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Top Stories
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Tip
11 Dec 2019
How to shut down and restart a remote computer
Shutting down or restarting a computer remotely is often a necessary process. Explore the multiple ways to do so, using methods such as GUI and CLI commands. Continue Reading
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Tip
19 Nov 2019
When not to convert basic disks to dynamic disks
Converting basic disks to dynamic disks can help achieve improved performance in your Windows OS. However, there are compatibility restrictions you should be aware of before diving into this conversion process. Continue Reading
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News
25 May 2021
Samsung releases two more smart TV, PC hybrids
The new 24- and 43-inch Smart Monitors will run Microsoft 365 and support Bixby, Google Assistant and Amazon Alexa voice assistants. Pricing for Smart Monitors starts at $200. Continue Reading
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News
14 May 2021
Apple-focused Jamf to buy Wandera for endpoint security
The $400 million acquisition would bring cloud-based zero trust security to Jamf's Apple-focused endpoint management platform. It's Jamf's largest acquisition to date. Continue Reading
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News
12 May 2021
Dell releases 7 PCs for CAD, graphic designers
Dell has designed the Precision series desktops for power-hungry tasks like CAD and data science. But they come when desktop sales are on the decline. Continue Reading
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News
21 Apr 2021
Apple takes its M1 chip to the iMac, iPad Pro
The proprietary Apple silicon allows for an iPad Pro and an ultra-thin iMac with faster processing and graphics than previous models. The new products will ship next month. Continue Reading
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News
21 Apr 2021
VMware launches Anywhere Workspace to secure remote workers
Anywhere Workspace is an integrated product bundle that includes Workspace One, the VMware secure access service edge architecture and the Carbon Black endpoint security tool. Continue Reading
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Tip
08 Apr 2021
Incorporating zero trust into endpoint security
Zero trust is a complex term, but organizations that take security seriously must know what it is and how it can support existing endpoint security platforms. Continue Reading
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News
06 Apr 2021
Keeping tabs on employees in the hybrid workplace
Companies want better ways to determine if their employees are mentally healthy or are at risk of a breakdown in the hybrid workplace. Vendors line up to meet the demand. Continue Reading
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Tip
05 Apr 2021
Top 6 endpoint security software options in 2021
The market for endpoint security software can be confusing to navigate for decision-makers, but this market roundup should help them navigate this process. Continue Reading
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Tip
05 Apr 2021
6 components to look for in an endpoint security platform
When it comes to selecting an endpoint security product, customers should look for essential features, such as application protection, that are crucial for enterprise security. Continue Reading
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News
19 Mar 2021
Microsoft makes PowerPoint Presenter Coach widely available
Microsoft has added features to PowerPoint Presenter Coach. The enhancements in the self-help tool provide better tips on how to improve presentations that use PowerPoint slides. Continue Reading
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News
10 Mar 2021
Component shortages to constrain PC market through 2022
Chip and GPU shortages will prevent PC manufacturers from meeting demand through 2022. Supply constraints could limit PC market growth to single digits, forecasters say. Continue Reading
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News
05 Mar 2021
Microsoft makes Productivity Score useful to tech buyers
Microsoft's Productivity Score update lets an organization's tech buyers monitor, without the help of IT staff, the average performance of employees' PCs and mobile devices. Continue Reading
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News
04 Mar 2021
Microsoft makes Universal Print generally available
Microsoft wants Universal Print to replace on-premises print servers. The cloud service provides printer management and eliminates the use of printer drivers. Continue Reading
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News
02 Mar 2021
Microsoft bolsters data security in 365
Microsoft said the latest 365 security features provide better protection for corporate data. The improvements guard sensitive information against attacks and leaks. Continue Reading
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News
23 Feb 2021
Microsoft to add a text prediction feature to Word
The feature, scheduled for release next month, makes suggestions as a person types in Word. Microsoft said the predictive text feature will make writing faster and more efficient. Continue Reading
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News
22 Feb 2021
Microsoft announces Office 2021, Office LTSC
