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• Wave Analytics Cloud not yet at its crest

  Analytics is such a fundamental part of doing business today that even providers not known for the service are jumping into the game. That's what customer relationship management provider Salesforce did when it announced the Wave Analytics Cloud in ... Continue Reading

• How Citrix USB redirection supports stylus peripherals

  A new feature in XenDesktop and XenApp makes it easier for stylus users, artists and engineers to link USB peripheral devices to their virtual desktops and applications, even when they're far away from the office. Continue Reading

• An introduction to mobile application design

  Mobile application design isn't always easy. An effective design keeps user experience at the forefront of the design process. Without that, an enterprise mobile app could fail. Continue Reading

• How VMware App Volumes works

  VMware App Volumes offers IT admins a way to deliver persistent applications from a nonpersistent virtual desktop pool. Learn exactly how this technology works. Continue Reading

• Salesforce Community Cloud (Community Cloud)

  Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers. Continue Reading

• Definitions to Get Started

  • What is UCaaS? Unified communications as a service guide
  • IP telephony (Internet Protocol telephony)
  • What is HR technology (human resources tech)?
  • What is compensation management?

  • What is talent management? Definition, basics and strategy
  • What is core HR (core human resources)?
  • What is HRIS (human resources information system)?
  • What is manager self-service?

  View All Definitions

• What are Microsoft Windows 10 update rings?

  Microsoft's Insider Program lets members choose from two different update rings -- a fast and a slow speed -- to get OS updates on their Windows 10 machines.Continue Reading

• Citrix DesktopPlayer

  Citrix DesktopPlayer is a desktop virtualization platform with a Type 2 hypervisor that administrators install locally on top of a Windows or Mac OS X operating system. DesktopPlayer allows users to access a separate virtual desktop when they are ...Continue Reading

• VMware App Volumes and ThinApp are better together

  VMware has two app virtualization tools, but organizations don't need to choose one or the other. Using App Volumes and ThinApp together gives IT departments plenty of app delivery options.Continue Reading

• Apple TV (Apple TV 4)

  Apple TV is a set-top box that allows end users to stream multimedia content from the Internet over a television.Continue Reading

• What is the best way to transition from Windows XP to Windows 10?

  If you're still on Windows XP, there's really only one Microsoft-supported way you can move from XP to Windows 10.Continue Reading

• Keep consumers close with mobile location-based services

  When stores first began setting up websites, customers suddenly had more flexibility. They could compare prices and make purchases without ever leaving the house. But the online experience didn't replace the in-store experience. And now tools like ...Continue Reading

• Cloud-based CRM enters new territory for Salesforce partners

  Channel partners are pursuing increasingly sophisticated Salesforce implementation projects, helping customers integrate and optimize complex systems.Continue Reading

• Three essentials for an effective mobile app strategy

  With mobile apps invading the enterprise, it's time to develop a strategy using a set of universal app development tools.Continue Reading

• Windows 10 guide for IT administrators

  Windows 10 boasts of bevy of features, including Contiuum, Universal Windows apps, Cortana and improved security. Before you migrate to the latest OS, read up on what it has to offer.Continue Reading

• Is Windows 10 really the last version of Windows?

  Microsoft has said that Windows 10 is the last version of Windows, and that's sort of true. Rather than releasing Windows 11 in years to come, the company will deploy perpetual updates to Windows 10.Continue Reading

• CRM documentation paves way to successful release management

  As companies use a CRM system in the wild, they need to be able to make tweaks, and those changes need to be well-documented.Continue Reading

• VDI assessment guide

  Wait! Don't implement VDI technology until you know your goals and needs. A VDI assessment should consider the benefits of a VDI environment and its effects on end users.Continue Reading

• Guide to calculating ROI from VDI

  Calculating ROI from VDI requires a solid VDI cost analysis. Consider ROI calculation models, storage costs and more to determine how much you'll benefit from VDI -- if at all.Continue Reading

