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August 2020, Vol. 21, No. 3

10 tips for cybersecurity awareness programs in uncertain times

Christina Quaine Christina Quaine met with her company's board of directors on a Thursday in mid-2020 for a regularly scheduled briefing. Quaine, CISO and senior vice president of technology operations at AvidXchange, also used that time to alert them to new COVID-related security risks, including an uptick in phishing attempts and other emerging vulnerabilities. But, although the details of her presentation were new, her efforts to educate the board that oversees this B2B payments company with 1,400 employees are not. Quaine is committed to implementing a cybersecurity awareness program throughout the company, from the highest executive tier on down through the ranks. "Training is important at various levels because we all have the responsibility to be secure," she said. A global crisis like the COVID-19 pandemic only underscores that CISOs like Quaine have their work cut out for them. The "2020 State of Privacy and Security Awareness Report" from cybersecurity training firm MediaPRO and Osterman Research found that just 17% of...

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