Information management strategy
Top Stories
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Tip
15 Nov 2022
8 free SEO keyword research tools to explore
SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush. Continue Reading
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Tip
01 Sep 2022
How to create an e-commerce content strategy to improve sales
A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales. Continue Reading
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Feature
15 Jan 2019
Open source search engines attract developers
The enterprise search market is evolving and offering new options, such as open source and AI. Discover the benefits of these platforms and how companies are using them. Continue Reading
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Feature
14 Jan 2019
Successful chatbot content strategies rely on tools, AI
Chatbots aren't a panacea curing customer support issues. Organizations must hone their content quality, organization and management to create successful bots. Continue Reading
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Answer
09 Jan 2019
How can data governance strategies keep up with O365 updates?
As Microsoft expands its Office 365 services, data governance strategies for SharePoint admins become more complicated. Discover how SharePoint admins can avoid these issues. Continue Reading
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Tip
08 Jan 2019
Be aware of new OneDrive and SharePoint security features
SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help. Continue Reading
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Podcast
24 Dec 2018
Current trends in content management indicate road ahead
CMS trends for 2019 promise to include more AI, and even more AI on top of that. E-commerce and personalization -- to effect more inbound revenue -- also promise to figure in. Continue Reading
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Feature
18 Dec 2018
2019 trends in content management: Personalization, AI
AI, personalization, open services platforms and vendor wars, content management software industry observers say, will be the top trends in 2019. Continue Reading
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Feature
17 Dec 2018
Exploring the best ECM software for your company
Explore some of the top ECM platforms on the market to help make your decision-making process just a little bit easier. Continue Reading
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Feature
13 Dec 2018
Which is the best ECM application for your business?
Examine the top commercial and open source ECM software to help you determine which product is best for your organization. Continue Reading
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Feature
11 Dec 2018
SharePoint features elevate Microsoft DMS in market
With new SharePoint features, Microsoft sets its sights on the document management space, which it has historically left to other vendors. Continue Reading
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Feature
11 Dec 2018
Payless ShoeSource switches digital asset management tools
A new DAM tool from Cloudinary helps the shoe seller get ready for the holiday shopping rush by automating the management of images on customer-facing websites. Continue Reading
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Feature
10 Dec 2018
Cloud collaboration benefits the future of work
The future of work relies on cloud collaboration abilities to keep employees and content connected, both inside and outside brick-and-mortar buildings. Continue Reading
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Tip
07 Dec 2018
5 benefits of PowerApps forms for SharePoint
Microsoft PowerApps has been around since 2015, but it is just now beginning to beat out its predecessor, InfoPath -- originally a straight PDF competitor -- in functionality. Continue Reading
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Feature
03 Dec 2018
Checking all the boxes: What to look for in an ECM platform
Before deciding on an ECM platform, create a list of must-have features the ECM applications must offer. What's a must-have feature? It all depends on specific business needs. Continue Reading
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Tip
29 Nov 2018
How to set up SharePoint Online in 9 steps
CIOs need to continually monitor and adapt to SharePoint Online's changes, avoiding common pitfalls to ensure a successful and effective rollout of the platform. Continue Reading
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News
28 Nov 2018
Slack roadmap reveals new integration, collaboration in 2019
Slack plans to invest more in security, speed and integration with business productivity apps in 2019. The vendor revealed the plans in a roadmap presentation to admins this week. Continue Reading
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Podcast
20 Nov 2018
Where's the beef? Wendy's chooses an open source WCMS
Imagine winnowing down a software platform from 25 vendors -- what Wendy's did when choosing its WCMS. The burger firm made the complex task simpler with a scorecard ranking system. Continue Reading
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News
16 Nov 2018
At Acquia Engage, CTO talks of open source WCM, Red Hat buy
Drupal author and Acquia founder Dries Buytaert talks about how the web content management system written for fun is morphing into a platform from which CX and e-commerce flow. Continue Reading
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Feature
16 Nov 2018
Five ways ECM software can benefit your organization
Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face. Continue Reading
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Tip
15 Nov 2018
SharePoint Online web parts modernize corporate intranet
Microsoft unveils new features that will allow users to access Office 365, social media, news feeds and PowerApps all within one SharePoint intranet site. Continue Reading
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Tip
15 Nov 2018
5 new features for SharePoint modern pages
