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Learn to apply best practices and optimize your operations.

• Future of collaboration technology: More Slack and AI, less email

  Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants? Continue Reading

• The definitive VDI cost savings guide

  VDI cost is a key consideration in any deployment because the price affects numerous other decisions, including how to manage, maintain and repair the desktops. Continue Reading

• Four Windows 10 built-in security features to know

  IT needs an effective plan to maximize security for Windows 10 and get the most out of its built-in features. Continue Reading

• Three key VDI installation decisions IT must make

  Deploying VDI effectively comes down to several key decisions, including whether to run the back-end infrastructure on premises or with a DaaS provider. Continue Reading

• Which supply chain visibility tools help improve logistics?

  At the intersection of IoT, analytics and other technologies lies better supply chain visibility. Here's a look at what's making logistics a little easier. Continue Reading

• How to take advantage of SCCM and Intune co-management

  IT can combine Microsoft Intune and System Center Configuration Manager to manage users' mobile devices, as well as any legacy systems in its network.Continue Reading

• Mobile is at the forefront of digital transformation trends

  As 'digital transformation' dominates discussion, understand why it's important to keep mobile at the forefront of the initiative -- and what you can do to get started.Continue Reading

• Integrating an EAM system with ERP makes sense, but isn't easy

  Experts say that integrating EAM and ERP systems helps organizations utilize their physical and financial assets, but they need to address challenges to make the systems work together.Continue Reading

• HR help desk reborn as employee experience, analytics tool

  The concept is two decades old, but experts say a new generation is leading the demand for employee-centric mobility and ease of use, which are helping HR run smarter.Continue Reading

• The evolution of the application performance management tool

  As apps evolve, the tools IT uses to manage them have to as well. App virtualization in particular has altered management needs by requiring that IT be able to see into the entire app stack.Continue Reading

• How should enterprises deploy group collaboration software?

  Multiple communication platforms will make collaboration management difficult for IT. Overall efficiency will be reduced with too many different apps in one enterprise.Continue Reading

• Meet your friendly service agent -- The sales chatbot

  AI chatbots enable companies to automate some sales and service tasks, but the combination of people and smart machines creates better outcomes than either one alone.Continue Reading

• How to manage multi-factor authentication for Office 365

  Security is a priority now more than ever. IT pros can manage MFA for Office 365 using conditional and application access to succeed with their security strategies.Continue Reading

• The new role of identity and authentication in the enterprise

  It's increasingly important to use identity and access management systems in the enterprise. Luckily, an emerging market fills the need -- but you'll need to navigate it first.Continue Reading

• How each remote display protocol handles codecs

  The codecs that remote display protocols use to transfer an image to a virtual desktop have a large effect on the quality of both videos and text.Continue Reading

• How do you manage enterprise video communications performance?

  Enterprise video performance is vulnerable to latency and packet loss. Organizations must address three key areas in video communications to prevent issues that could impede performance.Continue Reading

• How is inventory management for e-commerce challenging?

  The inventory challenges of adding e-commerce to your supply chain are considerable. Here's a look at what they entail and how you might overcome them.Continue Reading

• How do you build a cloud adoption strategy for UC?

  Several factors are involved when adopting cloud-based UC. Networking expert Carrie Higbie Goetz breaks down what organizations must include in their cloud adoption strategy.Continue Reading

• Don't let network latency issues slow your VDI or DaaS roll

  Data can get to users faster if it is closer to them. As a result IT must keep that distance in mind when setting up a VDI or DaaS deployment.Continue Reading

• How do you prepare if your UC provider is acquired?

  The UC market is abuzz with mergers and acquisitions, but this activity creates uncertainty for organizations. Analyst Jon Arnold offers advice on how to handle vendor consolidation.Continue Reading

• 12 Windows 10 GPO settings IT must know

  Group Policy Objects in Windows 10 are powerful. IT can use them to turn off the Windows Store app, reshape the Start menu, change how users log in and more.Continue Reading

• How to use the Windows Assessment and Deployment Kit for Windows 10

  It's important for IT admins to know everything is going to work before they deploy Windows 10 desktops. They can use the tools in the Windows ADK to do just that and more.Continue Reading

• Don't let VDI drain the IP address pool

  IP addresses can get gobbled up in VDI deployments because each virtual desktop and each endpoint takes up an address. Admins can fight back with IP address management tools.Continue Reading

• How to decide to deliver apps through VDI vs. installing them locally

  Admins have a tough choice in how they deliver new apps to their users. In some situations it's better to do it through VDI while in others its best to install them locally.Continue Reading

• Roaming profiles help deliver a consistent virtual desktop experience

  Nonpersistent VDI strips users of their ability to customize their desktops. With user environment management methods such as roaming profiles, they can take some ownership back.Continue Reading

• How UC channel partners can capitalize on communication APIs

  IT teams often lack developer resources to integrate communication APIs. But UC channel partners can step in to help customers embed communications into their workflows.Continue Reading

• Take on Windows 10 Wi-Fi problems and address Wi-Fi Sense

  Windows 10 Wi-Fi connectivity is not as straightforward as it sounds. Microsoft moved the Wi-Fi settings and added security risks with Wi-Fi Sense. Plus, Wi-Fi often fails after an upgrade.Continue Reading

• How to use WMI and the CIM standard with Windows PowerShell

  WMI, Microsoft's implementation of the CIM standard, lets admins use PowerShell commands to view and modify system data and configuration.Continue Reading

• Why mobile two-factor authentication is better than biometrics

  Two-factor authentication may not be perfect, but nothing is with security, and it is certainly more secure than any single-form factor method, including biometrics.Continue Reading

• Windows POSReady 2009 registry hack brings back Windows XP updates

  Admins who still have Windows XP systems on their networks can turn to a Windows POSReady 2009 registry hack to reopen the update floodgates.Continue Reading

• Can I control the Windows 10 user interface?

  You can control the Control Panel, Shared Folders, Start menu and other components in Windows 10 using Group Policy settings.Continue Reading

• Eight factors when choosing mobile application development tools

  When it comes to picking out a mobile app development tool it is important to keep lifecycle management, integration, internal expertise and more in mind.Continue Reading

• Why do I keep getting Windows 10 driver errors?

  If you keep getting driver errors in Windows 10, a video driver could be to blame. Luckily, the problem is easy to troubleshoot.Continue Reading

• What do I do when I can't activate Windows?

  When you can't activate a Windows installation there are two things you should check before you pull out your hair.Continue Reading

• How does eKanban differ from traditional Kanban?

  With its basis in physical cues, the traditional Kanban system has been limited by lag time in passing along information. Electronic Kanban is a different story.Continue Reading

• Customer communities aren't credible without legwork

  Customer communities can't be credible sources of customer support if companies don't do the up-front work to make the information authoritative.Continue Reading

• Despite cloud-based CRM success, data silo issues remain

  While cloud-based CRM tools are making inroads in bridging data silos, smaller, niche tools are becoming more necessary to solve data management challenges.Continue Reading

• What does Salesforce Lightning, Wave enable for users?

  Salesforce's latest upgrades to its Lightning and Wave platforms show that the cloud CRM company is trying to bring analytics closer to the individual user.Continue Reading

• The right way to do old-PC-to-thin-client conversions

  Turning old PCs to thin clients can help keep the Capex associated with VDI down, but a bad conversion can spell support troubles for IT.Continue Reading