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• How AI and machine learning help in upskilling employees

  The rapidly changing technology landscape requires companies to change their approach to L&D and deliver more individualized learning. Here's how AI and machine learning may help. Continue Reading

• Workday focuses on GDPR employee data protections

  Workday has focused on helping customers comply with the GDPR regulations going into effect in Europe, including providing the ability to purge and access individual employee data. Continue Reading

• Video interview platforms make headway against consumer tech

  Some recruiters prefer the familiarity of popular video tools, like FaceTime and Skype, but they may be missing out on the rich candidate profiles and analytics of dedicated systems. Continue Reading

• How should IT handle app onboarding for employees?

  When it comes to onboarding a mobile app for internal use, IT should make the process as easy as possible. Here are several strategies to help. Continue Reading

• New HR tools and techniques align employee, company goals

  Emerging HR tools and techniques look at augmenting the power of purpose in business by aligning employees' sense of purpose with organizational goals. Continue Reading

• Definitions to Get Started

  • What is UCaaS? Unified communications as a service guide
  • IP telephony (Internet Protocol telephony)
  • What is HR technology (human resources tech)?
  • What is compensation management?

  • What is talent management? Definition, basics and strategy
  • What is core HR (core human resources)?
  • What is HRIS (human resources information system)?
  • What is manager self-service?

  View All Definitions

• Marketing automation platforms merge CRM and content

  Building a martech stack includes a main automation hub such as Marketo, Eloqua, HubSpot or Pardot. Then comes the hard part: picking complementary applications.Continue Reading

• Three ways the employee Net Promoter Score is an HR supertool

  Employee experience borrows a number of tools from customer experience, and eNPS is one of the most powerful. Here's a look at what it is, why it matters and how to use it.Continue Reading

• Expert talks tech for voluntary benefits for employees

  Employees are increasingly choosing voluntary benefits, such as pet insurance, tuition assistance and identity protection. In this Q&A, an expert talks about the new benefits landscape.Continue Reading

• Is it easy to migrate from PerformancePoint to Power BI apps?

  Organizations like to use PerformancePoint as a way for users to interact with visualizations, but it doesn't work with Power BI apps, which can be a problem.Continue Reading

• IT must prep for enterprise AI software

  AI technology is growing fast, and end-user computing administrators need to be prepared for the multitude of benefits it can bring IT and employees.Continue Reading

• It's time to relinquish control over operating system updates

  For the most part, vendors and manufacturers are in control of operating system updates today. IT admins won't be getting their powers back anytime soon.Continue Reading

• Key factors to consider before moving to SaaS-based ERP

  Cloud benefits extend way beyond IT infrastructure and labor costs. SaaS may be where ERP is ultimately headed, but it's not all upside, and halfway measures may be best.Continue Reading

• Hybrid ERP demands process integration, easy data access

  SaaS apps can strengthen areas where ERP is weak, but to ensure the combo adds value, both sides must communicate seamlessly at the business-process, messaging and data levels.Continue Reading

• CPaaS vs. UCaaS platform: Which should you choose?

  While the CPaaS vs. UCaaS debate might focus on overlapping features, the two technologies can be complementary, according to industry analyst Michael Brandenburg.Continue Reading

• What should companies know about sustainability software?

  Sustainability is composed of social, environmental and economic pillars. That's why technologies focused on this market address different needs. Here's a narrow glimpse.Continue Reading

• GDPR employee data rules to affect U.S. HR tech vendors

  In this podcast, an HR tech expert discusses how GDPR rules governing employee and personal data for the European Union require all companies doing business in the EU to comply.Continue Reading

• Why craft beer makers are tapping into ERP for craft brewery software

  As with other process manufacturers, ERP software can help craft breweries maintain quality, while better managing growth and unexpected success. Here's a look.Continue Reading

• Take a mobile-first approach to digital transformation

  There's no denying it: Smartphones have changed everything, from personal life to business. Get on board with digital transformation.Continue Reading

• Mobile is at the forefront of digital transformation trends

  As 'digital transformation' dominates discussion, understand why it's important to keep mobile at the forefront of the initiative -- and what you can do to get started.Continue Reading

• A definitive list of talent management software features

  Go beyond the marketing hype, and dig beneath the surface to identify the not-so-obvious features you need to assemble a talent management suite that can grow with your company.Continue Reading

• Explore the pros and cons of identity federation management

  Identity federation is a relatively new technology in mobile, but it comes with challenges. Understand how to make deployment painless before adopting it.Continue Reading

• HR plays to win with gamification for learning

  At some companies, corporate education has become a tool for engagement and employee experience. See how gamification is putting the 'fun' in learning fundamentals.Continue Reading

• Conference rooms of the future target meeting efficiency

  When overhauling your meeting room technology, don't forget the basics, such as high-speed network connectivity and power accessibility for all end users.Continue Reading

• How can manufacturers begin an Industry 4.0 roadmap?

