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• 4 wellness trends in the workplace

  Workplace wellness is evolving, with changes including an increased focus on mental health and controversy over tobacco-related requirements. Learn more about recent trends. Continue Reading

• With shadow AI, sometimes the cure is worse than the disease

  Organizations need to implement policies and restrictions around AI productivity tools, but they also need to make sure the policy isn't causing more harm than good. Continue Reading

• Demand vs. supply planning: Learn about the differences

  Demand planning helps companies predict future demand for goods, while supply planning enables companies to order enough goods. Learn more about how the two differ. Continue Reading

• Will AI-generated content affect SEO best practices?

  Content marketers who want to embrace AI-generated content should know how the technology affects SEO best practices and new guidelines on AI tools from major search engines. Continue Reading

• The top 4 sustainable marketing challenges

  Sustainable marketing shows consumers that an organization takes environmental and social responsibility seriously. Yet, marketers must use careful language to avoid greenwashing. Continue Reading

• What is Hyper-V on Windows 11, and what can it do?

  Hyper-V is an incredibly flexible tool that can fill many roles for IT administrators, so it is a good idea to learn how this technology works and what exactly it can do.Continue Reading

• How can an enterprise mobile VPN fit into a mobility plan?

  Organizations that need to secure mobile users and provide remote access to corporate resources should consider an on-premises or cloud-hosted mobile VPN.Continue Reading

• Running GPU passthrough for a virtual desktop with Hyper-V

  IT needs to deliver quality to UX for desktops users, and sometimes edge cases arise. For example, they might need to configure GPU passthrough for power user virtual desktops.Continue Reading

• How to troubleshoot an RDP remote session stuck at configuring

  Admins forced to troubleshoot a Microsoft RDP session stuck at configuration must understand these key steps to fix their issue and be able to adapt them to their environment.Continue Reading

• 5 steps to address hybrid meeting equity

  Taking the steps necessary to ensure that employees can attend meetings, regardless of location, takes time, but new tools can help to ensure everyone is communicating effectively.Continue Reading

• 6 metrics to calculate your applicant tracking system ROI

  Metrics like time saved by recruiters and cost per hire can give insight into whether an ATS is delivering ROI. Learn how to measure these KPIs and evaluate success.Continue Reading

• How CHROs can guide their company through AI transformation

  By fostering a culture of AI literacy, organizations can better navigate the complexities of AI adoption. Learn how CHROs can help bring about a smooth transition.Continue Reading

• How to create and manage Azure Virtual Desktop golden images

  With the help of golden images, virtual desktop administrators can deliver a secure and up-to-date system with all that end users need.Continue Reading

• How can analytics improve content management?

  Customer data and behavior analytics tools can give content managers insight into the kind of content site visitors want.Continue Reading

• 4 common challenges of supplier relationship management

  Problems with suppliers can affect a company's supply chain and, eventually, its bottom line. Learn some of the best ways to foster a positive relationship with your suppliers.Continue Reading

• How to incorporate smishing into security awareness training

  Smishing is a major threat on enterprise smartphones, but users might not know how it compares to traditional email phishing. IT can help block attacks with training and testing.Continue Reading

• 9 Azure Virtual Desktop best practices for management

  When an organization runs Azure Virtual Desktop, it needs to evaluate its internal processes and follow these best practices to deliver an efficient environment to end users.Continue Reading

• 3 EUC security topics I'll be looking for at RSAC 2025

  There will be a ton of security topics that RSA Conference-goers can check out, but IT admins should be aware of three common themes surrounding email and endpoints.Continue Reading

• LMS vs. LCMS: Find out which learning system is right for you

  Instructors and students use an LMS, while an LCMS is primarily used by learning content creators. Learn more about the differences between LMSes and LCMSes.Continue Reading

• Building mobile security awareness training for end users

  Do concerns of malware, social engineering and unpatched software on employee mobile devices have you up at night? One good place to start is mobile security awareness training.Continue Reading

• Who owns Omnissa and what's next for this vendor?

