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• SAP cloud migration a long haul for implementation partners

  The CEO of an ERP consultancy and SAP partner explains the benefits, challenges and tradeoffs of moving to SaaS, and why the on-demand subscription model is a double-edged sword. Continue Reading

• Learn how to use VMware's Workstation clone VM feature

  You can create linked and full clones with VMware Workstation's new VM clone wizard, but you should first understand their use cases and how to create either clone with the wizard. Continue Reading

• Top 6 tips to secure video meeting storage

  The rise in remote work caused an increase in video conference recordings from many virtual meetings. As a result, organizations must know how to store recordings securely. Continue Reading

• Dive into the latest features for VMware Instant Clones

  Instant Clone technology helps admins quickly copy VMs. VMware grows Instant Clone support but removes SID needs and deprecates Linked Clones in Horizon 2006. Continue Reading

• The environmental challenges of last-mile delivery

  Current last-mile delivery practices are contributing to climate change, and companies need to address these ill effects. Understand how to start taking action. Continue Reading

• What are effective ways to secure SIP connections?

  Ensuring a secure SIP environment is critical for enabling employees to communicate over the internet. What are some key strategies to protect your network?Continue Reading

• Remote work flexibility key for employee retention

  Offering flexible work options is one important key to fighting employee turnover. Learn why remote and hybrid work are not passing trends and why saying 'no' will cost.Continue Reading

• How to combat virtual meeting fatigue in 5 steps

  By taking a new look at video conferencing, organizations can make their meetings more effective and keep employees from burning out.Continue Reading

• Why businesses need voice of the customer analytics

  With multiple methodologies for gathering customer feedback, it is more important than ever to analyze and create action plans based on voice of the customer analytics.Continue Reading

• Top hybrid collaboration security threats and strategies

  Hybrid work can add new security wrinkles for collaboration tools. Learn about the key threats and the importance of a proactive hybrid collaboration security strategy.Continue Reading

• 5 best practices to support Microsoft Teams hybrid meetings

  To support an effective Microsoft Teams hybrid meetings experience, organizations should follow five best practices, including user training and app integrations.Continue Reading

• How 4 companies are improving last-mile delivery sustainability

  Companies such as L'Occitane en Provence and Walmart are trying out different strategies to improve their last-mile delivery sustainability. Here's how they're doing it.Continue Reading

• Sapphire 2021: Unlocking an intelligent business community

  Supply chain disruptions caused by the pandemic enabled SAP to rethink business networks. Now its strategy is to reduce friction so businesses can work together as a community.Continue Reading

• The importance of last-mile delivery to logistics

  Last-mile delivery is the key to customer satisfaction. Here are four reasons your supply chain management strategy needs to focus on this critical stage of logistics.Continue Reading

• VMware Horizon 2006 depreciates vSAN, enhances Instant Clone

  VMware's decision to depreciate vSAN in its latest Horizon update might outweigh the enhancements, such as full Instant Clone availability and Storage Accelerator cache size increase.Continue Reading

• Upskilling and reskilling employees for a competitive edge

  To stay competitive and offer a positive employee experience, organizations need to create a culture of learning that focuses on continuous growth.Continue Reading

• How an HR help desk supports an HCM rollout

  An HCM implementation requires strategic support and an HR help desk application may help provide that. Learn about features such as enhancement tracking, as well as vendors to research.Continue Reading

• In Oracle cloud migration, SaaS ERP not the only destination

  John Ezzell, EVP of managed services provider BIAS Corp., shares key factors in deciding which ERP modules to move to SaaS and explains the benefits of the Oracle cloud stack.Continue Reading

• 6 tips for better digital learning in the workplace

  Today's companies need to upskill and reskill their workforces to stay competitive. Here's a look at some of the most important learning and development strategies that can help.Continue Reading

• 5 hybrid meeting best practices for a high-quality experience

  To get the most out of hybrid meetings, follow these best practices to manage audio and video performance, and ensure a high-quality meeting experience.Continue Reading

• Do you need to manage QoS when deploying VoIP over LAN?

  QoS is an essential component of VoIP over LAN; modern network devices make it easy to implement.Continue Reading

• 5 best practices for a Microsoft Teams telephony migration

  When planning a migration to Microsoft Teams telephony, organizations should follow five key best practices that address technical requirements and end-user adoption.Continue Reading

• 30 easy ways to help employees manage stress

  Companies can go beyond wellness programs with these strategies, which range from easy ideas to more long-term solutions for helping employees manage stress.Continue Reading

• How to deploy configuration profiles on iOS 14 and later

  While mobile IT admins can deploy iOS configuration profiles manually or ask users to handle that task, they should learn how to handle mass profile deployments as well.Continue Reading

• 5 steps to managing team collaboration apps

  Team collaboration apps offer measurable productivity and cost benefits. Follow these five steps to address technical, security and operational needs and achieve deployment success.Continue Reading

