Features

Features

• Four continuous performance management best practices

  In today's world, using traditional annual reviews to manage performance is as effective as relying on print newspapers to get breaking news. Here's how to make a shift to ongoing feedback.  Continue Reading

• Supply chain blockchain is quickly taking hold

  The pieces needed to create supply chain blockchain networks are emerging. But blockchain won't fix all the problems that supply chains face, such as theft and data accuracy.  Continue Reading

• SMB reaps rewards of migrating QAD ERP system to the cloud

  Moog's medical devices group moved its on-premises ERP system to the cloud, resulting in more reliable operation and a redirected IT focus on adding business value to the entire group.  Continue Reading

• SMBs see vertical ERP technology vendors meeting specialty needs

  The industry-specific ERP market is thriving, which is good news for SMBs looking to cost-effectively maintain their existing ERP systems with immediate specialty feature upgrades.  Continue Reading

• Pressures mount on SMBs to modernize aging ERP processes

  To upgrade or replace their old and cranky ERP systems, SMBs must consider several options, and the cloud figures prominently. But the final decision is seen shifting away from IT.  Continue Reading

• Fueled by SaaS, ERP for SMBs soars into the cloud

  SaaS is making ERP accessible to more small organizations, but is there a downside? Industry insiders weigh in on the ROI of SaaS vs. on-premises and hybrid ERP.  Continue Reading

• Best practices for managing user profiles

  When IT establishes user profiles for virtual desktops, it has several profile options. If users work from multiple endpoints, for example, IT should use roaming user profiles.  Continue Reading

• 8 VMworld 2018 sessions for EUC admins to attend

  Put your plan in place now by exploring eight of the top sessions on Windows management, VDI and more at VMworld 2018 in Las Vegas.  Continue Reading

• IDC lays out road to redemption for human resource analytics

  A majority of organizations in an initial survey are only in the early stages of HR analytics mastery. IDC analyst Kyle Lagunas names some major roadblocks and says what HR must do.  Continue Reading

• Mobile apps for field service adapt to meet deskless needs

  Old habits die hard, but mobile field service apps have staying power as they secure and ease communication and reporting across various industries and business sizes.  Continue Reading

• Nine strategies to increase employee engagement and retention

  Keeping your workers happy enough that they don't look elsewhere is critical considering today's economy. Here are nine tips to help ensure your success.  Continue Reading

• How to implement tablets for enterprise use

  To integrate tablets into the enterprise, IT needs to know more than just which tablet is the best fit. Discover the tools that can help IT enroll and maintain the new devices.  Continue Reading

• Customer service chatbots gain ground

  As chatbots begin to replace email as the go-to customer service channel, more and more companies are using AI and natural language processing to improve their chat services.  Continue Reading

• Establish help desk best practices to improve the system

  To run a successful help desk, IT must prioritize help desk tickets and establish expectations for admins and users, as well as reduce the number of time-wasting tickets.  Continue Reading

• Dell XPS 15 2-in-1 laptop slims down, but it's no tablet

  Despite Dell's best efforts, including combining CPU and GPU in a single processor to make the device smaller, the XPS 15 2-in-1 still falls short as a tablet.  Continue Reading

• French transit develops chatbot with SAP Conversational AI

  The transit system in the Paris metropolitan area is tackling an AI-driven chatbot project to create an easy way for riders to access personalized information. Here's a look.  Continue Reading

• Salesforce Health Cloud for Payers brings CRM to insurance

  With its CRM system for payers, Salesforce is targeting a competitive market in which health insurers are fighting for members seeking lower costs and better health outcomes.  Continue Reading

• How to make the single-tenant vs. multi-tenant cloud ERP choice

  Choosing between single-tenant and multi-tenant cloud requires understanding what each offers and which factors are most important for your organization. Here's a look.  Continue Reading

• Cloud ERP systems complicate deployment options

  The cloud has increased the options for running ERP systems, but also the complications. Companies should consider their business needs before selecting a deployment option.  Continue Reading

