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Bring yourself up to speed with our introductory content.
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Bring yourself up to speed with our introductory content.
5 tips for inclusive hybrid meetings
For successful hybrid meeting collaboration, businesses need to empower remote and on-site employees with a full suite of features and high-quality gear. Continue Reading
digital HR
Digital HR is the digital transformation of HR services and processes through the use of social, mobile, analytics and cloud (SMAC) technologies. Continue Reading
Patch management vs. vulnerability management: Key differences
Although patch and vulnerability management are intertwined, they differ in critical ways. It's important to have distinct tools and processes to execute both effectively. Continue Reading
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Bluetooth
Bluetooth is a telecommunications industry specification that describes how mobile devices, computers and other endpoints can easily communicate with each other using a short-range wireless connection. Continue Reading
Learn about skills-based job descriptions, candidate testing
As skills-based hiring continues to increase in popularity, HR staff should learn best practices for writing the appropriate job descriptions. Learn more. Continue Reading
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Definitions to Get Started
- What is UCaaS? Unified communications as a service guide
- IP telephony (Internet Protocol telephony)
- What is HR technology (human resources tech)?
- What is compensation management?
- What is talent management? Definition, basics and strategy
- What is core HR (core human resources)?
- What is HRIS (human resources information system)?
- What is manager self-service?
Global Positioning System (GPS)
The Global Positioning System (GPS) is a 'constellation' of 31 well-spaced satellites that orbit the Earth and make it possible for people with ground receivers to pinpoint their geographic location.Continue Reading
9 SharePoint best practices
The breadth of SharePoint's features can make it a challenging tool to implement and maintain. These best practices can keep content managers on track.Continue Reading
Slack software
Slack software is a cloud-based messaging application that enables the personnel in an organization to connect and collaborate.Continue Reading
personal digital assistant (PDA)
A personal digital assistant (PDA) is a small, mobile, handheld device that provides computing and information storage and retrieval capabilities for personal or business use, often for keeping schedules, calendars and address book information handy.Continue Reading
What is the Rabbit R1, and what can it offer the enterprise?
Is an AI-powered device the next step in AI development, or a marketing gimmick? IT must explore whether the Rabbit R1 and its operating system offer real business benefits.Continue Reading
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How to deploy macOS compliance controls via Intune
Intune administrators can use many of the same mechanisms to manage compliance policies for Windows and macOS desktops alike. Learn how to create those policies for Macs.Continue Reading
How to deploy Intune compliance policies for iOS and iPadOS
Compliance policies are a significant part of IT's device management, so admins should learn about Intune's compliance management features for all types of devices.Continue Reading
chatbot
A chatbot is a software or computer program that simulates human conversation or "chatter" through text or voice interactions.Continue Reading
Understanding Microsoft 365 GCC High and other licenses
Government organizations should turn to the variety of dedicated services that Microsoft offers to deliver familiar productivity services to users with highly secured data.Continue Reading
employee onboarding and offboarding
Employee onboarding involves all the steps needed to get a new employee successfully deployed and productive, while offboarding involves separating an employee from a firm.Continue Reading
recruitment
Recruitment is the process of finding, screening, hiring and onboarding qualified job candidates.Continue Reading
How to create a simple supply chain map
A simple supply chain map can give insight into various areas, such as critical business challenges. Learn why manufacturing companies should use this essential tool.Continue Reading
4G (fourth-generation wireless)
4G is the short name for fourth-generation wireless, the stage of broadband mobile communications that supersedes 3G (third-generation wireless) and is the predecessor of 5G (fifth-generation wireless).Continue Reading
GPRS (General Packet Radio Service)
GPRS (General Packet Radio Service) is a best-effort packet-switching protocol and standard for wireless and cellular network communication services.Continue Reading
An overview of Microsoft Dynamics 365
Dynamics 365 unites various CRM and ERP tools into one platform. CRM apps include Dynamics 365 Sales and Customer Service, and ERP tools include Finance and Commerce.Continue Reading
Creating a patch management policy: Step-by-step guide
A comprehensive patch management policy is insurance against security vulnerabilities and bugs in networked hardware and software that can disrupt your critical business processes.Continue Reading
What is VoIP (voice over Internet Protocol)?