  As VMware customers adjust to Omnissa, they might want a deeper understanding of who exactly owns the vendor and how the company is structured.Continue Reading

• 9 document management best practices

  Organizations can follow document management best practices, such as defining goals and implementing access control, to organize and secure their content.Continue Reading

• How to use Windows Update for Business with Intune

  When organizations deploy Windows OS updates, they can use Windows Update for Business alongside Intune to closely manage all aspects of those updates.Continue Reading

• How to set up a work profile on Android

  IT can enable devices for both work and personal use, but this raises questions about security and privacy. Learn how Android Enterprise work profiles help protect corporate data.Continue Reading

• 12 benefits of influencer marketing

  As modern consumers use social media to discover products and get recommendations, influencer marketing can help brands stand out, gain their trust and boost engagement.Continue Reading

• Comparing virtual desktops vs. remote desktops

  Virtual desktops and remote desktops do some of the same things, but they are quite different when it comes to hosting and management.Continue Reading

• Generative AI security best practices to mitigate risks

  When tackling AI security issues, enterprises should minimize shadow IT risks, establish an AI governance council and train employees on the proper use of AI tools.Continue Reading

• How to detect and remove malware from an Android device

  Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs to be wary of on Android devices, as well as what to do to remove malware.Continue Reading

• The importance of being proactive in customer service

  Proactive customer service can help businesses keep customers more engaged, yet tools to support the strategy might cost more than CX leaders are willing to spend.Continue Reading

• 7 strategies for improving HR technology adoption

  Selecting HR technology without user input leads to poor adoption, so HR leaders should solicit their input. Learn other strategies for improving user adoption of new HR software.Continue Reading

• How to address common customer service gaps

  Has customer service gotten worse? Customers and businesses disagree on the answer to that question.Continue Reading

• How ESET is using AI PCs to boost endpoint security

  While AI PCs show legitimate promise, the rock-solid use cases haven't been as prominent. However, security vendor ESET is showing more concrete applications of this technology.Continue Reading

• How to optimize Windows Update for Business policies

  Not all Windows updates are the same, so IT needs to make the most of Windows Update for Business to deliver the ideal updates to the desired endpoints on time.Continue Reading

• 5 challenges of AI in recruitment

  AI can potentially save time during the recruitment process, but the tech also brings challenges. Learn what HR leaders should be aware of before incorporating AI into recruiting.Continue Reading

• How to sideload iOS apps and why it's dangerous

  IT professionals might think the hassle of jailbreaking a device deters users from sideloading iOS apps. Learn the other methods users turn to and why it's still dangerous.Continue Reading

• 5 steps to follow for LMS implementation success

  Learn what needs to happen during an LMS implementation to ensure the process goes as well as possible and the new LMS delivers a positive ROI for your company.Continue Reading

• 10 benefits of RFID in supply chain management and logistics

  RFID can help companies in their supply chain operations by assisting with product tracking and potentially improving product availability. Learn some of RFID's other benefits.Continue Reading

• How to deal with unmanaged devices in the enterprise

  Unmanaged devices present numerous risks, but how did they gain access to the network without any management in place? IT should learn how this happens and what to do when it does.Continue Reading

• 7 biggest document management challenges

  A document management strategy helps organizations protect and retrieve files. Yet, content managers often struggle with governance and system integration.Continue Reading

• How to fix Outlook when it's not syncing on Android

  When using Outlook on an Android phone or tablet, syncing issues are a frustrating possibility. IT must know how to direct users when emails, calendars or contacts aren't syncing.Continue Reading

• How to market a loyalty program effectively

  Loyalty programs boost customer retention, but organizations must first convince customers to sign up. Marketers can incentivize referrals and use mobile apps to gain enrollment.Continue Reading

• ATS vs. CRM: What's the difference?

  While ATSes and CRMs are both part of the recruiting process, each system focuses on different parts of the candidate journey. Learn more about the differences between the two.Continue Reading

• Mapping how digital twin technology can work with UC

  Digital twin technology can help organizations more accurately plot the effectiveness of their UC infrastructure. But there is still a lot to learn about the concept.Continue Reading

• Connected workspace apps improve collaboration management

  Connected workspace software takes unified communications a step further by integrating project and task management and centralizing collaborative work management.Continue Reading

• 7 advantages of OCR for data entry

  OCR tools convert physical documents, like receipts and invoices, to machine-readable text. Advantages of this technology include improved enterprise search and customer service.Continue Reading

• 3 ways to retool UC platform security architecture models

  Hybrid workers moving between home and office environments create a UC security gap. But adopting modern tools to augment traditional security policies can mitigate risks.Continue Reading

• How to use IoT for marketing

  IoT devices can track people's fitness routines and monitor manufacturing equipment, but they also offer valuable customer data for personalized outreach.Continue Reading

• 5 benefits of using demand planning software

  Demand planning software can help companies plan for unexpected supply chain events like extreme weather. Learn more about the benefits of using the technology.Continue Reading

• How to troubleshoot 3 common iPhone Outlook problems

  Many users need mobile email access to do their jobs, so it's important for IT to fix issues in Microsoft Outlook quickly. Find out how to solve common problems in a few steps.Continue Reading

