Tips

Tips

• 4 steps to implement UCaaS for small businesses

  UCaaS and small businesses go hand in hand because of their complementary agility and flexibility. But, before picking a UCaaS product, SMBs must assess their needs.  Continue Reading

• CRM vs. CMS: How they differ and how to integrate them

  CMSes and CRM systems serve different purposes, but together, they can help organizations improve customer data management and automate sales and marketing strategies.  Continue Reading

• 6 leave of absence management vendors to consider

  Managing employee leaves of absence can be complicated and involves staying compliant, among other requirements. Learn which vendors offer leave of absence management tools.  Continue Reading

• How to install and set up MSIX and msixbundle

  IT admins should know that one of the simplest ways to deploy Windows applications across a fleet of managed desktops is with an MSIX bundle and MSIX files.  Continue Reading

• How to fully set up a thin client environment

  Thin clients are simple and stripped-down endpoints, but IT still needs to put plenty of work in from a setup perspective. Learn how to run through this setup process.  Continue Reading

• 3 ways UC offers the RTO analytics you need

  Unified communications analytics tools can help companies validate their return-to-office plans. See how it's done.  Continue Reading

• 6 benefits of using low-code ERP

  Using low-code ERP can result in easier user training and more agility, among other benefits. Learn more about how the software can help improve operations.  Continue Reading

• How to integrate your phone system with Microsoft Teams

  Before organizations migrate their existing phone systems into Microsoft Teams, they need to select the right telephony architecture that fits their business needs.  Continue Reading

• How mobile firewalls protect against enterprise threats

  Firewalls are an essential part of network security. As more employees use mobile devices for work, mobile firewalls are an increasingly vital security tool for organizations.  Continue Reading

• How to run Windows 365 on Mac

  IT teams must be prepared to deliver Windows 365 Cloud PCs to all sorts of endpoints -- not just Windows desktops. Admins can take steps to facilitate this access on Mac desktops.  Continue Reading

• 8 ways ERP software can improve customer service

  By integrating sales, inventory and shipping data, ERP software helps companies avoid delays and stockouts. Learn more about how ERP software enables better customer service.  Continue Reading

• How to accomplish a SharePoint-Teams integration

  Depending on the complexity of a business's SharePoint sites, a Teams integration can benefit organizations by being cost-effective and simplifying user access.  Continue Reading

• How to use Windows Update for Business with Group Policy

  When organizations need to manage Windows updates, Windows Update for Business can provide all the control they need. And IT should consider Group Policy to manage it.  Continue Reading

• 9 challenges of data analytics in HR

  HR teams can capitalize on data they're already collecting by implementing analytics. But be on the lookout for these roadblocks.  Continue Reading

• Install Zoom on Linux: Best practices and troubleshooting tips

  Zoom makes it easy for Linux admins and users to access the app's capabilities, but there are still some steps you should take to ensure the installation is successful.  Continue Reading

• How to detect and fix a rooted Android phone

  Rooting is a unique threat for enterprise mobile devices, but there are signs Android administrators and users can look for to detect it and steps they can take to fix it.  Continue Reading

• Create a video marketing strategy in 10 steps

  Video content can quickly engage people and reach broader audiences. A successful video marketing strategy should embrace different types of videos and SEO best practices.  Continue Reading

• How to reset Windows 11 PC from BIOS

  There are many ways to reset a desktop, and resetting from BIOS is perhaps the most drastic of these options. Learn how this reset differs, how to perform it and when to use it.  Continue Reading

• AI for performance appraisals: Challenges and tips

  HR, managers and employees are all trying to navigate the AI hype and use the newer tools to best support the performance management process. Here's how to get it right.  Continue Reading

• 11 benefits, use cases for AI in logistics

  AI can play an important role in helping companies maintain the right inventory levels. Learn more about other benefits of using AI for your organization's logistics.  Continue Reading

• 5 best practices for enterprise asset management

  Enterprise asset management can help companies prevent problems down the line, such as equipment failure. Learn some best practices to follow to bring about success.  Continue Reading

• 11 benefits and use cases for AI in inventory management

  Retailers can use AI to monitor stock in stores and warehouses and have AI replenish high-turnover items. Learn other benefits and use cases for AI in inventory management.  Continue Reading

• The insights and benefits of unified communications analytics

  With the help of unified communications analytics, organizations can gain valuable insights into network performance, collaboration activities and security events.  Continue Reading

• Understand and manage Apple Safari WebRTC

  Apple's implementation of WebRTC is more rigid than competitors Chrome and Firefox. But that's not a bad thing.  Continue Reading

• How to detect and fix a jailbroken iPhone

  Jailbroken devices can give rise to security threats for users and organizations alike. Learn how to prevent, detect and remove jailbreaking on enterprise iPhones.  Continue Reading