Microsoft will launch two versions of Office for those who don't want Microsoft 365 subscriptions. Office 2021 and Office LTSC will be available in the second half of the year. Continue Reading
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News
17 Feb 2021
Microsoft crowdsources notifications for Edge
Microsoft wants the crowd to determine which notification requests are seen in Edge. The company has introduced a system to show useful notifications and hide annoying ones. Continue Reading
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News
12 Feb 2021
Google adds alias email addresses to Gmail search
Google has added to Gmail the ability to search all of a person's email addresses. The more comprehensive search results make it easier to find emails within inboxes. Continue Reading
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News
09 Feb 2021
Microsoft to drop Edge Legacy from upcoming Windows update
Microsoft is doing some spring cleaning with its Edge browser. The April Windows update will uninstall Edge Legacy and replace it with the new, Chromium-based Edge. Continue Reading
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News
29 Jan 2021
Microsoft launches Application Guard for Office
Microsoft's new Application Guard for Office opens untrusted Word, PowerPoint and Excel documents in a container to protect a user's computer from threats. Continue Reading
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Tip
29 Jan 2021
Why endpoint security is important and how it works
Organizations and IT admins must understand the fundamental approaches that endpoint security platforms take to secure endpoints and defend against common threats. Continue Reading
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News
27 Jan 2021
Rebound in IT spending expected in 2021
Worldwide IT spending is slated to grow this year, as companies increase support and security for remote workers. Gartner projects spending will hit nearly $4 trillion. Continue Reading
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News
22 Jan 2021
Otter.ai helps Google Meet stay competitive
Otter.ai provides captioning, live transcription and recording options in Google Meet. The features match those in Zoom and Microsoft Teams. Continue Reading
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Opinion
15 Jan 2021
Will Windows 10 be the last Windows OS?
It's difficult to say whether Windows 10 will be the final version of the Windows OS, but a look at Microsoft's history and approach to OSes may shed some light on the situation. Continue Reading
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News
13 Jan 2021
CES: Laptops sport designs friendly for remote workers
Top PC manufacturers Dell, HP and Lenovo emphasized at-home flexibility in their CES laptop announcements. Remote work has driven the need to be productive anywhere. Continue Reading
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Tip
30 Dec 2020
Evaluate if Windows 10 needs third-party antivirus
While Windows Defender, Microsoft's native antivirus for Windows 10 systems, is suitable for personal use, enterprise users may require a more comprehensive antivirus offering. Continue Reading
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Tip
24 Dec 2020
PCaaS vs. DaaS: learn the difference between these services
While there is a lot of confusion surrounding DaaS -- devices as a service -- and PCaaS and what these services are defined as, but there may be less of a distinction than you think. Continue Reading
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News
22 Dec 2020
Remote work to drive portable monitor demand in 2021
Manufacturers like Lenovo, HP and ViewSonic expect high demand for portable monitors in 2021 as workers try to get the dual-screen experience at home. Continue Reading
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Tip
10 Dec 2020
How to configure proxy settings using Group Policy
IT pros can use this labor-saving tip to manage proxy settings calls for properly configured Group Policy settings. Here are the steps to take. Continue Reading
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Tip
04 Dec 2020
How to set up MFA for Office 365 on end-user devices
When it comes to authentication factors, more is always better from a security perspective. Find out how to deploy MFA on end-user devices for Microsoft 365 users. Continue Reading
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Tip
01 Dec 2020
How to enable and disable Tamper Protection in Windows 10
Tamper Protection in Windows 10 can protect against malware and third-party applications from changing Windows security settings. Learn how to use the new security feature. Continue Reading
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Tip
24 Nov 2020
11 tips to improve Windows 10 performance
With a few minor tweaks, such as maximizing RAM, disabling visual effects and getting rid of unnecessary services, you can increase Windows 10 performance. Continue Reading
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News
19 Nov 2020
Microsoft Pluton chip will secure future Windows PCs
Microsoft said its Pluton security chip would protect data even when an attacker has physical control of a computer. Future Windows PCs will include the new chip. Continue Reading
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Tip
13 Nov 2020
How does Microsoft 365 extend Windows 7 support?
