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• Top 10 SearchCIO videos: IT industry leaders share DX advice

  Get digital transformation strategy advice from IT industry leaders in this roundup of our top 10 most popular SearchCIO videos from 2018. Continue Reading

• BPMS architecture modernizes legacy tech, makes IT more strategic

  The technology of the past put humans on the moon, but it's bringing businesses to a breaking point. Here's why CIOs should consider a BPMS architecture to modernize legacy systems. Continue Reading

• The future of data security threats and protection in the enterprise

  The future of data security faces new threats at an ever-increasing rate. Read one expert's advice on having a data security strategy to assess and manage enterprise data security. Continue Reading

• How can companies build a strategy for monetizing data?

  To extract value from data, most companies will face people, process and technology challenges. Matt Maccaux explains the ins and outs of monetizing data. Continue Reading

• 6 ways CIOs can make valuation of data a business driver

  Gartner believes data should be on every company's balance sheet. Here are six data valuation models on how CIOs can put a price tag on their data. Continue Reading

• Improving customer experience strategy with digital tweaks vs. transformation

  Improving the customer experience with digital technologies doesn't have to entail full-blown transformation. Here are three organizations that make the case.Continue Reading

• How WPI uses AI in ITSM to improve help desk support

  WPI is using AI in ITSM to route help desk tickets to the most qualified technicians. ITSM automation of this ilk helps users and IT-- but it requires some handholding.Continue Reading

• Staring down cybersecurity risks in the digital organization

  For cybersecurity strategies to be successful, digitized companies must find the balance between the benefits and risks that come with rapidly advancing IT innovation.Continue Reading

• Embedded IT, global talent to define future of IT jobs

  As more businesses identify as tech companies, what's the future of IT jobs? Many IT teams will work remotely on a gig-by-gig basis and their colleagues will span the globe.Continue Reading

• Technology risks: What CIOs should know and steps they can take

  Adopting new tech helps businesses thrive, but CIOs must be aware of accompanying risks. Experts sound off on how new tech continues to muddle the cybersecurity threat landscape.Continue Reading

• CIO on the importance of holistic data collection and analysis methods

  CIO Tammy Bilitzky explains what she means by holistic data collection and analysis methods, and how they ensure accuracy of results and build trust into automated data systems.Continue Reading

• A CIO forges a data strategy plan for creating actionable data

  As CIO of Data Conversion Laboratory, Tammy Bilitzky is responsible for the technology that her organization and its clients need to turn content into actionable data.Continue Reading

• IT service delivery model: CIOs pressured to reinvent the process

  Tech managers are on the hook to reinvent the IT shop, but tools like user self-service, ITSM practices and the rent vs. buy option are helping effect change.Continue Reading

• Forging an IT service catalog management plan to drive business goals

  An IT service catalog management strategy that drives business results requires CIOs to look beyond the provisioning of IT services -- and users to grasp the value of service automation.Continue Reading

• Benefits of ITSM: Use an ITSM portal as gateway to cloud services

  Requiring users to access the cloud via an ITSM portal will reduce spending, explains Andy Sealock in part two of his tip on leveraging the benefits of ITSM in cloud services.Continue Reading

• 5 ways ITSM automation is driving business value

  Current trends in ITSM automation include the adoption of intelligent automation, ITSM as a service, digital labor, artificial intelligence and machine learning.Continue Reading

• Multi-cloud management best practices and pain points

  To reap the benefits of a multi-cloud strategy, CIOs must first have the right skills and processes in place. Here are the multi-cloud management best practices to lead the way.Continue Reading

• Top disadvantages of cloud computing: What CIOs can do

  Andrew Larkin from the Cloud Academy sheds light on cloud computing misconceptions and drawbacks -- including downtime -- and offers best practices for CIOs to address these risks.Continue Reading

• 4 ITSM best practices for managing service vendors

  CIOs must align IT strategy to business KPIs, and so should their service vendors. In this ITSM best practices tip, experts explain how to tie vendor services to business outcomes.Continue Reading

• 4 best practices to maximize the value of your ITSM vendor

  If your ITSM vendor isn't living up to expectations, chances are you're ignoring these four ITSM best practices. ISG's Lois Coatney takes you through them, step by step.Continue Reading

• Cybersecurity education: North Dakota preps future workforce

  North Dakota's CIO is behind a cybersecurity education program that aims to get the state's students up to speed on the essentials of IT security.Continue Reading

• Building a service catalog management strategy: Where to start?

