Features

Features

• Workforce data analytics is a struggle, says Ithaca College

  Improving workforce data analytics capabilities is a goal for Ithaca College's HR department. But Ithaca College's problem with analytics is similar to many other organizations. Upgrading analytics capability is a long process.  Continue Reading

• How to create a custom Windows 10 image for deployment

  IT pros can build a Windows 10 image with custom apps, Start menu tools and more that they can easily deliver throughout the organization.  Continue Reading

• Understand the benefits of user profile management software

  Profile management tools can be valuable assets to address failure recovery, migration support, KPI improvement, as well as profile corruption, so long as they fit your environment.  Continue Reading

• Ten Citrix Synergy 2018 sessions to attend

  Get a jump start on your Citrix Synergy planning with this rundown of 10 interesting sessions that explore Linux-based virtual desktops, scalability and planning, and more.  Continue Reading

• Four Windows 10 built-in security features to know

  IT needs an effective plan to maximize security for Windows 10 and get the most out of its built-in features.  Continue Reading

• New HR tools probe employee sentiment, feelings

  Sentiment analysis is being used to help HR discover what employees really think. It can help assess reactions to benefit changes or mine for problems in the workplace.  Continue Reading

• New HR tools and techniques align employee, company goals

  Emerging HR tools and techniques look at augmenting the power of purpose in business by aligning employees' sense of purpose with organizational goals.  Continue Reading

• Survey the desktop and application virtualization market

  Organizations want the flexibility to deliver virtual desktops and applications from the same platform. Learn about the products that can do both for your enterprise.  Continue Reading

• Comparing the top marketing automation software vendors

  Don't be afraid of software migration if there's another technology that better fits your company's needs and if long-term benefits outweigh short-term costs, experts say.  Continue Reading

• Blockchain payroll systems coming to HR tech

  Major HR tech vendors are working on blockchain applications for payroll. Startups are already using blockchain for payments. But viable commercial products are a long way off.  Continue Reading

• The accidental occupation: HRIS administrator

  There is no direct career path for becoming an HRIS professional. People in HR and IT are assigned HR systems responsibilities, which eventually become their full-time occupation.  Continue Reading

• Using HR service delivery to improve the employee experience

  Improving HR service delivery remains one of the top 10 HR technology trends of 2018. HR experts explain why HR service delivery matters and how companies can capitalize on it.  Continue Reading

• Three key VDI installation decisions IT must make

  Deploying VDI effectively comes down to several key decisions, including whether to run the back-end infrastructure on premises or with a DaaS provider.  Continue Reading

• User profile management software in the modern enterprise

  Profile management tools help admins keep track of important details about users, like their bookmarks, browser histories, wallpapers, documents and more.  Continue Reading

• Four pillars of a strategic HR framework

  As power shifts to candidates, the HR tech landscape explodes and the economy improves, HR professionals are being forced to reinvent their roles. Here's how they should do it.  Continue Reading

• Three ways the employee Net Promoter Score is an HR supertool

  Employee experience borrows a number of tools from customer experience, and eNPS is one of the most powerful. Here's a look at what it is, why it matters and how to use it.  Continue Reading

• Expert talks tech for voluntary benefits for employees

  Employees are increasingly choosing voluntary benefits, such as pet insurance, tuition assistance and identity protection. In this Q&A, an expert talks about the new benefits landscape.  Continue Reading

• 3 reasons why you need a new corporate learning strategy

  Employees are getting more and more difficult to retain. That's why learning and development programs are so critical. Here's how to update yours.  Continue Reading

• Integrating IoT with EAM systems can provide insights

  More EAM systems are using IoT data to offer information on systems and equipment, but it takes state-of-the-art analytics to return results quickly and get meaningful answers.  Continue Reading

• HR in the cloud turned coders into analysts at National Instruments

  When National Instruments migrated its HR on-premises systems to the cloud, there was some fear about how it might impact the technical staff. The change was a positive one.  Continue Reading