• How to fix Microsoft Teams not working on an iPhone

  When using Microsoft Teams on an iPhone, slow performance and app crashes can bring mobile work to a halt. Many issues come down to internet bandwidth or low storage space.Continue Reading

• 8 free SEO keyword research tools to explore

  SEO keyword research tools can help marketing teams create the content their audiences want to see. Free options include Google Search Console, Keyword Surfer and Semrush.Continue Reading

• How the circular economy applies to enterprise mobile phones

  A circular economy addresses environmental impact at every stage of the mobile device lifecycle, from sustainable procurement to extending device life to recycling old devices.Continue Reading

• How to change the password of an RDP session

  Password expiration policies are key to maintaining data security, so users need easy access to a password change utility whether they are on a local PC or a remote desktop.Continue Reading

• How to enable RDP remotely with several different methods

  Desktop administrators may need to enable remote access to a Windows desktop for an end user without physical access to the desktop. Learn how to approach this scenario.Continue Reading

• Free event marketing plan, with a template

  An event marketing plan can help brands organize their events, connect with audiences and achieve measurable outcomes. Key steps include defining goals and setting budgets.Continue Reading

• Top 5 collaboration features to disable for security reasons

  Most enterprises lack sufficient collaboration security strategies. Instead, companies are disabling features to improve security. Learn which features are most often disabled and why.Continue Reading

• How to avoid and remove malvertising

  Malvertising is an up-and-coming cybersecurity threat, but marketing and IT teams alike can take several important steps to avoid and remove this threat.Continue Reading

• How do you apply a zero-trust security policy to UC?

  An important piece of remote and hybrid work is keeping UC environments secure. Learn how a zero-trust framework keeps user and app communications secure.Continue Reading

• What IT needs to know about Windows 10 Print Management

  With the Windows 10 Print Management utility, Windows administrators can make the most of printing settings and avoid errors leading to lost productivity.Continue Reading

• The top 15 event marketing tools

  Marketers rely on a combination of tools, such as CRM systems and marketing automation platforms, to manage events. Top tools include Salesforce, ActiveCampaign and Eventbrite.Continue Reading

• 8 Microsoft Power Apps use cases for organizations

  When Power Apps hit the market, developers saw it as a tool for users with any level of tech expertise. It took off, and its major success is how it can address common challenges.Continue Reading

• 3 ways to achieve the full potential of HR technology

  Challenges like resistance to change and working in silos can hinder HR technology use. Learn more about how HR leaders can overcome some of these issues.Continue Reading

• 7 video marketing challenges and how to overcome them

  Video marketing can require special equipment and know-how. Yet, smartphones, AI and social media have made it more accessible to the average marketer.Continue Reading

• 7 talent acquisition strategies for better hiring in 2025

  Learn strategies for recruiting in a still-challenging market, including shifting to skills-based hiring, promoting company initiatives and establishing an employer brand.Continue Reading

• How does malvertising work?

  With each ad placed, a hidden risk often goes overlooked: Cybercriminals who exploit ads to spread malware.Continue Reading

• How to create a custom Windows 11 ISO file

  With a custom Windows 11 ISO file, IT departments can streamline deployment and apply new version of Windows to repair OS instances.Continue Reading

• 9 sustainable event ideas

  From hosting virtual conferences to repurposing exhibition stands as cow shelters, brands can find ways to make their events more sustainable.Continue Reading

• Managing a multigenerational workforce: Tips from an expert

  A recruiting expert with 26 years of experience provides advice on how organizations can keep a multigenerational workforce engaged without compromising the company mission.Continue Reading

• How to make the most of Windows Autopatch with Intune

  IT administrators can use Intune to manage numerous settings related to Windows OSes and business apps. The Windows Autopatch feature can automate and improve those processes.Continue Reading

• 12 advantages and disadvantages of video conferencing

  Video conferencing can help businesses save money and make employees more productive, but it can make personal connections difficult and requires more secure technology.Continue Reading

• 4 moments that matter in the employee experience

  Some of the most important parts of the employee experience are 'moments that matter,' such as employee promotions. Learn about the employee lifecycle and how these moments fit in.Continue Reading

• 7 benefits of event marketing

  From large conferences to small webinars, events can help brands improve lead generation and content creation.Continue Reading

• 6 benefits of carrying out production planning

  Production planning's benefits are helping manufacturers improve productivity, customer service, product quality, employee morale, disruption responsiveness and company expenses.Continue Reading

• 5 benefits of enterprise content management (ECM)

  ECM software offers various benefits to organizations, including document accessibility, better collaboration, improved security and governance, and easy search functions.Continue Reading

• Learn top types of tech for collecting manufacturing data

  Collecting manufacturing data via IoT sensors, RFID tags or AI can point to bottlenecks, potential cost reductions and more. Learn about the top 6 data collection technologies.Continue Reading

• 6 information governance best practices

  An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan.Continue Reading

• Customer retention vs. acquisition: What's the difference?

