Videos
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Recap Enterprise Connect hybrid work trends, generative AI
Analysts discuss the top trends from Enterprise Connect 2023, including generative AI and how to make hybrid work more inclusive.
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5 tips to get started with Zoom meetings for beginners
While online conferencing services can't fully replicate a face-to-face meeting, these Zoom tips can help employees make the most of their remote meetings.
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A Windows Virtual Desktop demo on management tools for IT
In this Windows Virtual Desktop demo, IT pros can learn how to manage Microsoft's DaaS offering and what tools are available to help them take control of WVD.
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How to use Liquidware FlexApp for virtual app layering
The Liquidware FlexApp tool allows IT to manage virtual apps more effectively, including fewer master desktop images and pushing out updates to in-use layered virtual apps.
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How to automate software installation for Windows VDI
Software installation can be mind-numbingly tedious. Here's how to use Chocolatey, a package manager, to automate the process for virtual desktops running Windows.
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How to perform per-machine install of Microsoft OneDrive, Teams for VDI
Microsoft OneDrive and Teams can be challenging for VDI, but a per-machine installer can make the process much easier. Watch this video to find out the details.
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How to save FSLogix profile containers to Azure Blob Storage
FSLogix profiles are a great way to take full advantage of Windows Virtual Desktop. IT can save time and money with this step-by-step process to save FSLogix profile containers to Azure Blob Storage.
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Cloud video services spark adoption of conferencing tools
Video conferencing is becoming prevalent in most unified communications products. Cloud video services, in particular, have fueled the adoption of video conferencing tools.
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Open-office plans prompt noise-mitigation technology
From noise-cancellation headsets to officewide acoustic management systems, organizations are looking to quell noisy chatter associated with open-office environments.
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New contact center services boost customer engagements
Contextual communications within contact center services can improve customer engagement. New products from Oracle and TTEC aim to ease the exchange between customers and agents.
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How to select a UCaaS provider amid market volatility
As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps.
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New Microsoft Teams features on deck, but more work needed
Microsoft has made progress, as it moves Skype for Business features into Microsoft Teams. But more capabilities, especially enterprise voice features, are needed.
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API vendors show how to build web-calling features
In this video, see how API vendors are providing the building blocks to support web-based communications. Browser-based calling, in particular, is a fundamental feature.
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Voice applications, analytics suites part of UC evolution
In this video, Vonage and Plantronics demonstrate their latest innovations. See how a voice API and analytics suite are helping advance enterprise communications.
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Unified communications platforms get contextual, customizable
UC clients often undergo evolutionary development, rather than revolutionary changes. See how two vendors in particular are looking to advance enterprise communications.
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Cisco Spark Board, Polycom camera refocus on video conference rooms
While big boardroom video conferencing deployments are perhaps a thing of the past, video meetings could find a new home in small and medium-sized meeting rooms.
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Do communication APIs complement or challenge UC products?
Embedded communications, like click-to-call or click-to-video, can enhance business workflows. But are these new API tools ready for enterprise use?
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Unified communications vendors and users continue consolidation
In this video with analyst Irwin Lazar, explore some key market trends, including industry consolidation, UC analytics and the emergence of artificial intelligence tools.
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Cloud unified communications carrying more clout
Current cloud trends in unified communications include hybrid deployments and an increase in video conferencing adoption. But is hybrid just one step toward a pure-cloud model?
Photo Stories
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Top Microsoft Office alternatives for enterprise use
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5 decisions for application and desktop virtualization
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Get to know the Windows upgrade paths for different OSes
Podcasts
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Find one strategic AI use case to ease pilot chaos, add business value
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How one manufacturer blazed a smooth path to ERP cloud migration
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Innovative reverse logistics app saves money while doing good
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Agentic industrial AI and the indispensable connected worker
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'Supermanagers' use AI to amplify human-centered leadership
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Using a citizen developer program to boost AI deployments