End-User Computing
Top Stories
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Feature
28 Jul 2026
Secure Enclave vs. TPM vs. HSM: What IT should know
The Secure Enclave offers hardware-isolated security for Apple devices. Learn how it compares with TPM and HSM technologies, as well as the best uses for these three approaches. Continue Reading
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Opinion
23 Jul 2026
Over 600 CVEs: Mythos' effect on vulnerability and patch management
Microsoft's July Patch Tuesday broke records by addressing over 600 CVEs. What does this reveal about the effect that AI models have on vulnerability and patch management? Continue Reading
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Feature
11 Oct 2019
DaaS brings GPU-accelerated applications within reach
Cloud-hosted virtual desktops allow organizations that require GPU-accelerated apps to have more scalability, higher cost-effectiveness and be less focused on management. Continue Reading
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Tip
10 Oct 2019
VMware Horizon requirements for a VDI cloud deployment
Before you use Horizon in the cloud, you must configure AD, connect Horizon to your IaaS, set up a user access gateway and assign admin roles. Continue Reading
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Tip
10 Oct 2019
Troubleshoot Bluetooth connection problems in Windows 10
Bluetooth connection problems in Windows 10 are fairly common. Fortunately, there are a variety of troubleshooting steps that IT can take to restore the connection. Continue Reading
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Blog Post
09 Oct 2019
Learning Thunderbolt Technology & Connections
When Belkin sends me a miniature dock more or less out of the blue, I dig in and start learning Thunderbolt technology & connections. Good stuff, but occasionally puzzling. Continue Reading
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Opinion
08 Oct 2019
A quick look at the Exodus MDM migration tool
A bunch of former AirWatch folks built an MDM migration tool, which could be useful as companies contemplate EMM refreshes, update deployments, or go through organizational changes. Continue Reading
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Blog Post
07 Oct 2019
Chasing Thunderbolt Drivers Down
Chasing Thunderbolt drivers down proves frustrating, until I remember that "Show hidden devices" shows drivers for removables that aren't physically connected to a PC. Doh! Continue Reading
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Opinion
07 Oct 2019
NIST offers mobility best practices guide based on COPE deployments
Mobility isn’t a new concept, but it can sometimes be difficult to know where to start if you don’t have a framework in place, which is where NIST guidelines come in. Continue Reading
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News
04 Oct 2019
HP Inc. laying off up to 9,000 workers in latest reorg plan
With its printer and printing supplies business fortunes continuing to slide, HP Inc. is undergoing a major reorganization that includes up to 9,000 layoffs. Continue Reading
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Blog Post
04 Oct 2019
Mystery Error Code 0x80242016 Follows KB4524147
When a mystery error code 0x80242016 follows KB4524147 -- it means unexpected state after reboot following update -- a second try succeeds. Thank goodness! Unexpected states can be surprisingly ... Continue Reading
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Feature
04 Oct 2019
8 vendors who offer enterprise mobile devices and tablets in 2019
Discover eight leading providers who sell both tablets and smartphones for business workers. Their offerings are diverse, and some are more enterprise-oriented than others. Continue Reading
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Blog Post
03 Oct 2019
RDP Plus Sandbox Sometimes Equals Screen Confusion
RDP plus Sandbox sometimes equals screen confusion, until I realize I can just barely access the restore control at the right of the overlaying RDP control bar. Sigh. Continue Reading
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Answer
03 Oct 2019
What Windows 10 migration tools are available to IT?