Microsoft is ending its official support for Windows 7. However, Microsoft 365 customers have the option to extend support via continued Windows security updates. Continue Reading
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News
13 Nov 2020
Google sunsetting G Suite unlimited storage
G Suite customers who enjoyed unlimited storage for years will have to switch to a plan with limits. Google announced the change when G Suite became Workspace. Continue Reading
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Tip
12 Nov 2020
Windows 10 updates to avoid and how to address them
While Windows administrators can never ignore Microsoft's updates, it may make sense to delay or even avoid Windows updates until they are stable for enterprise users. Continue Reading
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News
11 Nov 2020
Apple begins shift from Intel with debut of M1-based MacBooks
Apple has started the shift from Intel processors to its ARM-based M1 chip with the introduction of M1-based MacBooks and a Mac mini, boasting higher performance for less power. Continue Reading
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Tip
10 Nov 2020
When to use SCCM in the cloud with a CMG
Organizations can run SCCM in the cloud with the help of a cloud management gateway. IT admins should determine if their organization fits within these use cases before deployment. Continue Reading
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News
05 Nov 2020
Microsoft Productivity Score limited by lack of data
Microsoft's new Productivity Score tool for 365 needs third-party data and security information to be entirely useful to enterprises, analysts said. Continue Reading
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Tip
03 Nov 2020
How and when to perform a Windows Registry cleanup
Desktop administrators should learn the best methods to edit the Windows registry, and how to avoid manual registry edits due to the damage that registry issues can cause. Continue Reading
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Tip
03 Nov 2020
How IT can use the Microsoft Assessment and Planning toolkit
Organizations can use the Microsoft Assessment and Planning toolkit to assess a variety of aspects of their desktop environment, including hardware, resource use and more. Continue Reading
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Tip
30 Oct 2020
What to do when a Windows Insider Program build isn't working
Organizations that test Windows Insider Program builds must be prepared for bugs in the platform, and systems admins need to know what to do when they encounter them. Continue Reading
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News
30 Oct 2020
Microsoft redirects to Edge as IE nears end of life
Microsoft will force some sites to open in Edge instead of IE, another sign the browser is nearing its end of life. Enterprise users must adapt, experts say. Continue Reading
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Feature
29 Oct 2020
Smartphones and laptops for business hinge on cost, use, apps
Factors like cost, usage, applications, management, longevity and security figure in the selection of company-issued smartphones, laptops and printers for digital workers. Continue Reading
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Feature
27 Oct 2020
7 essential remote worker security policies for IT departments
With the COVID-19 pandemic forcing so many to work remotely, IT admins need to update the security aspect of their organization's work-from-home policies to keep pace with this trend. Continue Reading
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Tip
27 Oct 2020
Windows 10 system requirements for enterprise users
IT pros must understand that their desktops' upgrade method, workload and other factors affect whether the Windows 10 system requirements are sufficient. Continue Reading
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Answer
22 Oct 2020
Does Office 365 include Teams with enterprise licenses?