• VDI shops mull XenDesktop vs. Horizon as competition continues

  Citrix still holds a large advantage in the desktop virtualization market, but several factors could allow VMware's market share to grow.  Continue Reading

• Four questions for virtual app and desktop deployment

  Choosing a virtual desktop delivery method and determining how to host desktops and applications are just two enterprise workstation decisions IT must make.  Continue Reading

• Three ways to prioritize mobile app maintenance

  Mobile apps shouldn't be left by the wayside once development is over. Follow these best practices to make sure a mobile app succeeds from start to finish.  Continue Reading

• Recruiting tech turns to text messaging, resumeless apps

  The younger generation likes text messaging and may not be big fans of the resume. Recruiting tech vendors are trying to make their platforms more appealing to these age groups.  Continue Reading

• Tea Forte steeps value from new B2C CRM

  B2B CRM vendors like Marketo and Salesforce have tailored their wares for consumer-facing businesses, but B2C CRM vendor Zaius proved to be the right cup of tea for one company.  Continue Reading

• LinkedIn Talent Insights aimed at workforce planning

  Eric Owski, head of product for Talent Insights at LinkedIn, explains the difference between Talent Insights and LinkedIn Recruiter.  Continue Reading

• Mindfulness technology helps companies bolster worker well-being

  In discussing how to bring mindfulness programs into enterprises, vendors explain details on what works for employees, how technology can help and a few cautions.  Continue Reading

• Plan your mobile cross-platform app development process

  The decision to create a cross-platform mobile app is only the first step for IT. Here, explore the options of tools to use and how to test the app.  Continue Reading

• Health and wellness benefits are exploding; are you keeping up?

  A WorldatWork survey shows companies offered a wide variety of health and wellness benefits at an expanded rate last year. Is your company keeping pace?  Continue Reading

• Resolve problems right with a help desk management system

  Help desk management tools keep employees working after problems and outages occur. Discover the extensive benefits the right platform can provide.  Continue Reading

• Customers, vendors differ on digital transformation definition

  Digital transformation may be the talk of the analyst sphere and the marketing domain, but people using the technology aren't necessarily thinking in those terms.  Continue Reading

• Automated recruiting solves Groupon's sourcing talent woes

  Building a talent pool through effective sourcing is a major effort by Groupon. It is using a recruiting automation tool to find passive candidates.  Continue Reading

• How IT can manage Office 365 for mobile devices

  Office 365 is a cornerstone of office work, but how should IT manage the platform for mobile users? Find strategies to manage the software effectively in the enterprise.  Continue Reading

• Get to Industry 4.0 with a smart factory roadmap

  Creating a smart factory needn't require starting from scratch. Here's advice on how you can create connectivity with the industrial machines you do have.  Continue Reading

• The future of employee productivity begins in back office

  The technology innovations that increase employee productivity are being supported by ERP systems, and this includes embedded AI technologies.  Continue Reading

• How to manage security threats to mobile devices

  As mobile device security threats increase, IT administrators should know what they are up against and develop strategies to secure mobile devices from cyber attacks.  Continue Reading

• How to create a Windows 10 security program

  IT can get ahead of Windows 10 security problems by understanding its organizational needs and focusing on a few key areas, including patching and domain password policies.  Continue Reading

• Cannabis CRM replicates dealer-customer relationship

  When a big-city medical marijuana business wanted to better serve clients, it opted for cannabis CRM software that tries to replicate the traditional dealer-customer relationship.  Continue Reading

• ERP's increasing role in improving employee productivity

  ERP system vendors may be playing a central role in encouraging adoption of advanced technologies. But it may be a hard sell as IT budgets stay lean.  Continue Reading

• PLM platforms evolve for a role in IoT

  Integration with IoT systems can extend the possibilities for PLM platforms, but according to experts, they must first evolve technically to handle the IoT data and processes.  Continue Reading