• Incorporating zero trust into endpoint security

  Zero trust is a complex term, but organizations that take security seriously must know what it is and how it can support existing endpoint security platforms.Continue Reading

• How to improve virtual collaboration in the enterprise

  In the ideal team collaboration environment, technology enables a nuanced work experience while fading into the background. Realizing that ideal requires a strategic approach.Continue Reading

• Why and when to use Windows Virtual Desktop

  Organizations considering Windows Virtual Desktop should take a step back and evaluate when it makes sense to use WVD, and when to consider alternative options.Continue Reading

• External collaboration tools extend platforms to partners

  Extending collaboration tools to outside users is a challenge. Learn the features productivity vendors have that make this possible.Continue Reading

• 5 best practices for Slack implementation success

  Organizations looking to make the most of their Slack implementation should follow these best practices, including addressing security needs and using channel management tools.Continue Reading

• 4 cloud collaboration security best practices for CISOs

  In the new era of remote work, cloud-based team collaboration is a virtual necessity, but it can also be risky. Analysts and CISOs explain how to keep your organization secure.Continue Reading

• What are the challenges of using multiple team collaboration apps?

  Companies are already using a variety of collaboration platforms, but managing them is hard. What should companies know when juggling multiple team collaboration apps?Continue Reading

• Enhance frontline worker communications with UCC tools

  COVID-19 has changed business processes for frontline workers. Learn how UC and collaboration technology can enhance frontline worker communications.Continue Reading

• 8 diversity hiring mistakes you could be making

  Diversity hiring mistakes are all too common during the recruiting process. Here are some mistakes companies need to avoid for their recruiting efforts to be truly successful.Continue Reading

• Workforce strategy and planning in times of crisis

  HR, IT and facilities managers are focused on reconfiguring workplaces and the technologies that ensure the safety, productivity and privacy of employees returning to the office.Continue Reading

• 4 tips for creating a personalized marketing strategy

  Companies must deliver relevant content and personalize their marketing strategies if they want to see an increase in revenue and brand loyalty.Continue Reading

• How to assess video endpoint security for remote workers

  For remote workers, video endpoint security is a big consideration for corporate IT staffs. But the dangers might not be as big as feared.Continue Reading

• Top 5 components of a workplace mental health strategy

  Promoting mental health in the workplace requires creating an empathetic and stigma-free culture for employees. Learn five important facets of creating that.Continue Reading

• The future of personalization in marketing

  One-size-fits-all messaging doesn't cut it anymore when it comes to CX. Companies need to personalize their experiences to keep up with the competition.Continue Reading

• Video, security key to support remote work collaboration

  Organizations must deploy more than a meeting platform to support remote work collaboration. Learn what to prioritize to ensure work is productive no matter the location.Continue Reading

• 3 ways to attract customers to your online store

  Competition among e-commerce companies is high, so marketers must get creative to attract customers. Here are some ways that marketers can generate interest.Continue Reading

• SAP cloud migration effort enters new, accelerated phase

  With strong cloud growth already on the books and the new Rise program enticing customers to S/4HANA Cloud, 2021 could be the year SAP finally breaks from its on-premises past.Continue Reading

• Dos and don'ts for ERP selection success

  The ERP selection process can succeed or fail based on seemingly small factors. Here are some dos and don'ts to keep in mind as you embark on the process.Continue Reading

• How do you manage cloud telephony E911 location information?

  Tracking E911 location information can be tricky when moving telephony to the cloud. But organizations have a few options to ensure that emergency calls are properly routed.Continue Reading

• 10 lead scoring best practices to improve sales efficiency

  Lead scoring helps sales and marketing teams identify which customers to pursue based on a points system. Lead scoring aims to develop sales-ready leads.Continue Reading

• How to craft an effective multichannel marketing strategy

  Multichannel marketing strategies enable a company to reach target audiences on their preferred channels, as well as provide a competitive edge compared to other businesses.Continue Reading

• 4 tips for effectively handling emails in a call center

  New service channels emerge, but email remains a popular way for customers to contact businesses. Call centers should use the proper email management software and strategies.Continue Reading

• Choose a Windows Virtual Desktop managed service provider

  Windows Virtual Desktop can present numerous management and deployment challenges for IT admins, so organizations may want to outsource these processes to a WVD MSP.Continue Reading

• 4 ways to optimize Microsoft Teams performance

  Microsoft Teams has become a fundamental app for many companies. It's important to optimize Microsoft Teams performance to ensure users are getting the access they need.Continue Reading

• 5 supply chain management tips for 2021

  Understanding recent forecasts and events -- such as difficulties in the COVID-19 vaccine supply chain -- can help you create more effective supply chain management in 2021.Continue Reading