VoIP (voice over Internet Protocol) is the transmission of voice and multimedia content over an internet connection.Continue Reading
Simplify mobile app development for the enterprise
Without the right resources, mobile app development can be challenging. Find out how to start the process and the best tools to streamline the app dev journey.Continue Reading
Workday
Workday is a cloud-based software vendor that specializes in human capital management (HCM) and financial management applications.Continue Reading
How to deploy and configure xrdp on Linux
When organizations run Linux, they may need to link those systems to Windows via Remote Desktop Protocol. Learn how to set this up and what configuration options there are.Continue Reading
knowledge management (KM)
Knowledge management is the process an enterprise uses to gather, organize, share and analyze its knowledge in a way that's easily accessible to employees.Continue Reading
recruitment management system (RMS)
A recruitment management system (RMS) is a set of tools designed to manage the employee recruiting and hiring process. It might be the most important core human resources (HR) system.Continue Reading
Microsoft Teams
Microsoft Teams is cloud-based team collaboration software that offers core capabilities, including business messaging, calling, video meetings and file sharing.Continue Reading
How do companies protect customer data?
Companies can protect customer data through various technical tools and strategies, like authentication and encryption. But some types of data need more protection than others.Continue Reading
Guide to Linux patch management
While patching desktops has some universal aspects across systems, there are specific Linux best practices that Linux administrators need to know. Here are eight important ones.Continue Reading
patch catalog
A patch catalog is a repository of data associated with software patches.Continue Reading
What is a SharePoint document conversation?
SharePoint's document conversation features have evolved from in-document chats to Viva Engage posts. Learn what a document conversation is and how it can engage employees.Continue Reading
How to plan a successful SIP implementation
A unified communications infrastructure based on SIP offers a lot of options, but it also ushers in some new complexities. Pay attention to UIs, and don't forget about security.Continue Reading
employee retention
Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a positive work atmosphere to promote engagement.Continue Reading
Teams Rooms vs. Zoom Rooms: What's the difference?
Both Teams Rooms and Zoom Rooms offer compelling video conferencing services, but there are important distinctions between the two.Continue Reading
12 HR AI use cases that leaders should know
AI can help HR staff carry out various aspects of operations, though HR leaders should be aware of the drawbacks of the technology as well. Learn more about some use cases.Continue Reading
digital thread
A digital thread is a data-driven communication framework that connects traditionally siloed elements in manufacturing processes and provides an integrated view of an asset throughout the manufacturing lifecycle.Continue Reading
social media recruitment (social media recruiting)
Social media recruitment, or social media recruiting, is the process of using social media platforms to identify, engage and vet people the organization may want to hire.Continue Reading
warehouse management system (WMS)
A warehouse management system (WMS) consists of software and processes that allow organizations to control and administer warehouse operations from the time goods or materials enter a warehouse until they move out.Continue Reading
talent acquisition
Talent acquisition is the strategic process an organization uses to identify, recruit and hire the people it needs to achieve its business goals and optimize its processes.Continue Reading
transportation management system (TMS)
A transportation management system (TMS) is specialized software for planning, executing and optimizing the shipment of goods.Continue Reading
supplier relationship management (SRM)
Supplier relationship management (SRM) is a systematic approach to evaluating and partnering with vendors that supply goods, materials and services to an organization, determining each supplier's contribution to success, and developing strategies to...Continue Reading
What is Microsoft Power BI? Uses, features and guide
Microsoft Power BI is a business intelligence (BI) platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data.Continue Reading
human capital management (HCM)
Human capital management (HCM) is a comprehensive set of practices and tools used for recruiting, managing and developing employees as a valuable business 'asset' rather than just as a business 'cost.'Continue Reading
5 benefits of using process mining
Process mining lets users do a deeper analysis of their company's operations. Learn five ways process mining can benefit organizations.Continue Reading
How to create a local admin account with Microsoft Intune
Local admin accounts can cause problems for Windows administrators due to their lack of oversight and privileged account status. Learn how IT can manage these accounts with Intune.Continue Reading
web content management system (WCMS)
A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web ...Continue Reading
supply chain analytics
Supply chain analytics refers to the processes organizations use to gain insight and extract value from the large amounts of data associated with the procurement, processing and distribution of goods.Continue Reading
ERP (enterprise resource planning)
ERP, or enterprise resource planning, is software designed to manage and integrate the functions of core business processes like finance, HR, supply chain and inventory management in a single system.Continue Reading
What fees come with accepting Apple Pay for businesses?
