Jul 2019
4 Windows 10 management tools to troubleshoot desktops
Windows 10 administrators can take up a lot of time setting up desktop deployments and troubleshooting applications. Consider these four Windows 10 management tools to ease that process. Continue Reading
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Tip
01 Jul 2019
What IT pros should know about Windows 10 reserved storage
With the release of Windows 10 version 1903 comes a new feature called reserved storage. Here's what IT pros should know about navigating and managing this new component. Continue Reading
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News
01 Jul 2019
IAM market evolves, but at a cost
At a recent security and identity conference, attendees discussed the IAM market in clear terms: Shiny new features might be cool, but practicality reigns. Continue Reading
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Tip
01 Jul 2019
Explore options for VDI disaster recovery
Every VDI deployment should have a disaster recovery plan that doesn't break the bank. Explore some ways to implement VDI disaster recovery in an organization. Continue Reading
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Opinion
01 Jul 2019
Teradici unveiled “PCoIP Ultra.” How is it different from PCoIP and where does it fit in the market?
Teradici have evolved a lot in the last few years, but as in the past, they have an emphasis on high-end use cases. Now they’re bringing in support for H.264, and NVIDIA hardware encoding, too. Continue Reading
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Feature
28 Jun 2019
Identity access management at a crossroads
In this Q&A, Ping Identity CEO Andre Durand explains why identity management is being subsumed by security and how AI and automation will modernize identity management systems. Continue Reading
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Blog Post
28 Jun 2019
Accommodating WU Download and Install Now (KB4501375)
To my surprise, accommodating WU Download and Install Now for KB4501375 involves changes in my own update behaviors, and comes as a bit of a shock. Consider yourself warned. Continue Reading
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Feature
28 Jun 2019
Hybrid identity management could be a method to the madness
IT departments planning to undergo a hybrid cloud migration need to think through how they're going to provide flexible and secure identity and access management to employees. Continue Reading
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Blog Post
26 Jun 2019
Station Drivers Provides Latest Realtek UAD Drivers ... and More
When I read about a newly-minted audio driver, I quickly discover that Station Drivers provides latest Realtek UAD drivers, quickly and easily. Continue Reading
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Tip
25 Jun 2019
Smishing targets mobile users and IT must prepare to fight it
Phishing attacks via SMS target are harder for IT to defend against than email phishing, but with the proper SMS-specific training and testing IT can improve its phishing security. Continue Reading
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Answer
25 Jun 2019
What should IT consider when choosing VDI antivirus software?
Virtual desktops are just as susceptible to cyberattacks as any physical desktop. Here's what IT administrators need to know about choosing the right VDI antivirus software. Continue Reading
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Feature
25 Jun 2019
IT pros discuss challenges of a workspace platform deployment
The benefits of workspace platforms are well established, but the process of deploying a workspace can lead to logistical issues and more work for IT professionals. Continue Reading
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Opinion
24 Jun 2019
Raspberry Pi 4: Now the ultimate cheap thin client?
It has a lot more under the hood, and it’s still inexpensive. Continue Reading
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Feature
24 Jun 2019
IT takes the good with the bad in Windows 10 1903 update
Windows 10 updates have never been easy, but Microsoft is finally listening to its customers' woes. Here's what IT pros like and dislike about Microsoft's latest Windows 10 update. Continue Reading
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Blog Post
24 Jun 2019
Safeguard Hold Blocks 1903 Upgrade For Some PCs
If you're running Version 1809 or older and Windows Update isn't offering the upgrade, it's nearly certain that a safeguard hold blocks 1903 Upgrade on the target PC. Here is more info. Continue Reading
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News
24 Jun 2019
$35 Raspberry Pi 4 Model B brings power, 4K and faster CPU
The Raspberry Pi 4 brings significant upgrades from the previous version, according to the vendor, such as multiple memory capacities to choose from and 4K support. Continue Reading
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Tip
24 Jun 2019
IT's guide to Windows 10 Enterprise 2019 LTSC
The Windows 10 Enterprise 2019 LTSC release includes a number of new management capabilities. IT administrators should be aware of the new features and enhancements. Continue Reading
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Opinion
24 Jun 2019
Google Cloud Print – A poor man’s printing solution, or is it?