There are numerous issues that come with licensing for Microsoft Teams, including this key question: Does Office 365 include Teams with the different Office 365 licenses? Continue Reading
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Tip
16 Oct 2020
A complete guide to troubleshooting Windows Hello
Windows Hello has several common issues that administrators may need to troubleshoot. Find out what those issues are here and what to do about them. Continue Reading
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Tip
14 Oct 2020
Comparing Jamf vs. Fleetsmith for macOS management
Like any decision around purchasing a business technology, the Jamf vs. Fleetsmith debate for Apple device management comes down to certainty, compatibility and feature sets. Continue Reading
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News
13 Oct 2020
Mac users key in defending against Apple T2 chip flaw
IT pros should lean on Mac users to protect corporate networks against exploiters of the Apple T2 chip vulnerability. Hard drive encryption will also help defend against attackers. Continue Reading
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News
07 Oct 2020
Lenovo launching the first foldable PC, the ThinkPad X1 Fold
Lenovo touted the ThinkPad X1 Fold as a unified experience for workers who use laptops and tablets. The company has started taking orders. Continue Reading
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Feature
05 Oct 2020
Jamf Pro Intune integration targets compliance, zero trust
Find out how the new Jamf Pro integration with Microsoft Intune's conditional access can simplify the back-end management of user authentication for macOS devices in the enterprise. Continue Reading
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News
29 Sep 2020
Microsoft updating look, features in Outlook for macOS
An improved search function, additional customization options and a newly revised aesthetic are among the Outlook for macOS improvements planned by Microsoft. Continue Reading
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Tip
23 Sep 2020
Set up Windows Remote Desktop on a Mac device
Organizations that need to enable remote workers on Mac devices should consider allowing them to remotely access Windows desktops with the Windows Remote Desktop application. Continue Reading
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News
23 Sep 2020
Microsoft Endpoint Manager gets better Mac, iPad management
Microsoft Endpoint Manager will eventually have new tools for securing and managing Macs, iPads and virtual endpoints. A more secure Edge browser is also on tap. Continue Reading
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News
21 Sep 2020
Google Meet updates close in on Microsoft Teams, Zoom
The latest Google Meet features let participants see up to 49 people on-screen at a time. Other enhancements include better control over who gets access to meetings. Continue Reading
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News
02 Sep 2020
Microsoft launches Word transcription tool
The new Microsoft Word transcription feature makes crafting notes from an audio file a more streamlined process. The service is available with a Microsoft 365 subscription. Continue Reading
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Tip
01 Sep 2020
Evaluate if the MacBook Air is good for business use
The MacBook Air is popular in the consumer market, but IT admins should evaluate the MacBook Air for business as a separate issue, looking into the device specs and use cases. Continue Reading
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News
28 Aug 2020
Microsoft ending 365 IE 11 support in 2021
With Microsoft 365 IE 11 support coming to an end, organizations must prepare for the day when relying on the browser is no longer an option, industry observers said. Continue Reading
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News
26 Aug 2020
PC sales soar as pandemic restructures the computer market
There's no question that the pandemic has bolstered PC sales. But analysts disagree on whether rising PC ownership means the computer market has reached a sustainable new height. Continue Reading
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Tip
24 Aug 2020
How to use the Office cloud policy service with Microsoft 365
The Office cloud policy continues Microsoft's trend of converging management utilities within Microsoft Endpoint Manager, and IT can manage all Office apps within this platform. Continue Reading
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Tip
07 Aug 2020
Using Task Manager to monitor memory usage in Windows 10
With the Windows 10 Task Manager, desktop admins can monitor memory usage across the desktop to identify the source of any performance issues and terminate it. Continue Reading
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News
03 Aug 2020
Microsoft puts Universal Print in preview
Microsoft says cloud-based Universal Print simplifies printer management by replacing on-premises infrastructure. The service is available through 365 on Windows 10 devices. Continue Reading
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Tip
31 Jul 2020
How to fix a Windows 10 boot loop
A Windows reboot loop is a vicious and frustrating cycle, but there are ways you can fix a Windows 10 boot loop problem, including booting in Safe Mode. Continue Reading
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Tip
