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• The essential guide to ERP for small and medium-sized businesses

  By integrating important business processes and unifying data, an ERP system can help small and medium-sized businesses go up against the big guys. Here's what you need to know. Continue Reading

• Value drivers must be constant focus of digital technology initiatives

  Getting caught up in the enterprise digital technologies hype is dangerous for your company. Here's what to do instead. Continue Reading

• Microsoft Office 365 suite

  Microsoft Office 365 suite is a hosted, online version of Microsoft Office software. IT administrators access it from a web-based portal to set up new user accounts, control access to features and see the status of all Office 365 services and tools. Continue Reading

• Understand the basics of VMware Blast Extreme vs. PCoIP

  For years PCoIP has been the go-to remote display protocol for View shops, but VMware's in-house protocol, Blast Extreme, is ready to take over. Continue Reading

• Salesforce telehealth system lets channel add real-time video, audio

  Salesforce's telehealth tool, built on top of its Health Cloud platform, offers partners the ability to add real-time video and audio to their healthcare vertical offerings. Continue Reading

• Definitions to Get Started

  • What is UCaaS? Unified communications as a service guide
  • IP telephony (Internet Protocol telephony)
  • What is HR technology (human resources tech)?
  • What is compensation management?

  • What is talent management? Definition, basics and strategy
  • What is core HR (core human resources)?
  • What is HRIS (human resources information system)?
  • What is manager self-service?

  View All Definitions

• How to use WMI and the CIM standard with Windows PowerShell

  WMI, Microsoft's implementation of the CIM standard, lets admins use PowerShell commands to view and modify system data and configuration.Continue Reading

• Four valuable Citrix HDX protocol features

  Citrix HDX protocol allows VDI shops to deliver HD quality virtual desktops and apps to users. It combines data deduplication, mobile SDKs, USB redirection and more.Continue Reading

• Four features of contact center evolution

  Contact center evolution is explored through four key features, identifying how contact centers have changed through the past, present and future.Continue Reading

• How does Windows AppLocker work?

  Windows AppLocker lets you use rules to whitelist or block applications based on attributes such as publisher or path, but it's not a comprehensive application control tool.Continue Reading

• Salesforce Sales Cloud closes the data sharing gap

  Salespeople live and die by the close. Closing a sale can be an art form, but there's far more to sealing a deal than artistry. Purchase decisions are based increasingly more on customer experience than product and price. And as competition for ...Continue Reading

• Five burning questions about remote desktop USB redirection

  When it comes to USB device redirection, IT administrators must pay close attention to network bandwidth, latency and reliability issues.Continue Reading

• Eight keys to supply chain sustainability

  Figuring out how to create a comprehensive and compelling supply chain sustainability initiative can be overwhelming. Here's guidance on getting it right.Continue Reading

• How to set up a Chromebook remote desktop

  It's easier than you think to set up a Google Chromebook remote desktop, thanks to low-cost devices that make for great VDI thin clients.Continue Reading

• Wave Analytics Cloud not yet at its crest

  Analytics is such a fundamental part of doing business today that even providers not known for the service are jumping into the game. That's what customer relationship management provider Salesforce did when it announced the Wave Analytics Cloud in ...Continue Reading

• How Citrix USB redirection supports stylus peripherals

  A new feature in XenDesktop and XenApp makes it easier for stylus users, artists and engineers to link USB peripheral devices to their virtual desktops and applications, even when they're far away from the office.Continue Reading

• An introduction to mobile application design

  Mobile application design isn't always easy. An effective design keeps user experience at the forefront of the design process. Without that, an enterprise mobile app could fail.Continue Reading

• How VMware App Volumes works

  VMware App Volumes offers IT admins a way to deliver persistent applications from a nonpersistent virtual desktop pool. Learn exactly how this technology works.Continue Reading

• Salesforce Community Cloud (Community Cloud)

  Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers.Continue Reading

• What are Microsoft Windows 10 update rings?

  Microsoft's Insider Program lets members choose from two different update rings -- a fast and a slow speed -- to get OS updates on their Windows 10 machines.Continue Reading

• Citrix DesktopPlayer

  Citrix DesktopPlayer is a desktop virtualization platform with a Type 2 hypervisor that administrators install locally on top of a Windows or Mac OS X operating system. DesktopPlayer allows users to access a separate virtual desktop when they are ...Continue Reading

• VMware App Volumes and ThinApp are better together

  VMware has two app virtualization tools, but organizations don't need to choose one or the other. Using App Volumes and ThinApp together gives IT departments plenty of app delivery options.Continue Reading

• Everything you need to know about GPU virtualization

  GPU virtualization makes virtual desktops a strong option for users who need graphics-intensive apps, because this technology moves graphics rendering to the data center.Continue Reading

• Apple TV (Apple TV 4)

  Apple TV is a set-top box that allows end users to stream multimedia content from the Internet over a television.Continue Reading

• How Microsoft UE-V syncs physical and virtual desktop settings

  Users expect the same experience whether they're on a virtual desktop at home or their work PC in the office. Microsoft UE-V syncs users' settings, so they're up to date in all their Windows sessions.Continue Reading

• Can I customize the Windows 10 Start menu?