• Business and HR leaders face COVID-19 vaccine dilemmas

  COVID-19 vaccines open up a Pandora's Box of issues for companies learning how to deal with the return to offices and other workplaces. Here's why technology is critical.Continue Reading

• The top real estate CRM software

  Today's competitive real estate market highlights the importance of CRM systems that provide listings management and property tracking, as well as typical CRM system features.Continue Reading

• Empathy in customer experience drives company success

  Businesses that encourage employees to use empathy with customers can increase loyalty and satisfaction. Leadership must recognize the importance of empathy in the company.Continue Reading

• 5 ways to improve a customer self-service strategy

  In today's digital world, self-service options are a must to inform, engage and retain customers. Here are some ways businesses can improve those self-service options.Continue Reading

• Why endpoint security is important and how it works

  Organizations and IT admins must understand the fundamental approaches that endpoint security platforms take to secure endpoints and defend against common threats.Continue Reading

• The 7 most effective ways to connect with customers

  Businesses need to prioritize building a connection with customers. By doing so, companies get to know their customers on a personal level and can better serve their needs.Continue Reading

• 5 important diversity issues in the workplace for 2021

  Black Lives Matter threw a spotlight on diversity issues in 2020. In 2021, workplace diversity, equity and inclusion issues are likely to become even more important.Continue Reading

• How to configure Remote Desktop in Windows Server 2008 R2 step by step

  Learn how to install and configure Remote Desktop Services on Windows Server 2008 R2 to use Terminal Services and Remote Desktop Gateway Manager.Continue Reading

• Content management vs. knowledge management: What are the differences?

  Knowledge management and content management both deal with creating, managing and distributing. But there are key differences between the two concepts. Learn more.Continue Reading

• How to create a customer satisfaction survey

  Businesses need to have a plan in place before sending out customer satisfaction surveys. Acting on customer feedback is just as important as collecting it.Continue Reading

• Harnessing diversity and inclusion in technology key in 2021

  Prioritizing diversity and inclusion in collaboration technology can help companies maintain their cultural touchpoints -- even during a pandemic.Continue Reading

• What the loss of third-party cookies means for IT departments

  Due to browsers and companies making it all but impossible to use third-party cookies, companies should consider a strong foundation of customer data to stay relevant.Continue Reading

• What is the future of ECM?

  ECM isn't dead; it has evolved from a technology into an approach. Learn about the history of the ECM and look forward into the future of ECM and content services.Continue Reading

• Will Windows 10 be the last Windows OS?

  It's difficult to say whether Windows 10 will be the final version of the Windows OS, but a look at Microsoft's history and approach to OSes may shed some light on the situation.Continue Reading

• How is remote work affecting enterprise telephony?

  Enterprise telephony is on the decline as remote and home-based workers lack access to enterprise phone systems or seek alternative modes of communication.Continue Reading

• AI tools and technologies reshape workplace planning

  As enterprises prep for greater numbers of workers returning to the office, AI, analytics and automated workflows play critical roles in maintaining workplace continuity.Continue Reading

• Compare Android Enterprise vs. Android Device Administrator

  In most cases, Android Enterprise will serve for organizations' Android management needs, but IT admins should understand how Android Device Admin fits into the picture.Continue Reading

• What technology did HR need because of the pandemic in 2020?

  2020 complicated HR teams' ability to help manage employees. Here's a look at three ways technology helped, including strengthening security and using new video platforms.Continue Reading

• Slate of Microsoft Teams enhancements to spur adoption in 2021

  File sharing, reporting and end-user productivity are just a few of the Microsoft Teams enhancements users can expect as they prepare for 2021.Continue Reading

• Top 4 diversity recruiting strategies to achieve true D&I

  Increased scrutiny from the public has caused employers to seek innovative diversity and inclusion strategies. Here's how to make sure your diversity recruiting strategies succeed.Continue Reading

• Why COVID-19 fuels desktop virtualization trends

  VDI products provide organizations with a foundation for remote employees, but they aren't a cure-all.Continue Reading

• 4 supply chain finance benefits and why they matter now

  Liquidity in the supply chain for buyers and suppliers is just one of the benefits supply chain finance can offer companies. Learn about some others.Continue Reading

• Ensure VMware third-party support with the vendor's APIs

  Admins can ensure third-party tools are VMware-compatible through the SDK and API Support program, which offers APIs that integrate third-party products with VMware environments.Continue Reading

• Prioritize human-centric CX and EX to survive the pandemic

  Ricardo Saltz Gulko breaks down why businesses should consider a human-centric approach to employee and customer experience, and provides six principles upon which to do so.Continue Reading

• Why companies shouldn't overlook mobile customer engagement

  Companies that have a mobile customer engagement strategy can improve personalization, connect with customers over various channels and provide an easy buying process.Continue Reading