• How to avoid greenwashing as a marketer

  Greenwashing can erode customer trust and damage a brand's reputation. To avoid it, organizations can offer evidence to support their claims and earn sustainability certifications.  Continue Reading

• CMS and e-commerce: How they differ and work together

  Understanding the differences between CMSes and e-commerce platforms is vital for businesses. Yet, together, they help companies enhance customer experience and boost sales.  Continue Reading

• 7 benefits, best practices for AI in performance reviews

  AI can help save time and bring other advantages to performance reviews, but reviews involve sensitive data, so HR must ensure their company is following best practices.  Continue Reading

• 6 best practices for using analytics in talent acquisition

  Learn the top approaches for using analytics in talent acquisition, including the necessity of ensuring data quality and consistently monitoring hiring KPIs.  Continue Reading

• 8 Drupal security best practices

  Drupal offers advanced security features, but admins must know how to implement and configure them. Best practices include using the latest version and backing up sites.  Continue Reading

• 6 of the top AI courses for HR professionals

  Learning potential use cases for AI is now important for every HR professional. These courses can give HR workers insight into how to get started or improve their skills.  Continue Reading

• Comparing MSI vs. MSIX

  While MSI was the preferred method for distributing enterprise applications for decades, the MSIX format promises to improve upon the deployment process.  Continue Reading

• How to perform an in-place upgrade to Windows 11

  While they have some disadvantages, in-place Windows upgrades can deliver a smooth transition between the OSes with minimal IT oversight. There are two main methods IT can use.  Continue Reading

• HR job titles list: Learn the roles, differences

  HR job titles can be confusing for employees outside the HR department. Check out this list to learn the differences between the roles and any overlap between the jobs.  Continue Reading

• 12 ERP KPIs for post-implementation success

  Learn the metrics that help IT teams assess whether an ERP system has helped to streamline processes and improve overall business performance.  Continue Reading

• 6 benefits of succession planning

  Succession planning can help companies in various ways, including reducing business disruption and recruitment costs. Learn more about some of the benefits.  Continue Reading

• How to configure VNC services with macOS

  While there are many technologies that allow for remote desktop access and management, IT administrators can use VNC on Macs to great effect.  Continue Reading

• 5 steps to integrate a personalization engine into a CMS

  Customer experience is a top focus in the modern business world, and personalized content can go a long way toward delivering that exceptional experience.  Continue Reading

• 6 of the top performance appraisal types

  HR leaders should learn about the top performance appraisal types and decide whether one approach or a combination is most effective for their company. Learn more.  Continue Reading

• 10 sustainable marketing strategies

  Sustainable marketing can boost brand loyalty, but marketers need effective strategies, such as committing to social causes and partnering with key influencers.  Continue Reading

• How to set up Windows Hello for Business, step by step

  Licensing for Windows Hello for Business is a simple process, but the setup involves making several decisions, including how to host the service, authentication types and more.  Continue Reading

• Webex calling vs. Teams calling: Compare the telephony tools

  Although both products have several similarities, Cisco Webex Calling and Microsoft Teams Phone have key differences around integrated services and management.  Continue Reading

• 8 use cases for generative AI in manufacturing

  Generative AI can potentially help manufacturers improve daily operations and increase efficiency, among other use cases. Learn more with these examples.  Continue Reading

• 10 integrations for your CMS

  To get the most out of a content management system, organizations can integrate theirs with other crucial tools, like marketing and collaboration software.  Continue Reading

• What is the default port for RDP and how do you change it?

  When an admin needs to change the RDP port from its default to a different one, they can perform this process and many others via Windows Registry Editor.  Continue Reading

• How to calculate Windows Hello for Business cost

  Just how much does Windows Hello for Business cost? It's not exactly a simple answer, but the good news is that there are lots of ways to attain a license.  Continue Reading

• How UC can support the return to office

  United communications features are a boon to those working from home, but they also have the potential to woo those workers back into the office.  Continue Reading

• How to navigate the Windows Hello for Business requirements

  While Windows Hello is easy to set up on the user level, Windows Hello for Business needs a bit more back-end legwork to meet the infrastructure and licensing requirements.  Continue Reading

• 8 steps to follow for an MES implementation

  Manufacturing leaders can avoid unexpected challenges during an MES implementation by following this expert advice, including the importance of selecting the right system.  Continue Reading

• Evaluating tablets as thin clients in the enterprise

  There are numerous options for thin client hardware including dedicated thin clients and retired PCs, but the evolution of tablets makes them viable as virtual desktop endpoints.  Continue Reading