• Comparing the best HR software and HCM system options

  Get the right HCM system for your needs by examining the best HR software tools. The HCM system market is large and vibrant, catering to companies large, small and in between.  Continue Reading

• Overview of Samsung Galaxy S9 specs, features for business

  The Samsung Galaxy S9 features are pretty similar to that of the S8. But a dual rear camera and other interesting specs continue to make the Galaxy an option for any user.  Continue Reading

• How to navigate a Microsoft Teams migration from Skype for Business

  A Microsoft Teams deployment seems inevitable for Skype for Business users. Learn how to prepare your organization, whether you're in the cloud or on premises.  Continue Reading

• Wurk delivers tools to help cannabis industry manage business

  A growing startup, Wurk, markets an HR software platform for the cannabis industry that handles the complex payroll, compliance and workforce management needs of the business.  Continue Reading

• Jeanne Meister on the future of work and how AI is disrupting HR

  In this Q&A, HR analyst Jeanne Meister explains how AI will transform the way companies deal with talent and how HR departments can transform disruption into a competitive edge.  Continue Reading

• Fintech automation and AI may face trust issues

  Fintech automation is gaining the ability to negotiate and execute contracts. But users will first have to learn to trust financial automation before turning on this capability.  Continue Reading

• How to transition to Windows 10 without the headaches

  IT pros should take a step back and decide if an upgrade to Windows 10 is right for their organizations, or they may encounter problems during the process.  Continue Reading

• Cloud contact center benefits include simplicity, integrations

  More organizations are putting their contact center in the cloud to simplify and integrate their agent communications. But other organizations are taking a hybrid approach.  Continue Reading

• Blockchain in HR remains in beta, outlook uncertain

  Blockchain in HR verification is getting interest from universities, vendors and startups. There are powerful forces driving its adoption but also forces that may work against it.  Continue Reading

• Digital sales transformation may require shadow IT dark ops

  Sales tech initiatives culminating with flipping the AI switch require operational and IT prep involving data aggregation, training salespeople and, possibly, shadow IT experiments.  Continue Reading

• Compare top desktop and application virtualization products

  Each company has different desktop and app virtualization needs. Buyers must compare what vendors offer for mobility and data governance to make the right purchase.  Continue Reading

• At Ceridian, role of CIO requires constant learning, adjusting

  You might say Warren Perlman, CIO at Ceridian, a global HCM software company, has been preparing for the role of CIO all his life -- ever since he got his first computer at age 6.  Continue Reading

• Human resources help desk multiplies HR staff efficiency

  Here's how a college used a human resources help desk to better serve its 5,000-plus faculty and staff and enabled HR to focus on strategic tasks.  Continue Reading

• Determining HRM software system requirements and features

  Take a look at your company, both where it is and where it's headed. Your present and future HR needs should determine your HCM system and inform the HR software RFP process.  Continue Reading

• Leading brands see the need for personalized content

  Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies.  Continue Reading

• Why craft beer makers are tapping into ERP for craft brewery software

  As with other process manufacturers, ERP software can help craft breweries maintain quality, while better managing growth and unexpected success. Here's a look.  Continue Reading

• Get a jump on VDI issues with root cause analysis

  The right root cause analysis tools and methods can help IT identify the source of VDI problems and resolve them quickly to minimize the effect on user experience.  Continue Reading

• Mobile is at the forefront of digital transformation trends

  As 'digital transformation' dominates discussion, understand why it's important to keep mobile at the forefront of the initiative -- and what you can do to get started.  Continue Reading

• Integrating an EAM system with ERP makes sense, but isn't easy

  Experts say that integrating EAM and ERP systems helps organizations utilize their physical and financial assets, but they need to address challenges to make the systems work together.  Continue Reading

• Experts explore best practices for HR data analytics

  People analytics won't help much without the right metrics and a keen understanding of how they relate to employee engagement, customer satisfaction and overall performance.  Continue Reading