  Finding new customers can be a challenge, but so is keeping them happy and loyal to the business. This makes customer acquisition and retention critical to successful marketing.Continue Reading

• 4 use cases for AI in performance management

  Using AI in performance management can help save time but can also result in feedback that's not the right fit for the employee, among other drawbacks. Learn more.Continue Reading

• The 7 stages of the ERP project lifecycle

  The stages of an ERP project lifecycle are selection, planning, training, testing, deployment, support and the post-implementation period. Learn more about the process.Continue Reading

• 8 reverse logistics KPIs that can help you measure success

  Supply chain leaders should consider using several reverse logistics KPIs to measure their company's performance. Learn how these metrics can improve customer satisfaction.Continue Reading

• 5 common issues with an ERP implementation

  ERP implementations are complicated processes that can easily go awry. Learn about some of the most common issues and ways to avoid them before they occur.Continue Reading

• Contact center outsourcing: What businesses need to know

  Businesses use contact center outsourcing to alleviate agent understaffing, expand customer service and reduce costs, but loss of control and service inconsistency are concerns.Continue Reading

• 5 top talent retention strategies

  Talent retention can be challenging, but strategies like employee development and flexible work arrangements can keep employees from seeking other opportunities. Learn more.Continue Reading

• 4 information governance challenges and how to overcome them

  Organizations often neglect information governance in favor of more revenue-generating initiatives. This leads to challenges with information growth and fragmented systems.Continue Reading

• How to manage today's remote contact center agents

  Technologies like agent analytics, video conferencing, collaboration tools, workforce management applications and cloud software can help manage remote contact centers.Continue Reading

• 6 enterprise content management best practices for deployment

  When implementing enterprise content management software, organizations should consider key factors such as developer input, ease of use and built-in security.Continue Reading

• Quiz: Test your knowledge of information governance best practices

  As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics.Continue Reading

• Customer experience vs. user experience: What's the difference?

  Customer and user experiences sound similar, but they serve different purposes. Together, they can improve organizations' relationships with customers.Continue Reading

• Google isn't killing third-party cookies: What now?

  The end of third-party cookies was on the horizon for years. For marketers, this termination meant finding new strategies and alternatives to third-party data.Continue Reading

• How does Copilot enhance the user experience in Teams?

  With its AI capabilities, Microsoft Copilot provides several enhancements to Microsoft Teams functionality, including meeting summaries and action item follow-up.Continue Reading

• Comparing Copilot Pro vs. Copilot for Microsoft 365

  Microsoft Copilot takes many forms, but the main offerings for end users in an enterprise setting are Copilot Pro and Copilot for Microsoft 365. Learn how these offerings compare.Continue Reading

• Top 8 enterprise content management challenges to avoid

  As organizations strategize enterprise content management, challenges may arise -- like cost, security and storage. Careful planning can avoid these issues.Continue Reading

• Top tips to improve employee experience in uncertain times

  Companies are contending with a turbulent economy and low employee morale. Discover summit highlights from 3 expert speakers and tips to better meet the needs of your workforce.Continue Reading

• How knowledge management benefits customer service

  As knowledge management helps employees and customers find answers, it can improve customer service. Benefits include effective self-service and increased customer satisfaction.Continue Reading

• 10 types of contact centers explained

  Contact centers are the front line of communication between the enterprise and customers. But no two facilities are alike, so it's best to know which type fits business goals.Continue Reading

• How to set up Android Enterprise with QR code enrollment

  QR codes are a convenient tool for Android Enterprise enrollment, but this method has some drawbacks. Discover the factors organizations should consider with QR code enrollment.Continue Reading

• Top 10 customer data privacy best practices

  To ensure customer data remains secure and inaccessible to bad actors, organizations should implement best practices such as frequent data audits and employee trainings.Continue Reading

• 6 steps toward more sustainable supply chain practices

  In the quest toward greater supply chain sustainability, leaders must get strategic about operations and take the long view. Here's what to do.Continue Reading

• SAP sustainability chief sees IT as net plus for environment

  Sophia Mendelsohn talks about SAP's ambitions to both set an example of sustainability and be an enabler of it with products such as the vendor's new emissions calculator.Continue Reading

• 11 questions to include in an employee benefits survey

  An employee benefits survey can reveal areas where a company needs to improve its benefits. Learn some of the most important questions to include in the survey.Continue Reading