Features

Features

• Beginner's guide to essential chatbot best practices

  In this Q&A, author Andrew Freed lays out key chatbot best practices for beginners, the biggest challenges and how organizations can tell when to adopt chatbot technology.  Continue Reading

• Overview of SuccessFactors Center of Capabilities

  Here's how SuccessFactors Center of Capabilities can help identify employee abilities, employees who should be upskilled and the projects that have attracted employee interest.  Continue Reading

• Supply chain disruption to affect holidays, but analytics can help

  Real-time analytics can be used in demand forecasting and flexibility for long-term supply chain issues but won't provide an easy path out of the current disruption.  Continue Reading

• Vantage DX brings digital experience monitoring to Teams

  Martello Technologies' Vantage DX platform has won our Network Innovation Award for its ability to proactively monitor Microsoft Teams UX in hybrid work environments.  Continue Reading

• General-purpose security doesn't go far enough for ERP

  Organizations need to pay more attention to security as ERP systems move to the cloud, are opened up to other applications and services and face an uptick in cyber attacks.  Continue Reading

• The decision to upgrade a legacy ERP system vs. replace it

  How do you know whether to upgrade your current ERP system to the newest version or implement a new one? Here's what you should consider when making this decision.  Continue Reading

• Time is money: Microsoft's HoloLens 2 saves both

  The Microsoft HoloLens 2 headset has yet to reach wide adoption among enterprises. But organizations that have embraced it have found that the AR product saves time and cuts costs.  Continue Reading

• How procurement's little-known importance helps supply chain

  The procurement department's importance is likely little-known within their own company. But procurement can contribute more than cost analysis to the supply chain.  Continue Reading

• The most common HR tech implementation challenges

  Perennial project problems include incomplete requirements and employees taking time off close to the go-live. Here are some of the most common HR tech implementation challenges.  Continue Reading

• 5 key benefits of enterprise asset management software

  Asset-intensive organizations benefit from enterprise asset management software because it helps them support their industrial infrastructure. Here's how EAM software makes that easier.  Continue Reading

• 11 ways to create a hybrid workforce strategy that works

  An effective hybrid workplace strategy requires a complex mix of ingredients, including clear communication and the right technology. Here's advice on getting it all right.  Continue Reading

• Pandemic renews enterprise virtual reality for collaboration

  Enterprise virtual reality may make a comeback as businesses look to improve support for remote and hybrid collaboration. But the question is whether VR is the right technology.  Continue Reading

• Intelligent virtual assistant market takes shape as it grows

  Explore the growing enterprise use of intelligent virtual assistants to facilitate tasks and enhance the meeting experience.  Continue Reading

• Top ERP systems need ability to deliver as well as tech

  Panorama Consulting Group's '2022 Top 10 ERP Systems' report focuses on function set, technology, usability and ability to deliver on implementation, support and services.  Continue Reading

• Teams vs. Webex vs. Zoom: Comparing collaboration features

  When organizations compare Teams vs. Webex vs. Zoom as their primary UCaaS platform, the deciding factor may be how each vendor approaches collaboration.  Continue Reading

• The at-a-glance guide to the latest SAP ERP choices

  IT leaders may find it difficult to distinguish between the versions of S/4HANA. Here's a cheat sheet on the strengths and weaknesses of each.  Continue Reading

• How to use virtual whiteboards on Zoom and Microsoft Teams

  Whiteboards in remote meetings can add another layer of collaboration by enabling users to visualize concepts. Learn how to use virtual whiteboards on Zoom and Microsoft Teams.  Continue Reading

• ERP digital transformation can fail due to hidden cloud costs

  In this Q&A, Asim Razzaq, CEO of Yotascale, explains why the hidden costs of moving enterprise systems like ERP from on-premises infrastructures to the cloud can cause trouble.  Continue Reading

• How virtual whiteboard collaboration supports remote teams

  Virtual whiteboard collaboration software can help organizations replicate the in-person ideation experience. Learn how Thoughtworks used Mural's software to support remote teams.  Continue Reading

