TechTarget News - Week of Jan 02, 2011

CRM expert predictions for 2011 experts forecast what's in store for 2011 and the evolution of social CRM, mobile and the customer experience is something they can agree on.

IT budgets, priorities returning to health in 2011

Virtualization, software spending top IT budgets in 2011, while staffing levels are shortchanged, according to TechTarget's 2011 IT Priorities Survey.

2010 Review: Top 10 premium articles

Computer Weekly's top 10 premium content articles for 2010 written by Computer Weekly journalists.

2010 Review: Top 10 analyst reports

There is a wealth of information in our CW+ premium content service to help IT decision-makers. Here's the top 10 in 2010.

VAT rise could boost online sales

Online retailers could benefit from VAT price hikes as consumers look to the internet for better deals, analysts have predicted.

BCS’ CEO David Clarke awarded an MBE

David Clarke, CEO of BCS, the chartered institute for IT, has been awarded an MBE in the Queen's New Year's Honours list for services to the industry.

Six villages to get fibre broadband by early 2012

The winners of BT's Race to Infinity for villages to get access to a 40Mbps fibre to the cabinet broadband service are: Baschurch, Shropshire Blewbury,...

Ditching QuickBooks for Business ByDesign pays off for one CFO

WL Plastics replaced a QuickBooks system it had long outgrown with Business ByDesign, SAP’s on-demand ERP suite, and despite EDI and reporting problems, the company is pleased, explained CFO Neil Briggs.

WAN outlook 2011: Virtual WAN optimization matures, consolidates

Industry analysts predict what changes WAN pros will see this year in WAN optimization, VPNs and carrier services, such as multiprotocol label switching (MPLS) networks.

Writing a CIO resume for 2011

What should the CIO resume look like in 2011? The ideal one includes global experience and showcases your ability to make money for the business.

Top Oracle predictions in 2011

Oracle storage, Fusion Applications and Oracle cloud computing to be big topics this year, according four IT experts.

PRIMER: Mac OS X Snow Leopard antivirus features

Learn about the antimalware features in Mac OS X, Snow Leopard. But don't get too excited: the new OS does not really include a complete security package.

Microsoft restores lost Hotmail messages

Microsoft says it has resolved the problem that caused thousands of Hotmail users to lose their e-mail messages. Some 17,355 people lost their e-mails...

Drastic staff cuts expected at MySpace

The MySpace social networking site is preparing to reduce its workforce by up to half within a month, according to internet reports. As part of the...

CES 2011: Toshiba touts new Android tablet

PC maker Toshiba will debut its second Android tablet device for web browsing, gaming and e-books this week, in a bid to rival Apple's iPad. According...

Skype faces China ban as iPhone debuts video conferencing

Internet voice-over-IP (VoIP) telephony service Skype could be banned in China as the government cracks down on what it calls illegal internet telephone providers.

Firefox seizes number one spot in Europe

Firefox has outstripped Internet Explorer (IE) as the number one browser in Europe, according to analytics company StatCounter.

VAT rise kicks in to add to the high street challenge

The chancellor George Osborne has described the VAT rise as a permanent structural tax countering those hopes that, given the ongoing tough economic environment, the government might reconsider the changes introduced today.

Tech industry gets gongs in New Year Honours list

Alongside well-known names such as singer Annie Lennox and actor Bert Kwuok, the IT sector was handed a few gongs in the 2011 New Year Honours list. Among the 900 recipients lining up outside Buckingham Palace will be the chairman of outsourcing and IT services provider Genisys Group, Ashok Rabheru.

In depth: Cognos 10

Writing on the Database Notes and queries blog, Ian Murphy discusses the new version of Cognos. Cognos 10 is an upgrade to Cognos...

Dell bolsters security with SecureWorks acquisition

Dell has extended its security service with the acquisition of SecureWorks. SecureWorks provides IT security services including managed security services, security and risk consulting services and threat intelligence. Dell said the acquisition extends its global IT-as-a-service offerings and information security expertise.

Daisy rebrands distribution units for New Year

Acquisitive networking and comms provider Daisy Group has formally rebranded its distribution units, Anglia Telecom and Fone Logistics, as Daisy Distribution following a lengthy integration process.

Cloud tipped as main growth area

Cloud is being tipped as one of the major growth areas this year as vendors try to place their bets of where the growth in the channel will be coming from.

Bandwidth and uptime top corporate network concerns

Keeping networks ticking over and maintaining uptime and availability will remain the biggest concerns for corporate customers during 2011, according to research conducted on behalf of Ipswitch's Network Management Division.

Dell keeps acquisition spree going with SecureWorks buy

The new year is just a few days old but already the acquisitions have begun, with Dell announcing plans to buy SecureWorks. The Texas-based PC giant spent $876m buying Compellent Technologies last month and is looking to follow that up with a purchase that will bolster its security credentials.

Pickles slams councils slow to publish spending data

Local government secretary Eric Pickles has slammed councils which drag their feet on publishing online data on public-sector spending exceeding £500.

The top five information management meltdowns of 2010 takes a look back at some of the most remarkable information management blunders of 2010.

The top CRM stories of 2010

From Fusion Applications to database vendors entering the CRM market, plenty happened in CRM in 2010, but was it the year of the CRM buyer?

Amazon opens developer portal for Android app store has opened a portal to allow developers to submit applications for the upcoming launch of an Amazon Appstore for devices running on Google's Android operating system (OS).

BCS CEO David Clarke talks about the future of the IT industry

David Clarke, CEO of the chartered institute of computing the BCS, talks to Computer Weekly about being awarded an MBE, the future of the IT profession and tackling a membership revolt against his leadership last year.

Microsoft investigates new vulnerability in Windows

Microsoft is investigating reports of a vulnerability in the Windows graphics rendering engine that could allow attackers to take control of targeted computers.