  Are you driving toward the next industrial revolution? Industry 4.0 will transform the manufacturing landscape, according to experts. Here's how to get ready.Continue Reading

• The evolution of unified communications technologies

  Over the years, unified communications tools have evolved to incorporate different modes of collaboration. Enterprises need to be receptive to this ongoing innovation.Continue Reading

• Five steps to effective usability testing for mobile apps

  To avoid costly mistakes down the road, conduct usability testing and get a grasp on users' reactions to an app before rolling it out. These tips can help perfect the process.Continue Reading

• The new role of identity and authentication in the enterprise

  It's increasingly important to use identity and access management systems in the enterprise. Luckily, an emerging market fills the need -- but you'll need to navigate it first.Continue Reading

• The importance of a digital employee experience strategy

  Carol Rozwell, an analyst on Gartner's digital workplace team, discusses employee experience strategy, the bigger role ahead for IT and the need to redesign workspaces.Continue Reading

• Seven creative strategies for reducing employee stress

  Americans are stressed, and job anxieties are a major cause. Here's what some employers are doing to make sure their employees are happy -- and not looking for their next gig.Continue Reading

• Virtual agents not yet ready for primetime customer service

  Chatbots may never replace humans at call centers. But they can alleviate high call volumes and route queries to humans when they're too thorny for automated responses.Continue Reading

• Tighten mobile security for the enterprise with new strategies

  It's important to update your organization's mobile security strategy. Stay informed with new security methods, such as biometric authentication and edge gateways.Continue Reading

• Tips for automating the performance management process

  Whether you have a talent management suite or are doing it in documents and email, you can build a people-friendly, efficient process if you know where to put your priorities.Continue Reading

• What do GDPR principles mean for CRM data management?

  Avoiding General Data Protection Regulation penalties means getting your CRM compliance program in order before the sweeping regulation goes into effect late this spring.Continue Reading

• How to configure VoIP on a network

  VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network.Continue Reading

• HubSpot CPO shares HR technology strategy wisdom

  For marketing software company HubSpot, HR technology decisions are led by strategy and employee experience, not by shiny object syndrome. Here's a look.Continue Reading

• Selecting SaaS accounting software need not be intimidating

  There's an accounting software package for every size of business and type of industry, but the selection process can be complicated. Here's how to cut to the chase.Continue Reading

• One secret to a data-driven HR culture? Change management

  Typically, the HR department doesn't have analytics experience, and analytics experts don't have HR experience. That's why change management is critical to HR analytics success.Continue Reading

• Artificial intelligence technologies a boon for customer insights

  AI can help companies shrink the gap between customer data and actionable insight by feeding intelligence into CRM, marketing automation and other operational tools. Here's how.Continue Reading

• Video conference hardware simplified, affordable for huddle rooms

  Video conferencing vendors have aimed to simplify deployments with cost-effective kits that include cameras and audio peripherals for small meeting rooms.Continue Reading

• Cloud-based accounting software can be hub of tailored 'ERP'

  Users explain why they chose their cloud core financial system and the thought process that goes into adding applications for key functions, like procurement, HR and case management.Continue Reading

• Should your unified communications strategy include UCaaS?

  Unified communications-as-a-service offerings are getting better, but it's a complex market that requires understanding your company's true needs.Continue Reading

• How to choose the best identity access management software

  Many IAM products flood today's market, with a variety of different features. Prioritize which capabilities are essential to the business before you make a final decision.Continue Reading

• What are some elements of sustainable product design?

  With waste from electronics, plastics and other materials growing at a frightening rate, manufacturers can help address the problem with sustainable product design efforts.Continue Reading

• Compare top CRM systems: SAP, Microsoft, Salesforce, Oracle

  The 'CRM platform wars' aren't as hot as, say, the tech battle between smartphone OS vendors. But Oracle, SAP, Salesforce and Microsoft want your business.Continue Reading

• The nine best ways to boost workplace mindfulness success

  A corporate mindfulness program can help your employees become more productive and can support your wellness efforts. Here's a look at how to get it right.Continue Reading

• Does Windows 10 virtualization-based security defend the OS?

  With Windows 10, Microsoft emphasized virtualization-based security, such as Device Guard and Credential Guard, to keep corporate information off users' devices.Continue Reading

• Start preparing infrastructure now for SAP S/4HANA migration

  SAP has set 2025 as the date it will no longer support its Business Suite ERP system, and some infrastructure service providers believe customers should begin to plan now.Continue Reading

• AI for finance adoption affected by legal, ethical issues

  Some experts say that for the foreseeable future, machine learning algorithms and other AI technologies will require human oversight for finance services and data privacy.Continue Reading

• What kitting process functionalities does SAP EWM offer?

