Get started
Bring yourself up to speed with our introductory content.
Get started
Bring yourself up to speed with our introductory content.
Apple 3D Touch
Apple 3D Touch was a hardware-based feature Apple introduced in iPhone 6s and 6s Plus devices running iOS 9 that perceives the amount of force a user puts on the touchscreen to activate different functions. Continue Reading
vendor management system (VMS)
A vendor management system (VMS) is an enterprise software platform that helps companies control the process of procuring and managing a flexible workforce. Continue Reading
3 top trends reshaping unified communications jobs
UC professionals looking to switch jobs need to be nimble, versatile and willing to show they can make their future employers more efficient and more productive. Continue Reading
-
VoIP codecs explained: How to optimize VoIP quality
The key to a high-quality VoIP call is the right codec. Explore common codecs, their features and potential drawbacks to choose the right one for VoIP optimization. Continue Reading
6 pros and cons of an applicant tracking system
Applicant tracking systems can streamline the hiring process but can also result in an impersonal experience for candidates. Learn more about the pros and cons of ATSes. Continue Reading
-
Definitions to Get Started
- What is UCaaS? Unified communications as a service guide
- IP telephony (Internet Protocol telephony)
- What is HR technology (human resources tech)?
- What is compensation management?
- What is talent management? Definition, basics and strategy
- What is core HR (core human resources)?
- What is HRIS (human resources information system)?
- What is manager self-service?
two-tier ERP
Two-tier ERP is a technology strategy taken by large, multinational enterprises that uses tier 1 ERP for financials and other core common processes at the corporate level and tier 2 ERP for divisions, subsidiaries and smaller locations of the ...Continue Reading
10 marketing automation best practices
Learn how marketing automation best practices, like using behavior-based triggers and A/B testing, can help marketers reach and engage more audiences.Continue Reading
6 benefits of applicant tracking system integration
Learn how applicant tracking system integration can benefit company operations and learn some of the most common integrations, including integrating an ATS with social media.Continue Reading
5 examples of records management
Examples of records management vary by types of records, such as front- and back-office records, and processes, such as retention schedule management and records disposal.Continue Reading
Windows Imaging Format (WIM)
Windows Imaging Format (WIM) is used for the creation and distribution of disk image files.Continue Reading
-
traceability
Traceability, in supply chain traceability, is the ability to identify, track and trace elements of a product or substance as it moves along the supply chain from raw goods to finished products.Continue Reading
vendor-managed inventory (VMI)
Vendor-managed inventory (VMI) is an inventory management technique in which the supplier of goods, usually the manufacturer, is responsible for optimizing the inventory a distributor holds.Continue Reading
iOS software development kit (iOS SDK)
The iOS software development kit (iOS SDK) is a collection of tools for the creation of apps for Apple's mobile operating system (OS).Continue Reading
unlocked cell phone
An unlocked cell phone is a cellular telephone that can be used with more than one service provider, allowing a user the flexibility to switch between different networks.Continue Reading
How AI is shaping the future of ERP
Generative AI and other machine learning tools are being added to ERP at a rapid pace, bringing new levels of automation and efficiency to business processes across the enterprise.Continue Reading
The benefits of diversity in sales teams
A diverse sales team can improve customer connections and boost employee engagement. However, sales managers must create an inclusive work culture if they want to retain talent.Continue Reading
Why are accessible documents important?
Accessible documents can reach broader audiences, improve users' experiences and ensure compliance with local regulations. This simple strategy can greatly benefit businesses.Continue Reading
4 benefits of using mobile ERP
Mobile ERP can help improve data quality and customer service. Learn more about some of the benefits a company can potentially gain from using mobile ERP.Continue Reading
vanity URL (vanity uniform resource locator)
A vanity URL (vanity uniform resource locator) is a simplified version of a URL that users enter into their browsers in place of the original URL.Continue Reading
hybrid ERP
Hybrid ERP is a combination of on-premises enterprise resource planning systems for managing essential business processes, such as financials and manufacturing, and cloud software for more specific functions.Continue Reading
Microsoft Dynamics 365 best practices for implementation
Microsoft Dynamics 365 offers business apps to help organizations boost efficiency. Best practices for implementation include creating the right team and designing a simple UX.Continue Reading
What role do ERP systems play in supply chain management?