31 Jul 2020
Learn native Windows 10 virtual memory management methods
With the variety of local techniques for managing Windows 10 virtual memory, desktop administrators can address numerous performance issues on end-user machines. Continue Reading
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Tip
30 Jul 2020
How to enable Hyper-V on Windows 10 for a lab environment
While there are several ways to test new updates on virtual machines, Hyper-V enables desktop administrators to add multiple VMs to a single desktop and run tests. Continue Reading
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Tip
27 Jul 2020
6 Group Policy best practices for Windows 10 admins
Group policies are a central component of Windows 10 configuration. Here are six best practices that can simplify Group Policy management for Windows 10. Continue Reading
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Tip
24 Jul 2020
How IT admins can use PowerShell to monitor CPU usage
IT administrators that are familiar with PowerShell can use certain scripts to monitor CPU performance on desktops to determine the root cause of desktop performance issues. Continue Reading
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News
23 Jul 2020
New Microsoft Lists tracks info in 365 productivity suite
Microsoft Lists, launching in July, is intended to help organizations store and track selected information from 365. Lists will come with the productivity suite. Continue Reading
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Tip
22 Jul 2020
Top 5 enterprise Linux distributions to consider adopting
While Linux distributions all serve a similar purpose in the enterprise, organizations should still familiarize themselves with the different distributions to find the best fit. Continue Reading
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Tip
20 Jul 2020
What IT can do when Microsoft 365 is not working
IT professionals who manage Microsoft 365 should be aware of common issues that administrators face. They can solve many of these problems with the right policy or PowerShell scripts. Continue Reading
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News
17 Jul 2020
Google Meet features counter Zoombombing, streamline mobile
New Google Meet features announced this week should make the platform better, analysts said. Google will need more to compete with Cisco, Microsoft and Zoom. Continue Reading
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News
14 Jul 2020
COVID-19 recession looms for PC market
The PC market will likely contract as 2021 nears, analysts say. The second quarter was a positive one for PCs, as companies bought laptops to enable remote work. Continue Reading
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Tip
14 Jul 2020
Ensure remote users meet data protection standards
During the pandemic, users may have adopted insecure applications as part of their workflows. IT pros must ensure remote data protection by securing or removing these apps. Continue Reading
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News
07 Jul 2020
Microsoft launches Windows File Recovery tool
Despite the prevalence of cloud storage and data backups, important files are still lost. Microsoft's Windows File Recovery tool aims to address the problem. Continue Reading
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News
30 Jun 2020
Citrix microapps look to ease office reopening
With new Workspace microapps, Citrix is looking to make it easier for offices to reopen. Company representatives said the tools were informed by the firm's own experiences. Continue Reading
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News
24 Jun 2020
Macs to run on Apple silicon, leaving Intel behind
Future Macs will not run on Intel processors but on Apple silicon chips. The change could present compatibility issues, although it could be a step toward a consistent user experience. Continue Reading
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Feature
18 Jun 2020
IT must prep for the rise of the hybrid team
Phased reopenings are on the horizon, so IT pros must prepare for a hybrid team approach -- with some employees in the office and others at home. Continue Reading
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Feature
16 Jun 2020
Passwordless authentication options and best practices
Organizations that want to move away from passwords for authentication should learn the best practices for implementing passwordless authentication and which factors fit them best. Continue Reading
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Tip
08 Jun 2020
How to deploy Office 365 Applications with Microsoft Intune
Organizations that deploy Office 365 applications with Intune can set various configurations, such as what versions of the deployed apps and how the apps receive updates. Continue Reading
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News
05 Jun 2020
New Quest Kace products make UEM easier for IT admins
With the latest Quest Kace UEM updates, IT pros can now better control Chromebooks and manage Apple TVs. Experts say managing a variety of devices is critical for a remote workforce. Continue Reading
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News
01 Jun 2020
New HP hardware directed at remote work
HP hardware releases are centered on 'micro mobility' around the home, enabling remote employees to be productive in spaces not designed for work. Continue Reading