TPI and Compass come together

The US owner of sourcing consultancy TPI has acquired Compass Management Consulting, to increase the transformational services it can offer.

Griffin jettisons VoIP services unit

Business internet services provider Griffin has sold off the VoIP assets that it acquired when it bought Fused Group last October.

CES 2011: Top five tablets

With almost 100 tablets expected to be launched at this year's International Consumer Electronics Show (CES) in Las Vegas, 2011 is set to be the year of the tablet device. Computer Weekly rounds up the latest tablet announcements from CES 2011.

UK school networks vulnerable to attack

UK schools are vulnerable to cyber attack, putting pupil, employee and administrative data at risk, according to security testing firm NGS Secure.

Tablets set to dominate CES

The Consumer Electronics Show (CES), the annual consumer technology shindig in Las Vegas is set to be dominated by tablets. The show will be used as a platform to launch around 80 tablets with Toshiba one of the larger names joining the ranks of Apple and Samsung which have already released product.

Automating chaos: the rise of the software agent

Managing chaos is tough for even the most talented managers; leaving it to computers requires an act of faith few are willing to make. But, increasingly, perhaps they should.

Juniper team reunites at McAfee

McAfee has appointed former Juniper channel sales boss David Small to run its channel and commercial business in EMEA, after previous incumbent Georges Millet left to pursue other opportunities. Small joins just months after McAfee nabbed Juniper's Gert-Jan Schenk as its new EMEA president.

Virtustream to dilute direct sales with channel push

Cloud provider Virtustream is turning to the channel to spearhead its next growth phase in the mid-market. The privately held firm, which launched as a virtualisation specialist a decade ago, has acquired numerous businesses and developed data centres on both sides of the Atlantic, backed up with i

Symantec secures former Morse director Nutt

Channel veteran Mark Nutt has returned to the vendor fold after joining security firm Symantec to drive sales and strategy across the EMEA region. Nutt pitched up at Morse in the summer of 2001 as a divisional head having worked at HP for 13 years.

Oracle completes acquisition of ATG

Oracle has announced it has completed the $1bn acquisition of eCommerce software firm Art Technology Group (ATG) agreed in November 2010.

Virtualization management from the trenches

A data center design expert shares his virtualization management tips on must-have policies and tools, as well as the business benefits gained through virtualization.

CES 2011: Steve Ballmer heralds new era of technology

Microsoft chief executive Steve Ballmer highlighted that the next version of Windows will be the first to run on ARM processors in his keynote address at the opening of the 2011 International Consumer Electronics Show (CES) in Las Vegas.

Framework to aid public sector digitisation

The National Archives - the government body that handles the official archive - is launching a procurement framework directory for public sector bodies.

Westminster seeks London-wide procurement portal

Westminster council is seeking a web-based facility to enable London boroughs to share procurement information, contacts and best practice more easily than ever before

International callers ditch telcos for Skype

Skype, the voice over IP telephony service, will add more than double the number of international call-minutes than all other network operators combined.

Ofcom frees spectrum for better data, internet access

From Thursday UK mobile network operators will be allowed to offer data services over their 2G networks, giving consumers better indoor and outdoor access...

Gartner: BI set to move from IT to users

IT needs to prepare for a major shift in how business intelligence is delivered and used within companies, according to analyst Gartner

Scottish court records discovered at recycling bank

The Information Commissioner's Office (ICO) has found the Scottish Court Service in breach of the Data Protection Act for failing to prevent court documents containing personal data being accidentally disposed of at a local recycling bank in Glasgow.

Microsoft builds hydro-powered datacentre

Microsoft has taken its pre-packaged datacentre experience from Dublin to expand its Quincy facility in Washington.

Deloitte sets IT challenge for university students

Business and technology consultancy Deloitte has kicked off its 2011 search for the best technology talent in UK universities. Deloitte's 2011 Top...

Snom launches dealer IP training scheme

Comms vendor snow is to launch a Certified Engineer programme targeting resellers seeking entry to the IP telephony market, having successfully trialled a similar scheme in Italy.

IT growth rests on "favourable" US forex rate says Gartner

Global IT spending in 2011 hinges upon a beneficial US dollar exchange rate but comms kit, computing hardware and enterprise software represent the strongest growth prospects for the industry, according to Gartner.

Skype TV move could threaten traditional telcos

Television makers Sony and Vizio have joined Panasonic and Samsung in producing Skype-enabled TV sets, according to a blogpost on the Skype website.

Channel set to get larger slice of BI market

Spending on business intelligence will be driven more through the channel and away from vendors over the next three years.

LinkedIn could beat Facebook to an IPO

LinkedIn could be the first social network company to be floated on the stock market, according to reports.

Facebook IPO expected early 2012

Facebook is preparing to sell stock through an initial public offering (IPO) in 2012, according to a document published by the social networking company....

Google revamps Apps Engine

Google has revamped its App Engine to combat reliability issues in its Datastore.

Home Office suppressed embarrassing ID cards report

The Home Office hid the parlous state of its Identity Card Scheme from the public by withholding publication of a report by the project's oversight board...

SAP global channel boss Hume quits

SAP's global senior vice president of indirect sales, Pat Hume, has left the company for undisclosed reasons. In a statement sent to MicroScope, SAP confirmed Hume's departure and said her role will be taken over by SAP senior vice president of volume resellers and service providers,Fritz Neumeyer.

Consolidation throws up licensing challenge

The consolidation that has been a feature of the recession could provide headaches for those trying to keep an eye on software licences.

Industry veteran McNally handed award by the Queen

Industry veteran Joe McNally has been awarded the Commander of the Victorian Order (CVO) in recognition of two decade's service helping youngsters develop through the Duke of Edinburgh Award scheme.