ERP is involved in every major step in manufacturing products and delivering the right ones to consumers. Here's an overview of its key SCM modules and features.Continue Reading
go-live (go live)
Go-live is the time at which something becomes available for use.Continue Reading
How to create accessible PDF documents
If businesses create accessible PDF documents, they can reach more customers and expand their business opportunities. Learn how to create and ensure all documents are accessible.Continue Reading
WMS vs. WCS vs. WES: Learn the differences
Companies often implement a WMS, then potentially add a WCS or a WES later. Learn more about WMS, WCS and WES as well as the differences between the three systems.Continue Reading
Apple Automated Device Enrollment
The Apple Automated Device Enrollment program, formerly known as the Device Enrollment Program (DEP), is a device enrollment service that's included with Apple Business Manager (ABM) and Apple School Manager (ASM).Continue Reading
tablet (tablet PC)
A tablet is a wireless, portable personal computer with a touchscreen interface.Continue Reading
Records vs. document management: What's the difference?
Records and document management both help organizations share and use files, but these strategies have different goals, information, processes and systems.Continue Reading
Top 5 benefits of marketing automation
If an organization wants to help its marketers, it must invest in marketing automation. This software offers benefits such as better lead conversion and data collection.Continue Reading
inventory turns (inventory turnover)
Inventory turns, also referred to as inventory turnover and inventory turnover ratio, are a popular measurement used in inventory management to assess operational and supply chain efficiency.Continue Reading
ERP finance module
The ERP finance module is the software component that handles the main accounting and financial management functions of an enterprise resource planning system.Continue Reading
poka-yoke
A poka-yoke is a mechanism that is put in place to prevent human error.Continue Reading
6 best practices for a records management strategy
A records management strategy can boost efficiency and reduce compliance risk. To create this strategy, organizations must first identify business and legal requirements.Continue Reading
BAI2 file format
BAI2 file format is a specialized and standardized set of codes used for cash management and bank reconciliations, and introduced by the Bank Administration Institute (BAI).Continue Reading
distributed antenna system (DAS)
In a distributed antenna system (DAS), a single signal source is connected to a group of antennas instead of to a single antenna.Continue Reading
WMS vs. OMS: Learn the differences between the two systems
While WMS streamlines warehouse processes, OMS can help improve order management and customer data tracking. Discover more about the differences between WMS and OMS.Continue Reading
12 applicant tracking system features to look for
HR leaders should look for certain applicant tracking system features when evaluating potential ATSes. Learn which features are most important.Continue Reading
app wrapping (application wrapping)
App wrapping (application wrapping) is applying a management layer to an existing mobile app. It is typically done by an organization using third-party tools. App wrapping is done to increase an app's security, manageability and analytics.Continue Reading
Task Manager
Task Manager, which was previously known as Microsoft Windows Task Manager, is a component of the Windows operating system (OS) that helps administrators and end users monitor, manage and troubleshoot tasks.Continue Reading
Checklist to create accessible Word documents
To better support employees and reach more customers, content teams should use this checklist to create accessible Word documents and learn key tips about alt text and font styles.Continue Reading
employee resource group (ERG)
An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or identity.Continue Reading
7 tips for implementing a transportation management system
Implementing a transportation management system can be a challenging process, so supply chain leaders should follow some best practices to ensure success. Learn more.Continue Reading
Wi-Fi (802.11x standard)
Wi-Fi is a term for certain types of wireless local area networks (WLAN) that use specifications in the IEEE 802.11 family of standards.Continue Reading
Why is sales enablement important?
With a sales enablement strategy, sales leaders can make their teams more efficient, well-trained and ensure all reps are consistent when they interact with customers.Continue Reading
digital supply chain
A digital supply chain is a supply chain whose foundation is built on web-enabled capabilities.Continue Reading
Are employee benefits required by law? Learn which to offer
HR leaders must be aware of which employee benefits are required by law so their organizations can remain compliant. Learn more about which benefits are optional.Continue Reading
app
'App' is an abbreviated form of the word 'application.' An application is a software program that's designed to perform a specific function directly for the user or, in some cases, for another software program.Continue Reading
virtualization-based security (VBS)
Virtualization-based security (VBS) is a technology that abstracts computer processes from the underlying operating system (OS) and, in some cases, hardware.Continue Reading
Windows key (winkey)
The Windows key (winkey) is a button on a Windows computer keyboard.Continue Reading
manufacturing execution system (MES)
A manufacturing execution system (MES) is an information system that connects, monitors and controls complex manufacturing systems and data flows on the factory floor.Continue Reading
employee training and development
Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of employees.Continue Reading
6 key roles in a knowledge management team
Many organizations form dedicated teams to implement and maintain their knowledge management programs. Key roles include KM specialist, IT professional and knowledge champion.Continue Reading
Why is a customer experience framework essential?
