Editor's note
Responding to the surge in demand for AI since the debut last fall of ChatGPT, SAP made generative AI the centerpiece of its Sapphire 2023 conference.
The vendor unveiled SAP Business AI, its branding for generative AI chatbots and other tools that will begin appearing in SAP cloud applications and platforms, including S/4HANA Cloud, the multi-tenant SaaS version of its newest ERP. It also announced a partnership to embed Microsoft 365 Copilot AI in SuccessFactors HCM to automate job descriptions and recommend training.
SAP also reinforced its strategies for cloud-based business networking and sustainability. It introduced a new version of SAP Business Network that targets the supply chain needs of specific industries, a "green ledger" accounting system for carbon emissions, and upgrades to Business Technology Platform, its cloud development, integration and data management platform.
1News and insight from Sapphire 2023
Read about Sapphire announcements and product introductions, and get analysis from industry experts.
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Podcast
SAP AI initiatives expand on several fronts at Sapphire 2023
TechTarget editors discuss SAP AI announcements and demos unveiled at Sapphire 2023 conferences in Orlando and Barcelona, including SAP's generative AI partnership with Microsoft. Listen Now
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Article
SAP's new sustainability ledger tracks carbon emissions
If companies want to improve sustainability efforts, they will need to treat environmental reporting like financial accounting. SAP unveiled the green ledger to facilitate this. Read Now
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Article
SAP pushes business-grade AI, but customers aren't biting
Business-oriented AI headlined this week's SAP Sapphire, which includes new partnerships with vendors like Microsoft, but customers expressed only cursory interest. Read Now
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Article
SAP Business AI and sustainability dominate Sapphire
The new SAP Business AI, which embeds AI into a number of SAP products, and new SAP sustainability products including its 'green ledger' highlighted the first day of SAP Sapphire. Read Now
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Blog
SAP proliferates partner programme to 'keep the core clean'
SAP used its SAP Sapphire user conference this May to detail a wide-ranging partner proliferation programme that includes a number of key developmental technologies. Read Now
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Article
SAP's new CX tools for retailers include generative AI assistant
The vendor's new tools include Digital Assistant for better personalization, accelerators to use customer data to improve CX, and a platform to sell excess products on the market. Read Now
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Article
SAP's next step for CRM? Industry-oriented CX
SAP has tightened its approach to CX, providing a composable architecture designed for specific industries that shifts away from competing with market leaders such as Salesforce. Read Now
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Article
ERP roundup: SAP partners unveil new products at Sapphire
At SAP Sapphire 2023, SAP partners and ISVs displayed products and services aimed at automating processes, improving security and managing moves to S/4HANA Cloud. Read Now
2SAP trends and strategies
Review recent SAP cloud initiatives, including Rise with SAP, S/4HANA Cloud and the SAP Business Network, along with developments in emerging technologies like AI and blockchain.
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Article
AI, cloud and networks set to take SAP Sapphire stage
SAP Sapphire 2023 will be dominated by news about generative AI, but SAP needs to clarify information around S/4HANA Cloud and prove its products help customers solve problems. Read Now
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Article
SAP's future hinges on opening up its IT stack
SAP's first 50 years centered on core ERP systems for internal business operations, but the years ahead must focus on extending functionality outside of the enterprise. Read Now
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Article
SAP looks to grow S/4HANA Cloud presence in midmarket
Grow with SAP is a new program targeted at driving SAP S/4HANA Cloud sales in the midmarket, but can it address the perception that S/4HANA Cloud is too complex for those companies? Read Now
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Article
SAP Datasphere looks to build a business data fabric
A new service on SAP Business Technology Platform is aimed at helping companies get value from SAP and non-SAP data by keeping context when data moves. Read Now
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Podcast
New SAP blockchain applications target B2B collaboration
SAP's Benjamin Stoeckhert reveals the most common types of blockchain applications, explains SAP product offerings and gives tips on how to get started. Listen Now
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Article
SAP leadership gets good grade, but has room to improve
SAP CEO Christian Klein has performed well under tough conditions, observers said, but he still must deal with challenges like improving product strategy and S/4HANA migrations. Read Now