• Mobile device management vs. mobile application management

  Mobile device management and mobile application management do different things but also overlap. Knowing their differences is important.  Continue Reading

• Epicor ERP sheds stodgy image in cloud makeover

  At Epicor Analyst Day, Epicor customers described how the company has transformed into a cloud-first industry-focused ERP company, while still supporting on-premises deployments.  Continue Reading

• How UC flexibility can overcome hybrid workplace challenges

  Hybrid workplaces present unique challenges for every organization. But adapting UC technology and company culture can help organizations address certain obstacles.  Continue Reading

• Hybrid meetings, virtual whiteboards clash with outdated rooms

  As companies look to integrate virtual whiteboard software into their conference rooms for hybrid meetings, they should start investing in meeting room hardware.  Continue Reading

• How can HR support the hybrid workforce?

  HR has a crucial role to play in supporting the hybrid workforce. Learn how HR can help organizational leaders ensure success.  Continue Reading

• Learn effective cloud ERP implementation methodology

  Each cloud ERP implementation methodology has its pros and cons. Learn more about each strategy and decide which is best suited for your organization.  Continue Reading

• Hybrid work strategies fuel Enterprise Connect 2021 topics

  Navigating the post-pandemic workplace is challenging. Enterprise Connect 2021 will explore UC's role in supporting ongoing remote work and the hybrid workplace.  Continue Reading

• E-signature platforms strengthen document management's clout

  Companies in the throes of digital transformation find the e-signature process to be a major catalyst in automating their document management systems and smoothing workflows.  Continue Reading

• Learn how to invite external users to Slack workspaces

  Bringing external users to Slack offers organizations productivity benefits. Learn how to invite external users to Slack and manage shared channels and workflows.  Continue Reading

• Can't-miss expert advice on researching ERP vendors

  The ERP sales and marketing messaging can obscure issues around cloud maturity and other important information. Use this expert advice to start cutting through the hype.  Continue Reading

• The enterprise guide to video conferencing

  The video conferencing guide helps enterprises navigate collaboration in a hybrid work environment and includes best practices for implementation and user training.  Continue Reading

• ERP cloud migration can be boosted by HCM integration

  In this Q&A, Pritam Dutta of ArcLight Consulting explains why some ERP cloud migrations run into trouble, and how integrating HCM systems can aid migration and improve processes.  Continue Reading

• 5 supply chain management skills to boost your resume

  Getting ahead as a supply chain manager requires particular skills plus a deep understanding of how this essential field operates and how it's evolving.  Continue Reading

• Why algorithmic auditing can't fully cope with AI bias in hiring

  Critics say you can't trust AI yet with diversity and inclusion in hiring -- or the elaborate audits meant to root out AI bias. Hiring software vendors beg to differ.  Continue Reading

• HR can help support employees' mental health, well-being

  Employees are more worried and stressed than ever before. Here's a look at how business and HR leaders can get serious about mental health and well-being in the workplace.  Continue Reading

• How does SAP intend to support a circular economy?

  SAP's circular economy efforts include its new software Responsible Design and Production. Learn how it can help producers take responsibility for their environmental impact.  Continue Reading

• What's next for the supply chain? An expert's take

  'Supply Chain Management Best Practices' author David Blanchard discusses pandemic lessons, how the SCOR model can help and why sustainability is so complex.  Continue Reading

• Hidden issues complicate sustainability in IT manufacturing

  Clare Hobby of TCO Development discusses how difficult it is to rate IT products' sustainability. But corporate buyers and consumers have the power to demand something different.  Continue Reading

• Bold vision for SAP Business Network not yet a reality

  SAP is trying to create a 'network of networks' with its SAP Business Network, which it unveiled in June, but it still has to knit all the elements together.  Continue Reading

• 10 strategies for more sustainable last-mile delivery

  Creating eco-friendly last-mile delivery strategies is an important business and societal challenge. Here are some options supply chain leaders can explore.  Continue Reading

