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A successful CMDB deployment in five essential steps
This article is part of the ServiceNow CMDB Webinar Series issue of May 19, 2020
Having a healthy CMDB is key to a successful digital transformation, and there are five steps to deploying it. Join the first of our three-part series on maintaining your CMDB as a trusted source and learning the essential role it plays in your organization’s modernization. In Part One, you’ll learn how to master the CI identification process to handle multiple data sources feeding the CMDB and understand how to create identification rules with priority and related CIs. You’ll also learn: Why digital transformations fail and how a service-aware CMDB can help The five essential steps to deploying a CMDB successfully How AIOps helps prevent business service slowdowns and outages How to master the CI identification process Hosted by: Steve Emerson, advisory solution architect, IT Transformation Jason Miles, senior advisory solution architect, ITOM Lisa Wolfe, senior manager product marketing, ITOM
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News in this issue
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Digitizing services using the Common Service Data Model
Watch now for valuable insights in the concluding webinar of our three-part series. You’ll learn how you can maintain a healthy CMDB and use the CSDM to your advantage.
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CMDB best practices from Now on Now experts
The CMDB offers a single system of record for gauging how IT service issues or outages affect the business, ensuring your software licenses are compliant, and more. It’s your view into the true operational state across your IT environment.
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ServiceNow Configuration Management Database
Learn how to maintain current and accurate data, identify performance and user experience improvement, visualize complex data to drive better decisions, and more with the ServiceNow Configuration Management Database.
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Composing a CMDB requires new rules for navigating today’s modern enterprise
Learn what the four new rules are for composing a Configuration Management Database (CMDB) for navigating today’s modern enterprise.