SharePoint modern sites, a set of upgrades for SharePoint Online, give administrators the ability to customize sites without third-party applications. Continue Reading
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Tip
13 Nov 2018
5 tips for how to build a SharePoint intranet site
While enterprise users can be hesitant to switch to a SharePoint intranet site, there are many steps that SharePoint administrators can take to control and curate the content that end users are exposed to. Continue Reading
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Feature
12 Nov 2018
HubSpot CMS targets WordPress users with stand-alone product
With the growing importance of customer experience personalization, HubSpot is offering its CMS as a stand-alone product to help customers' web businesses. Continue Reading
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News
07 Nov 2018
Dropbox Extensions gives users chance to try other vendors
The new Dropbox integrations will bring APIs to other file editing and e-signature vendors, making it easier for users to update files without toggling through applications. Continue Reading
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Feature
05 Nov 2018
Content management tools address digital content challenges
With the digital content explosion and increasing mandates come the need to manage all those files. ECM tools do just that and more, ever evolving to meet changing business needs. Continue Reading
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Feature
31 Oct 2018
M-Files QMS implementation helps Farbest Brands wrangle docs
Farbest Brands spent years shopping for technology that would foster compliance with the Food Safety Modernization Act of 2011. It finally settled on a quality management system. Continue Reading
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Feature
31 Oct 2018
Box takes on OpenText, Microsoft as enterprise content hub
Enterprise content management platforms will become the single source of truth for knowledge for desktop and mobile devices. Box hard-charges bigger competitors to win that spot. Continue Reading
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Podcast
29 Oct 2018
Future of SharePoint on solid ground, despite rumors
On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives. Continue Reading
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Feature
10 Sep 2018
AI-assisted image and video search is next content frontier
You can search text, but it's harder to catalog images and video. New tools are automating those processes at the enterprise level. Continue Reading
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Podcast
06 Sep 2018
Box AI strategy looks to give users AI development tools
Box wants to be the hub of its enterprise users' software and AI content ecosystems with integrations and partnerships ranging from Google, IBM and Microsoft to Slack and Facebook. Continue Reading
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News
31 Aug 2018
Box-IBM AI connection core component of Box partner strategy
Box and IBM continue to expand their three-year relationship. As a result, IBM became the first Box AI partner to develop custom AI applications for Box Skills Kit. Continue Reading
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News
30 Aug 2018
Box Skills Kit to hit market soon in general release
Box says its Box Skills Kit AI development system will be generally available in December 2018. Meanwhile, Box moved on workflow automation, cybersecurity and Google integration. Continue Reading
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News
29 Aug 2018
Box Activity Stream embeds Salesforce, Slack in Box viewer
Box advances its digital workplace strategy with Activity Stream, which enables users to access business apps like Salesforce, Slack and DocuSign within the Box viewer. Continue Reading
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News
27 Aug 2018
M-Files cloud subscription turns hybrid with M-Files Online
The ECM industry is continuing to move toward cloud management, yet there are still data migration and security worries preventing some organizations from updating legacy systems. Continue Reading
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News
24 Aug 2018
Box admins get a deeper view with Insights Dashboard
In the GDPR era, compliance and security become heightened concerns. Box Insights Dashboard gives administrators a look into enterprise cloud activity. Continue Reading
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News
20 Aug 2018
Box AI, workflow automation strategies about to unfold
Box is set to reveal new AI and workflow automation tools to add to its cloud content services platform -- technology seen as key to the vendor's future. Continue Reading
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Tip
17 Aug 2018
Office 365 SharePoint Online features raise CIO concerns
Most of Office 365's products can help solve specific challenges facing CIOs, but they also seem to compete directly with some of SharePoint's own capabilities. Continue Reading
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Feature
17 Aug 2018
Nuxeo among new wave of content services platform vendors
An Indigenous-led organization is preserving British Columbia's native languages with the help of a newer type of content management platform that's designed to handle multiple content formats. Continue Reading
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Podcast
26 Jul 2018
Evaluating CMS platforms, LA County stays on Documentum
OpenText wins -- or rather, retains -- a massive Documentum customer in LA County after the company acquired the content services platform from EMC last year. Continue Reading
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Podcast
20 Jul 2018
At OpenText Enterprise World, security and AI take center stage
OpenText unveiled its new application, OT2, at OpenText Enterprise World 2018, while also touting the importance of security. That and more are discussed on the latest episode of the Pipeline podcast. Continue Reading
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Feature
17 Jul 2018
Augmented reality devices speed van repairs at Volkswagen U.K.