Bas van Kaam’s printing series continues with one of the less-discussed options. Continue Reading
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Blog Post
21 Jun 2019
Reliability Monitor Error Info Propels Fixes
When you know how to read what you see, and what you see makes any kind of sense, Reliability Monitor error info propels fixes. An APPCRASH on a UPS monitor immediately suggested a software ... Continue Reading
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Tip
21 Jun 2019
Navigate Intune app deployment for mobile devices
With the right Intune app deployment methods, IT can manage its Android and iOS users' apps, but the practices are different depending on the OS and the type of mobile apps. Continue Reading
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Feature
20 Jun 2019
User experience management from Knoa shines light on SAP app use
Agribusiness company Bunge improved its end-user experience with SAP applications by licensing Knoa. The software company helped provide insights into how its users were -- and weren't -- interacting with the applications. Continue Reading
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News
19 Jun 2019
Apica introduces desktop application performance monitoring tool
Designed for Windows desktop applications, Apica's Desktop Application Check intends to increase visibility and boost desktop application monitoring capabilities. Continue Reading
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Blog Post
19 Jun 2019
Older Win10 Versions Facing Forced Updates
By fiat Microsoft has older Win10 versions facing forced updates to the 1903 version (aka Windows 10 May 2019 Update). Here's what up, with a possible coping strategy. Continue Reading
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News
19 Jun 2019
BlackBerry Enterprise Mobility Suite adds 5 new features
BlackBerry has upgraded its Enterprise Mobility Suite in an effort to connect business and consumer applications in a secure environment to enable instant collaboration. Continue Reading
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Opinion
19 Jun 2019
Bring your own Citrix Gateway to Citrix Cloud...or not
Adding basic Citrix Gateway functionality to a Citrix Cloud implementation is literally a one-button option, but what about when you have more complex requirements? Continue Reading
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Tip
18 Jun 2019
Manage Windows Virtual Desktop with a PowerShell script
IT admins can use PowerShell scripting to manage Microsoft Windows Virtual Desktop. In this step-by-step guide, IT can learn the details of this management method. Continue Reading
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Feature
18 Jun 2019
Cloud, SaaS bring identity and access management challenges
In this Q&A, Identity Automation's co-founder and CEO, James Litton, talks about the identity and access management challenges and the effects of cloud services in the IAM market. Continue Reading
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Blog Post
17 Jun 2019
Win10 Sleep Issues Make Sleepstudy Worthwhile
Looking for information about system power states on a PC to resolve Win10 sleep issues make Sleepstudy worthwhile. The Powercfg command uses this option to produce an info-packed report. Continue Reading
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Podcast
17 Jun 2019
iOS 13 analysis with Aaron, Russ, and Jack - BrianMadden.com Podcast #140
We’re back for more Apple MDM updates. Learn what we know—and don’t know—about User Enrollment, managed Apple IDs, Automated Device Enrollment authentication, SSO extensions, Custom Apps, and more! Continue Reading
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Feature
14 Jun 2019
Application virtualization breathes digital life into legacy apps
Manufacturing company Royal Technologies chose Cameyo to access its Windows-based legacy applications without the complexity of a virtual desktop infrastructure. Continue Reading
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Tip
14 Jun 2019
Explore pros and cons of virtual application streaming
There are multiple ways to deliver virtual applications, and app streaming is one of them. Find out what app streaming means in a virtual desktop infrastructure. Continue Reading
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Feature
14 Jun 2019
How the Huawei ban will affect enterprise mobility
The U.S.'s ban of business purchases of foreign telecommunications products, largely aimed at Chinese vendor Huawei, has major implications for mobile IT admins around the world. Continue Reading
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Blog Post
14 Jun 2019
Stuck Rocker Switch Means New Drive Dock
A backup drive goes missing after a recent feature upgrade. I decide a stuck rocker switch means new drive dock is needed for reliable backup. Continue Reading
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News
13 Jun 2019
Intel's Project Athena aims to improve mobile PC standards
Intel's multi-year plan to improve PCs focuses first on improving battery life and connectivity capabilities. But analysts warn that Intel could fall into the over promise and under deliver trap. Continue Reading
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Blog Post
12 Jun 2019
Understanding Win10 WU Download and install now option
In the past month, Windows 10 versions from 1803 forward have gotten a new update option. In fact, understanding Win10 WU Download and install now option should ease many admins' and users' update ... Continue Reading
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Blog Post
10 Jun 2019
Win10 May 2019 Update Features Recommended Troubleshooting
The Win10 May 2019 Update features Recommended Troubleshooting. This lets the OS automate troubleshooting, and promises to increase Win10 stability and reliability. Continue Reading
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News
10 Jun 2019
New Vive virtual reality for enterprise is now available
The Vive Pro Eye, a virtual reality product specifically designed for enterprise is now available for purchase in North America, and features precision eye tracking. Continue Reading
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Tip
10 Jun 2019
How mobile threat defense tools can help mobile admins
Mobile threat defense tools can significantly improve an organization's mobile security. Learn how these tools are different, what they can do and the market's leading vendors. Continue Reading
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Tip
10 Jun 2019
How to boot to Windows Safe Mode on Windows 10
Having problems with Windows crashes, applications or performance issues? Try booting to Windows Safe Mode on Windows 10 to pinpoint and troubleshoot the problem. Continue Reading
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News
10 Jun 2019
Evan launches customer experience SaaS platform for IT help
IT support vendor Evan introduced an automated SaaS offering for large businesses. Evan360 intends to connect users with IT experts to solve problems immediately. Continue Reading
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Opinion
10 Jun 2019
iOS 13 will dramatically improve MDM for BYOD. Hello User Enrollment!
Now updated with Part 2! – The new privacy-focused User Enrollment mode for MDM is just what we’ve been waiting for. Continue Reading
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Blog Post
07 Jun 2019
New iOS features and other announcements from Apple WWDC 2019
At its Worldwide Developers Conference, Apple announced new iOS features for iOS 13, an entirely new OS exclusively for iPads, iPadOS, and other interesting product news. Learn more about these ... Continue Reading
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Blog Post
07 Jun 2019
May 2019 Update General Availability Still Leaves PCs Out
Despite a May 6 claim of more-or-less general availability, so-called May 2019 Update general availability still leaves PCs out of the automatic upgrade proffer that clicking "Check for updates" is ... Continue Reading
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News
06 Jun 2019
IPadOS, Mac Pro aim to improve Apple's enterprise stance
The new iPadOS is a distinct operating system for the Apple tablet. New features such as mouse and external hard drive connectivity and multi-app capabilities leave little doubt where it's aimed -- the enterprise. Continue Reading
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News
06 Jun 2019
Ivanti User Workspace Manager 2019.1 reduces storage demands
By introducing new features to Ivanti Environment Manager and Ivanti File Director, the company hopes to reduce on-premises storage demands and support migration from legacy workspaces. Continue Reading
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Blog Post
05 Jun 2019
Intel Driver Support Assistant Proves Helpful
When Reliability Monitor reports an error for Intel-related storage stuff, the Intel Driver Support Assistant proves helpful and quickly gets me to a new (and working) storage driver. Continue Reading