• 12 tips for recruiting and hiring ideal remote employees

  The pandemic has made working remotely the new normal in many organizations. Here's how to find and hire the best candidates -- all with a new, more virtual recruiting process.Continue Reading

• How to enable and disable Tamper Protection in Windows 10

  Tamper Protection in Windows 10 can protect against malware and third-party applications from changing Windows security settings. Learn how to use the new security feature.Continue Reading

• How to choose the right ERP for digital transformation

  Digital transformation is critical to many companies' success and ERP underpins that transformation. Here's a look at how to make that transformation happen.Continue Reading

• Transactional vs. relationship marketing: Key differences

  Some companies thrive on building strong relationships with customers, while others want to make a sale without long-term commitment. Either way, the business needs a strategy.Continue Reading

• 11 tips to improve Windows 10 performance

  With a few minor tweaks, such as maximizing RAM, disabling visual effects and getting rid of unnecessary services, you can increase Windows 10 performance.Continue Reading

• 5 best practices to complete a SharePoint Online migration

  Moving from an on-premises system to SharePoint Online offers businesses new capabilities, such as Power Suite and site analytics. These best practices can help with migrations.Continue Reading

• Understand workplace COVID-19 contact tracing issues, methods

  COVID-19 contact tracing for offices, businesses, restaurants and other workplaces is a challenge for employers. Here is a look at different methods and how testing can work.Continue Reading

• How to troubleshoot a VMware Horizon black screen

  One of the most common issues with VMware Horizon virtual desktops is a black screen displaying and crashing the desktop, so IT admins should learn how to troubleshoot this issue.Continue Reading

• The importance of employee well-being and how technology can help

  Technology can serve an important role in promoting employee wellness. Here's a look at why that matters and who should be involved.Continue Reading

• How does Microsoft 365 extend Windows 7 support?

  Microsoft is ending its official support for Windows 7. However, Microsoft 365 customers have the option to extend support via continued Windows security updates.Continue Reading

• 5 reasons printer redirection causes Windows printing problems in RDS

  Windows printing problems are a pain. If you have printer redirection issues with the Remote Desktop Protocol in RDS, check user permissions, client requirements and more.Continue Reading

• Windows 10 updates to avoid and how to address them

  While Windows administrators can never ignore Microsoft's updates, it may make sense to delay or even avoid Windows updates until they are stable for enterprise users.Continue Reading

• Integrated collaboration environments offer new ways to work

  By integrating with several other business operations, team collaboration platforms can provide a central workspace for virtual teams to organize their productivity.Continue Reading

• How listening to the voice of the customer benefits businesses

  Karen Mangia's book, 'Listen Up! How to Tune In to Customers and Turn Down the Noise' talks about the importance of listening to the voice of the customer in the business world.Continue Reading

• 7 ways to avoid remote work burnout in call centers

  Many factors contribute to remote work burnout, including juggling too many tasks, isolation and a work-life balance. Here are some tips for managers to help minimize burnout.Continue Reading

• How and when to perform a Windows Registry cleanup

  Desktop administrators should learn the best methods to edit the Windows registry, and how to avoid manual registry edits due to the damage that registry issues can cause.Continue Reading

• How IT can use the Microsoft Assessment and Planning toolkit

  Organizations can use the Microsoft Assessment and Planning toolkit to assess a variety of aspects of their desktop environment, including hardware, resource use and more.Continue Reading

• How to write a marketing email: 10 tips

  There are a number of components that make up a compelling marketing email, including content readers want, photos and videos, calls to action and mobile optimization.Continue Reading

• Build trust in technology by reimagining customer experiences

  During this uncertain time created by the pandemic, brands that win their customers' trust and add value through services will stand head and shoulders above the competition.Continue Reading

• Data migration vs. data conversion: What are the differences?

  Data migration and data conversion are related, but not the same. Discover how each one factors into an ERP or other software implementation and its importance.Continue Reading

• What to do when a Windows Insider Program build isn't working

  Organizations that test Windows Insider Program builds must be prepared for bugs in the platform, and systems admins need to know what to do when they encounter them.Continue Reading

• Manage mobile operating system updates with Intune

  Mobile administrators should enforce certain platform version minimums through mobile OS update policies for their devices, and Intune has a broad feature set to support this task.Continue Reading

• Why social media is key to collecting customer feedback

  Social media offers companies a way to hear opinions about their products, as well to interact with customers to improve CX. Businesses must know how to gather and use feedback.Continue Reading

• 5 benefits of developing diversity in customer service

  Creating an environment of diversity and inclusion within customer service teams is essential in today's market. Here are some ways that businesses can benefit.Continue Reading

• Get digital: 6 tips for boosting remote employee experience

  Remote work can't be successful without rethinking mobile capabilities and HR processes. Here are six lessons on improving employee experience in the new normal.Continue Reading