• Acquia methodically bridges enriched content and e-commerce

  The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento.  Continue Reading

• AppExchange in Salesforce a slam-dunk for Detroit Pistons' workflow

  The Detroit Pistons needed help getting the most out of Salesforce, so they turned to AppExchange -- although the abundance of choices is sometimes a challenge.  Continue Reading

• Digital whiteboards' remote collaboration underused by organizations

  When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation.  Continue Reading

• How to deploy and administer help desk management software

  Help desk tools help IT manage the submission, status and resolution of employee help desk tickets. Read on to learn about common help desk challenges and the latest trends.  Continue Reading

• Need a post-merger talent management strategy? Try Jam

  Can 14 hospitals function as one happy unit? It's early days, but Jefferson Health CHRO Jeffrey Stevens is betting on his unconventional approach to talent management.  Continue Reading

• Three keys to an effective succession planning strategy

  Here's what companies and their HR leaders must know about effective succession management, including why it's important and which business and HR functions should be involved.  Continue Reading

• Succession planning best practices you need today

  Michael McGowan, who leads the leadership and talent practice at BPI group, a talent management consultancy, shares important advice on how to get succession management right.  Continue Reading

• Explore enterprise accounting software benefits and products

  Explore enterprise accounting software vendors and products for growing and complex businesses -- products which fill the large gap between full-on ERP and SMB accounting software.  Continue Reading

• Activists get organized with new Salesforce CRM for nonprofits

  Salesforce has adapted its CRM for nonprofits, giving activists a lower-cost way to track fundraising, organize activities and keep their communities engaged.  Continue Reading

• Conference rooms of the future need IT control, expertise

  As organizations evaluate their conference rooms of the future, IT groups need to lead these projects to create a consistent meeting room experience for end users.  Continue Reading

• Data migration software coming for SAP CRM

  At Sapphire Now, SAP unveiled C/4HANA, a suite of applications that brings together ERP and CRM. To make it easier to switch, migration tools can be added to the suite.  Continue Reading

• How to create an effective employee retention plan

  The unemployment rate is low, and your workers are likely being courted by other companies. Here's how to create retention strategies that will make your workers want to stay put.  Continue Reading

• Recruiting with social media: Tips, tools and challenges

  Using social media in your company's recruiting efforts can help you find hidden talent pools and both active and passive candidates. Here's what you need to know.  Continue Reading

• Four mobile app testing tools for enterprise developers

  App testing ensures that users have a good experience with a mobile app and searches out bugs. Tools make it easy to integrate this process as part of mobile app development.  Continue Reading

• AI sentiment analysis system helps gauge employees' feelings

  Based on the Xander AI platform, Ultimate Software's Perception system guides Valvoline corporate franchisee in gauging employees' feelings about workplace issues.  Continue Reading

• Keys to customer engagement on social media CRM

  Responding to positive and negative customer inquiries on social media is important, industry experts say, and that can go far in retaining customers and promoting your brand.  Continue Reading

• Explore the leading user profile management tools in-depth

  Profile management tools help admins keep tabs on users using cloud, migration and app virtualization. Discover the leading vendors with this in-depth overview of their products.  Continue Reading

• Tech can spot workplace diversity issues, but actions count

  The #MeToo movement spurred HR to tackle harassment and boost diversity. Conference speakers said software that calls attention to problems and aids conversations only goes so far.  Continue Reading

• Selecting a CRM cloud to host sales, service and marketing

  Azure, AWS and Google are popular public clouds. But not all CRM systems are interchangeable with each of them. Experts break down the decision-making process.  Continue Reading

• Marketers face stiff challenges improving CRM capabilities

  Amid the proliferation of AI and cloud-based apps, marketers acknowledge and take partial blame for problems encountered along the way to improving their CRM capabilities.  Continue Reading

• AI strategy comes first, then AI tools second

  If your organization plans to implement AI into its workflow, be sure to develop a sound strategy and provide the necessary training to get the most out of the software.  Continue Reading