A customer experience framework can help CX teams streamline their workflows, showcase the value of a customer-first culture and improve customer engagement and satisfaction.Continue Reading
hybrid manufacturing
Hybrid manufacturing is a term that describes combining additive manufacturing and subtractive manufacturing in a single machine system.Continue Reading
advanced shipping notice (ASN)
An advanced shipping notice (ASN) is a document that provides detailed information about a pending delivery.Continue Reading
GR/IR clearing account (goods receipt/invoice receipt clearing account)
A GR/IR clearing account (goods receipt/invoice receipt clearing account) is a bookkeeping device that can be used when goods arrive before the invoice is generated or when an invoice arrives before the goods are delivered.Continue Reading
8 ways to measure sales enablement metrics
Measuring sales enablement metrics can increase efficiency for sales teams and drive revenue growth. Learn which metrics to track and real-world uses for each.Continue Reading
7 benefits of payroll automation
Automating payroll can help companies in various ways, including reducing costs and employee errors. Learn more about the benefits of payroll automation.Continue Reading
How to build a content governance model
With a proper content governance model, organizations can improve their content marketing efforts, benefit their SEO rankings and reach larger audiences.Continue Reading
5 real-world examples of customer obsession
Customer obsession requires organizations to place clients' needs at the center of all operations. Real-world examples include Equinox, Tabrick and GreenPal.Continue Reading
Outsourcing benefits administration: Learn what to consider
Outsourcing benefits administration can help companies in various ways, but HR leaders should learn what the arrangement will involve before moving forward.Continue Reading
10 microlearning strategies to boost continual learning
Microlearning can be beneficial for employees because it breaks down topics into manageable chunks. Learn 10 strategies to maximize microlearning's success.Continue Reading
6 advantages and disadvantages of value chain analysis
Company leaders seeking to optimize efficiency and reduce costs should learn the advantages and disadvantages of value chain analysis to determine if it's the right choice.Continue Reading
employee sentiment analysis
Employee sentiment analysis is the use of natural language processing and other AI techniques to automatically analyze employee feedback and other unstructured data to quantify and describe how employees feel about their organization.Continue Reading
How generative AI can improve knowledge management
With generative AI, knowledge management teams can automate knowledge capture and maintenance processes. Explore how AI can improve knowledge management.Continue Reading
PLM vs. ALM: Compare the differences
Company leaders must be aware of the critical distinctions between PLM and ALM. Learn each system's features and how they can potentially work together.Continue Reading
Microsoft Windows Credential Guard
Microsoft Credential Guard is a security feature in Microsoft Windows operating system (OS) that isolates user credentials, such as login information, from the rest of the operating system.Continue Reading
Salesforce
Salesforce, Inc. is a cloud computing and social enterprise software-as-a-service (SaaS) provider based in San Francisco.Continue Reading
How product-led growth can help scale your business
With a product-led growth strategy, you can take the pressure off your sales and marketing teams and center what really matters: the product and the customer.Continue Reading
workforce management (WFM)
Workforce management (WFM) is an integrated set of processes that a company uses to optimize the productivity of its employees.Continue Reading
How to develop successful e-learning content in 10 steps
A well-rounded, engaging, self-paced, skills-oriented e-learning program requires a combination of time-tested teaching practices and advanced online tools and technologies.Continue Reading
3 ways AI can improve your offboarding process
AI can potentially improve the offboarding process for HR staff by capturing exit interview data and quickly delivering documents, among other uses. Learn more.Continue Reading
learning experience platform (LXP)
A learning experience platform (LXP) is an artificial intelligence (AI) driven peer learning platform delivered using software as a service.Continue Reading
Microsoft Windows Deployment Image Servicing and Management (DISM)
Microsoft Windows Deployment Image Servicing and Management (DISM) is a command-line tool that allows IT administrators to service Windows desktop images and virtual hard disks prior to deployment to users.Continue Reading
kiosk mode (Windows assigned access)
Kiosk mode is a feature in Windows operating system (OS) that allows a device to run only specified applications and settings.Continue Reading
human resource management (HRM)