• 13 examples of sustainable marketing

  Organizations can help the environment, society and their bottom line at the same time with sustainable marketing. Examples include charity partnerships and social transparency.  Continue Reading

• Comparing Windows Hello vs. Windows Hello for Business

  Windows Hello allows desktop admins to manage local Windows authentication with new tools, but the difference between the free and business versions is critical for IT to know.  Continue Reading

• The difference between Zoom Meetings and Zoom Webinars

  The key differences between Zoom Meetings and Zoom Webinars are attendee size and participation. Compare the two apps to learn which is best for your engagement needs.  Continue Reading

• Compare the top 20 CRM software options

  With the right CRM software, CX leaders can improve customer interactions and enhance their support strategies. Top providers include HubSpot, Microsoft and Salesforce.  Continue Reading

• Demand vs. supply planning: Learn about the differences

  Demand planning helps companies predict future demand for goods, while supply planning enables companies to order enough goods. Learn more about how the two differ.  Continue Reading

• How to write a winning RFP response

  Sales teams face constant pressure to write winning RFP responses. Best practices, such as personalizing responses, can help them stand out from competitors.  Continue Reading

• How to create a custom Windows 11 image with Hyper-V

  When administrators can deploy Windows systems in many ways, creating a custom VM with Hyper-V enables them to efficiently deploy a copy of one desktop to a whole user base.  Continue Reading

• 7 steps for an HR system implementation project plan

  An HR system implementation project plan must include time for identifying candidates and receiving demonstrations. Learn what else to include in the plan.  Continue Reading

• 7 benefits of using an OMS

  The benefits of using an OMS include improving customer service. Using an OMS can also improve operational efficiency and strengthen a company's competitive edge in its market.  Continue Reading

• What is Hyper-V on Windows 11, and what can it do?

  Hyper-V is an incredibly flexible tool that can fill many roles for IT administrators, so it is a good idea to learn how this technology works and what exactly it can do.  Continue Reading

• 7 tips for writing an RFP for an ATS (with template)

  Including information like budget in an RFP is important because it can help vendors decide if their application is a good fit. Learn more about an RFP for an ATS.  Continue Reading

• Running GPU passthrough for a virtual desktop with Hyper-V

  IT needs to deliver quality to UX for desktops users, and sometimes edge cases arise. For example, they might need to configure GPU passthrough for power user virtual desktops.  Continue Reading

• How to troubleshoot an RDP remote session stuck at configuring

  Admins forced to troubleshoot a Microsoft RDP session stuck at configuration must understand these key steps to fix their issue and be able to adapt them to their environment.  Continue Reading

• 5 steps to address hybrid meeting equity

  Taking the steps necessary to ensure that employees can attend meetings, regardless of location, takes time, but new tools can help to ensure everyone is communicating effectively.  Continue Reading

• 6 metrics to calculate your applicant tracking system ROI

  Metrics like time saved by recruiters and cost per hire can give insight into whether an ATS is delivering ROI. Learn how to measure these KPIs and evaluate success.  Continue Reading

• 4 steps for using predictive analytics in demand planning

  Many companies are already carrying out demand planning, and predictive analytics can potentially help improve the results of that process. Learn more.  Continue Reading

• 10 steps for implementing an applicant tracking system

  Implementations are expensive and can negatively affect company operations if not carried out correctly. Learn the right steps to follow for an ATS implementation.  Continue Reading

• Hybrid meeting technology helps AV teams address equity

  Ensuring remote and in-office workers share the same meeting experience is a constant challenge. Vendors are helping companies solve this video equity problem.  Continue Reading

• Why is document version control important?

  Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can improve collaboration and fact-checking.  Continue Reading

• 10 troubleshooting steps for when Windows Update is frozen

  When a Windows desktop is frozen and can't update, there could be many causes. The troubleshooting process can be complicated, but there are some universal steps for IT to follow.  Continue Reading

• How to create and manage Azure Virtual Desktop golden images

  With the help of golden images, virtual desktop administrators can deliver a secure and up-to-date system with all that end users need.  Continue Reading

• Troubleshooting the most common issues with Windows 11

  When Windows 11 administrators encounter an issue with a desktop without a clear fix, they should perform general troubleshooting steps in a specific order to minimize risk.  Continue Reading

• How to incorporate smishing into security awareness training

  Smishing is a major threat on enterprise smartphones, but users might not know how it compares to traditional email phishing. IT can help block attacks with training and testing.  Continue Reading

• 9 Azure Virtual Desktop best practices for management

  When an organization runs Azure Virtual Desktop, it needs to evaluate its internal processes and follow these best practices to deliver an efficient environment to end users.  Continue Reading

• Top 10 document management software in 2025

  Many organizations require document management software that can automate workflows, support remote access and maintain compliance. Top systems include Box and SharePoint Online.  Continue Reading

• How to set up and use Azure Virtual Desktop

  Azure Virtual Desktop helps organizations deliver virtual desktops and applications to users, while keeping management within the Microsoft ecosystem. Learn how to get started.  Continue Reading

• 5 key issues in performance management

  Problems with the performance management process can lead to consequences such as discrimination or retaliation claims against a company. HR staff should learn about key issues.  Continue Reading

• What will be the future of the workplace?