  In Windows 10 there are four options you can use to turn off different features of the Start menu and customize it to your liking.Continue Reading

• What is the best way to transition from Windows XP to Windows 10?

  If you're still on Windows XP, there's really only one Microsoft-supported way you can move from XP to Windows 10.Continue Reading

• Keep consumers close with mobile location-based services

  When stores first began setting up websites, customers suddenly had more flexibility. They could compare prices and make purchases without ever leaving the house. But the online experience didn't replace the in-store experience. And now tools like ...Continue Reading

• Cloud-based CRM enters new territory for Salesforce partners

  Channel partners are pursuing increasingly sophisticated Salesforce implementation projects, helping customers integrate and optimize complex systems.Continue Reading

• Three essentials for an effective mobile app strategy

  With mobile apps invading the enterprise, it's time to develop a strategy using a set of universal app development tools.Continue Reading

• Windows 10 guide for IT administrators

  Windows 10 boasts of bevy of features, including Contiuum, Universal Windows apps, Cortana and improved security. Before you migrate to the latest OS, read up on what it has to offer.Continue Reading

• What is the multiple desktop feature in Windows 10?

  The Windows 10 multiple desktop features gives workers the feel of using multiple monitors on the same screen, which can increase productivity for users that keep many windows open at once.Continue Reading

• Is Windows 10 really the last version of Windows?

  Microsoft has said that Windows 10 is the last version of Windows, and that's sort of true. Rather than releasing Windows 11 in years to come, the company will deploy perpetual updates to Windows 10.Continue Reading

• What are the best ways to use tablets for business?

  As more enterprises begin to support tablets, many users find that the screen size and portability provides the right balance for common work-related tasks such as note taking.Continue Reading

• How to virtualize apps with VMware ThinApp, step by step

  It's fairly easy to virtualize apps with VMware ThinApp, you just need to know a few basic steps, including setting up a VM, taking snapshots and using the Setup Capture utility to run scans.Continue Reading

• CRM documentation paves way to successful release management

  As companies use a CRM system in the wild, they need to be able to make tweaks, and those changes need to be well-documented.Continue Reading

• VDI assessment guide

  Wait! Don't implement VDI technology until you know your goals and needs. A VDI assessment should consider the benefits of a VDI environment and its effects on end users.Continue Reading

• Guide to calculating ROI from VDI

  Calculating ROI from VDI requires a solid VDI cost analysis. Consider ROI calculation models, storage costs and more to determine how much you'll benefit from VDI -- if at all.Continue Reading

• How do I build Apportals in Windows 8.1?

  Windows Apportals let you put the applications certain user groups need right in front of them, but you need some development knowledge and a Windows Developer License if you want to build them yourself.Continue Reading

• Guide to choosing and managing VDI thin clients

  First, decide whether thin clients are right for your environment. Then learn what to look for in VDI hardware and what kind of management capabilities you need.Continue Reading

• Android device management: Everything you need to know in one guide

  The Google Android mobile operating system runs on a wide variety of devices. Learn how IT can manage and secure such a diverse OS in the enterprise.Continue Reading

• Five tips for managing guest wireless network access

  With the proliferation of mobile devices, guest access to enterprise networks is more common. IT can maintain security with tools such as identity management and per-session security keys.Continue Reading

• Can you provision desktop apps with Windows To Go?

  It's OK to install desktops applications on a Windows To Go image, as long as they're small enough to fit on the USB drive and can run locally.Continue Reading

• What are my options for configuring Windows 8 startup?

  The System Configuration tool features four tabs of options you can use to configure Windows 8 startup.Continue Reading

• CRM platforms alone won't give total customer picture

  Some CRM vendors have started to demonstrate the power of unified CRM platforms, enabling companies to manage customer data, analytics, financials and more from a single application and get a unified view. But many companies still struggle with ...Continue Reading

• Setting standards for in-house app development and delivery

  As with anything, mobile application development goes best when IT comes in with a well-thought-out plan. Learn how to optimize your app dev and delivery process.Continue Reading

• Get to know Android for Work profiles and productivity features

  Now that Android for Work is out, we dig into the features of the program’s work profiles and productivity apps.Continue Reading

• How do I open an .xpx file in Office 2002 SP3?

  An .xpx file can cause problems for Office 2002 SP3 users, but Microsoft does provide help in Windows 7 and with a free XPS viewer.Continue Reading

• CRM skills training essential for system management

  The right CRM training is crucial to the management and development of a CRM system. Make sure your staff has the right CRM skills to survive.Continue Reading

• What are some alternatives to Windows Defender?