Human resource management (HRM) is the practice of recruiting, hiring, deploying and managing an organization's employees.Continue Reading
Harnessing UC tools to address proximity bias in the workplace
Hybrid work offers employees flexibility, but they run the risk of losing out to those who are in the office full time. Unified communications tools can help close the gap.Continue Reading
talent network
A talent network is a group of interconnected people with similar professional skills.Continue Reading
PLM and PDM software: Learn the differences
PLM and PDM software may seem similar, but they fulfill different needs for manufacturers. Learn the differences and which is more useful for your company.Continue Reading
strategic sourcing
Strategic sourcing is an approach to supply chain management that formalizes the way information is gathered and used.Continue Reading
Oracle, Salesforce, SAP go big into generative AI products
TechTarget editors analyze recent major introductions of generative AI products from Oracle, Salesforce and SAP.Continue Reading
Citrix StoreFront
Citrix StoreFront is an enterprise application store that provides an interface for users to access Citrix Virtual Apps -- formerly XenApp apps -- and Citrix Virtual Desktops -- formerly XenDesktop -- remotely.Continue Reading
How to build an effective upskilling program for employees
Learn how upskilling can benefit an organization by helping to fill open positions and the steps needed to create a program that involves management and employee feedback.Continue Reading
workflow automation
Workflow automation is an approach to making the flow of tasks, documents and information across work-related activities perform independently in accordance with defined business rules.Continue Reading
Value chain vs. supply chain: What are the differences?
Although value chains and supply chains can be interchangeable, they are separate approaches to producing goods. Learn more about value chain vs. supply chain.Continue Reading
Android Open Source Project (AOSP)
The Android Open Source Project (AOSP) is the repository of source code and the foundation which maintains it that is responsible for the core of the Android operating system.Continue Reading
discrete manufacturing
Discrete manufacturing is an industry term for the manufacturing of finished products that are distinct items capable of being easily counted, touched or seen.Continue Reading
sideloading
Sideloading is the installation of an application on a mobile device without using the device's official application distribution method.Continue Reading
real-time communications (RTC)
Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency or transmission delays.Continue Reading
Microsoft Dynamics 365
Dynamics 365 is a cloud-based portfolio of business applications from Microsoft that are designed to help organizations improve operational efficiency and reduce business complexity while controlling costs.Continue Reading
What are the advantages and disadvantages of MOOCs?
The need to continuously retrain employees has contributed to the growing popularity of massive open online courses. Explore the pros and cons of this learning approach.Continue Reading
How to reduce customer service costs
As organizations adjust to today's economy, CX managers should implement new technologies and strategies to reduce customer service costs without sacrificing quality.Continue Reading
FaceTime
FaceTime is a proprietary video and audio calling service developed by Apple Inc., primarily used on iOS, iPadOS and macOS devices.Continue Reading
skill-based learning
Skill-based learning develops students through hands-on practice and real-world application.Continue Reading
pick to light
Pick to light is order fulfillment technology that employs alphanumeric displays and buttons at storage locations to guide the manual picking and recording of items for shipment.Continue Reading
supply chain transformation
Supply chain transformation is the addition and integration of technology to improve supply chain performance, optimize costs and mitigate risks.Continue Reading
people analytics (HR analytics)
People analytics, also known as human resources (HR) analytics and talent analytics, is the use of data analysis on candidate and employee issues to understand their effect on business goals and evaluate the effectiveness of HR initiatives.Continue Reading
distribution requirements planning (DRP)
Distribution requirements planning (DRP) is a systematic process to make the delivery of goods more efficient by determining which goods, in what quantities and at what location, are required to meet anticipated demand.Continue Reading
omnichannel
Omnichannel -- also spelled omni-channel -- is an approach to sales, marketing and customer support that seeks to provide customers with a seamless and unified brand experience, regardless of which channel they use.Continue Reading
reskilling
Reskilling is the process of teaching an employee new skills to improve proficiency in their current job or move into an advanced position.Continue Reading