• AI for the enterprise transmitted directly from Mars

  For marketing intelligence to explore new frontiers and achieve its ultimate goal, chief marketing officers may find their CRM applications were once developed by NASA and tested in space.  Continue Reading

• Supply chain risk mitigation strategies on multiple fronts

  Experts say you can't tackle supply chain risk with a one-size-fits-all approach. It has to address many facets -- and supplier relationships are the key.  Continue Reading

• Three questions to fuel a mobile app development project

  It's not cheap to build a mobile app, so IT pros should do their research first. Here's how to determine the cost and discover which tools and trends your organization should adopt.  Continue Reading

• New Kronos headquarters design mirrors reinvention play

  Kronos is trying to redefine itself as a cloud company. The workforce management software vendor's new headquarters is meant to mirror that change.  Continue Reading

• LibreOffice 6.0 pushes for enterprise viability

  The debate of office suites may boil down to Microsoft Office vs. LibreOffice. The former is an expensive but consistent native suite, and the latter is third-party and free.  Continue Reading

• IoT may throw a lifeline to PLM systems

  PLM systems have functioned mostly in engineering, but now IoT-connected devices are allowing PLM to be more useful across the entire product lifecycle.  Continue Reading

• Dalsin Industries returns to on premises with Epicor ERP system

  Dalsin Industries implemented a Plex cloud ERP system to replace an old Epicor system but moved back to on-premises Epicor when the cloud proved to be inadequate for its needs.  Continue Reading

• Albuquerque Amazon Alexa skill takes heat off call center

  Tens of thousands of Alexa skills -- voice-activated apps -- exist, with more to come. Learn how a city government's call center created one to help residents.  Continue Reading

• Salesforce's GDPR DPO preps partners, customers for compliance

  Salesforce's data protection officer discusses GDPR compliance challenges and strategies for customers and partners, along with the company's own GDPR readiness.  Continue Reading

• Smart manufacturing technology is changing business processes

  The future is here: AI enablement and smart manufacturing technologies are transforming business systems today, according to technology futurist Jack Shaw.  Continue Reading

• Analyst details industrial roles of 3D printing technology

  In this Q&A, Gartner analyst Pete Basiliere discusses how advancements in 3D printing may move beyond prototyping to help improve traditional manufacturing processes.  Continue Reading

• Open UC platforms improve communication workflow, but carry risks

  An API-based integration between UC and business apps can improve workflows and contextual communication. But the integrations may carry security risks.  Continue Reading

• Get the scoop on elastic application layers from Citrix

  IT pros can use Citrix Elastic Layering to target apps to specific users. However, it's important to know when and where to use Elastic Layering, as well the potential problems.  Continue Reading

• Huge potential of video interview software comes with risks

  Tech-savvy millennials' advantage over older workers risks ageism, and AI needs work handling emotions and ethnicity. But few doubt video's convenience as a data-rich vetting tool.  Continue Reading

• How to solve six of the biggest employee retention challenges

  Recruiters are enticing workers with new opportunities on an increasingly frequent basis. Give your employees plenty of reasons to stay by addressing the top retention challenges.  Continue Reading

• Six ways to simplify Citrix App Layering

  App layering can deliver a lot of benefits to IT administrators, but only if they know how to keep management simple. Start by understanding ELMs and keeping Windows up to date.  Continue Reading

• Supply chain risk management tools vary from generic to niche

  Specialized supply chain monitoring and risk tools exist, but you're more likely to use an assortment of general-purpose analytics, financial and GRC applications.  Continue Reading

• Why mobile HR apps are key to engaging deskless workers

  Creating a positive experience for deskless workers rests partly on making HR-related tasks easier for them. Here's a look at how mobile technology can help.  Continue Reading

• Find the right user profile management software

  Determine the right profile management platform for your company and take a close look at personalization, recovery, cloud, UEM and migration features.  Continue Reading

• Best practices for setting up Citrix Cloud services

  Citrix Cloud enables organizations to host XenDesktop, XenApp and more in the cloud, but IT should first set up administration and Cloud Connectors and ensure high availability.  Continue Reading