  The IT service catalog is the foundation of an effective ITSM program, but it's a complicated tool and hard to get right. Here's some expert advice on how to get started.Continue Reading

• As IT permeates the business, the service desk role expands

  Don't underestimate the IT service desk. Read about how enterprises are using new ITSM platforms to grow the service desk role and improve business processes across the enterprise.Continue Reading

• Speed, service, solutions are CIO priorities for Arcadis IT exec

  Heading into the final stretch of his first year as CIO, Justin Wright has strong ideas about how to make IT a better partner to the business. Read about his CIO priorities for people, processes and technologies.Continue Reading

• How to become a digital leader: A design company's blueprint

  Arcadis CIO Justin Wright explains how IT is working in tandem with the business to make the firm a digital leader for its construction industry clients.Continue Reading

• What 3 factors go into a winning service management strategy?

  Service management is not a one-off project. In this Ask the Expert, ITSM guru Charlie Miles explicates the three ingredients that separate success from failure.Continue Reading

• McAfee CISO: The importance of a strong cybersecurity culture

  For McAfee CISO Grant Bourzikas, building a strong cyberdefense culture is essential because employees are the first line of defense to avoid rapidly evolving cybersecurity risks.Continue Reading

• McAfee CISO: Leadership buy-in essential to boost cybersecurity

  As online risks continue to evolve, making sure company leadership buys in to efforts to improve cybersecurity posture has become essential, says McAfee CISO Grant Bourzikas.Continue Reading

• CIO roles: Developing 'safe and sound' IT systems

  Digital transformation is having a big influence on the evolution of the CIO role. For one CIO, responsibilities have expanded into ensuring the 'safety and soundness' of IT systems.Continue Reading

• Symantec CIO: Digital transformation plan shaped by cloud, AI

  Read about how SaaS, public cloud, AI and machine learning are driving Symantec's digital transformation in this Q&A with CIO Sheila Jordan.Continue Reading

• Symantec CIO strategy: Add 'extreme value' to the business

  Sheila Jordan's CIO strategy at Symantec focuses on bringing 'extreme value' to the business. Here, she discusses her top six IT priorities for achieving that goal.Continue Reading

• Resist 'garbage in, gospel out' doctrine -- defend data quality

  The 'garbage in, gospel out' approach to business analytics may be a valid approach for doing big data projects, but CIOs should resist it for business transformation.Continue Reading

• The benefits of data-driven digital transformation strategies

  At the 2018 MIT CIO Symposium, speaker Frederic Veron discussed why readily available data and previous knowledge can prove invaluable to digital transformation projects.Continue Reading

• Law firm makes case for technology-enabled transformation

  Top 100 law firm Jackson Lewis redefines how it provides legal services to clients as part of a technology-enabled transformation overseen by its first-ever chief digital officer.Continue Reading

• How can companies protect against ransomware in the cloud?

  When it comes to ransomware attacks, cloud storage is not foolproof. CyberSight's Hyder Rabbani offers tips about how to address cloud ransomware threats.Continue Reading

• Got questions? Get them answered -- and make better data-driven business decisions

  Companies today want to make data-driven business decisions, but huge volumes data could lead them astray. So could huge volumes of questions about the data. Rue La La's CTO has tips for countering ...Continue Reading

• The intelligent enterprise blends tech savvy, business smarts

  To keep up with the ever-quickening pace of enterprise tech development, companies need the right combination of brains and brawn, says Equinix exec Ryan Mallory in this Q&A.Continue Reading

• Equinix expands amid a flourishing data center services market

  In this Q&A, Equinix exec Ryan Mallory discusses his company's moves to meet growing demand for data center services and interconnectivity.Continue Reading

• Rue La La CTO: Don't let data poisoning impair business health

  If not treated properly, data can corrupt agendas, spur endless arguments and narrow thinking, the e-commerce company's Anthony Accardi says.Continue Reading