Apple Pay simplifies checkout for customers, but setup isn't always as straightforward. IT admins can review the costs to decide if Apple Pay makes sense for their organization.Continue Reading
desktop virtualization
Desktop virtualization is the concept of isolating a logical operating system (OS) instance from the client used to access it.Continue Reading
profit and loss statement (P&L)
A profit and loss statement (P&L), also called an income statement or statement of operations, is a financial report that shows a company's revenues, expenses and net profit or loss over a given period of time.Continue Reading
ABC classification
ABC classification is a ranking system for identifying and grouping items in terms of how useful they are for achieving business goals.Continue Reading
How to create a diversity and inclusion marketing strategy
Diversity marketing helps organizations attract new customers, but to implement a strategy, marketers need an internal D&I initiative and to learn about their audience.Continue Reading
supply chain management (SCM)
Supply chain management (SCM) is the optimization of a product's creation and flow from raw material sourcing to production, logistics and delivery to the final customer.Continue Reading
6 of the most common HR change management models
Following a change management model can help HR leaders ensure smoother transition at their organization. Learn some of the most common models and how HR applies them.Continue Reading
What is the role of generative AI in enterprise search?
Enterprise search employs AI to enrich content, identify objects and organize information. Yet, the rise of generative AI is likely to transform these processes even further.Continue Reading
Learn how to create a succession plan for employees
Succession planning can help ensure business continuity and avoid employee turnover. Learn how to create a succession plan, including some best practices to follow.Continue Reading
Learn why ERP data quality is important
Poor data quality can negatively affect various aspects of a company's operations. Learn what causes poor data and some steps to take to ensure ERP data quality.Continue Reading
cloud ERP
Cloud ERP is a type of enterprise resource planning software that runs on a provider's cloud computing platform, rather than on premises on an enterprise's own computers.Continue Reading
What does a knowledge manager do?
Knowledge managers use technical skills to maintain knowledge base software and interpersonal skills to encourage employees to share best practices with each other.Continue Reading
How to run Windows 365 on a Chromebook
Windows 365 running on a Chromebook is a viable option for IT teams seeking a lower-cost and easy-to-maintain endpoint option for their end users.Continue Reading
How to deploy and force updates with gpupdate
Group Policy can be a helpful tool during the troubleshooting process. Further, refreshing a system's Group Policy settings with gpupdate can solve plenty of issues.Continue Reading
supply chain finance
Supply chain finance is a set of technology-enabled business and financial processes that provides flexible payment options for a buyer and one of their suppliers at lower financing costs.Continue Reading
work in progress (WIP)
Work in progress (WIP) refers to the number of tasks or projects that are currently in the process of being completed.Continue Reading
OKRs (Objectives and Key Results)
OKRs (Objectives and Key Results) encourage companies to set, communicate and monitor organizational goals and results in an effective, transparent manner.Continue Reading
How to get started with marketing automation for SMBs
Marketing automation can help SMBs, which may lack marketing budgets and resources. With certain processes automated, an SMB's marketing team can spend more time creating.Continue Reading
reverse logistics
Reverse logistics is the set of activities that is conducted after the sale of a product to recapture value and end the product's lifecycle.Continue Reading
What to do when Group Policy shows an access denied message
IT administrators might encounter an error message that states 'access denied' when working with Group Policy. There are a few different steps to fix a problem like this.Continue Reading
engineering bill of materials (EBOM)
An engineering bill of materials (EBOM) is a product recipe structured from the design standpoint, rather than the manufacturing standpoint.Continue Reading
Compare the top 10 marketing automation software
With the right marketing automation software, marketers can streamline their workflows and focus more on creative tasks. This list compares the top vendors in this space.Continue Reading
content analytics
Content analytics, also known as content intelligence, is the process of measuring and analyzing how users interact and engage with digital content.Continue Reading
How to deploy Office productivity apps on Chromebooks
Web app versions of the Microsoft Office productivity suite lack some features, so IT teams should learn how to deliver the full versions of the apps to systems such as ChromeOS.Continue Reading
5 important inventory management software features: A list
Some of the most important inventory management software features are inventory tracking and reports and analytics capabilities. Here's the full list.Continue Reading
cognitive diversity
Cognitive diversity is the inclusion of people who have different styles of problem-solving and can offer unique perspectives because they think differently, have divergent perspectives and come from varied backgrounds.Continue Reading
white hat link building
White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage.Continue Reading
reference checking software
Reference checking software is programming that automates the process of contacting and questioning the references of job applicants.Continue Reading
The latest video conferencing standards and protocols
A new crop of video conferencing standards could help boost performance, but not every standard will be adopted by every vendor.Continue Reading
7 records management systems to consider
Top records management systems like Box, DocuPhase, Laserfiche and SharePoint can help organizations store important documents and automate retention schedules.Continue Reading
Why is marketing automation important?