• Get to know your Windows 10 update options

  Windows as a service changes the way updates work in Windows 10 from past versions of the OS. Each of the three servicing channels handles updates in its own way.  Continue Reading

• How to choose the best HR software for your company

  Human resource management tools vary greatly, serving companies of all shapes and sizes. The best HR software for any company is very specific to the company's needs and potential.  Continue Reading

• HR help desk reborn as employee experience, analytics tool

  The concept is two decades old, but experts say a new generation is leading the demand for employee-centric mobility and ease of use, which are helping HR run smarter.  Continue Reading

• Customer service chatbots help reduce product returns

  In previous years, Azumi Mobile was overwhelmed with customer calls after the holiday season as users attempted to return smartphones. This year, chatbots helped address that issue.  Continue Reading

• Worksite health services providers on the rise

  Employers are turning to workplace health vendors to provide on-site healthcare services to workers to reduce healthcare costs and drive engagement and productivity.  Continue Reading

• Five rapid application development tools to consider for mobile

  Rapid mobile application development vendors offer a variety of options, from low-code and no-code platforms to micro apps, workflow apps and more.  Continue Reading

• HR plays to win with gamification for learning

  At some companies, corporate education has become a tool for engagement and employee experience. See how gamification is putting the 'fun' in learning fundamentals.  Continue Reading

• The key features in an app, desktop virtualization product

  Desktop and app virtualization tools help admins deliver services to users regardless of where they work and what devices they work on. Learn how to make a smart buying decision.  Continue Reading

• Major components maker ramps up AI in manufacturing

  Artificial intelligence is making inroads into manufacturing systems. Case in point is printed circuits manufacturer Jabil, which uses AI to improve its processes and products.  Continue Reading

• Colorado modernizes with Salesforce for government projects

  Colorado licenses Service Cloud and other Salesforce technologies to improve its citizens benefit program.  Continue Reading

• Blockchain loyalty programs building future of customer experience

  While blockchain platforms are still under construction and use cases are still being written, Hooters invests in its own. Others -- including employee rewards -- are to come.  Continue Reading

• Does your company need new human resource management tools?

  Finding the best human resource management tools starts with identifying your company's present and future needs, before exploring HR software features and benefits.  Continue Reading

• Why deploy desktop and application virtualization?

  Virtualizing desktops and apps can enable tighter security and a more agile environment and can simplify maintenance and enhance productivity, particularly for remote workers.  Continue Reading

• E-commerce packaging waste becoming a bigger issue

  With the rise of online shopping, the packaging waste is becoming more of an issue. Here's a look at why and at some of the early work to solve the problem.  Continue Reading

• Salesforce gets a blockchain distributed ledger tool

  Blockchain technology is the ultimate connectivity layer, and it can be used to help solve thorny customer service issues when paired with Salesforce, according to one vendor.  Continue Reading

• Smart contracts on blockchain the next wave of CRM automation

  Sales and service contracts get automation from blockchain platforms as applications become more user-friendly and infrastructure evolves to support them.  Continue Reading

• Meet your friendly service agent -- The sales chatbot

  AI chatbots enable companies to automate some sales and service tasks, but the combination of people and smart machines creates better outcomes than either one alone.  Continue Reading

• Finding the root cause of ERP implementation failures

  The root cause of ERP implementation failures may be delays in decision-making. Delays add up, which wastes time and imposes extra costs on a deployment.  Continue Reading

• The importance of a digital employee experience strategy

  Carol Rozwell, an analyst on Gartner's digital workplace team, discusses employee experience strategy, the bigger role ahead for IT and the need to redesign workspaces.  Continue Reading

• How each remote display protocol handles codecs

  The codecs that remote display protocols use to transfer an image to a virtual desktop have a large effect on the quality of both videos and text.  Continue Reading

• Translytical data platforms emerge with SAP HANA as a leader

  SAP HANA is a leading translytical platform, according to Forrester, and consulting firm Convergent IS says the combination of transactional and analytical data creates new opportunities.  Continue Reading

