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Hyland releases AI agent platform and vertical integrations
Can Hyland be all things to all customers?
Top records management certifications to consider
Records management certifications can help professionals build expertise in information governance, privacy, security, compliance...
Docusign upgrades AI-fueled contract management platform
Docusign moves further into electronic signature- adjacent tech territory, taking on the likes of Salesforce, Oracle, ServiceNow,...

4 ways to support contact center calling redundancy
Cloud-based phone systems offer contact centers more reliability, but that doesn't mean they're immune to system failures. Learn ...
3 steps for an effective corporate video strategy
A video-first business goes beyond basic conferencing to embrace video for internal employee collaboration and external customer ...
Top 7 UCaaS features to enhance productivity
Enterprises have historically used UCaaS to reduce operating costs. No longer. Today, due in part to AI, companies view UCaaS as ...

Data ontologies are foundational for usable AI outputs
Data ontologies strengthen AI outputs with governed definitions across platforms and departments, helping data leaders boost ...
Regatta Data launches unified base for AI with RegattaDB
The database vendor is entering a crowded market with the launch of a database purpose-built for agents by unifying disparate ...
How governance as code controls AI agent risk
As more stringent EU AI Act requirements take effect, enterprises need runtime guardrails that control autonomous agents' actions...

To make policy, policymakers should use AI
Too often, policymakers base their organization's policies for AI usage on what they read in the news instead of first-hand ...
AI and robotics yield bumper crops down on the farm
Autonomous tractors roam the fields 24/7, while AI, computer vision and machine learning harvest fruits, increase milk production...
Bans on AI layoffs: Current laws and what might come next
An appellate court in China ruled that employers cannot cite AI as a reason for terminating employees. Is similar legislation ...

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Cross-category governance is the next software challenge
As software work crosses ERP, HR, CX, collaboration and EUC systems, governance must follow the data, workflows and outcomes.
4 shutdown risks that complicate legacy modernization
Turning off a legacy system requires more than a replacement. Teams need to resolve integrations, access, ownership and fallback ...
5 benefits of predictive maintenance
Predictive maintenance eliminates the need for routine inspections and reduces unneeded maintenance, which can reduce costs. ...