Marketing automation can eliminate repetitive tasks and create a more personalized customer experience. Learn more about the future role of AI in marketing automation.Continue Reading
8 types of marketing automation, with examples
Just as there are different types of marketing, automation types differ, too. Explore real-world examples of each type and learn how businesses can benefit from them.Continue Reading
product data management (PDM)
Product data management (PDM) is the process of capturing and managing the electronic information related to a product so it can be reused in business processes such as design, production, distribution and marketing.Continue Reading
An overview of Microsoft SharePoint
Microsoft offers on-premises and cloud versions of SharePoint to help organizations manage content. Core capabilities include collaboration, automation and data protection.Continue Reading
How do personal hotspots work for remote work?
A personal hotspot can be a valuable element of a remote work strategy, but IT teams must understand how they work and what management challenges they present.Continue Reading
xAPI (experience API)
Experience API, also known as 'xAPI' or 'Tin Can API', is a software specification that allows learning technology products, such as systems, websites and applications, to collect and exchange data about a learner’s experiences when they interact ...Continue Reading
How to recycle mobile phones in the enterprise
Mobile device disposal requires careful planning. IT teams must learn how to recycle mobile phones to keep e-waste out of landfills and enterprise data out of the wrong hands.Continue Reading
SharePoint administrator
A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform.Continue Reading
10 of the top succession management software products
Succession planning can be a time-consuming process and succession management software can help make it easier for HR leaders. Learn about some of the top products.Continue Reading
Best practices to create accessible documents
Anyone who creates content can make documents accessible for people who use assistive technologies. These best practices lay out how to ensure content is accessible.Continue Reading
sales and operations planning (S&OP)
Sales and operations planning (S&OP) is a process for better matching a manufacturer's supply with demand by having the sales department collaborate with operations to create a single production plan.Continue Reading
Apple 3D Touch
Apple 3D Touch was a hardware-based feature Apple introduced in iPhone 6s and 6s Plus devices running iOS 9 that perceives the amount of force a user puts on the touchscreen to activate different functions.Continue Reading
vendor management system (VMS)
A vendor management system (VMS) is an enterprise software platform that helps companies control the process of procuring and managing a flexible workforce.Continue Reading
3 top trends reshaping unified communications jobs
UC professionals looking to switch jobs need to be nimble, versatile and willing to show they can make their future employers more efficient and more productive.Continue Reading
VoIP codecs explained: How to optimize VoIP quality
The key to a high-quality VoIP call is the right codec. Explore common codecs, their features and potential drawbacks to choose the right one for VoIP optimization.Continue Reading
6 pros and cons of an applicant tracking system
Applicant tracking systems can streamline the hiring process but can also result in an impersonal experience for candidates. Learn more about the pros and cons of ATSes.Continue Reading
two-tier ERP
Two-tier ERP is a technology strategy taken by large, multinational enterprises that uses tier 1 ERP for financials and other core common processes at the corporate level and tier 2 ERP for divisions, subsidiaries and smaller locations of the ...Continue Reading
10 marketing automation best practices
Learn how marketing automation best practices, like using behavior-based triggers and A/B testing, can help marketers reach and engage more audiences.Continue Reading
6 benefits of applicant tracking system integration
Learn how applicant tracking system integration can benefit company operations and learn some of the most common integrations, including integrating an ATS with social media.Continue Reading
5 examples of records management
Examples of records management vary by types of records, such as front- and back-office records, and processes, such as retention schedule management and records disposal.Continue Reading
Windows Imaging Format (WIM)
Windows Imaging Format (WIM) is used for the creation and distribution of disk image files.Continue Reading