• Four-day workweek reactions range from warm to cool

  The rise of flexible hours, along with remote and hybrid work, is reviving a discussion: Should firms implement a four-day workweek? The answer is anything but simple.  Continue Reading

• 8 tips for welcoming employees back to the office

  Employees who have become used to working from home may have mixed feelings about coming back to the office. That's why welcoming them back in the right way is so important.  Continue Reading

• 5 hybrid video conferencing tips for collaboration equity

  Experts say the fate of hybrid work may depend on collaboration equity in hybrid video conferencing sessions. Learn how to support in-office and remote meeting participants.  Continue Reading

• ERP goes green, ahead of customer sustainability initiatives

  As sustainability becomes a more key topic for businesses, enterprise applications vendors are touting programs to support efforts like carbon reduction and the circular economy.  Continue Reading

• Benefits and challenges of a hybrid workplace

  Employees' desire for flexibility may lead organizations to explore a hybrid workplace, but hybrid work has strengths and weaknesses. Learn what it looks like in practice.  Continue Reading

• Signavio aims to transform SAP software development model

  In this Q&A, Signavio CEO Gero Decker discusses the process mining software vendor's role in Rise with SAP and its criticality to business transformation.  Continue Reading

• What to consider before buying video conferencing technology

  Learn about the different types of modern video conferencing architectures and how enterprises can best implement these products into their current workforce.  Continue Reading

• IT complexity slows S/4HANA migration pace

  Most S/4HANA projects are being held up by the complexity of SAP system environments, and organizations need to fully understand the systems and align IT and business to succeed.  Continue Reading

• Deloitte SAP Industry Cloud apps aim to fill ERP gaps

  The head of Deloitte's $4 billion SAP practice explains the consultancy's role in SAP's new industry applications and how Kinetic Microservices can extend S/4HANA Cloud.  Continue Reading

• Branded, custom video conferencing enhances meetings

  Custom video conferencing can make meetings feel more engaging, and third-party tools can take these features even further. But hybrid work can create challenges.  Continue Reading

• Top 6 tips to secure video meeting storage

  The rise in remote work caused an increase in video conference recordings from many virtual meetings. As a result, organizations must know how to store recordings securely.  Continue Reading

• Understanding CPaaS market growth, trends and providers

  The CPaaS market is maturing as increased demand for digital communications drives new use cases. Learn about the trends and providers fueling CPaaS market growth.  Continue Reading

• Rise with SAP won't move S/4HANA needle for large customers

  Rise with SAP is good for smaller companies, but if Rise is going to be a success, SAP will need to figure out how to attract its largest customers, according to two experts.  Continue Reading

• Supply chain AI adoption happening too fast

  AI's future in the supply chain seems assured as the pandemic accelerates AI adoption in various industries. Here's why some business leaders think it's happening too fast.  Continue Reading

• The environmental challenges of last-mile delivery

  Current last-mile delivery practices are contributing to climate change, and companies need to address these ill effects. Understand how to start taking action.  Continue Reading

• Brands opt for headless e-commerce vs. traditional commerce

  For large enterprises, headless commerce breaks down websites into user-friendly modules marketers can update. SMBs can also use it, paired with WordPress and other simple tools.  Continue Reading

• Top 20 strategic L&D terms learning pros should know

  Career development is key to employee retention, and effective L&D initiatives start with an understanding of important learning concepts. Here are 20 of the most important.  Continue Reading

• Quadpack migrates to S/4HANA Cloud to unite data, processes

  Faced with an aging on-premises ERP system, Quadpack is migrating to SAP S/4HANA Cloud while simultaneously upgrading its analytics and data warehousing capabilities.  Continue Reading

• 14 hybrid workplace technologies to power future of work

  Hybrid work offers a positive employee experience and productivity gains but those only come to fruition with the right technology. Learn which tools are the most important.  Continue Reading

• Understanding virtual meetings pros and cons

  This chapter excerpt from 'Suddenly Virtual' explores the importance of using video for virtual meetings and the challenges of always being on camera.  Continue Reading

