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• employee retention

  Employee retention is the organizational goal of keeping productive and talented workers and reducing turnover by fostering a positive work atmosphere to promote engagement. Continue Reading

• Teams Rooms vs. Zoom Rooms: What's the difference?

  Both Teams Rooms and Zoom Rooms offer compelling video conferencing services, but there are important distinctions between the two. Continue Reading

• 12 HR AI use cases that leaders should know

  AI can help HR staff carry out various aspects of operations, though HR leaders should be aware of the drawbacks of the technology as well. Learn more about some use cases. Continue Reading

• social media recruitment (social media recruiting)

  Social media recruitment, or social media recruiting, is the process of using social media platforms to identify, engage and vet people the organization may want to hire. Continue Reading

• digital thread

  A digital thread is a data-driven communication framework that connects traditionally siloed elements in manufacturing processes and provides an integrated view of an asset throughout the manufacturing lifecycle. Continue Reading

• Definitions to Get Started

  • What is UCaaS? Unified communications as a service guide
  • IP telephony (Internet Protocol telephony)
  • What is HR technology (human resources tech)?
  • What is compensation management?

  • What is talent management? Definition, basics and strategy
  • What is core HR (core human resources)?
  • What is HRIS (human resources information system)?
  • What is manager self-service?

  View All Definitions

• warehouse management system (WMS)

  A warehouse management system (WMS) consists of software and processes that allow organizations to control and administer warehouse operations from the time goods or materials enter a warehouse until they move out.Continue Reading

• talent acquisition

  Talent acquisition is the strategic process an organization uses to identify, recruit and hire the people it needs to achieve its business goals and optimize its processes.Continue Reading

• transportation management system (TMS)

  A transportation management system (TMS) is specialized software for planning, executing and optimizing the shipment of goods.Continue Reading

• supplier relationship management (SRM)

  Supplier relationship management (SRM) is a systematic approach to evaluating and partnering with vendors that supply goods, materials and services to an organization, determining each supplier's contribution to success, and developing strategies to...Continue Reading

• What is Microsoft Power BI? Uses, features and guide

  Microsoft Power BI is a business intelligence (BI) platform that provides nontechnical business users with tools for aggregating, analyzing, visualizing and sharing data.Continue Reading

• human capital management (HCM)

  Human capital management (HCM) is a comprehensive set of practices and tools used for recruiting, managing and developing employees as a valuable business 'asset' rather than just as a business 'cost.'Continue Reading

• 5 benefits of using process mining

  Process mining lets users do a deeper analysis of their company's operations. Learn five ways process mining can benefit organizations.Continue Reading

• web content management system (WCMS)

  A web content management system (WCMS) is a type of content management system (CMS) that provides an organization with a way to manage digital information on a website through creating and maintaining content without prior knowledge of web ...Continue Reading

• supply chain analytics

  Supply chain analytics refers to the processes organizations use to gain insight and extract value from the large amounts of data associated with the procurement, processing and distribution of goods.Continue Reading

• ERP (enterprise resource planning)

  ERP, or enterprise resource planning, is software designed to manage and integrate the functions of core business processes like finance, HR, supply chain and inventory management in a single system.Continue Reading

• profit and loss statement (P&L)

  A profit and loss statement (P&L), also called an income statement or statement of operations, is a financial report that shows a company's revenues, expenses and net profit or loss over a given period of time.Continue Reading

• ABC classification

  ABC classification is a ranking system for identifying and grouping items in terms of how useful they are for achieving business goals.Continue Reading

• How to create a diversity and inclusion marketing strategy

  Diversity marketing helps organizations attract new customers, but to implement a strategy, marketers need an internal D&I initiative and to learn about their audience.Continue Reading

• supply chain management (SCM)

  Supply chain management (SCM) is the optimization of a product's creation and flow from raw material sourcing to production, logistics and delivery to the final customer.Continue Reading

• 6 of the most common HR change management models

  Following a change management model can help HR leaders ensure smoother transition at their organization. Learn some of the most common models and how HR applies them.Continue Reading

• What is the role of generative AI in enterprise search?

  Enterprise search employs AI to enrich content, identify objects and organize information. Yet, the rise of generative AI is likely to transform these processes even further.Continue Reading

• Learn how to create a succession plan for employees

  Succession planning can help ensure business continuity and avoid employee turnover. Learn how to create a succession plan, including some best practices to follow.Continue Reading

• Learn why ERP data quality is important

  Poor data quality can negatively affect various aspects of a company's operations. Learn what causes poor data and some steps to take to ensure ERP data quality.Continue Reading

• cloud ERP

  Cloud ERP is a type of enterprise resource planning software that runs on a provider's cloud computing platform, rather than on premises on an enterprise's own computers.Continue Reading

• What does a knowledge manager do?