Augmented reality headsets for garage mechanics speed collaboration between repair shops and experts in the home office to solve difficult mechanical issues. Continue Reading
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News
13 Jul 2018
Endpoint security tool fueled OpenText's Guidance Software acquisition
Endpoint security was the primary draw for OpenText's Guidance Software acquisition. But plans to improve e-discovery and data forensics with Magellan AI are part of the roadmap. Continue Reading
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Feature
12 Jul 2018
Customers, vendors differ on digital transformation definition
Digital transformation may be the talk of the analyst sphere and the marketing domain, but people using the technology aren't necessarily thinking in those terms. Continue Reading
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News
11 Jul 2018
Execs: Content management in the cloud not as easy as it looks
Challenges await companies as they move content and microservices app-enabled processes to the cloud. Chief among them are data security and apprehension about process complexity. Continue Reading
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News
10 Jul 2018
OpenText OT2 hybrid cloud EIM platform debuts
OpenText's makeover of EIM platform reflects reality that few companies are fully cloud or fully on premises anymore; SaaS, microservices bridge CMS gaps between the two. Continue Reading
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Feature
28 Jun 2018
Acquia methodically bridges enriched content and e-commerce
The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento. Continue Reading
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News
28 Jun 2018
Box Skills integrations give users access to AI
By integrating with Google, IBM and Microsoft, Box is bringing AI capabilities to its platform, but it still won't be enough to steal Google Drive or Microsoft OneDrive customers. Continue Reading
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Tip
21 Jun 2018
SharePoint hub sites raises migration questions among users
In the newest rev of SharePoint Online, what used to be sub-sites are now new freestanding sites. This change and others may create migration migraines. Continue Reading
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Tip
13 Jun 2018
Cloud DAM platforms vs. on premises for digital asset management
Learn about digital asset management and how cloud DAM democratizes media management and delivery across the enterprise while reducing operations costs and increasing productivity. Continue Reading
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News
05 Jun 2018
Box workflow gets upgrade with Progressly purchase
Box is hoping to upgrade its workflow capabilities by adding the startup Progressly to its team, while also still partnering with IBM on a separate workflow product, called Relay. Continue Reading
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Tip
30 May 2018
ECM gets a show of support from Zendesk Guide Enterprise
Guide Enterprise captures insights and curates knowledge bases for customer service representatives and customers while helping large support teams streamline content production. Continue Reading
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Tip
23 May 2018
Five areas to focus on in a SharePoint and GDPR compliance strategy
SharePoint admins need to be ready for the General Data Protection Regulation, too. Expert Reda Chouffani suggests five things to focus on when preparing for GDPR. Continue Reading
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Tip
23 May 2018
Workplace collaboration tool bolsters employee productivity
The benefits of workplace collaboration tools trickle down to employee relationships, company growth, community engagement and training. Use this tip to choose the right tool. Continue Reading
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Feature
10 May 2018
Future of collaboration technology: More Slack and AI, less email
Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants? Continue Reading
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Tip
07 May 2018
Adding artificial intelligence bots to Cortana for Office 365
AI bots aren't just for requesting songs and definitions anymore. As enterprises look for ways to bring virtual assistants into the workspace, Microsoft's Cortana stands ready. Continue Reading
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Tip
04 May 2018
Digital transformation hinges on information governance policies
Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success. Continue Reading
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Feature
01 May 2018
Content, data services enable digital workplace transformation
There's a lot of tech behind digital workplace transformations: middleware, application modernization, content and data services. Done right, it enables work-from-anywhere models. Continue Reading
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Feature
30 Apr 2018
GDPR for marketing: What U.S. content management execs need to know
Digital experience encompasses your brand presence on the web -- all of its targeted content, personalized marketing and customer interactions. Get your DX GDPR act together. Continue Reading
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Tip
30 Apr 2018
ECM, digital document management help energy company surge
Sterling Energy can now expand its gas and water distribution services with a digital document management system that gives them real-time insight into business transactions. Continue Reading
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Feature
30 Apr 2018
E-signature software market caters to contract-heavy industries
How do electronic signature tools from DocuSign, eSignLive, Adobe Sign, SignNow and SignEasy stack up? A G2 Crowd expert helps us sort through the field. Continue Reading
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Tip
26 Apr 2018
Free GDPR tool for SharePoint aids data privacy compliance
A free, open source tool for SharePoint helps admins build a GDPR management hub to comply with the EU's data privacy law. Continue Reading
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Podcast
24 Apr 2018
Going paperless, AI, blockchain headline AIIM Conference
AI, cloud storage and blockchain technology were discussed at the AIIM Conference. The Pipeline podcast rehashes the conference and two organizations that rid themselves of paper. Continue Reading
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News
16 Apr 2018
How a digital transformation process helped curb reliance on paper
By moving on from paper, the North Carolina Court System and the Texas Animal Health Commission were able to accommodate constituent or partner requests much quicker. Continue Reading
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News
13 Apr 2018
Intelligent information management is ready for AI, blockchain
A panel discussion at AIIM 2018 looked at how AI, cloud and blockchain will disrupt the intelligent information management space. Continue Reading
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Podcast
12 Apr 2018
SharePoint 2019 on premises the talk of SharePoint Fest D.C.
