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• Develop an IAM strategy for the mobile enterprise

  As the role of IAM evolves, it's important to be aware of current and future technologies. IT teams should review their needs, as well as the pros and cons of IAM, before deciding. Continue Reading

• How to create a VDI test deployment with VMware Workstation

  It's a good idea for IT pros to test out their VDI deployment before they move users to virtual desktops. They can use VMware Workstation to do just that. Continue Reading

• Planning for supply chain risk assessment and mitigation

  Natural disasters, geopolitical tensions and unacceptable social or environmental practices can endanger supply chains, but the right tools can mitigate the risks. Continue Reading

• Three questions to fuel a mobile app development project

  It's not cheap to build a mobile app, so IT pros should do their research first. Here's how to determine the cost and discover which tools and trends your organization should adopt. Continue Reading

• Four strategies for boosting diversity and inclusion in the workplace

  Fidelity Investments' head of talent acquisition weighs in on the importance of inclusiveness, how recruiting can be biased and why technology is critical. Continue Reading

• Definitions to Get Started

  • What is UCaaS? Unified communications as a service guide
  • IP telephony (Internet Protocol telephony)
  • What is HR technology (human resources tech)?
  • What is compensation management?

  • What is talent management? Definition, basics and strategy
  • What is core HR (core human resources)?
  • What is HRIS (human resources information system)?
  • What is manager self-service?

  View All Definitions

• Get smart with IAM tools for your EUC strategy

  Identity and access management (IAM) is an evolving market that now includes software and services that incorporate machine learning, analytics and microservices. IT departments can use IAM tools to strengthen end-user security. This month's cover ...Continue Reading

• Desktop and mobile malware detection takes on high priority

  End-user computing professionals must embrace modern Windows and mobile malware protection technologies to defend against ransomware and other attacks.Continue Reading

• Mobility strategies shift toward UEM, IAM in 2018

  IT is changing priorities when it comes to fitting mobile management into end-user computing strategies. Learn what some recent stats show about the new age of mobile.Continue Reading

• Albuquerque Amazon Alexa skill takes heat off call center

  Tens of thousands of Alexa skills -- voice-activated apps -- exist, with more to come. Learn how a city government's call center created one to help residents.Continue Reading

• Create an effective email phishing test in 7 steps

  The best way for IT to improve email phishing security is through comprehensive testing, which helps identify which users are susceptible and what type of fake email is most effective.Continue Reading

• Huge potential of video interview software comes with risks

  Tech-savvy millennials' advantage over older workers risks ageism, and AI needs work handling emotions and ethnicity. But few doubt video's convenience as a data-rich vetting tool.Continue Reading

• Supply chain risk management tools vary from generic to niche

  Specialized supply chain monitoring and risk tools exist, but you're more likely to use an assortment of general-purpose analytics, financial and GRC applications.Continue Reading

• Use cases for IoT and UC integration starting to emerge

  The convergence of IoT and UC technologies seems to be emerging. IoT tools, for example, could track the use of meeting rooms and interact with collaboration apps.Continue Reading

• Best practices for setting up Citrix Cloud services

  Citrix Cloud enables organizations to host XenDesktop, XenApp and more in the cloud, but IT should first set up administration and Cloud Connectors and ensure high availability.Continue Reading

• Integrated communications extends UC capabilities

  Organizations that want to drive greater value from their unified communications deployment should look to integrate communications into other parts of their business. Integrated communications ...Continue Reading

• Digital transformation hinges on information governance policies

  Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success.Continue Reading

• How AI and machine learning help in upskilling employees

  The rapidly changing technology landscape requires companies to change their approach to L&D and deliver more individualized learning. Here's how AI and machine learning may help.Continue Reading

• Effective end-user management helps fuel productivity

  To keep users at their most effective, IT pros must focus on security, pick the right productivity apps, consider companion apps and more.Continue Reading

