Book Review – “Personalized: Customer Strategy in the Age of AI”

personalization

I recently did a catch-up call with my old friend David Edelman of Boston Consulting Group. I went to college with him but didn’t know him then, but then we […]

Balancing GenAI and Human Touch in Sales Outreach

GenAI Sales Outreach

In an era of overflowing email inboxes and limited attention spans, all sales reps understand the struggle to generate engagement with prospects via email. In our recent survey of 600+ […]

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