A Windows 10 migration is a long, tedious journey, but there are tools to help. Discover three unified endpoint management tools that can streamline the process. Continue Reading
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Blog Post
01 Oct 2019
MS Explains Machine Learning Role in Windows 10 Update Experience
In a recent Microsoft blog post, MS explains Machine Learning role in Windows 10 Update experience, particularly how safeguards (update holds) are identified and eventually, cleared. Continue Reading
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News
30 Sep 2019
Windows Virtual Desktop is generally available
Microsoft released Windows Virtual Desktop to the general public, which is likely to have significant effects on the VDI market. Learn why, and what the service offers. Continue Reading
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Feature
30 Sep 2019
AI drives unified endpoint management benefits beyond limits
With a big boost from artificial intelligence, UEM tools sharpen applications in security, identity management, app monitoring, dynamic profiles, onboarding and self-help. Continue Reading
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Blog Post
27 Sep 2019
Smarter Web-based Intel Driver Update Tool
The new, smarter web-based Intel Driver Update Tool (Intel Driver & Support Assistant) recognizes OEM-supplied drivers, and won't update them with newer generic versions. That's good! Continue Reading
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Feature
27 Sep 2019
3 steps to lock down VDI security
Despite a popular myth, virtual desktops are susceptible to security breaches just like traditional desktops. IT admins can improve VDI security by following these best practices. Continue Reading
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Tip
26 Sep 2019
Navigate Android encryption software from OEMs, EMM vendors
IT professionals can go beyond Android OS encryption to secure their mobile endpoints. OEMs such as Samsung and EMM vendors offer additional protections for Android smartphones. Continue Reading
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Blog Post
25 Sep 2019
20H1 Gains Cloud Reset Capability
Recent Insider Previews have it, and so will the next Feature Upgrade: 20H1 gains cloud reset capability as part of Windows 10's reworked "Reset this PC" facility. Continue Reading
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Feature
25 Sep 2019
How to choose the right mobile device for business
Explore three criteria to look at when evaluating which mobile device is best suited for your organization. These include ease of use, as well as security and tablets vs. smartphones. Continue Reading
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Tip
25 Sep 2019
4 ways to handle Windows Virtual Desktop management
IT admins who deploy Windows Virtual Desktop should know how to use and manage the service first. Here are four ways to use Windows Virtual Desktop effectively. Continue Reading
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News
25 Sep 2019
OneLogin releases Chrome extension combating password reuse
OneLogin said its new tool is capable of discovering phishing websites and does not store users' passwords. Instead, it uses hash analysis to identify reused and weak passwords. Continue Reading
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Opinion
25 Sep 2019
Safari 13 brings WebAuthn and drops legacy browser extensions
You can finally use hardware security keys, plus Apple does what Google has tried to do with extensions. Continue Reading
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Answer
24 Sep 2019
How does Excel's Insert Data From Picture feature work on mobile?
The Microsoft Excel mobile app allows users to upload data through a photo. IT professionals should learn how this process works so they can test its efficacy and train users. Continue Reading
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News
24 Sep 2019
HP's purchase of endpoint security vendor Bromium a win for IT
Analysts describe HP's Bromium acquisition as a safe, cheap, smart bet in its push to compete with Dell. It's also another sign of rapid consolidation in the endpoint security market. Continue Reading
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Tip
24 Sep 2019
How to fix 5 common printing problems in Windows 10
Printing problems in Windows 10 are fairly common and can be a nuisance for IT admins. Here are five issues you may run into and how to troubleshoot them. Continue Reading
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Video
24 Sep 2019
How to perform per-machine install of Microsoft OneDrive, Teams for VDI
Microsoft OneDrive and Teams can be challenging for VDI, but a per-machine installer can make the process much easier. Watch this video to find out the details. Continue Reading
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Feature
23 Sep 2019
Advantages and disadvantages of mobile devices in business
Mobile devices have become a steady presence in today's workplace. Learn about mobile devices in businesses and how they can help employees work more efficiently. Continue Reading
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Tip
23 Sep 2019
Intune mobile device management features for Android 10, iOS 13
The Intune mobile device management features that IT can deploy differ based on which mobile OS users run. The latest versions of iOS and Android add to the list of differences. Continue Reading
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Blog Post
22 Sep 2019
Mystery Device Equals Moto Z Android Phone
In figuring out that a mystery device equals Moto Z Android phone, I learn that powering the device on lets it show properly in Windows 10. Otherwise, the mystery endures. Continue Reading
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Blog Post
20 Sep 2019
Two New Known Issues Already Resolved Sept 19
In what's looking increasingly like a weekly update schedule, two New Known Issues already resolved Sept 19 show up today. One is resolved, but I'm not so sure about the other. Continue Reading
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Tip
20 Sep 2019
Compare VMware Horizon cloud vs. on-premises
VMware Horizon runs in on-premises, public cloud and hybrid cloud environments. Each scenario presents different drawbacks, benefits and costs for customers. Continue Reading
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Opinion
19 Sep 2019
iOS 13 is out – Here’s what the enterprise needs to know
What does Apple need to do put the final polish on User Enrollment? Where will it be useful? What do the new iPhones mean? All this, and other notes. Continue Reading
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Blog Post
18 Sep 2019
Latest Insider Preview Gets View Optional Updates Feature
In Build 18980, Win10 Insider Preview Gets View Optional Updates Feature. So far, it presents a bunch of drivers. More capability is no doubt coming. Continue Reading
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Answer
18 Sep 2019
What native Android encryption options should IT consider?