• Workday focuses on GDPR employee data protections

  Workday has focused on helping customers comply with the GDPR regulations going into effect in Europe, including providing the ability to purge and access individual employee data.Continue Reading

• How to track mobile app performance metrics

  Developers that don't track mobile app health will get little insight into the user experience. Learn these effective strategies to track and understand mobile app performance metrics.Continue Reading

• Video interview platforms make headway against consumer tech

  Some recruiters prefer the familiarity of popular video tools, like FaceTime and Skype, but they may be missing out on the rich candidate profiles and analytics of dedicated systems.Continue Reading

• Pros and cons of AI for mobile IT

  Mobile IT admins should be prepared to take advantage of artificial intelligence technologies, but it's important to be aware of the risks and challenges involved, as well.Continue Reading

• How should IT handle app onboarding for employees?

  When it comes to onboarding a mobile app for internal use, IT should make the process as easy as possible. Here are several strategies to help.Continue Reading

• Ten Citrix Synergy 2018 sessions to attend

  Get a jump start on your Citrix Synergy planning with this rundown of 10 interesting sessions that explore Linux-based virtual desktops, scalability and planning, and more.Continue Reading

• New HR tools and techniques align employee, company goals

  Emerging HR tools and techniques look at augmenting the power of purpose in business by aligning employees' sense of purpose with organizational goals.Continue Reading

• Marketing automation platforms merge CRM and content

  Building a martech stack includes a main automation hub such as Marketo, Eloqua, HubSpot or Pardot. Then comes the hard part: picking complementary applications.Continue Reading

• Three ways the employee Net Promoter Score is an HR supertool

  Employee experience borrows a number of tools from customer experience, and eNPS is one of the most powerful. Here's a look at what it is, why it matters and how to use it.Continue Reading

• Expert talks tech for voluntary benefits for employees

  Employees are increasingly choosing voluntary benefits, such as pet insurance, tuition assistance and identity protection. In this Q&A, an expert talks about the new benefits landscape.Continue Reading

• Three VDI capacity planning steps IT must follow

  When planning its VDI deployment, IT must account for the resources users will need to avoid over or under provisioning the virtual desktops and anticipate potential growth.Continue Reading

• Is it easy to migrate from PerformancePoint to Power BI apps?

  Organizations like to use PerformancePoint as a way for users to interact with visualizations, but it doesn't work with Power BI apps, which can be a problem.Continue Reading

• IT must prep for enterprise AI software

  AI technology is growing fast, and end-user computing administrators need to be prepared for the multitude of benefits it can bring IT and employees.Continue Reading

• Understand chatbot use cases and features for business

  The bot that chattered with you over AOL Instant Messenger isn't too far off from the way chatbot technology can work in corporate mobile apps.Continue Reading

• It's time to relinquish control over operating system updates

  For the most part, vendors and manufacturers are in control of operating system updates today. IT admins won't be getting their powers back anytime soon.Continue Reading

• Key factors to consider before moving to SaaS-based ERP

  Cloud benefits extend way beyond IT infrastructure and labor costs. SaaS may be where ERP is ultimately headed, but it's not all upside, and halfway measures may be best.Continue Reading

• Hybrid ERP demands process integration, easy data access

  SaaS apps can strengthen areas where ERP is weak, but to ensure the combo adds value, both sides must communicate seamlessly at the business-process, messaging and data levels.Continue Reading

• CPaaS vs. UCaaS platform: Which should you choose?

  While the CPaaS vs. UCaaS debate might focus on overlapping features, the two technologies can be complementary, according to industry analyst Michael Brandenburg.Continue Reading

• Four factors to consider when you migrate to Windows 10

  When making the move to Windows 10, there are some important factors for IT to keep in mind, including whether to perform an in-place upgrade or a clean installation.Continue Reading

• What should companies know about sustainability software?