• Guide to choosing and managing VDI thin clients

  First, decide whether thin clients are right for your environment. Then learn what to look for in VDI hardware and what kind of management capabilities you need.Continue Reading

• Android device management: Everything you need to know in one guide

  The Google Android mobile operating system runs on a wide variety of devices. Learn how IT can manage and secure such a diverse OS in the enterprise.Continue Reading

• Five tips for managing guest wireless network access

  With the proliferation of mobile devices, guest access to enterprise networks is more common. IT can maintain security with tools such as identity management and per-session security keys.Continue Reading

• Five Citrix Synergy 2015 sessions to look forward to

  There are lots of different session types and tracks to choose from at Citrix Synergy 2015. Before you etch your schedule in stone, make sure to consider these five sessions for desktop virtualization admins.Continue Reading

• CRM platforms alone won't give total customer picture

  Some CRM vendors have started to demonstrate the power of unified CRM platforms, enabling companies to manage customer data, analytics, financials and more from a single application and get a unified view. But many companies still struggle with ...Continue Reading

• Setting standards for in-house app development and delivery

  As with anything, mobile application development goes best when IT comes in with a well-thought-out plan. Learn how to optimize your app dev and delivery process.Continue Reading

• How do I open an .xpx file in Office 2002 SP3?

  An .xpx file can cause problems for Office 2002 SP3 users, but Microsoft does provide help in Windows 7 and with a free XPS viewer.Continue Reading

• CRM skills training essential for system management

  The right CRM training is crucial to the management and development of a CRM system. Make sure your staff has the right CRM skills to survive.Continue Reading

• The double-edged sword of location-based technologies

  Location-based technologies like personalization are yielding valuable consumer data, but companies need to be careful stewards of the information.Continue Reading

• How does SAP ERP forecasting help predict material consumption?

  To help you prepare realistic sales, production and procurement plans, try leveraging SAP ERP forecasting to calculate your materials needs.Continue Reading

• How can manufacturers improve field service operations?

  Equipment providers and distributors are shifting their focus to improving field service. What are some best practices and technologies that can boost customer engagement and increase sales?Continue Reading

• Want to get into mobile marketing? Know your customer

  In this book excerpt, author and industry watcher Chuck Martin shows how customers' mobile behaviors should dictate companies' marketing strategies.Continue Reading

• Apple Device Enrollment Program streamlines deployment, MDM

  The Apple Device Enrollment Program allows IT pros to automate deployment, and they can also preset mandatory MDM configurations out of the box.Continue Reading

• Microsoft Click-To-Run

  Microsoft Click-to-Run is a way to quickly install Microsoft products, including versions of Office 2010 and Office 2013. Continue Reading

• Bringing HR and finance together

  HR and finance information has traditionally been siloed, but organizations are finding that to be competitive, they have to break down the long-standing barriers between the two departments.Continue Reading

• Manufacturing operations management merges ERP and MES

  As integrated manufacturing systems evolve, a new term -- manufacturing operations management -- signifies the merger of ERP and MES.Continue Reading

• The buzz: New 4-D printing gets itself together

  And you thought 3-D printing was avant-garde? Get a load of this one-upper: The 4-D process prints parts that can assemble or repair themselves. That is, in theory.Continue Reading

• Rooted Android device risks include network access, data theft

  Rooting an Android smartphone or tablet makes the device more vulnerable to malicious apps that could wreak havoc on a corporate network. MDM alone can't stop the threat.Continue Reading

• Microsoft Windows Recovery Environment (Windows RE)

  The Microsoft Windows Recovery Environment, or Windows RE, is a simplified, scaled-back version of the Windows operating system that is used to boot the system when Windows 8.x, Windows Server 2012 or Windows Server 2012 R2 can't.Continue Reading

• What is the SAP HANA XS Engine and how does it work?