• Ceridian workforce management system works for retail

  David's Bridal takes advantage of Ceridian's focus on retail, adopting Ceridian's workforce management software to handle complex scheduling of work shifts and integrate with payroll.  Continue Reading

• How desktop virtualization vendors are improving management

  IT pros want to see better security and more monitoring capabilities in their virtual desktop management tools. The ultimate goal is a quality user experience, though.  Continue Reading

• Survey says: ERP changes, more human-machine interactions coming by 2030

  A Dell survey finds strong belief that humans and machines will work as integrated teams within five years. ERP systems, especially inventory, will be top automation target.  Continue Reading

• Seven creative strategies for reducing employee stress

  Americans are stressed, and job anxieties are a major cause. Here's what some employers are doing to make sure their employees are happy -- and not looking for their next gig.  Continue Reading

• Secrets of winning at your employee experience strategy

  Marketing software company HubSpot has landed on numerous best places to work lists, but press about its workplace hasn't been all rosy. CPO Katie Burke shares thoughts on both.  Continue Reading

• AI chatbots augment humans working in contact centers

  It might seem like contact centers are all being automated by AI chatbots, but for now, the jobs of human agents are still safe while all the kinks are worked out.  Continue Reading

• Consolidating overlapping tools for enterprise collaboration

  Tools for enterprise collaboration are most effective when users work on the same platform. Consider these best practices to consolidate overlapping features.  Continue Reading

• Tighten mobile security for the enterprise with new strategies

  It's important to update your organization's mobile security strategy. Stay informed with new security methods, such as biometric authentication and edge gateways.  Continue Reading

• What is HCM software, and what are the HR software benefits?

  Human resources software, or human capital management software, handles everything from benefits administration and applicant tracking to retaining and rewarding star employees.  Continue Reading

• HubSpot CPO shares HR technology strategy wisdom

  For marketing software company HubSpot, HR technology decisions are led by strategy and employee experience, not by shiny object syndrome. Here's a look.  Continue Reading

• How the top cloud collaboration tools stack up

  Team collaboration apps have saturated the UC market. See how the leading products compare on calling features, video conferencing support, pricing and other criteria.  Continue Reading

• Employee benefits software works for healthcare provider

  An online benefits management platform from Benefitfocus enables a developmental health and home care provider to cover field employees with individually tailored insurance plans.  Continue Reading

• Cloud content management system improves page load speeds

  Digital asset management remains in-house for most media companies. A cloud offering for video, image storage and editing helps Concourse Media better serve users on many devices.  Continue Reading

• Marketing reporting software is dying, says InsightSquared CMO

  InsightSquared CMO discusses the importance of vendor-agnostic reporting and why marketing-only reporting software is dying.  Continue Reading

• Scrutinize details when buying accounting software systems

  Two resellers and a CPA offer tips on getting into the right mindset and conducting a rigorous process that pinpoints the account package that meets your current and future needs.  Continue Reading

• Artificial intelligence technologies a boon for customer insights

  AI can help companies shrink the gap between customer data and actionable insight by feeding intelligence into CRM, marketing automation and other operational tools. Here's how.  Continue Reading

• Manufacturer fuels growth with outcome-based services

  Saddled with an inadequate ERP field service application, PAC implemented ServiceMax to centralize field service and use service quality as a business differentiator.  Continue Reading

• How to quantify VDI user experience

  IT can take steps to quantify the virtual desktop user experience by recording data on factors such as latency and image quality, as well as conducting user surveys.  Continue Reading

• Estimating cost of ERP as SaaS requires ditching old methods

  Experts suggest the true value of ERP as SaaS derives not from the early savings but from being able to use a more modern, adaptive and secure platform in the long run.  Continue Reading

• A roundup of the leading EMM providers in today's market

  Just as identifying the need for EMM is important, so is selecting the right vendor. Here's a rundown of leading EMM vendors and an in-depth peek into the products they offer.  Continue Reading