  Knowledge managers use technical skills to maintain knowledge base software and interpersonal skills to encourage employees to share best practices with each other.Continue Reading

• Mobile unified communications: Everything you need to know

  Mobile unified communications is becoming an increasingly important strategy for businesses of all types and sizes. Here's everything you need to know about mobile UC.Continue Reading

• supply chain finance

  Supply chain finance is a set of technology-enabled business and financial processes that provides flexible payment options for a buyer and one of their suppliers at lower financing costs.Continue Reading

• work in progress (WIP)

  Work in progress (WIP) refers to the number of tasks or projects that are currently in the process of being completed.Continue Reading

• OKRs (Objectives and Key Results)

  OKRs (Objectives and Key Results) encourage companies to set, communicate and monitor organizational goals and results in an effective, transparent manner.Continue Reading

• How to get started with marketing automation for SMBs

  Marketing automation can help SMBs, which may lack marketing budgets and resources. With certain processes automated, an SMB's marketing team can spend more time creating.Continue Reading

• reverse logistics

  Reverse logistics is the set of activities that is conducted after the sale of a product to recapture value and end the product's lifecycle.Continue Reading

• engineering bill of materials (EBOM)

  An engineering bill of materials (EBOM) is a product recipe structured from the design standpoint, rather than the manufacturing standpoint.Continue Reading

• Compare the top 10 marketing automation software

  With the right marketing automation software, marketers can streamline their workflows and focus more on creative tasks. This list compares the top vendors in this space.Continue Reading

• content analytics

  Content analytics, also known as content intelligence, is the process of measuring and analyzing how users interact and engage with digital content.Continue Reading

• 5 important inventory management software features: A list

  Some of the most important inventory management software features are inventory tracking and reports and analytics capabilities. Here's the full list.Continue Reading

• cognitive diversity

  Cognitive diversity is the inclusion of people who have different styles of problem-solving and can offer unique perspectives because they think differently, have divergent perspectives and come from varied backgrounds.Continue Reading

• white hat link building

  White hat link building is a search engine optimization (SEO) technique for increasing the number of high-quality backlinks to a webpage.Continue Reading

• reference checking software

  Reference checking software is programming that automates the process of contacting and questioning the references of job applicants.Continue Reading

• The latest video conferencing standards and protocols

  A new crop of video conferencing standards could help boost performance, but not every standard will be adopted by every vendor.Continue Reading

• 7 records management systems to consider

  Top records management systems like Box, DocuPhase, Laserfiche and SharePoint can help organizations store important documents and automate retention schedules.Continue Reading

• Why is marketing automation important?

  Marketing automation can eliminate repetitive tasks and create a more personalized customer experience. Learn more about the future role of AI in marketing automation.Continue Reading

• 8 types of marketing automation, with examples

  Just as there are different types of marketing, automation types differ, too. Explore real-world examples of each type and learn how businesses can benefit from them.Continue Reading

• product data management (PDM)

  Product data management (PDM) is the process of capturing and managing the electronic information related to a product so it can be reused in business processes such as design, production, distribution and marketing.Continue Reading

• An overview of Microsoft SharePoint

  Microsoft offers on-premises and cloud versions of SharePoint to help organizations manage content. Core capabilities include collaboration, automation and data protection.Continue Reading

• xAPI (experience API)

  Experience API, also known as 'xAPI' or 'Tin Can API', is a software specification that allows learning technology products, such as systems, websites and applications, to collect and exchange data about a learner’s experiences when they interact ...Continue Reading

• SharePoint administrator

  A SharePoint administrator is the person who oversees an organization's installation and operation of the Microsoft SharePoint collaboration and content management platform.Continue Reading

• 10 of the top succession management software products

  Succession planning can be a time-consuming process and succession management software can help make it easier for HR leaders. Learn about some of the top products.Continue Reading

• Best practices to create accessible documents

  Anyone who creates content can make documents accessible for people who use assistive technologies. These best practices lay out how to ensure content is accessible.Continue Reading

• sales and operations planning (S&OP)

  Sales and operations planning (S&OP) is a process for better matching a manufacturer's supply with demand by having the sales department collaborate with operations to create a single production plan.Continue Reading