  Ethan Jewett explains how the SAP HANA XS Engine is used to run lightweight applications on the SAP in-memory database platform.Continue Reading

• client-side extension (CSE)

  A client-side extension (CSE) is an integral component of enterprise group policy administration that applies Group Policy to users or endpoint systems.Continue Reading

• Create SuccessFactors Metadata Framework objects, rules with ease

  Looking at extending SuccessFactors software? Consultant Luke Marson lays out best practices for using the SuccessFactors Metadata Framework to make it happen.Continue Reading

• Top treasury management software features for buyers

  Hyoun Park lists critical features finance managers should look for when evaluating treasury management software.Continue Reading

• How Box integration works with other enterprise apps

  To get the most out of Box, use its APIs to integrate your enterprise applications with its cloud storage platform.Continue Reading

• Buying ERP: Top 10 midmarket ERP systems

  This buyer's guide provides a rundown of the top 10 midmarket ERP systems out there today.Continue Reading

• What's the difference between SAP ABAP and SAP Basis?

  Confused by the difference between SAP ABAP and SAP Basis? Developer Ethan Jewett explains how to tell them apart.Continue Reading

• How do media servers differ from media gateways?

  Expert Carrie Higbie explains how media servers differ from media gateways and how media servers are useful in video and voice environments.Continue Reading

• FAQ: Understanding and leveraging 3PL providers

  In this FAQ, learn all about third-party logistics (3PL) providers and what they can offer manufacturers.Continue Reading

• How does a volts direct current signal relate to telecom?

  Expert Matt Brunk explains how a volts direct current signal is used in telecommunications.Continue Reading

• Updates of cloud-based applications not as automatic as they may seem

  According to experts, some of the onus still falls on users to update cloud-based applications, despite vendor promises of automatic upgrades.Continue Reading

• Three important VDI application deployment considerations

  Consider app compatibility and the frequency of updates when you choose VDI application deployment methods. Oh, and don't forget cost.Continue Reading

• Quick fixes for the most common post go-live SAP error messages

  There are a number of SAP error messages that can occur post ERP go-live, writes Jawad Akhtar. Here's how to knock them out.Continue Reading

• Use SAP Backflush functionality to automate production processes

  Companies save themselves headaches by automating production processes using SAP Backflush and Automatic Goods Receipt functions, writes Jawad Akhtar.Continue Reading

• If you're not using Windows Sysinternals tools, you should be

  Windows Sysinternals tools can make work a lot easier for IT administrators, but many people don't even know the suite exists. Get with the program!Continue Reading

• A sampler of VDI-friendly Windows PowerShell scripts

  You can automate desktop provisioning, monitoring and more in a VDI environment, so check out these handy Windows PowerShell scripts for VDI admins.Continue Reading

• What is a UC client?

  What do vendors mean when they refer to a UC client? Learn what a UC client is and how it is used.Continue Reading

• How business process redesign is affecting ERP

  In this expert tip, learn how business process redesign fits into the ERP implementation process and the role that business process management plays.Continue Reading

• What is IT's role in the order to cash cycle?

  The order to cash cycle is an important business process with numerous steps. It's vital for IT to know the system and choose the right software.Continue Reading

• VMware vSphere Web Client plug-in

  VMware vSphere Web Client plug-ins are programs that either come from VMware itself or from third-party developers and partners to extend the vSphere Web Client with custom menu selections and toolbar icons that provide access to custom capabilities...Continue Reading

• Breaking down five desktop delivery methods

  There are a lot of ways to accomplish desktop delivery these days, and they all come in shorthand: VDI, SBC, DaaS and more.Continue Reading

• Mobile application delivery: How to do it and what to beware of

  Mobile application delivery is a tough nut to crack. Every delivery option has drawbacks, such as cost, connectivity and user experience.Continue Reading

• AppX file

  AppX is the application distribution file format that was introduced with Microsoft Windows 8.Continue Reading

• How to install Microsoft RDS in Windows Server 2012

  When you're ready to install Microsoft RDS, keep an eye on each component. Some are mandatory in Windows Server 2012 and others aren't.Continue Reading

• Configuring Remote Desktop Services roles for high availability

  Although Windows Server 2012 RDS comes with new high availability capabilities, configuring Remote Desktop Services HA is no simple task.Continue Reading