  The future of the workplace includes varying return-to-office plans, flexible work locations and AI assistants to help employees with collaboration and productivity.  Continue Reading

• LMS vs. LCMS: Find out which learning system is right for you

  Instructors and students use an LMS, while an LCMS is primarily used by learning content creators. Learn more about the differences between LMSes and LCMSes.  Continue Reading

• Building mobile security awareness training for end users

  Do concerns of malware, social engineering and unpatched software on employee mobile devices have you up at night? One good place to start is mobile security awareness training.  Continue Reading

• How to enable and use Windows Update for Business reports

  Organizations that use Windows Update for Business to manage Windows OS updates and patches should learn how to make the most of the reporting features it offers.  Continue Reading

• 9 document management best practices

  Organizations can follow document management best practices, such as defining goals and implementing access control, to organize and secure their content.  Continue Reading

• How to use Windows Update for Business with Intune

  When organizations deploy Windows OS updates, they can use Windows Update for Business alongside Intune to closely manage all aspects of those updates.  Continue Reading

• Companies prep for NG911 implementation but hurdles remain

  This year's Enterprise Connect featured the first-ever panel examining the rollout of NG911. Emergency calls funneled over IP will give first responders valuable information.  Continue Reading

• How to set up a work profile on Android

  IT can enable devices for both work and personal use, but this raises questions about security and privacy. Learn how Android Enterprise work profiles help protect corporate data.  Continue Reading

• 12 benefits of influencer marketing

  As modern consumers use social media to discover products and get recommendations, influencer marketing can help brands stand out, gain their trust and boost engagement.  Continue Reading

• Generative AI security best practices to mitigate risks

  When tackling AI security issues, enterprises should minimize shadow IT risks, establish an AI governance council and train employees on the proper use of AI tools.  Continue Reading

• How to detect and remove malware from an Android device

  Mobile malware can come in many forms, but users might not know how to identify it. Understand the signs to be wary of on Android devices, as well as what to do to remove malware.  Continue Reading

• The importance of being proactive in customer service

  Proactive customer service can help businesses keep customers more engaged, yet tools to support the strategy might cost more than CX leaders are willing to spend.  Continue Reading

• MRP vs. MRP II: Learn the differences

  MRP II software gives companies much greater control over their scheduling and production processes than MRP software. Learn more about MRP vs. MRP II.  Continue Reading

• How to address common customer service gaps

  Has customer service gotten worse? Customers and businesses disagree on the answer to that question.  Continue Reading

• The top 10 influencer marketing tools in 2025

  Influencer marketing tools help brands find influencers and manage relationships with them. Top tools include Sprout Social, Traackr and TikTok Creator Marketplace.  Continue Reading

• How to remove a management profile from an iPhone

  User Enrollment creates a management profile for BYOD iPhones, but IT must remove that data in cases such as device loss or theft. Learn how to do this with a selective wipe.  Continue Reading

• How to optimize Windows Update for Business policies

  Not all Windows updates are the same, so IT needs to make the most of Windows Update for Business to deliver the ideal updates to the desired endpoints on time.  Continue Reading

• How to incorporate social media into SEO strategies

  While social media marketing and SEO seem like two separate practices, when used together, they can enhance any organization's digital marketing strategy.  Continue Reading

• How to disable the Windows Hello feature with Intune

  While Windows Hello for Business can be a helpful feature, sometimes IT will need to disable it. Learn two approaches to disabling this authentication service and when to do each.  Continue Reading

• What are the pros and cons of a CRM platform?

  CRM platforms can improve CX, but they often require significant investment. CX leaders should understand the pros and cons of these platforms before purchasing.  Continue Reading

• Top 16 technical skills for HR professionals

  Today's HR departments are increasingly reliant on a range of technologies. That means human resources professionals must get tech-savvy -- and do so quickly.  Continue Reading

• How to choose the right CRM software for your organization

  Choosing the right CRM software can be daunting for organizations. These seven steps and best practices ensure the search, adoption and deployment processes go smoothly.  Continue Reading

• 10 benefits of RFID in supply chain management and logistics

  RFID can help companies in their supply chain operations by assisting with product tracking and potentially improving product availability. Learn some of RFID's other benefits.  Continue Reading