  Sustainability is composed of social, environmental and economic pillars. That's why technologies focused on this market address different needs. Here's a narrow glimpse.Continue Reading

• GDPR employee data rules to affect U.S. HR tech vendors

  In this podcast, an HR tech expert discusses how GDPR rules governing employee and personal data for the European Union require all companies doing business in the EU to comply.Continue Reading

• Explore the features of unified endpoint management

  UEM can ease pain points for IT or it could create complications. To decide whether this is a good approach, IT pros should do their research.Continue Reading

• Why craft beer makers are tapping into ERP for craft brewery software

  As with other process manufacturers, ERP software can help craft breweries maintain quality, while better managing growth and unexpected success. Here's a look.Continue Reading

• Take a mobile-first approach to digital transformation

  There's no denying it: Smartphones have changed everything, from personal life to business. Get on board with digital transformation.Continue Reading

• Mobile is at the forefront of digital transformation trends

  As 'digital transformation' dominates discussion, understand why it's important to keep mobile at the forefront of the initiative -- and what you can do to get started.Continue Reading

• A definitive list of talent management software features

  Go beyond the marketing hype, and dig beneath the surface to identify the not-so-obvious features you need to assemble a talent management suite that can grow with your company.Continue Reading

• Explore the pros and cons of identity federation management

  Identity federation is a relatively new technology in mobile, but it comes with challenges. Understand how to make deployment painless before adopting it.Continue Reading

• HR plays to win with gamification for learning

  At some companies, corporate education has become a tool for engagement and employee experience. See how gamification is putting the 'fun' in learning fundamentals.Continue Reading

• Conference rooms of the future target meeting efficiency

  When overhauling your meeting room technology, don't forget the basics, such as high-speed network connectivity and power accessibility for all end users.Continue Reading

• How can manufacturers begin an Industry 4.0 roadmap?

  Are you driving toward the next industrial revolution? Industry 4.0 will transform the manufacturing landscape, according to experts. Here's how to get ready.Continue Reading

• The evolution of unified communications technologies

  Over the years, unified communications tools have evolved to incorporate different modes of collaboration. Enterprises need to be receptive to this ongoing innovation.Continue Reading

• Five steps to effective usability testing for mobile apps

  To avoid costly mistakes down the road, conduct usability testing and get a grasp on users' reactions to an app before rolling it out. These tips can help perfect the process.Continue Reading

• The new role of identity and authentication in the enterprise

  It's increasingly important to use identity and access management systems in the enterprise. Luckily, an emerging market fills the need -- but you'll need to navigate it first.Continue Reading

• The importance of a digital employee experience strategy

  Carol Rozwell, an analyst on Gartner's digital workplace team, discusses employee experience strategy, the bigger role ahead for IT and the need to redesign workspaces.Continue Reading

• How to approach mobile password management for the enterprise

  When simple passwords no longer provide sufficient security, look to other options. Here are some ways to modernize password management for your enterprise.Continue Reading

• Seven creative strategies for reducing employee stress

  Americans are stressed, and job anxieties are a major cause. Here's what some employers are doing to make sure their employees are happy -- and not looking for their next gig.Continue Reading

• Virtual agents not yet ready for primetime customer service

  Chatbots may never replace humans at call centers. But they can alleviate high call volumes and route queries to humans when they're too thorny for automated responses.Continue Reading

• Tighten mobile security for the enterprise with new strategies

  It's important to update your organization's mobile security strategy. Stay informed with new security methods, such as biometric authentication and edge gateways.Continue Reading

• Tips for automating the performance management process

  Whether you have a talent management suite or are doing it in documents and email, you can build a people-friendly, efficient process if you know where to put your priorities.Continue Reading

• What do GDPR principles mean for CRM data management?