• Apple 3D Touch

  Apple 3D Touch was a hardware-based feature Apple introduced in iPhone 6s and 6s Plus devices running iOS 9 that perceives the amount of force a user puts on the touchscreen to activate different functions.Continue Reading

• vendor management system (VMS)

  A vendor management system (VMS) is an enterprise software platform that helps companies control the process of procuring and managing a flexible workforce.Continue Reading

• 3 top trends reshaping unified communications jobs

  UC professionals looking to switch jobs need to be nimble, versatile and willing to show they can make their future employers more efficient and more productive.Continue Reading

• VoIP codecs explained: How to optimize VoIP quality

  The key to a high-quality VoIP call is the right codec. Explore common codecs, their features and potential drawbacks to choose the right one for VoIP optimization.Continue Reading

• 6 pros and cons of an applicant tracking system

  Applicant tracking systems can streamline the hiring process but can also result in an impersonal experience for candidates. Learn more about the pros and cons of ATSes.Continue Reading

• two-tier ERP

  Two-tier ERP is a technology strategy taken by large, multinational enterprises that uses tier 1 ERP for financials and other core common processes at the corporate level and tier 2 ERP for divisions, subsidiaries and smaller locations of the ...Continue Reading

• 10 marketing automation best practices

  Learn how marketing automation best practices, like using behavior-based triggers and A/B testing, can help marketers reach and engage more audiences.Continue Reading

• 6 benefits of applicant tracking system integration

  Learn how applicant tracking system integration can benefit company operations and learn some of the most common integrations, including integrating an ATS with social media.Continue Reading

• 5 examples of records management

  Examples of records management vary by types of records, such as front- and back-office records, and processes, such as retention schedule management and records disposal.Continue Reading

• Windows Imaging Format (WIM)

  Windows Imaging Format (WIM) is used for the creation and distribution of disk image files.Continue Reading

• traceability

  Traceability, in supply chain traceability, is the ability to identify, track and trace elements of a product or substance as it moves along the supply chain from raw goods to finished products.Continue Reading

• vendor-managed inventory (VMI)

  Vendor-managed inventory (VMI) is an inventory management technique in which the supplier of goods, usually the manufacturer, is responsible for optimizing the inventory a distributor holds.Continue Reading

• How AI is shaping the future of ERP

  Generative AI and other machine learning tools are being added to ERP at a rapid pace, bringing new levels of automation and efficiency to business processes across the enterprise.Continue Reading

• The benefits of diversity in sales teams

  A diverse sales team can improve customer connections and boost employee engagement. However, sales managers must create an inclusive work culture if they want to retain talent.Continue Reading

• Why are accessible documents important?

  Accessible documents can reach broader audiences, improve users' experiences and ensure compliance with local regulations. This simple strategy can greatly benefit businesses.Continue Reading

• 4 benefits of using mobile ERP

  Mobile ERP can help improve data quality and customer service. Learn more about some of the benefits a company can potentially gain from using mobile ERP.Continue Reading

• vanity URL (vanity uniform resource locator)

  A vanity URL (vanity uniform resource locator) is a simplified version of a URL that users enter into their browsers in place of the original URL.Continue Reading

• hybrid ERP

  Hybrid ERP is a combination of on-premises enterprise resource planning systems for managing essential business processes, such as financials and manufacturing, and cloud software for more specific functions.Continue Reading

• Microsoft Dynamics 365 best practices for implementation

  Microsoft Dynamics 365 offers business apps to help organizations boost efficiency. Best practices for implementation include creating the right team and designing a simple UX.Continue Reading

• What role do ERP systems play in supply chain management?

  ERP is involved in every major step in manufacturing products and delivering the right ones to consumers. Here's an overview of its key SCM modules and features.Continue Reading

• go-live (go live)

  Go-live is the time at which something becomes available for use.Continue Reading

• How to create accessible PDF documents

  If businesses create accessible PDF documents, they can reach more customers and expand their business opportunities. Learn how to create and ensure all documents are accessible.Continue Reading

• WMS vs. WCS vs. WES: Learn the differences

  Companies often implement a WMS, then potentially add a WCS or a WES later. Learn more about WMS, WCS and WES as well as the differences between the three systems.Continue Reading

• Apple Automated Device Enrollment

  The Apple Automated Device Enrollment program, formerly known as the Device Enrollment Program (DEP), is a device enrollment service that's included with Apple Business Manager (ABM) and Apple School Manager (ASM).Continue Reading

• Records vs. document management: What's the difference?