  Windows Defender is useful for Windows 8 security, but it can't keep up with malicious software alone. Several third-party products can help.Continue Reading

• The double-edged sword of location-based technologies

  Location-based technologies like personalization are yielding valuable consumer data, but companies need to be careful stewards of the information.Continue Reading

• How does SAP ERP forecasting help predict material consumption?

  To help you prepare realistic sales, production and procurement plans, try leveraging SAP ERP forecasting to calculate your materials needs.Continue Reading

• How can manufacturers improve field service operations?

  Equipment providers and distributors are shifting their focus to improving field service. What are some best practices and technologies that can boost customer engagement and increase sales?Continue Reading

• Want to get into mobile marketing? Know your customer

  In this book excerpt, author and industry watcher Chuck Martin shows how customers' mobile behaviors should dictate companies' marketing strategies.Continue Reading

• Apple Device Enrollment Program streamlines deployment, MDM

  The Apple Device Enrollment Program allows IT pros to automate deployment, and they can also preset mandatory MDM configurations out of the box.Continue Reading

• Bluetooth Low Energy (Bluetooth LE)

  Also marketed as Bluetooth Smart, Bluetooth LE was introduced in the Bluetooth 4.0 specification as an alternative to Bluetooth Classic. Like its predecessor, Bluetooth LE uses frequency hopping wireless technology in the 2.4 GHz unlicensed radio ...Continue Reading

• Microsoft Click-To-Run

  Microsoft Click-to-Run is a way to quickly install Microsoft products, including versions of Office 2010 and Office 2013. Continue Reading

• Bringing HR and finance together

  HR and finance information has traditionally been siloed, but organizations are finding that to be competitive, they have to break down the long-standing barriers between the two departments.Continue Reading

• Manufacturing operations management merges ERP and MES

  As integrated manufacturing systems evolve, a new term -- manufacturing operations management -- signifies the merger of ERP and MES.Continue Reading

• The buzz: New 4-D printing gets itself together

  And you thought 3-D printing was avant-garde? Get a load of this one-upper: The 4-D process prints parts that can assemble or repair themselves. That is, in theory.Continue Reading

• Top tools for user profile management

  You can manage profiles with Active Directory or the tools built into your VDI software, but third-party options from AppSense, RES software and Liquidware Labs offer more features and can reduce storage needs.Continue Reading

• Rooted Android device risks include network access, data theft

  Rooting an Android smartphone or tablet makes the device more vulnerable to malicious apps that could wreak havoc on a corporate network. MDM alone can't stop the threat.Continue Reading

• Microsoft Windows Recovery Environment (Windows RE)

  The Microsoft Windows Recovery Environment, or Windows RE, is a simplified, scaled-back version of the Windows operating system that is used to boot the system when Windows 8.x, Windows Server 2012 or Windows Server 2012 R2 can't.Continue Reading

• What is the SAP HANA XS Engine and how does it work?

  Ethan Jewett explains how the SAP HANA XS Engine is used to run lightweight applications on the SAP in-memory database platform.Continue Reading

• client-side extension (CSE)

  A client-side extension (CSE) is an integral component of enterprise group policy administration that applies Group Policy to users or endpoint systems.Continue Reading

• Create SuccessFactors Metadata Framework objects, rules with ease

  Looking at extending SuccessFactors software? Consultant Luke Marson lays out best practices for using the SuccessFactors Metadata Framework to make it happen.Continue Reading

• Top treasury management software features for buyers

  Hyoun Park lists critical features finance managers should look for when evaluating treasury management software.Continue Reading

• Office Telemetry reports on Office 2013 docs and apps

  If IT administrators need information on document and application usage, they can use Office Telemetry, an Office 2013 feature that gathers such data.Continue Reading

• Differences between desktop and server virtualization

  Desktop and server virtualization are different beasts, and not knowing the difference can put your VDI deployment in hot water.Continue Reading

• How Box integration works with other enterprise apps

  To get the most out of Box, use its APIs to integrate your enterprise applications with its cloud storage platform.Continue Reading

• Save WIM file space with WIMBoot in Windows 8.1 update

  With Windows 8.1 Update 1, it's possible to boot desktops directly from a WIM file. Follow these steps to create WIMBoot images and save disk space.Continue Reading

• How do SharePoint's BPM benefits measure up?