  Avoiding General Data Protection Regulation penalties means getting your CRM compliance program in order before the sweeping regulation goes into effect late this spring.Continue Reading

• How to configure VoIP on a network

  VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network.Continue Reading

• HubSpot CPO shares HR technology strategy wisdom

  For marketing software company HubSpot, HR technology decisions are led by strategy and employee experience, not by shiny object syndrome. Here's a look.Continue Reading

• Selecting SaaS accounting software need not be intimidating

  There's an accounting software package for every size of business and type of industry, but the selection process can be complicated. Here's how to cut to the chase.Continue Reading

• One secret to a data-driven HR culture? Change management

  Typically, the HR department doesn't have analytics experience, and analytics experts don't have HR experience. That's why change management is critical to HR analytics success.Continue Reading

• Artificial intelligence technologies a boon for customer insights

  AI can help companies shrink the gap between customer data and actionable insight by feeding intelligence into CRM, marketing automation and other operational tools. Here's how.Continue Reading

• A handy mobile app testing checklist for developers

  Application testing is a necessity in the era of enterprise mobility. Define the right testing criteria and adopt the proper tools to build and deliver high-quality mobile apps.Continue Reading

• Video conference hardware simplified, affordable for huddle rooms

  Video conferencing vendors have aimed to simplify deployments with cost-effective kits that include cameras and audio peripherals for small meeting rooms.Continue Reading

• Cloud-based accounting software can be hub of tailored 'ERP'

  Users explain why they chose their cloud core financial system and the thought process that goes into adding applications for key functions, like procurement, HR and case management.Continue Reading

• Should your unified communications strategy include UCaaS?

  Unified communications-as-a-service offerings are getting better, but it's a complex market that requires understanding your company's true needs.Continue Reading

• How to choose the best identity access management software

  Many IAM products flood today's market, with a variety of different features. Prioritize which capabilities are essential to the business before you make a final decision.Continue Reading

• A mobile app security checklist for developers

  When developing an app, security should be the number one priority. Review these tips for ensuring rock-solid security for your enterprise mobile app.Continue Reading

• Journey to the center of a successful VDI project plan

  Not all VDI projects turn out to be winners. Stay on the good side of a VDI deployment by creating a strong plan and using a pilot for testing, with a focus on user experience.Continue Reading

• What are some elements of sustainable product design?

  With waste from electronics, plastics and other materials growing at a frightening rate, manufacturers can help address the problem with sustainable product design efforts.Continue Reading

• Compare top CRM systems: SAP, Microsoft, Salesforce, Oracle

  The 'CRM platform wars' aren't as hot as, say, the tech battle between smartphone OS vendors. But Oracle, SAP, Salesforce and Microsoft want your business.Continue Reading

• The nine best ways to boost workplace mindfulness success

  A corporate mindfulness program can help your employees become more productive and can support your wellness efforts. Here's a look at how to get it right.Continue Reading

• Does Windows 10 virtualization-based security defend the OS?

  With Windows 10, Microsoft emphasized virtualization-based security, such as Device Guard and Credential Guard, to keep corporate information off users' devices.Continue Reading

• Start preparing infrastructure now for SAP S/4HANA migration

  SAP has set 2025 as the date it will no longer support its Business Suite ERP system, and some infrastructure service providers believe customers should begin to plan now.Continue Reading

• AI for finance adoption affected by legal, ethical issues

  Some experts say that for the foreseeable future, machine learning algorithms and other AI technologies will require human oversight for finance services and data privacy.Continue Reading

• What kitting process functionalities does SAP EWM offer?

  The kitting process can be triggered either from SAP ECC or SAP EWM in kit-to-stock and kit-to-order business scenarios, and reverse kitting is available in EWM. Here's a look.Continue Reading

• Can warehouse robots help solve supply chain issues?

  The direct-to-consumer model is transforming warehouse management and, in turn, supply chain management. Here's a look at how robotics is helping to solve some of the issues.Continue Reading

• What inventory valuation methods does SAP's MM offer?

