PRO+ Premium Content/Storage

Running applications in software-as-a-service clouds has become the norm over the last several years. Cost has been the primary driver behind this transition, with organizations finding it often less expensive to subscribe to a SaaS cloud than run applications on premises. Application vendors, meanwhile, are increasingly switching to a cloud-only delivery model where they maintain the application -- and ensure it is properly configured -- and the hardware it runs on. While there is no denying the benefits to using SaaS applications, the very nature of cloud-based applications can sometimes give IT pros a false sense of security that the application provider will handle SaaS data protection and address any problems that may occur. There is a bit of truth behind this perception. If a SaaS application experiences stability issues, or the underlying infrastructure fails, it is the provider's responsibility to fix the problem. However, it usually will not take responsibility for any associated data. This policy has existed for as ...