Android encryption has evolved over the years, and full-disk encryption isn't an option in Android 10. IT must learn the best native encryption options for managed Android devices. Continue Reading
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Answer
18 Sep 2019
What are the reasons to stay on Windows 7?
Most organizations should perform a migration to Windows 10. Some applications aren't compatible with the new OS, however. Learn what to do in these rare circumstances. Continue Reading
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Opinion
16 Sep 2019
DaaS may encourage organizations to adopt Macs and Chromebooks
New options for delivering remote Windows apps in the cloud, combined with the maturity of SaaS apps, Chromebooks and Mac management, means organizations can offer users more choices. Continue Reading
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Blog Post
16 Sep 2019
4 New 1903 Known Issues 9/13/2019
With 4 New 1903 Known Issues 9/13/2019 MS continues to do a bang-up job of keeping up with reports and issues "in the wild." Thanks very much! Continue Reading
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News
13 Sep 2019
New iPhone 11 features focus on consumers, not enterprises
Apple's new line of iPhones made headlines for better battery life and cameras, but it's the improved security features that will matter most to the enterprise. Continue Reading
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News
13 Sep 2019
Zoho adds new Zoho One features, management application
Zoho One customers can now make phone calls using Zoho's telephony platform, extend provisioning through custom apps and use the new application Orchestly to manage workflows. Continue Reading
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Blog Post
12 Sep 2019
Cycling Power Fixes Wireless Weirdness
It takes me a phone call to ASUS tech support to figure it out, but cycling power fixes wireless weirdness on my new ASUS wireless access device. Go figure! Continue Reading
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Feature
12 Sep 2019
Latest iOS vulnerability puts mobile security in the spotlight
In this Q&A, sort through all the confusion regarding Google Project Zero's report on a major iOS vulnerability and determine how it should change your security policies. Continue Reading
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Answer
12 Sep 2019
What features should IT look for in VDI monitoring tools?
VDI monitoring tools can help IT get visibility into a complex environment. Here are five features every IT admin should look for in a VDI monitoring tool. Continue Reading
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Answer
11 Sep 2019
How will Project Mainline for Android devices help mobile IT?
Project Mainline promises to make the Android update process more segmented. This new structure allows IT to push out critical updates without risking OS compatibility issues. Continue Reading
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Blog Post
11 Sep 2019
Pondering System Refresh Planning System Retirements
An aging (and mostly old) collection of Win10 PCs has me pondering System Refresh planning System Retirements. Now I have to figure out how to pay for all this! Continue Reading
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Tip
11 Sep 2019
4 steps to check application compatibility with Windows 10
Before a Windows 10 migration, IT admins should make sure all applications are compatible with the new OS. Here are four steps to get started with the process. Continue Reading
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Tip
11 Sep 2019
Navigate Office 365 licensing issues with VDI
Office 365 can come with some tricky licensing situations, especially for VDI admins. Explore this rundown of licensing issues and some potential solutions. Continue Reading
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Opinion
11 Sep 2019
What are the differences between Google Chromebook Enterprise and Chrome Enterprise?
Google recently announced Chromebook Enterprise, which follows similarly named management products, so let’s figure out what each means. Continue Reading
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Opinion
10 Sep 2019
What does employee experience mean to end user computing?
