When building connected consumer devices, it is critical that product developers keep the IoT user experience in mind -- and this includes the interface with which users interact. Too complex out of the box and the device will be placed in a drawer and forgotten about. Not helpful enough and the device will get passed on or even tossed in the garbage. To achieve simplicity, says Cees Links, general manager of wireless connectivity at Qorvo Inc., developers should remember the old adage that less is more.
"Moving into 2018, the IoT industry will begin to move towards simplicity. People have come to realize that the increased complexity of more devices and apps is not bringing more, but is bringing less. As a result, fewer buttons, fewer interfaces, less unnecessary variety and fewer choices will become a dominating trend for products. These features will still exist but will be hidden 'under the hood,' allowing for further simplicity for consumers. This will ease the stresses of getting devices connected to the internet so that they truly work.
"In today's age, consumers also want instant gratification. The complexities of many of today's IoT technologies often result in frustrations when it comes to home installation due to complicated instructions and startup procedures. This shift to simplicity will allow consumers to enjoy IoT technologies directly out of the box. To make this a reality, the IoT user experience will have to rely on in-store preconfiguration and security that will create a seamless transition from box to home."