• Training is key for effective remote meetings

  Authors Karin M. Reed and Joseph A. Allen discuss how to support effective remote meetings. The most important factor for virtual meeting success? Training.  Continue Reading

• How to combat virtual meeting fatigue in 5 steps

  By taking a new look at video conferencing, organizations can make their meetings more effective and keep employees from burning out.  Continue Reading

• A buyer's guide to S/4HANA Any Premise on HEC

  S/4HANA Any Premise on HEC is best for companies with a complex environment that are upgrading from an existing SAP system. Learn whether it's the best choice for your company.  Continue Reading

• SAP makes play to be core of corporate sustainability efforts

  SAP debuted sustainability products so that companies can measure and manage carbon emissions and participate in the circular economy. But are customers ready?  Continue Reading

• Top hybrid collaboration security threats and strategies

  Hybrid work can add new security wrinkles for collaboration tools. Learn about the key threats and the importance of a proactive hybrid collaboration security strategy.  Continue Reading

• Soft skills key to employability in age of automation

  Soft skills will become even more important as automation increases. Learn what top workplace soft skills organizations will need and how to enable training.  Continue Reading

• A buyer's guide to customer-managed S/4HANA Any Premise

  Customer-managed S/4HANA Any Premise is best for users who prefer to use a different set of tools and processes than HEC and have more control over the environment.  Continue Reading

• 5 best practices to support Microsoft Teams hybrid meetings

  To support an effective Microsoft Teams hybrid meetings experience, organizations should follow five best practices, including user training and app integrations.  Continue Reading

• SAP wants to own intelligent enterprise, but firms have options

  SAP customers Paragon 28 and Merit Energy extoll the value of an S/4HANA-based intelligent enterprise, but an S/4HANA migration might not be needed to achieve the same benefits.  Continue Reading

• When the HCM sponsor exits mid-project

  If the HR software project champion leaves the organization or, for some other reason, leaves the project, the team must act quickly. Learn what steps the team should take.  Continue Reading

• How 4 companies are improving last-mile delivery sustainability

  Companies such as L'Occitane en Provence and Walmart are trying out different strategies to improve their last-mile delivery sustainability. Here's how they're doing it.  Continue Reading

• Zoom Phone system offers flexibility, simplified infrastructure

  The Zoom Phone system offers simplicity and flexibility to support remote and hybrid work. IT leaders at Enterprise Connect Virtual discuss their Zoom Phone migration strategies.  Continue Reading

• The importance of last-mile delivery to logistics

  Last-mile delivery is the key to customer satisfaction. Here are four reasons your supply chain management strategy needs to focus on this critical stage of logistics.  Continue Reading

• Upskilling and reskilling employees for a competitive edge

  To stay competitive and offer a positive employee experience, organizations need to create a culture of learning that focuses on continuous growth.  Continue Reading

• Post-pandemic digital customer experience: What will change?

  Overstock.com, FTD and Giant Eagle all revamped their CX tech stacks during the pandemic to meet the demand for online service, and upgrades continue.  Continue Reading

• How to offboard HCM project team post-implementation

  A successful HCM implementation must include a proactive plan for offboarding temporary members of the project team. Learn what issues you'll need to address.  Continue Reading

• 3 ways HR can support women in the workplace

  The HR team's support for women has a powerful influence on gender equality and employee experience. Learn how HR can make a positive impact on your workplace culture.  Continue Reading

• VPN and cloud-based printing options change with the times

  Print workflow and IT infrastructure are key considerations when choosing between a VPN and cloud printing setup that can accommodate the needs of a hybrid workforce.  Continue Reading

• How an HR help desk supports an HCM rollout

  An HCM implementation requires strategic support and an HR help desk application may help provide that. Learn about features such as enhancement tracking, as well as vendors to research.  Continue Reading

• Migrating ERP to the cloud: 8 reasons for failure

  SaaS ERP promises ease, but CIOs and project teams need to understand the myriad minefields that can cause deployment failure. Understand eight common ones.  Continue Reading

• ServiceNow's vision for AI, customer service management

  ServiceNow's John Ball discusses the Now Platform's approach to AI, customer service and field service management, and why he left Salesforce as EVP of product for Einstein.  Continue Reading