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News
29 May 2020
Ivanti updates its unified endpoint management
Ivanti Unified Endpoint Manager 2020.1 was released this month, emphasizing remote work features for IT pros and noting the importance of endpoint management in the 'new normal.' Continue Reading
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Tip
27 May 2020
How SCIM can automate user provisioning
Using SCIM allows users to access resources within unrelated partner environments automatically without organizations needing to create and maintain external user accounts. Continue Reading
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Feature
26 May 2020
Manufacturer turns to micro apps to save time
An electronics manufacturer is in the planning stages of implementing micro apps in Citrix Workspace in the hopes of saving time and easing distractions. Continue Reading
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Feature
26 May 2020
End-user productivity becomes a priority for remote work
The initial response to COVID-19 focused on purchasing new technologies and retooling systems to support work from home, but organizations must help maintain end-user productivity. Continue Reading
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Opinion
18 May 2020
How to optimize the digital workspace experience
Digital workspaces aim to converge users' resources and IT's management into a single technology, but this massive undertaking can present some administration and UX challenges. Continue Reading
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Tip
12 May 2020
How to safely stop unnecessary Windows 10 services
Windows 10 comes with a lot of services, but not all of them are necessary. Consider stopping unnecessary Windows 10 services to boost performance and security. Continue Reading
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Feature
06 May 2020
IT needs durable remote work strategy to keep employees home
After the initial rush, IT admins are now faced with how to keep remote work going. Continue Reading
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News
30 Apr 2020
Security is central in Ubuntu 20.04 LTS release
Canonical released its Ubuntu 20.04 LTS Linux distribution, emphasizing a holistic approach to security -- from hardware to applications. Continue Reading
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Feature
27 Apr 2020
How Jamf is managing Apple devices during quarantine
Managing Apple devices remotely has been made easier through cloud-based products and administration software. Continue Reading
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Answer
24 Apr 2020
How to change UEFI and BIOS password on Windows 10
Admins may need to open the BIOS or UEFI interface to change BIOS passwords on Windows 10. This process isn't too complex, but IT pros should follow these steps to accomplish this. Continue Reading
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News
24 Apr 2020
For IT, Windows 10 update 2004 complicated by COVID-19
Microsoft's Windows 10 update 2004 is set to release amid the coronavirus pandemic. Experts and IT admins say the appetite for new features may be mixed. Continue Reading
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Feature
23 Apr 2020
Knoa software measures remote worker effectiveness
At a time when in-person interactions are at a minimum, how can companies tell if their employees are struggling? Knoa says user experience management metrics can help. Continue Reading
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Answer
21 Apr 2020
Why isn't Adobe Reader working on Windows 10?
When Adobe Reader isn't working with Windows 10, admins can take a few troubleshooting steps to rectify the issue. Begin with Adobe's AcroMonitor tool. Continue Reading
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Tip
21 Apr 2020
Combat Windows update issues with a consistent testing plan
When it comes to deploying Windows updates, there is one key step that IT must take to ensure users' productivity isn't hindered: a comprehensive plan for testing the updates. Continue Reading
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Tip
20 Apr 2020
Understand and manage Windows 10 virtual memory
It can be difficult for IT pros to understand the intricacies of Windows 10 virtual memory, but they should develop a basic knowledge of virtual memory to effectively manage desktops. Continue Reading
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News
17 Apr 2020
HP ProBook 400 series additions aimed at SMBs, remote work
The new ProBooks -- the 445 GH and 455 G7 -- feature the latest AMD Ryzen 4000 chip processor and enhanced security features to enable remote work and aid small businesses. Continue Reading
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News
16 Apr 2020
COVID-19 drives PC market supply down, demand up
The COVID-19 pandemic pushed PC market shipments down, despite higher demand for remote work devices. A looming recession, though, could dampen sales. Continue Reading
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Tip
09 Apr 2020
Get to know Workspace One for Microsoft Endpoint Manager
VMware's Workspace One can now connect with the new Microsoft Endpoint Manager to provide IT pros with more tools at their disposal for workspace, desktop and endpoint management. Continue Reading