  The kitting process can be triggered either from SAP ECC or SAP EWM in kit-to-stock and kit-to-order business scenarios, and reverse kitting is available in EWM. Here's a look.Continue Reading

• Can warehouse robots help solve supply chain issues?

  The direct-to-consumer model is transforming warehouse management and, in turn, supply chain management. Here's a look at how robotics is helping to solve some of the issues.Continue Reading

• What inventory valuation methods does SAP's MM offer?

  Here's a look at five SAP inventory valuation reporting methods, how they can boost your inventory management efforts and why the financial account team should be involved.Continue Reading

• VMware Workstation Pro

  VMware Workstation Pro is a 64-bit hosted hypervisor intended to implement virtualization on Microsoft Windows and Linux endpoint computers, such as desktop systems.Continue Reading

• The risks and rewards of a multivendor ERP strategy

  As old-school mega ERP implementations increasingly fall out of favor, companies are now picking and choosing software. Here are some of the issues that these choices create.Continue Reading

• Good budgeting strategy ties business plans to budgets in CPM software

  A well-prepared budget is both the product and the driver of strategic planning that gets results. Here's how the components relate, and how software oils the gears.Continue Reading

• Top five benefits of speech analytics tools for contact centers

  Learn the top benefits of speech analytics technology for contact centers, and how speech analytics tools can lead to a better customer experience.Continue Reading

• Expert tips for implementing procure-to-pay software

  P2P software touches many departments, ties in suppliers and has a big impact on financials. You need all the major stakeholders at the planning table.Continue Reading

• The essential guide to ERP for small and medium-sized businesses

  By integrating important business processes and unifying data, an ERP system can help small and medium-sized businesses go up against the big guys. Here's what you need to know.Continue Reading

• Value drivers must be constant focus of digital technology initiatives

  Getting caught up in the enterprise digital technologies hype is dangerous for your company. Here's what to do instead.Continue Reading

• Microsoft Office 365 suite

  Microsoft Office 365 suite is a hosted, online version of Microsoft Office software. IT administrators access it from a web-based portal to set up new user accounts, control access to features and see the status of all Office 365 services and tools.Continue Reading

• Understand the basics of VMware Blast Extreme vs. PCoIP

  For years PCoIP has been the go-to remote display protocol for View shops, but VMware's in-house protocol, Blast Extreme, is ready to take over.Continue Reading

• How to use WMI and the CIM standard with Windows PowerShell

  WMI, Microsoft's implementation of the CIM standard, lets admins use PowerShell commands to view and modify system data and configuration.Continue Reading

• Four features of contact center evolution

  Contact center evolution is explored through four key features, identifying how contact centers have changed through the past, present and future.Continue Reading

• How does Windows AppLocker work?

  Windows AppLocker lets you use rules to whitelist or block applications based on attributes such as publisher or path, but it's not a comprehensive application control tool.Continue Reading

• Salesforce Sales Cloud closes the data sharing gap

  Salespeople live and die by the close. Closing a sale can be an art form, but there's far more to sealing a deal than artistry. Purchase decisions are based increasingly more on customer experience than product and price. And as competition for ...Continue Reading

• Eight keys to supply chain sustainability

  Figuring out how to create a comprehensive and compelling supply chain sustainability initiative can be overwhelming. Here's guidance on getting it right.Continue Reading

• Wave Analytics Cloud not yet at its crest

  Analytics is such a fundamental part of doing business today that even providers not known for the service are jumping into the game. That's what customer relationship management provider Salesforce did when it announced the Wave Analytics Cloud in ...Continue Reading

• An introduction to mobile application design

  Mobile application design isn't always easy. An effective design keeps user experience at the forefront of the design process. Without that, an enterprise mobile app could fail.Continue Reading

• Salesforce Community Cloud (Community Cloud)

  Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers.Continue Reading

• Apple TV (Apple TV 4)

  Apple TV is a set-top box that allows end users to stream multimedia content from the Internet over a television.Continue Reading

• What is the best way to transition from Windows XP to Windows 10?

  If you're still on Windows XP, there's really only one Microsoft-supported way you can move from XP to Windows 10.Continue Reading

• Keep consumers close with mobile location-based services

  When stores first began setting up websites, customers suddenly had more flexibility. They could compare prices and make purchases without ever leaving the house. But the online experience didn't replace the in-store experience. And now tools like ...Continue Reading

• Cloud-based CRM enters new territory for Salesforce partners

  Channel partners are pursuing increasingly sophisticated Salesforce implementation projects, helping customers integrate and optimize complex systems.Continue Reading

• Windows 10 guide for IT administrators

  Windows 10 boasts of bevy of features, including Contiuum, Universal Windows apps, Cortana and improved security. Before you migrate to the latest OS, read up on what it has to offer.Continue Reading

• Is Windows 10 really the last version of Windows?