• Compare the main mobile app development languages

  Developing an app is all about visualizing what the users need and what they'll see in the UI. Get visual with this infographic about the top mobile app dev languages before you build.  Continue Reading

• A handy mobile app testing checklist for developers

  Application testing is a necessity in the era of enterprise mobility. Define the right testing criteria and adopt the proper tools to build and deliver high-quality mobile apps.  Continue Reading

• Compare these top EMM providers and their potential impact

  With all the EMM products available, companies must know the major features that they offer and how the players stack up against each other.  Continue Reading

• People analytics software drives need for HRIS skills

  HR managers are revising job skills, looking for people with analytics ability and technical expertise. Can you build a dashboard and parse data in a new, fresh way? You're in demand.  Continue Reading

• Voice user interfaces coming to the enterprise

  As enterprise UX becomes more critical, VUIs may usurp traditional interfaces. For now, learn from advice and experiments, such as FinancialForce's integration of Alexa.  Continue Reading

• Key factors to consider when making an EMM software purchase

  Enterprises must look at many organizational factors when purchasing EMM software. Learn the most important decision points to choose the best EMM platform for any enterprise.  Continue Reading

• Online benefits enrollment system frees broker from paper

  A San Diego insurance broker uses a cloud benefits enrollment system to move his employer clients to online enrollment and onboarding, resulting in convenience and time savings.  Continue Reading

• The big business functions of EMM software

  Solid EMM software will manage and monitor a company's mobile device activity. Understand why organizations need EMM software and what constitutes a successful plan.  Continue Reading

• The four hottest HR technology trends for 2018

  HR technology is growing at breakneck speed as companies look for better ways to attract and understand talent, as well as boost the employee experience. Here's a look.  Continue Reading

• What key features do today's leading social CRM tools offer?

  Before purchasing social CRM software, learn the important tools and services you should be looking for and which of today's leading vendors offer them.  Continue Reading

• Taking on a virtual agent helps mint new wine connoisseurs

  Having trouble selecting the wine that goes best with a special meal? And what if your preferred shop doesn't have it? Vivino helps you choose -- and, if needed, find -- the right wine.  Continue Reading

• Learn what an EMM platform can achieve in the enterprise

  Mobile device management is no longer enough to secure enterprise data. In the wake of BYOD and IoT, companies need EMM, but they must know its capabilities and challenges beforehand.  Continue Reading

• Retail AI predicts consumer behavior for targeted marketing

  Not all of travel club Secret Escapes' members want to see all 140 last-minute sales it runs every week. AI marketing personalization tool Jetlore helps prevent over-messaging.  Continue Reading

• Cloud-based accounting software can be hub of tailored 'ERP'

  Users explain why they chose their cloud core financial system and the thought process that goes into adding applications for key functions, like procurement, HR and case management.  Continue Reading

• Future of artificial intelligence in CRM rests with the bots

  Chatbots may seem basic or rudimentary now, but just wait: AI advancements will take virtual agents to new levels of competency to engage customers.  Continue Reading

• Explore the top vendors who offer enterprise mobile devices

  Discover these top providers who sell both tablets and smartphones for business workers. Their offerings are diverse, and some are more enterprise-oriented than others.  Continue Reading

• Mitsubishi Imaging transforms sales with e-commerce B2C software

  When Mitsubishi Imaging wanted a B2C and B2B web store, it used Sana software to open Dynamics NAV ERP data to e-commerce. Changing business processes was the biggest challenge.  Continue Reading

• Looking ahead at trends in CRM in 2018

  More AI capabilities, intelligent security and augmented reality should gain prominence for CRM users in 2018.  Continue Reading

• AWS ERP migration required staff buy-in and curiosity

  East Tennessee State University is moving its ERP systems from its data center to Amazon Web Services. It's a big project, and essential to its success was getting the IT staff on board.  Continue Reading