• Clari AI for sales helps to enhance Salesforce

  One company found that when using a variety of different vendors, a third-party AI product was more beneficial than a core vendor's AI offering.  Continue Reading

• Citrix Cloud services, CEO stability key to future success

  Citrix's cloud-first approach drew mixed reactions from attendees at the annual Synergy conference, some of whom have concerns about cost and licensing.  Continue Reading

• Future of collaboration technology: More Slack and AI, less email

  Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants?  Continue Reading

• Three companies display 3D printing advances

  Take a look at three printers from Nano Dimension, XJet, and HP demonstrated at the Rapid + TCT additive manufacturing conference that are prime examples of advances in 3D printing.  Continue Reading

• Dolby Voice Room conferencing product wins Network Innovation Award

  Dolby's new video conferencing product, Dolby Voice Room, targets the huddle room market, while touting high-end audio capabilities and ease of management.  Continue Reading

• Top Windows 10 April 2018 Update features you need to know

  Microsoft's latest update to Windows 10 helps IT pros and users alike. On the user front, Focus Assist can help employees silence notifications while they work.  Continue Reading

• Active shooter? Wildfires? HR's role in emergency notification systems

  Some HR departments have responsibility for notifying employees in a crisis, whether a natural disaster or man-made. They select, buy and deploy the emergency alert tools.  Continue Reading

• Four Windows 10 migration tools to consider

  With the right tools -- such as the Windows ADK or MAP -- at their disposal, IT pros can take some of the headaches out of a move to Windows 10.  Continue Reading

• Five recruiting strategies HR needs in a tight labor market

  If you want to hire top talent, you need to get strategic. Here's what organizations and their HR departments can do to win at the game of recruitment.  Continue Reading

• Content, data services enable digital workplace transformation

  There's a lot of tech behind digital workplace transformations: middleware, application modernization, content and data services. Done right, it enables work-from-anywhere models.  Continue Reading

• How AI and machine learning help in upskilling employees

  The rapidly changing technology landscape requires companies to change their approach to L&D and deliver more individualized learning. Here's how AI and machine learning may help.  Continue Reading

• GDPR for marketing: What U.S. content management execs need to know

  Digital experience encompasses your brand presence on the web -- all of its targeted content, personalized marketing and customer interactions. Get your DX GDPR act together.  Continue Reading

• E-signature software market caters to contract-heavy industries

  How do electronic signature tools from DocuSign, eSignLive, Adobe Sign, SignNow and SignEasy stack up? A G2 Crowd expert helps us sort through the field.  Continue Reading

• Conquer the end-user productivity balancing act

  Keeping users productive is one of the most critical jobs IT pros have. But there are some hurdles to jump, including understanding the risks with collaboration tools.  Continue Reading

• Workday focuses on GDPR employee data protections

  Workday has focused on helping customers comply with the GDPR regulations going into effect in Europe, including providing the ability to purge and access individual employee data.  Continue Reading

• Explore two major user authentication methods

  Both biometric and multifactor authentication can provide high levels of security. Before choosing one -- or a combination of both -- learn the pros and cons of these technologies.  Continue Reading

• Blockchain adoption must overcome hurdles

  Blockchain applications are not yet widespread, but here are three business models that will be affected and three hurdles to adoption that blockchain must overcome.  Continue Reading

• Video interview platforms make headway against consumer tech

  Some recruiters prefer the familiarity of popular video tools, like FaceTime and Skype, but they may be missing out on the rich candidate profiles and analytics of dedicated systems.  Continue Reading

• Pros and cons of AI for mobile IT

  Mobile IT admins should be prepared to take advantage of artificial intelligence technologies, but it's important to be aware of the risks and challenges involved, as well.  Continue Reading

• Workday payroll system covers Minnesota healthcare network

  A big physicians group affiliated with the University of Minnesota Medical School opted for a Workday cloud payroll system to handle the complexity of doctors' employment status.  Continue Reading