  SharePoint's strengths may lie in collaboration and content management, but how can enterprises tap into its oft-overlooked BPM benefits?Continue Reading

• How to perform a Windows XP upgrade to Windows 8.1

  As organizations must now implement a Windows XP upgrade to Windows 8.1, they should understand that Windows 8 and 8.1 aren't identical and use the Windows 8.1 Upgrade Assistant.Continue Reading

• Mobile thin client basics

  Companies with regulated information can still give road warriors secure access to virtual desktops via mobile thin clients.Continue Reading

• Pros and cons of using secure containers for mobile device security

  With BYOD on the rise, IT needs to keep sensitive corporate information safe. Secure containers are one way to do that, but when’s best to use them?Continue Reading

• Buying ERP: Top 10 midmarket ERP systems

  This buyer's guide provides a rundown of the top 10 midmarket ERP systems out there today.Continue Reading

• SharePoint 2013 records management offers new compliance options

  SharePoint 2013 offers new options for records storage and management that can help organizations stay compliant without inhibiting the way they work.Continue Reading

• What's the difference between SAP ABAP and SAP Basis?

  Confused by the difference between SAP ABAP and SAP Basis? Developer Ethan Jewett explains how to tell them apart.Continue Reading

• How mobile antivirus software works and how to know if you need it

  Whether you require users to have mobile antivirus software on their devices depends on how much control you have and which devices workers use.Continue Reading

• Use Excel's IF statement to track, save on IT support contract costs

  Warranty tracking for enterprise software can be an odious task, but if you know how to use the IF statement in Microsoft Excel, you could save money.Continue Reading

• How do media servers differ from media gateways?

  Expert Carrie Higbie explains how media servers differ from media gateways and how media servers are useful in video and voice environments.Continue Reading

• Best practices guide: Making VDI deployment magic

  Implementing VDI isn't always a cakewalk. Learn how to make a production VDI deployment go smoothly.Continue Reading

• Preparing for an IT audit in your VDI environment

  When preparing for an audit in your VDI environment, the best defense is a strong offense. Find out what you need to archive and who's auditing.Continue Reading

• FAQ: Understanding and leveraging 3PL providers

  In this FAQ, learn all about third-party logistics (3PL) providers and what they can offer manufacturers.Continue Reading

• How does a volts direct current signal relate to telecom?

  Expert Matt Brunk explains how a volts direct current signal is used in telecommunications.Continue Reading

• Updates of cloud-based applications not as automatic as they may seem

  According to experts, some of the onus still falls on users to update cloud-based applications, despite vendor promises of automatic upgrades.Continue Reading

• Three important VDI application deployment considerations

  Consider app compatibility and the frequency of updates when you choose VDI application deployment methods. Oh, and don't forget cost.Continue Reading

• Quick fixes for the most common post go-live SAP error messages

  There are a number of SAP error messages that can occur post ERP go-live, writes Jawad Akhtar. Here's how to knock them out.Continue Reading

• Use SAP Backflush functionality to automate production processes

  Companies save themselves headaches by automating production processes using SAP Backflush and Automatic Goods Receipt functions, writes Jawad Akhtar.Continue Reading

• How to load balance a Citrix or VMware VDI implementation

  Whether your VDI implementation is based on Citrix or VMware, certain load-balancing techniques will keep performance on target.Continue Reading

• If you're not using Windows Sysinternals tools, you should be

  Windows Sysinternals tools can make work a lot easier for IT administrators, but many people don't even know the suite exists. Get with the program!Continue Reading

• A sampler of VDI-friendly Windows PowerShell scripts

  You can automate desktop provisioning, monitoring and more in a VDI environment, so check out these handy Windows PowerShell scripts for VDI admins.Continue Reading

• What is a UC client?

  What do vendors mean when they refer to a UC client? Learn what a UC client is and how it is used.Continue Reading

• The vdmadmin utility puts the VMware View administrator in command

  Using the vdmadmin tool, a VMware View administrator can make virtual desktops dance through command-line wizardry.Continue Reading

• How business process redesign is affecting ERP

  In this expert tip, learn how business process redesign fits into the ERP implementation process and the role that business process management plays.Continue Reading

• Everything you need to know about developing mobile apps

  Developing mobile apps for your users can help them be more productive, but before you start building apps, learn about the different kinds.Continue Reading

• The VMware infrastructure monitoring encyclopedia

  This infrastructure monitoring guide can help administrators maintain the health of their vSphere and vCloud environments.Continue Reading

• What is IT's role in the order to cash cycle?

  The order to cash cycle is an important business process with numerous steps. It's vital for IT to know the system and choose the right software.Continue Reading

• VMware vSphere Web Client plug-in

  VMware vSphere Web Client plug-ins are programs that either come from VMware itself or from third-party developers and partners to extend the vSphere Web Client with custom menu selections and toolbar icons that provide access to custom capabilities...Continue Reading

• Breaking down five desktop delivery methods

  There are a lot of ways to accomplish desktop delivery these days, and they all come in shorthand: VDI, SBC, DaaS and more.Continue Reading

• Four desktop virtualization use cases

  Knowing why you're deploying virtual desktops is the first step to success -- whether it's for better security, simplified management or BYOD support.Continue Reading