This episode of the Pipeline podcast breaks down SharePoint users' concerns about data migration, on-premises version support, security, search pointers and more. Continue Reading
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News
29 Mar 2018
SharePoint 2019 keeps government on-prem fires burning -- for now
While Google, Oracle and Microsoft rightly tout the benefits of total cloud migrations, business use cases demand support for on-premises versions of certain applications. Continue Reading
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Answer
28 Mar 2018
Is it easy to migrate from PerformancePoint to Power BI apps?
Organizations like to use PerformancePoint as a way for users to interact with visualizations, but it doesn't work with Power BI apps, which can be a problem. Continue Reading
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Answer
26 Mar 2018
Is Microsoft PowerApps an InfoPath alternative?
As users search for an InfoPath alternative, the seemingly obvious answer would be Microsoft PowerApps. However, Microsoft never intended for PowerApps to be the InfoPath replacement. Continue Reading
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Tip
26 Mar 2018
Five ways SharePoint plays a key role as a digital workspace tool
New working structures, rules and geographies have made SharePoint a more and more important platform, as it enables workers to get it done anytime, anywhere, on any device. Continue Reading
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News
23 Mar 2018
Box CEO weighs in on Dropbox IPO, AI in content management
In a wide-ranging conversation, Box CEO talks about Dropbox's public offering, AI's next application for content, Salesforce investing in both Box and Dropbox, and much more. Continue Reading
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News
13 Mar 2018
Scrivito unveils serverless CMS product
By building the CMS with ReactJS, Scrivito gained attraction with development community, according to an analyst. Continue Reading
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Feature
08 Mar 2018
Leading brands see the need for personalized content
Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies. Continue Reading
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Answer
06 Mar 2018
Drupal vs. Acquia: What's best for which organizations?
Which fork in the road should an organization take: open source Drupal, or Drupal with Acquia's service package and strong security and standardization? It's not always obvious. Continue Reading
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Tip
05 Mar 2018
AR content is the next frontier for execs to manage, monetize
So you've built a great augmented reality platform for consumers at play or field staff at work. Now, all you need is to find and catalog the content to populate it. Continue Reading
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Tip
01 Mar 2018
When to implement a headless CMS architecture
Do you want the shiny new CMS toy, the headless system? We break down who should jump at this new platform paradigm and take a look at vendors in the space. Continue Reading
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News
27 Feb 2018
OpenText acquisition of Hightail signifies ECM market disruption
Alfresco's sale to an equity firm is seen as 'cautiously optimistic,' according to an analyst, adding that the influx of funding will continue operations. Continue Reading
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News
27 Feb 2018
How long does Office 365 deployment take?
If you're wondering how long an Office 365 deployment takes, expert Shawn Shell has the answer for you. Continue Reading
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Tip
27 Feb 2018
Strategizing cloud GDPR compliance for the content app stack
Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May. Continue Reading
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Podcast
12 Feb 2018
Content management in the cloud a main theme in 2018
The future of content management resides in the cloud and with AI, as several 2018 conferences will assure you. Continue Reading
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Tip
05 Feb 2018
Six things to know about today's SharePoint implementations
As companies migrate their on-premises Microsoft SharePoint sites to the cloud, here are some things they should know about the current state of the platform. Continue Reading
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Answer
31 Jan 2018
How will WP Engine's $250M influx affect the future of WordPress?
The already-large WordPress provider WP Engine is getting a massive cash infusion, but what does that mean for the content management market? Expert Geoffrey Bock weighs in. Continue Reading
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Answer
31 Jan 2018
How do I pick between SharePoint Online vs. SharePoint 2016?