• At CyrusOne, a look at the expanding role of a CIO

  Being head of IT isn't the gig it used to be, says Blake Hankins, CIO of data center provider CyrusOne, in this Q&A. Today, the job of CIO is about making partnerships -- and having business know-how.Continue Reading

• Data center industry growth drives expansion, cloud use at CyrusOne

  More devices and lots more data is good news for the data center industry and CyrusOne, says CIO Blake Hankins. In this Q&A, he discusses the company's buildup and his department's cloud use.Continue Reading

• CISO soft skills in demand as position evolves into leadership role

  Cybersecurity industry veteran Joan Pepin discusses how the evolution of the CISO role has made soft skills essential to thrive in the information security field.Continue Reading

• CISO: Data integrity and confidentiality are 'pillars' of cybersecurity

  When it comes to protecting online info, one cybersecurity veteran says the role of a CISO is to first incorporate processes that maintain data integrity and confidentiality.Continue Reading

• Informatica enlists cloud workload protection platform for 'zero-trust' IT security

  To secure its immense cloud operations, Informatica looks to a new tool, a cloud workload protection platform by Aporeto, with a deny-all approach to server access.Continue Reading

• The need for mainframe work continues amid staff shortages

  The need for mainframe work continues as important applications continue to reside on these computing machines, but staff shortages are an issue in maintaining big iron's health.Continue Reading

• CIOs dissect what makes their artificial intelligence projects tick

  AI has been described as the ultimate disruptor. These three IT leaders are prepping for the shake-up with artificial intelligence projects designed to harness that potential.Continue Reading

• Readying your IT shop for RPA software

  IT's role in an RPA implementation varies depending on the scope of the project and the company's enterprise architecture. Here's how Fannie Mae, Duke Energy and Abbyy handle RPA.Continue Reading

• Machine learning use cases, touch-text-talk on Box CIO's to-do list

  Intuitive interfaces, automating menial work so people can focus on big ideas, finding AI and machine learning use cases -- Box CIO Paul Chapman's to-do list is awesome.Continue Reading

• Box CIO talks IT innovation and pressures in an 'all-cloud' environment

  Box CIO Paul Chapman discusses the demands of running IT at a company that was 'born digital' and why an 'all-cloud' environment doesn't preclude having to manage legacy IT.Continue Reading

• From phishing attempt circumvention to AI, new CIO has a big job

  As the new CIO at Snow Software, Alastair Pooley is taking on a range of priorities, from helping the business to recognize a phishing attempt to exploring AI for customer support.Continue Reading

• Voxbone tech chief: Customer service is the new job of CIO

  The job of CIO is changing all right, and cloud computing is hastening that transition. Today, IT leaders are using cloud to solve old problems -- and form new bonds with the business.Continue Reading

• How cloud is changing the role of the CIO today

  Cloud has had a colossal impact on IT -- for starters, it's changed how it works and what it can pull off. And its effect on the role of the CIO today is no less transformational.Continue Reading

• Eying lower costs of cloud computing, Informatica to curb overbuying resources

  Overprovisioning pushes up the costs of cloud computing. But stopping the practice completely would result in damage of a different sort.Continue Reading

• Quest for resilience turns up ransomware backup strategy

  Waste Industries found an unexpected benefit in a software project that aimed to make data always available: a ransomware backup strategy.Continue Reading

• Needed for a future near you: More precise, efficient IT

  Pundits have said it: Building a more efficient IT is crucial against a backdrop of digital rivals. One IT leader is working hard at it. Here's to following his lead.Continue Reading

• Cybersecurity's shortage of skills leaves IT projects vulnerable

  A recent study found that as IT projects proliferate, cybersecurity's shortage of skills is leaving tech vulnerable. Analyst and study author Jon Oltsik explains in this Q&A.Continue Reading

• Relentless AI cyberattacks will require new protective measures

  AI cyberattacks won't be particularly clever; instead, they'll be fast and fierce. Carnegie Mellon University's Jason Hong explains in this episode of 'Schooled in AI.'Continue Reading

• How to prep for the GDPR breach notification rule

  As companies prep for GDPR compliance, its breach notification rule is making waves. Csaba Krasznay, security evangelist at Balabit, discusses how to prep for Article 33 of GDPR.Continue Reading