  Microsoft has said that Windows 10 is the last version of Windows, and that's sort of true. Rather than releasing Windows 11 in years to come, the company will deploy perpetual updates to Windows 10.Continue Reading

• CRM documentation paves way to successful release management

  As companies use a CRM system in the wild, they need to be able to make tweaks, and those changes need to be well-documented.Continue Reading

• Android device management: Everything you need to know in one guide

  The Google Android mobile operating system runs on a wide variety of devices. Learn how IT can manage and secure such a diverse OS in the enterprise.Continue Reading

• CRM platforms alone won't give total customer picture

  Some CRM vendors have started to demonstrate the power of unified CRM platforms, enabling companies to manage customer data, analytics, financials and more from a single application and get a unified view. But many companies still struggle with ...Continue Reading

• CRM skills training essential for system management

  The right CRM training is crucial to the management and development of a CRM system. Make sure your staff has the right CRM skills to survive.Continue Reading

• The double-edged sword of location-based technologies

  Location-based technologies like personalization are yielding valuable consumer data, but companies need to be careful stewards of the information.Continue Reading

• How does SAP ERP forecasting help predict material consumption?

  To help you prepare realistic sales, production and procurement plans, try leveraging SAP ERP forecasting to calculate your materials needs.Continue Reading

• How can manufacturers improve field service operations?

  Equipment providers and distributors are shifting their focus to improving field service. What are some best practices and technologies that can boost customer engagement and increase sales?Continue Reading

• Want to get into mobile marketing? Know your customer

  In this book excerpt, author and industry watcher Chuck Martin shows how customers' mobile behaviors should dictate companies' marketing strategies.Continue Reading

• Apple Device Enrollment Program streamlines deployment, MDM

  The Apple Device Enrollment Program allows IT pros to automate deployment, and they can also preset mandatory MDM configurations out of the box.Continue Reading

• Bringing HR and finance together

  HR and finance information has traditionally been siloed, but organizations are finding that to be competitive, they have to break down the long-standing barriers between the two departments.Continue Reading

• Manufacturing operations management merges ERP and MES

  As integrated manufacturing systems evolve, a new term -- manufacturing operations management -- signifies the merger of ERP and MES.Continue Reading

• The buzz: New 4-D printing gets itself together

  And you thought 3-D printing was avant-garde? Get a load of this one-upper: The 4-D process prints parts that can assemble or repair themselves. That is, in theory.Continue Reading

• What is the SAP HANA XS Engine and how does it work?

  Ethan Jewett explains how the SAP HANA XS Engine is used to run lightweight applications on the SAP in-memory database platform.Continue Reading

• Create SuccessFactors Metadata Framework objects, rules with ease

  Looking at extending SuccessFactors software? Consultant Luke Marson lays out best practices for using the SuccessFactors Metadata Framework to make it happen.Continue Reading

• Top treasury management software features for buyers

  Hyoun Park lists critical features finance managers should look for when evaluating treasury management software.Continue Reading

• Buying ERP: Top 10 midmarket ERP systems

  This buyer's guide provides a rundown of the top 10 midmarket ERP systems out there today.Continue Reading

• What's the difference between SAP ABAP and SAP Basis?

  Confused by the difference between SAP ABAP and SAP Basis? Developer Ethan Jewett explains how to tell them apart.Continue Reading

• How do media servers differ from media gateways?

  Expert Carrie Higbie explains how media servers differ from media gateways and how media servers are useful in video and voice environments.Continue Reading

• FAQ: Understanding and leveraging 3PL providers

  In this FAQ, learn all about third-party logistics (3PL) providers and what they can offer manufacturers.Continue Reading

• How does a volts direct current signal relate to telecom?

  Expert Matt Brunk explains how a volts direct current signal is used in telecommunications.Continue Reading

• Updates of cloud-based applications not as automatic as they may seem

  According to experts, some of the onus still falls on users to update cloud-based applications, despite vendor promises of automatic upgrades.Continue Reading

• Three important VDI application deployment considerations

  Consider app compatibility and the frequency of updates when you choose VDI application deployment methods. Oh, and don't forget cost.Continue Reading

• Quick fixes for the most common post go-live SAP error messages

  There are a number of SAP error messages that can occur post ERP go-live, writes Jawad Akhtar. Here's how to knock them out.Continue Reading

• Use SAP Backflush functionality to automate production processes

  Companies save themselves headaches by automating production processes using SAP Backflush and Automatic Goods Receipt functions, writes Jawad Akhtar.Continue Reading

• A sampler of VDI-friendly Windows PowerShell scripts

  You can automate desktop provisioning, monitoring and more in a VDI environment, so check out these handy Windows PowerShell scripts for VDI admins.Continue Reading

• What is a UC client?

  What do vendors mean when they refer to a UC client? Learn what a UC client is and how it is used.Continue Reading