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AI-drafted patient portal messages do little for provider burnout

AI-drafted patient portal messages do little for provider burnout

Although AI-drafted patient portal messages speed up response times when used, they don't effectively reduce the amount of time providers spend on messaging after hours.

Vulnerable populations tap telemental healthcare, study shows

Vulnerable populations tap telemental healthcare, study shows

Telemental health use varies by age, gender, diagnosis and location, with utilization highest in socially vulnerable areas despite lower rural uptake overall, a study finds.

Zocdoc invites AI agents to book appointments on behalf of patients

It’s a “contrarian move” for the company as much of the industry remains wary of agentic AI, according to Zocdoc CEO Dr. Oliver Kharraz.

— Healthcare Dive

ONC cuts health IT certification criteria in HTI-5 final rule

The changes to the health IT certification criteria aim to free health IT developers from regulatory burdens and save $1.5 billion.

— Healthcare Dive
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