• Red Hat CIO talks open hybrid cloud, next-generation IT

  Deploying his company's open hybrid cloud product, preparing for next-generation IT, building an 'inclusive meritocracy' -- Red Hat CIO Mike Kelly talks turkey with SearchCIO.Continue Reading

• IT areas of focus in 2018 include outcome-based security services, data lakes

  Rahul Singh, managing director at IT outsourcing advisory Pace Harmon, dissects the 2018 trends in three important IT areas for CIOs.Continue Reading

• CIO: Adaptability essential to modernize IT structure

  Darin Morrow discusses how he achieves one of his primary goals as Cricket Wireless CIO: Ensuring the company's IT structure defines and continuously improves business processes.Continue Reading

• For Airbnb, data democratization is a strategic advantage

  Home-rental site Airbnb recognized the value of data from its start. Then it built tools and developed training to democratize data, turning employees into data scientists.Continue Reading

• Enterprise data analytics strategy: A guide for CIOs

  This Essential Guide explores enterprise data analytics strategies and how to select the right infrastructure, management tactics and technologies for your organization.Continue Reading

• Facing up to emerging technology: Risks and benefits

  The competitive edge that IoT, blockchain and other cutting-edge tech can deliver also brings new security threats. Read about how to mitigate emerging technology risks.Continue Reading

• Mitigating security risks posed by emerging tech: Expert advice

  Companies are in hot pursuit of the benefits offered by cutting-edge technologies, but mitigating security risks often gets scant attention. CIOs need to change that. Here's how.Continue Reading

• Out of many, one hybrid cloud management platform

  A hybrid cloud management platform must mix well with business systems, give financial guidance and make security a priority, industry experts say.Continue Reading

• David vs. Goliath no more, Agile adoption is the new standard

  As Agile adoption grows, companies should not be looking to specialists to support agility, says Joseph Flahiff. Make Agile coaching a standard job requirement for team managers.Continue Reading

• Book excerpt: The five phases of decision architecture methodology

  In this book excerpt, authors Andrew Wells and Kathy Chiang detail the decision architecture methodology, describe its five phases and explain how the strategy drives data monetization.Continue Reading

• A CIO's guide to cloud computing investments

  In this Essential Guide, learn how to make sound cloud computing investments that not only align with your company needs, but also drive business growth and innovation.Continue Reading

• Data asset curation: The guidelines to determine information usability

  Keeping track of existing data assets is increasingly difficult, but detailed curation of this vital company information can help streamline evolving digital governance processes.Continue Reading

• CIO strives to tie cloud metrics to business value

  As CIOs gain experience in cloud computing, the cloud metrics they use are changing. Read how one CIO makes business value a priority in deciding which cloud services make sense.Continue Reading

• Former Apple CEO discusses AI, leadership and experience marketing

  Former Apple and Pepsi CEO John Sculley discusses how disruptive technologies and leadership styles are influencing industries far beyond IT.Continue Reading

• A cloud implementation methodology for legacy apps

  Maximizing the benefits of cloud while minimizing risk requires a fine-tuned migration strategy. Here, Scott Lowe lays out a cloud implementation methodology for legacy apps.Continue Reading

• Executing strategies: Close the gap between vision and implementation

  That vision thing won't do CIOs much good if they fail to execute on strategy, management experts say. Here's how to overcome the hurdles that can get in the way of success.Continue Reading

• Unclouding: How one company reversed the cloud migration process

  As cloud use matures, more companies are considering scaling back and starting a reverse cloud migration process. Here is one IT officer's 'unclouding' experience.Continue Reading

• The IT value stream and the quest for 'fast flow'

  Business velocity has changed the approach to service delivery and the IT value stream. Achieving 'fast flow' through optimization of IT processes can enable better, faster IT.Continue Reading

• The new products development process and IT innovation

  Most people don't know what their company's business objectives are. But for IT to contribute to a successful new products development process, your team needs to know.Continue Reading

• Two IT leadership strategies that made me a successful CIO

  A new way to prioritize IT activities and an epiphany about leadership made all the difference in Niel Nickolaisen's career as an IT leader. Read about these two IT leadership strategies.Continue Reading