• CRM user interface guide

  This guide provides an at-a-glance look at Oracle, SAP, Microsoft and Salesforce.com’s user interfaces for their mobile client, Outlook integration and sales dashboards.Continue Reading

• Microsoft virtual desktop licensing guide

  Microsoft licensing is convoluted, particularly for VDI. This guide navigates Windows virtual desktop licensing, how to reduce licensing costs, and what’s legal and what’s not.Continue Reading

• Workforce management (WFM) software

  Workforce management (WFM) software is an umbrella term for desktop and mobile programs that help a business manage staff scheduling. The term originated in contact centers and other service businesses that employ a large number of workers who are ...Continue Reading

• records information management (RIM)

  Records information management (RIM) is a corporate area of endeavor involving the administration of all business records through their life cycle.Continue Reading

• Introduction to SAP ABAP internal tables

  In this SAP Press book chapter download, find an overview of SAP ABAP internal tables. Learn about the different ABAP table types available.Continue Reading

• Warehouse control system (WCS)

  Warehouse control system (WCS) is a software application for orchestrating activity flow within a warehouses and distribution center.Continue Reading

• fixed-mobile convergence (FMC)

  Fixed-mobile convergence (FMC) is the trend towards seamless connectivity between fixed and wireless telecommunications networks... (Continued)Continue Reading

• RMON (Remote Network Monitoring)

  RMON (Remote Network Monitoring) provides standard information that a network administrator can use to monitor, analyze, and troubleshoot a group of distributed local area networks (LANs) and interconnecting T-1/E-1 and T-2/E-3 lines from a central ...Continue Reading

• Automatic Identification and Data Capture (AIDC)

  Automatic Identification and Data Capture (AIDC) is a broad set of technologies used to collect information from an object, image or sound without manual data entry. The actual technologies involved, the information obtained and the purpose of ...Continue Reading

• Oracle vs. SAP lawsuit: The trial begins

  It’s been more than three years since Oracle filed a lawsuit against SAP alleging intellectual property theft. Read this special report for the history of the Oracle vs. SAP lawsuit.Continue Reading

• SAP Sapphire Now 2010 Orlando: SearchSAP.com Special Report

  This SAP Sapphire 2010 special report features content from SAP's annual user conference in one convenient location.Continue Reading

• Manufacturing ERP case studies and examples

  These manufacturing ERP case studies will help you get started with an implementation project. Learn best practices, strategy building methods, common mistakes to avoid and more.Continue Reading

• Supply chain management (SCM) and business intelligence (BI): Questions about integration

  Integrating SCM and BI can boost the effectiveness supply chain analytics. SCM BI integration can be tricky, so before you get started, find answers to some common SCM and BI questions.Continue Reading

• virtual machine configuration

  Virtual machine configuration is the arrangement of resources assigned to a virtual machine. The resources allocated to a virtual machine (VM) typically include allocated processors, memory, disks, network adapters and the user interface.Continue Reading

• Supply chain management (SCM) modules guide

  Supply chain management (SCM) software, which is made up of a variety of modules, is essential to running a smooth supply chain. In this guide, you'll find introductions to SCM system modules, including supply chain planning and execution, supply ...Continue Reading

• Getting started with warehouse management system (WMS) training

  To be effective, WMS training must cover WMS users' interaction with mobile devices and software, as well as new ways of moving goods safely and efficiently through the warehouse.Continue Reading

• Introduction to supply chain management (SCM) EDI

  Manufacturers can use supply chain electronic data interchange (EDI) to control processes such as purchase orders, shipment notices and invoices. SCM EDI speeds the transfer of electronic business processes.Continue Reading

• Top five supply chain technology and integration challenges

  Supply chain integration can be a challenging undertaking for manufacturers. Knowing some of the top supply chain technology mistakes and challenges can help make the implementation process run smoother.Continue Reading

• Back ends for desktop virtualization: A guide

  This guide on desktop virtualization and back-end virtualization engines covers how hypervisors from VMware, Microsoft and Citrix Systems enable desktop virtualization.Continue Reading