• 6 tips for better digital learning in the workplace

  Today's companies need to upskill and reskill their workforces to stay competitive. Here's a look at some of the most important learning and development strategies that can help.  Continue Reading

• ERP plays vital role in sustainability trend

  In this Q&A, IFS CEO Darren Roos discusses how enterprise systems like ERP can enable companies to develop and manage more effective sustainability initiatives.  Continue Reading

• 8 benefits of SaaS ERP

  Learn about the benefits of using SaaS ERP software, including lower infrastructure costs, as well as some possible drawbacks, including possible data breaches.  Continue Reading

• 7 benefits of a personalized marketing content strategy

  Customers want companies to treat them as individuals, and personalized marketing can help accomplish that. Personalization can also improve customer retention and brand affinity.  Continue Reading

• A data-driven approach to DEI supports real diversity

  Improve diversity and inclusion with an in-depth approach to making people of color, women and other marginalized groups feel good about where they work. Learn how data can help.  Continue Reading

• WalkMe digital adoption platform eases application overload

  As companies invest in more enterprise applications, digital adoption platforms like WalkMe can both help employees manage the overload and companies drive usage.  Continue Reading

• Compare BYOD vs. CYOD vs. COPE vs. COBO for a mobile strategy

  BYOD offers companies flexibility for employee devices. COBO offers security. Neither aspect can be the only factor in a mobile device management strategy.  Continue Reading

• Apple iOS 14.5 App Tracking Transparency rewires martech

  If your business strategy fully relied on iOS tracking for survival, your company was probably in trouble before 14.5 came out this week, marketing experts say.  Continue Reading

• Guide to digital badges for the workplace

  Digital badges are becoming more common in the workplace. Here's how they can help HR during the hiring process and why some industry leaders have doubts.  Continue Reading

• A buyer's guide to S/4HANA Cloud extended edition (EX)

  S/4HANA Cloud EX offers much of the multi-tenant version's simplicity and standardization but with much greater environment control. Learn more to see if it's a good fit for your company.  Continue Reading

• 5 best practices for a Microsoft Teams telephony migration

  When planning a migration to Microsoft Teams telephony, organizations should follow five key best practices that address technical requirements and end-user adoption.  Continue Reading

• 30 easy ways to help employees manage stress

  Companies can go beyond wellness programs with these strategies, which range from easy ideas to more long-term solutions for helping employees manage stress.  Continue Reading

• Microsoft Teams partners extend phone system capabilities

  While the Microsoft Teams phone system can meet most needs for organizations, connecting Teams to third-party partners can provide additional features, resiliency and support.  Continue Reading

• Ultimate guide to team collaboration platforms

  This in-depth team collaboration platform guide examines how to create a virtual environment that promotes secure user engagement, productivity and innovation.  Continue Reading

• Top 8 warehouse management systems to research

  Efficient warehouses are key to customer satisfaction. Learn about some of the top warehouse management systems, including some of their benefits and drawbacks.  Continue Reading

• Overview of 4 types of warehouse management systems

  Modern companies need to create efficient warehouses, and understanding which type of warehouse system to choose is key to that. Here's a look at four types and how they can help.  Continue Reading

• AR use cases gain ground due to COVID-19, maturing tech

  AR technology is growing beyond technical instruction, helped by work-from-home mandates and maturing technology.  Continue Reading

• How to improve virtual collaboration in the enterprise

  In the ideal team collaboration environment, technology enables a nuanced work experience while fading into the background. Realizing that ideal requires a strategic approach.  Continue Reading

• How post-pandemic B2B e-commerce tech stacks will look

  What will B2B e-commerce look like in the post-pandemic world? Experts and tech leaders share how COVID-19 fueled big changes and what's next.  Continue Reading

• Biden supply chain EO makes resilience a priority

  Supply chain experts weigh in on the Biden administration's push to help address vulnerabilities like parts shortages that have slowed production and put national security at risk.  Continue Reading