Striving towards a better employee experience, Citrix and VMware are working on a bevy of new products. Is this the new, expanded definition of EUC? Continue Reading
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News
09 Sep 2019
St. John's Health modernizes with digital workplace technology
St. John's Health modernized its workplace experience by simplifying IT's management of applications with VMware's Workspace One. Continue Reading
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Tip
09 Sep 2019
2 methods to tackle Windows Autopilot troubleshooting
Windows Autopilot isn't perfect, and you can run into errors during its deployment. Explore two ways to troubleshoot Windows Autopilot issues, using event logs and registry keys. Continue Reading
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Blog Post
06 Sep 2019
When Disk Cleanup Fails Use Search
When Disk Cleanup fails use search online to determine which files and folders are safe to delete. Here's a list I've started compiling. Continue Reading
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Tip
06 Sep 2019
Dangers of biometric authentication for mobile devices
Biometric authentication for mobile devices is touted for simplicity and security, but IT should be wary of particular biometric vulnerabilities and user privacy concerns. Continue Reading
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Opinion
06 Sep 2019
Horizon Services for Multi-Cloud finally shows the future of VMware’s broker strategy
Horizon 7 and Horizon Cloud will be under the new control plane. We also look at Horizon and WVD, and Horizon DaaS on VMware Cloud on AWS. Continue Reading
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Tip
05 Sep 2019
Mobile biometric authentication: The advantages and disadvantages
Mobile IT professionals must learn about the pros and cons of mobile biometric authentication before they implement fingerprint or face scan authentication factors. Continue Reading
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Tip
05 Sep 2019
How to use Samsung DeX for remote desktop clients
Organizations can harness the capabilities of Samsung DeX and Windows Virtual Desktop to transform mobile devices into thin clients. Discover how to get started with the process. Continue Reading
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Blog Post
04 Sep 2019
Technology Advances Require Basic IP Address Understanding
In replacing my old failing Wi-Fi Access Point with a new device, I'm reminded that technology advances require basic IP address understanding. Continue Reading
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Opinion
04 Sep 2019
iOS jailbreaks and hacks in the news: Here’s what you need to know
Yes, it’s significant, but no, it doesn’t completely upend our mobile security model. Either way, it’s a good opportunity to go over security lessons. Continue Reading
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Blog Post
03 Sep 2019
1903 KB4512941 Garnering Numerous Issues
When I say 1903 KB4512941 Garnering Numerous Issues, I'm talking about three or more actual gotchas, one of which stymies successful installation. Be wary! Continue Reading
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Tip
03 Sep 2019
Explore new approaches to macOS management
The macOS management landscape is changing, due to improvements from Apple. Find out why incorporating Mac devices is becoming easier, and which management approach to take. Continue Reading
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Opinion
03 Sep 2019
Welcome to Microsoft Desktop Analytics, the Windows Analytics successor
Now in public preview, Microsoft presents Desktop Analytics as the next chapter for Windows Analytics. Continue Reading
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Feature
30 Aug 2019
New Android Q features could relieve IT headaches
IT should get to know the latest Android Q features set to release with the new OS, but they also must learn about key features that Google will deprecate such as Device Admin. Continue Reading
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Feature
30 Aug 2019
New Workspace One features focus on intelligence, security
In this Q&A, VMware's SVP of EUC, Shankar Iyer, discusses how new Workspace One features are driving toward a better employee experience and how they will help IT admins better manage it. Continue Reading
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Blog Post
30 Aug 2019
Wonky Wi-Fi Forces Public Network Status
When a wonky Wi-Fi forces Public network status on what had been a private 5 GHz Wi-Fi channel, I finally recognize I need a new Wi-Fi router. It's on order. Sigh. Continue Reading
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News
30 Aug 2019
New, updated Lenovo laptops for business coming this fall
The X1 Carbon, ThinkPad X1 Yoga, ThinkPad X390 and ThinkPad T490 have all been updated, and Lenovo has added ThinkPad L13 and L13 Yoga to its offerings. Continue Reading
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Feature
30 Aug 2019
Choose the right UEM platform with this in-depth roundup
UEM tools are essential to oversee the many endpoints that reside in companies today. Read this comprehensive roundup to learn more about the leading products on the market. Continue Reading
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Podcast
30 Aug 2019
VMUG president: Carbon Black acquisition is 'compelling'
In this podcast from VMworld, VMUG President Steve Athanas discusses Workspace One upgrades and the security potential that the Carbon Black acquisition brings to VMware. Continue Reading
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Tip
29 Aug 2019
5 steps to enroll Windows 10 devices in Windows Analytics
Windows Analytics can provide some helpful information, but you must enroll your organization's devices before you can start using it. Here are five steps to get started. Continue Reading
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Answer
28 Aug 2019
When should IT use thin clients for VDI?