• Break the bottleneck with this new IT/business engagement model

  CIO teams need to interact more directly with business stakeholders -- from the digital sophisticates to the digital naïfs. Here are five elements of a new business engagement model.Continue Reading

• The power of positive four-letter words to unlock employee potential

  Four-letter words like can't and don't crush an employee's potential and quash creativity. Have the courage to use positive four-letter words and watch what happens.Continue Reading

• Product line management is fundamental to the new IT operating model

  Digital transformation requires CIOs to rethink the way IT operates. At the center of the new IT operating model is product line management, explains CEB's Matt McWha.Continue Reading

• What is the SIAM model and why do CIOs need it?

  Multisourcing can boost IT and business agility, but the approach can also spiral out of control. The SIAM model aims to ensure delivery is seamless and strategic.Continue Reading

• Social movements offer CIOs a model for sustaining innovation

  How to sustain innovation is a challenge for startups and large companies alike. Studying the ties that bind social and political movements could help.Continue Reading

• The commanding presence of quiet leaders

  The MIT CFO Summit explores the inverse of the stereotypical extroverted leader and the effect that quiet leaders can have in an organization.Continue Reading

• To be leaders, technical professionals must move beyond IT expertise

  Technical professionals sometimes flounder when adapting to leadership roles. Here are the four critical skills that they must strengthen to become high impact business leaders.Continue Reading

• Key IT metrics: A CIO guide

  As technology and the business evolve, so do IT metrics. In this Essential Guide, learn how to navigate KPIs, IT investment and cloud cost optimization techniques.Continue Reading

• From blockchain to RPA: A look at cutting-edge tech and the enterprise

  Cutting-edge tech has become a competitive advantage. Here's four technologies that should be on your radar.Continue Reading

• Become a change agent: Stop procrastinating

  Don't be like the white-haired bride and groom who put off the big event until they could afford it. Now is the time for action, says organizational agility expert Joseph Flahiff.Continue Reading

• How blockchain works: An infographic explainer

  Understanding how a blockchain works is the first step in taking advantage of the technology. Learn how a blockchain unit of value moves from party A to party B.Continue Reading

• Robotic process automation technology gets to work

  Robotic process automation technology can eliminate or speed up routine digital tasks now performed by humans. Finding RPA sweet spots and the right tools is the CIO challenge.Continue Reading

• Mobile security issues and solutions

  Mobile technology usage is growing just as the number of threats facing mobile data is growing. CIOs must combat mobile security issues to stay ahead in the mobile-dominated world.Continue Reading

• Aligning IT and compliance procedures increasingly a business priority

  Companies' regulatory management and tech teams often still operate independently, but businesses are starting to recognize the benefits of IT and compliance procedure alignment.Continue Reading

• New cloud standards will help ease contract negotiations

  Cloud service agreements -- which spell out the obligations and responsibilities a cloud provider and a customer must adhere to -- are documents organizations with IT operations in the public cloud ...Continue Reading

• Delegator vs. micromanager: What kind of boss are you?

  Being a delegator is one of the hardest jobs for a leader. Joseph Flahiff explains.Continue Reading

• Without IT process documentation, companies risk being held 'hostage' by IT

  As cybersecurity breaches surge, it's important that company leadership know what IT is up to. Kevin McDonald explains why IT process documentation is a must-have best practice.Continue Reading

• To beat odds, procurement officers should focus on value, not cost

  Chief procurement officers (CPO) have a very short window of time in which to make their mark at a company: The average tenure is less than five years.Continue Reading

• Three keys to a good business reorganization

  The typical reorg evokes fear, stress and suspicion -- and kills productivity. Here's how to change that.Continue Reading

• Data lake governance: A big data do or die

  Data lake governance may not be a sexy undertaking, but it's become a critical component in modern data architecture, according to experts.Continue Reading

• 8 free IT budget plan templates for CIOs

  Creating a reliable IT budget plan is no cinch, especially in today's digital age. Here, we've rounded up free, customizable IT budget templates to help.Continue Reading

• The steps to effective cybersecurity incident response

  Planning and foresight are essential to any cybersecurity incident response plan. Follow these steps to make sure you're ready for a data breach.Continue Reading