Losing SharePoint features when migrating to the cloud was a top concern a few years ago. Today, the online version is ahead of its on-premises counterpart. Continue Reading
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Tip
31 Jan 2018
Upgrades for the SharePoint Online portal
As more organizations migrate SharePoint sites to the cloud, Microsoft has increased at-a-glance dashboard data and analytics to show admins how top-performing content measures up. Continue Reading
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News
29 Jan 2018
AI, machine learning ahead for Box content management platform
There's more to your content than you might think: AI, sentiment analysis and other tools will yield more insight than ever before, and APIs will help you deliver it. Continue Reading
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Feature
25 Jan 2018
Cloud content management system improves page load speeds
Digital asset management remains in-house for most media companies. A cloud offering for video, image storage and editing helps Concourse Media better serve users on many devices. Continue Reading
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Tip
22 Jan 2018
Agile content management leads to iterative value
An Agile approach to enterprise content management enables companies to continually improve ECM systems and add value steadily and quickly. Here's how to make it work. Continue Reading
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News
12 Jan 2018
Intelligent information management in M-Files the next wave for ECM
Intelligent information management in M-Files allows users to search for content in multiple repositories while also being able to automatically assign metadata to content in 2018 upgrade. Continue Reading
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Tip
18 Dec 2017
How traditional file-sharing services have evolved
With a focus on improving digital experiences for its users, Box has added two new modern collaboration tools, Skills and Graph, to its roster to help shake up file sharing. Continue Reading
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Answer
29 Sep 2017
What are the key differences between the SharePoint 2016 versions?
You can deploy SharePoint 2016 from the cloud via Office 365, on premises or as a stand-alone online product. Here's how to decide which version is best for your company. Continue Reading
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Tip
08 Sep 2017
A step-by-step guide to SharePoint 2016 migration
If you're considering a SharePoint 2016 upgrade or migration, here is a step-by-step guide and a migration tool to make the transition as seamless as possible. Continue Reading
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Answer
30 Aug 2017
What's the difference between ECM vs. WCM in the cloud era?
Does the difference between ECM vs. WCM leave you scratching your head? Read on to finally understand what exactly each system does and how it can benefit you. Continue Reading
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Tip
07 Feb 2017
The slow disappearance of the fax machine in healthcare
Healthcare has a long way to go before it stops using fax machines altogether, but many are on their way with the use of integrated data management products that provide cloud fax services to migrate from paper to digital fax. Continue Reading
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Tip
12 Jan 2017
Using Microsoft MyAnalytics to improve workers' time management
Microsoft MyAnalytics has been hailed as the next great thing for analyzing worker productivity. But how can employees be assured that the data won't be used against them? Continue Reading
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Tip
28 Sep 2016
Why Microsoft Azure is the backbone of the Office 365 subscription
With cloud-based services becoming more and more essential to collaboration and productivity for companies, the Office 365 subscription looks to Microsoft Azure to help round out its services. Continue Reading
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Tip
27 Jul 2016
Three ways to import Power BI data into SharePoint
Whether you want to import raw data, use a URL or analyze data with Excel, here's the how-to on bringing Microsoft Power BI data into SharePoint. Continue Reading
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Feature
21 Jul 2016
Microsoft OneNote goes mainstream after long adolescence
More than a dozen years after its initial release, is Microsoft OneNote finally poised for mainstream content and collaboration market success? Continue Reading
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Tip
27 Jun 2016
How to connect Power BI with SharePoint
Here's a step-by-step guide on how to connect Power BI with SharePoint team sites without uploading files, allowing you to export and analyze data much more seamlessly. Continue Reading
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Tip
29 Feb 2016
How to embed video with SharePoint Media Web Part
Adding audio or video to a SharePoint page isn't rocket science -- but there are some tricks to make it easier. An expert explains. Continue Reading
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Tip
05 Jan 2016
Examining the pros and cons of Microsoft Power BI tools
Power BI is a suite of business intelligence tools that targets user-friendly analysis and reporting. But what are users getting for their money, and how is it potentially useful? Continue Reading
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Tip
17 Aug 2015
Challenges of combining structured and unstructured data
Business intelligence tools can turn company data into valuable insights, but unstructured data is often a missing component. It doesn't have to be. Continue Reading
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Answer
10 Aug 2015
How does SharePoint 2016 differ from SharePoint 2013?
SharePoint 2016 will bring new features on premises, but many upgrades focus on easier integration with cloud-based Office 365 services. Continue Reading