Thin clients are less expensive than PCs, but they also come with limitations. Find out if thin clients will work well within your organization. Continue Reading
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Blog Post
28 Aug 2019
Hello Face Yes Hello Face No
Comparing a new Lenovo X1 Extreme to the X380 Yoga, I notice Hello Face Yes Hello Face No. The X1 has a Hello Face compatible camera, and the X380 does not. Continue Reading
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Feature
28 Aug 2019
Follow Citrix VDI best practices for a successful deployment
Citrix Virtual Apps and Desktops is a complicated product with a lot of different facets. Dig into these best practices to ensure a smooth deployment and management. Continue Reading
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News
27 Aug 2019
Dell, Google team up on Chromebooks for enterprise
The Latitude 5400 and Latitude 5300 2-in-1 give enterprise users the Dell Latitude hardware with the Google Chrome operating system in an effort to provide security and speed. Continue Reading
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News
27 Aug 2019
New Workspace One features impress IT admins
VMware introduced new features for its Workspace One digital workspace product, and IT pros are interested in the onboarding and security improvements. Plus, the company made two appealing acquisitions. Continue Reading
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Blog Post
26 Aug 2019
Lenovo X380 Ethernet Extension Follies
Instead of building RJ-45 ports into its newest ThinkPads, Lenovo has opted to use proprietary Ethernet extension ports. Alas for my 8th-gen laptop, this has led to Lenovo X380 Ethernet extension ... Continue Reading
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Opinion
26 Aug 2019
Why BYOD management is a moving target
Mixing work and personal usage on one device is a fundamental challenge that technology can only do so much to solve. Decide how to handle BYOD, or if you can nix it altogether. Continue Reading
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Blog Post
24 Aug 2019
Partially Disconnected USB Cable Puts Mouse MIA
Takes me a while to figure this out, but a partially disconnected USB cable puts Mouse MIA -- at least until I shove the two extension cables fully together. Continue Reading
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Feature
22 Aug 2019
Windows 10 19H2 update brings few changes, more confusion
Windows 10 updates have plagued IT since the inception of the OS. Microsoft may be attempting to assuage IT's concerns with the Windows 10 19H2 update. Continue Reading
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Tip
22 Aug 2019
Key iOS enterprise security vulnerabilities IT should know
Mobile admins must approach Android and iOS security differently, because the two OSes face different threats. Learn how IT can mitigate iOS enterprise security concerns. Continue Reading
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Tip
21 Aug 2019
Get to know Citrix Virtual Apps and Desktops LTSR and CR
Determine the differences between Citrix Virtual Apps and Desktops LTSR and CR, and understand why many customers are reluctant to make the switch from LTSR to CR. Continue Reading
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Opinion
21 Aug 2019
A technical review of Citrix Managed Desktops
Jo Harder discusses the new capabilities of Citrix Managed Desktops and compares with Citrix Virtual Apps and Desktops Service, as well as presents a hands-on review. Continue Reading
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Blog Post
19 Aug 2019
Defender PowerShell Hash Mismatches Fix Coming
Recently, SFC /scannow has been mis-reporting Defender PowerShell scripts as potentially corrupt. MS faults a new OOB signing mechanism, and says Defender PowerShell Hash mismatches fix coming soon. Continue Reading
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News
16 Aug 2019
New Windows vulnerabilities reveal there is no rest for weary IT
The two latest Windows security vulnerabilities reiterate the importance for IT admins to stay diligent when updating and managing an organization's operating system. Continue Reading
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Blog Post
16 Aug 2019
1903 Hyper-V Networking Interference?
After installing KB4512508 on my local Win10 PCs, I notice some 1903 Hyper-V networking interference (no Internet!). A quick uninstall/reinstall fixes the issue. Continue Reading
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Answer
16 Aug 2019
Which options does IT have for Windows 10 bloatware removal?