• Introduction to SCM CRM integration

  While supply chain management (SCM) and customer relationship management (CRM) are not commonly thought of together, these software systems make a powerful team. SCM CRM integration can help manufacturers connect with their supply chain customers.Continue Reading

• SCM and PLM: Questions about integration

  Integrating your supply chain management (SCM) software with your product lifecycle management (PLM) software optimizes the capabilities of both systems. Before getting started, read answers to some SCM PLM integration questions.Continue Reading

• Planning for a warehouse management software (WMS) project

  Any warehouse management system (WMS) project brings big changes to your IT and business processes. Here are tips for avoiding pitfalls and creating a WMS plan that meets your unique needs.Continue Reading

• Introduction to MES integration

  Manufacturing execution system (MES) software helps manufacturers to smoothly manage daily processes. MES integration with other systems -- including ERP and SCM -- makes this even easier.Continue Reading

• Inventory management software frequently asked questions (FAQ)

  Inventory management software goes beyond simple record-keeping to provide the information and analysis you need to make better decisions. Here are some frequently asked questions.Continue Reading

• Enterprise resource planning (ERP) modules guide

  ERP systems, which are made up of a variety of software modules, can seem complex. In this guide, you'll find introductions to ERP modules, including PLM, SCM, CRM, HCM, WMS, assets, orders, financials, inventory and projects.Continue Reading

• SAP ERP/ECC 6.0 upgrade planning and strategy

  Designing an SAP upgrade stategy is critical to the success of your SAP ERP/ECC 6.0 upgrade project. Find out how to decide whether you want a technical upgrade, a functional upgrade or strategic upgrade, as well as how to measure the success of ...Continue Reading

• Guide to business intelligence for manufacturing

  Business intelligence (BI) software is being adopted by a growing number of manufacturers. In the first installment of this BI guide, find an introduction to BI software for manufacturing. Read how manufacturers are using BI and find software ...Continue Reading

• Five call center sales tips and techniques

  In difficult economic times, ramping up sales in the call center can provide another outlet to help companies meet sales quotas and drive sales effectiveness. We've gathered these five tips for companies looking to improve call center sales and ...Continue Reading

• R/3

  R/3 is the comprehensive set of integrated business applications from SAP, the German company that states it is the market and technology leader in business application software.Continue Reading

• How to build a business case for RFID

  Are you considering RFID for your business needs? In this guide, read an introduction to RFID technology and implementation, learn about SAP RFID software and RFID for ERP and find out how to calculate ROI for RFID.Continue Reading

• key-value pair (KVP)

  A key-value pair (KVP) is a set of two linked data items: a key, which is a unique identifier for some item of data, and the value, which is either the data that is identified or a pointer to the location of that data.Continue Reading

• SAP ABAP development quiz

  Are you interested in ABAP? Of course you are. It is one of the essential SAP languages and knowledge of ABAP is very valuable. Test your ABAP skills here.Continue Reading

• Quiz: SAP for beginners

  Do you have what it takes to start an SAP career? Find out by taking this test based on the book "Discover SAP" by Nancy Muir and Ian Kimbell.Continue Reading

• hairpinning

  In general telecommunication, hairpinning is returning a message from an origin endpoint back in the direction it came from as a way to get it to its destination endpoint.Continue Reading

• SAP BW certification quiz

  Preparing for the SAP BW certification exam? Take our quiz to make sure you're up to speed on the key concepts.Continue Reading

• mySAP

  MySAP, a product of the German software company SAP, is an e-business software integration tool that delivers content to a user based on his or her role in an enterprise.Continue Reading

• SAP Integration Server

  SAP Integration Server is the central component of SAP XI (Exchange Infrastructure), the company's enterprise application integration (EAI) product.Continue Reading

• Access

  is for IT professionals, business leaders and developers who want to take a strategic approach to end-user computing. We cover the forward-thinking tactics and technologies needed to provide users with the tools they need to do their jobs.Continue Reading