  Here's a look at five SAP inventory valuation reporting methods, how they can boost your inventory management efforts and why the financial account team should be involved.Continue Reading

• VMware Workstation Pro

  VMware Workstation Pro is a 64-bit hosted hypervisor intended to implement virtualization on Microsoft Windows and Linux endpoint computers, such as desktop systems.Continue Reading

• Understand the principles of data residency

  IT administrators should assess data residency on a case by case basis. That means understanding how the concept has changed and how it works in the cloud.Continue Reading

• The risks and rewards of a multivendor ERP strategy

  As old-school mega ERP implementations increasingly fall out of favor, companies are now picking and choosing software. Here are some of the issues that these choices create.Continue Reading

• Good budgeting strategy ties business plans to budgets in CPM software

  A well-prepared budget is both the product and the driver of strategic planning that gets results. Here's how the components relate, and how software oils the gears.Continue Reading

• Top five benefits of speech analytics tools for contact centers

  Learn the top benefits of speech analytics technology for contact centers, and how speech analytics tools can lead to a better customer experience.Continue Reading

• How IT can develop and deploy mobile apps

  If IT's goal is to get enterprise mobile apps to employees, there are several ways to go about it. The top development and deployment approaches are popular for a reason.Continue Reading

• VMware AirWatch

  VMware AirWatch is an enterprise mobility software provider based in Atlanta. AirWatch, a division of virtualization vendor VMware, provides technologies that help IT administrators deploy, secure and manage mobile devices, applications and data, as...Continue Reading

• How to make your VDI project plan a winner

  VDI can simplify life for IT admins, but they must plan the project out from the pilot phase through implementation. Keeping unexpected cost and complexity in mind is critical.Continue Reading

• Expert tips for implementing procure-to-pay software

  P2P software touches many departments, ties in suppliers and has a big impact on financials. You need all the major stakeholders at the planning table.Continue Reading

• The essential guide to ERP for small and medium-sized businesses

  By integrating important business processes and unifying data, an ERP system can help small and medium-sized businesses go up against the big guys. Here's what you need to know.Continue Reading

• Value drivers must be constant focus of digital technology initiatives

  Getting caught up in the enterprise digital technologies hype is dangerous for your company. Here's what to do instead.Continue Reading

• Microsoft Office 365 suite

  Microsoft Office 365 suite is a hosted, online version of Microsoft Office software. IT administrators access it from a web-based portal to set up new user accounts, control access to features and see the status of all Office 365 services and tools.Continue Reading

• Understand the basics of VMware Blast Extreme vs. PCoIP

  For years PCoIP has been the go-to remote display protocol for View shops, but VMware's in-house protocol, Blast Extreme, is ready to take over.Continue Reading

• How to use WMI and the CIM standard with Windows PowerShell

  WMI, Microsoft's implementation of the CIM standard, lets admins use PowerShell commands to view and modify system data and configuration.Continue Reading

• Four valuable Citrix HDX protocol features

  Citrix HDX protocol allows VDI shops to deliver HD quality virtual desktops and apps to users. It combines data deduplication, mobile SDKs, USB redirection and more.Continue Reading

• Four features of contact center evolution

  Contact center evolution is explored through four key features, identifying how contact centers have changed through the past, present and future.Continue Reading

• How does Windows AppLocker work?

  Windows AppLocker lets you use rules to whitelist or block applications based on attributes such as publisher or path, but it's not a comprehensive application control tool.Continue Reading

• Salesforce Sales Cloud closes the data sharing gap

  Salespeople live and die by the close. Closing a sale can be an art form, but there's far more to sealing a deal than artistry. Purchase decisions are based increasingly more on customer experience than product and price. And as competition for ...Continue Reading

• Five burning questions about remote desktop USB redirection

  When it comes to USB device redirection, IT administrators must pay close attention to network bandwidth, latency and reliability issues.Continue Reading

• Eight keys to supply chain sustainability

  Figuring out how to create a comprehensive and compelling supply chain sustainability initiative can be overwhelming. Here's guidance on getting it right.Continue Reading

• How to set up a Chromebook remote desktop

  It's easier than you think to set up a Google Chromebook remote desktop, thanks to low-cost devices that make for great VDI thin clients.Continue Reading