  Records and document management both help organizations share and use files, but these strategies have different goals, information, processes and systems.Continue Reading

• Top 5 benefits of marketing automation

  If an organization wants to help its marketers, it must invest in marketing automation. This software offers benefits such as better lead conversion and data collection.Continue Reading

• inventory turns (inventory turnover)

  Inventory turns, also referred to as inventory turnover and inventory turnover ratio, are a popular measurement used in inventory management to assess operational and supply chain efficiency.Continue Reading

• ERP finance module

  The ERP finance module is the software component that handles the main accounting and financial management functions of an enterprise resource planning system.Continue Reading

• poka-yoke

  A poka-yoke is a mechanism that is put in place to prevent human error.Continue Reading

• 6 best practices for a records management strategy

  A records management strategy can boost efficiency and reduce compliance risk. To create this strategy, organizations must first identify business and legal requirements.Continue Reading

• BAI2 file format

  BAI2 file format is a specialized and standardized set of codes used for cash management and bank reconciliations, and introduced by the Bank Administration Institute (BAI).Continue Reading

• WMS vs. OMS: Learn the differences between the two systems

  While WMS streamlines warehouse processes, OMS can help improve order management and customer data tracking. Discover more about the differences between WMS and OMS.Continue Reading

• 12 applicant tracking system features to look for

  HR leaders should look for certain applicant tracking system features when evaluating potential ATSes. Learn which features are most important.Continue Reading

• app wrapping (application wrapping)

  App wrapping (application wrapping) is applying a management layer to an existing mobile app. It is typically done by an organization using third-party tools. App wrapping is done to increase an app's security, manageability and analytics.Continue Reading

• Checklist to create accessible Word documents

  To better support employees and reach more customers, content teams should use this checklist to create accessible Word documents and learn key tips about alt text and font styles.Continue Reading

• employee resource group (ERG)

  An employee resource group is a workplace club or more formally realized affinity group organized around a shared interest or identity.Continue Reading

• 7 tips for implementing a transportation management system

  Implementing a transportation management system can be a challenging process, so supply chain leaders should follow some best practices to ensure success. Learn more.Continue Reading

• Wi-Fi (802.11x standard)

  Wi-Fi is a term for certain types of wireless local area networks (WLAN) that use specifications in the IEEE 802.11 family of standards.Continue Reading

• Why is sales enablement important?

  With a sales enablement strategy, sales leaders can make their teams more efficient, well-trained and ensure all reps are consistent when they interact with customers.Continue Reading

• digital supply chain

  A digital supply chain is a supply chain whose foundation is built on web-enabled capabilities.Continue Reading

• Are employee benefits required by law? Learn which to offer

  HR leaders must be aware of which employee benefits are required by law so their organizations can remain compliant. Learn more about which benefits are optional.Continue Reading

• app

  'App' is an abbreviated form of the word 'application.' An application is a software program that's designed to perform a specific function directly for the user or, in some cases, for another software program.Continue Reading

• Windows key (winkey)

  The Windows key (winkey) is a button on a Windows computer keyboard.Continue Reading

• manufacturing execution system (MES)

  A manufacturing execution system (MES) is an information system that connects, monitors and controls complex manufacturing systems and data flows on the factory floor.Continue Reading

• employee training and development

  Employee training and development is a set of activities and programs designed to enhance the knowledge, skills and abilities of employees.Continue Reading

• 6 key roles in a knowledge management team

  Many organizations form dedicated teams to implement and maintain their knowledge management programs. Key roles include KM specialist, IT professional and knowledge champion.Continue Reading

• Why is a customer experience framework essential?

  A customer experience framework can help CX teams streamline their workflows, showcase the value of a customer-first culture and improve customer engagement and satisfaction.Continue Reading

• hybrid manufacturing

  Hybrid manufacturing is a term that describes combining additive manufacturing and subtractive manufacturing in a single machine system.Continue Reading

• advanced shipping notice (ASN)

  An advanced shipping notice (ASN) is a document that provides detailed information about a pending delivery.Continue Reading

• GR/IR clearing account (goods receipt/invoice receipt clearing account)

  A GR/IR clearing account (goods receipt/invoice receipt clearing account) is a bookkeeping device that can be used when goods arrive before the invoice is generated or when an invoice arrives before the goods are delivered.Continue Reading

• 8 ways to measure sales enablement metrics

  Measuring sales enablement metrics can increase efficiency for sales teams and drive revenue growth. Learn which metrics to track and real-world uses for each.Continue Reading