Bloatware isn't just annoying -- it can negatively affect OS security, for example. Find out ways to get rid of Windows 10 bloatware once and for all with these tips. Continue Reading
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Blog Post
14 Aug 2019
Too Many Different Win10 Temperatures
As I start looking for the best temperature monitoring tool for Windows 10 PCs, I find myself beset with too many different Win10 temperatures. I choose HWiNFO as my touchstone. Continue Reading
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News
14 Aug 2019
Customers can interact with new VMware DaaS product at VMworld
VMware's new desktop-as-a-service product will get some play at VMworld. How Managed Desktops differs from its Horizon 7 offering is still a mystery. Continue Reading
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Guide
14 Aug 2019
Enterprise mobility management software offerings and use cases
IT professionals can use enterprise mobility management software to deploy mobile policies across a fleet of endpoints, so they should get to know the EMM tools in the market. Continue Reading
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News
13 Aug 2019
Samsung-Microsoft partnership will benefit end users
The capabilities that come with connecting your smartphone to your PC can have substantial benefits for end users, according to analysts, as Samsung and Microsoft partner. Continue Reading
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Blog Post
12 Aug 2019
Clean-up Cools Down T520 Laptop
When my wife observes that a PC is running hot, a good, serious clean-up cools down T520 laptop by enabling built-in ventilation to do its job. Continue Reading
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Tip
12 Aug 2019
Best practices to prevent RDP security issues
IT can prevent RDP security issues in a few ways. Learn how to use Group Policy and other best practices to protect against an RDP-based attack, and learn about BlueKeep. Continue Reading
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Tip
12 Aug 2019
7 questions to ensure UEM supports a Windows 10 migration
The right UEM platform will go a long way in streamlining a Windows 10 migration. Ask these questions to ensure your organization's product can support the process. Continue Reading
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Blog Post
09 Aug 2019
Post BIOS Upgrade Beeping Means Trouble
Anybody who works regularly with PCs knows post BIOS Upgrade beeping means trouble. I achieve a miraculous recovery, but explain what to do if a second reboot doesn't fix things by itself. Continue Reading
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Feature
08 Aug 2019
Clear up the confusion about end-user computing
Today's end-user computing industry is the culmination of a decade of changes in mobility, desktops, virtualization and more. Dive in to what really qualifies as EUC. Continue Reading
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News
08 Aug 2019
Samsung Unpacked brings Note10 and 10+, DeX improvements
At Samsung Unpacked 2019, the newest Galaxy note models were revealed, along with DeX updates, a hybrid laptop, smartwatch updates and more. Continue Reading
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News
08 Aug 2019
Citrix Managed Desktops close to GA release
Citrix Managed Desktops, which will be released Aug. 26, is meant to make managing desktops for IT easier by having Citrix control the management aspects of virtual desktops. Continue Reading
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News
08 Aug 2019
VMware HCX updates aim to simplify workload migration
The latest version of VMware HCX was designed to simplify workload migration and includes non-vSphere to vSphere migration and large-scale bulk migration. Continue Reading
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Feature
08 Aug 2019
3 Intune app management practices that IT pros should know
Intune admins should learn the basics of Intune app management for deploying, wrapping and securing applications. Find out why each step is crucial and how IT can accomplish them. Continue Reading
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Blog Post
07 Aug 2019
Insider Preview 20H1 Upgrade Follies
With the release of Build 18950 on July 31, I work through some Insider Preview 20H1 upgrade follies. The TLDR version is: watch out for cycling, and WiFi hijinks. Continue Reading
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Tip
07 Aug 2019
How to automate Windows 10 imaging with Packer
Windows 10 imaging isn't easy, especially with Microsoft's continuous release model. Here's how IT can use Packer and MDT to reuse code for Windows images and automate the process. Continue Reading
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News
05 Aug 2019
New Citrix COO talks future of Citrix services
In his first public interview as Citrix's first COO, Mark Schmitz discusses what the company's priorities are and how he hopes to grow their subscription products. Continue Reading