Tips

Tips

• Compare SharePoint Syntex disadvantages and benefits

  Microsoft promotes its SharePoint content AI services -- Syntex -- as a way to streamline content management in a cost-effective way. Yet, the service is new and has challenges.  Continue Reading

• How to use the iPadOS file manager in the enterprise

  Organizations can use the iPadOS Files app to manage files locally or in the cloud. Learn the pros and cons of both storage types and how to use them in the native file manager.  Continue Reading

• Additive manufacturing: Learn about powder bed fusion

  Powder bed fusion may cost less than other additive manufacturing approaches, but it can be time-consuming. Learn whether powder bed fusion is right for your manufacturing needs.  Continue Reading

• 6 SharePoint Syntex use cases

  File discovery is one of the most popular use cases for SharePoint Syntex. But how else can you use it? Here, see how real-world teams have begun to use this tool.  Continue Reading

• What do the different licenses for Windows 11 come with?

  Before organizations migrate to Windows 11, they must determine what the best options are for licensing. Learn about the choices to license via base Windows 11 or Microsoft 365.  Continue Reading

• How does enterprise file management in iOS work?

  It's important to ensure that files are secure and easy to work with on enterprise mobile devices. In iOS, the Files app is a key tool for personal and corporate file management.  Continue Reading

• Compare capabilities of Office 365 MDM vs. Intune

  Office 365 MDM and Intune both offer the ability to manage mobile devices, but Intune provides deeper management and security. Delve into this comparison of the two consoles.  Continue Reading

• 7 customer success best practices

  Customer success aims to ensure a positive CX after the sales process is complete. These best practices can help teams stay on track and keep customers satisfied.  Continue Reading

• 7 key benefits of mobile device management for businesses

  Mobile device management tools offer several benefits, like improved productivity and enhanced security, to organizations that use mobile devices for business tasks.  Continue Reading

• How to evaluate cloud vs. on-premises MDM, EMM or UEM

  Organizations should consider whether an on-premises or cloud MDM or UEM platform is best. Determine how to make the decision and, if that decision is cloud, migrate without issues.  Continue Reading

• Fixing issues with a computer mouse on a remote desktop

  Running a remote desktop comes with all sorts of hardware considerations for IT to address, including how the desktop interacts with local hardware, such as a computer mouse.  Continue Reading

• How to ensure iPhone configuration profiles are safe

  Configuration profiles make it easier to manage BYOD iPhones, but they're also associated with malware. Mobile security policies can ensure configuration profiles are safe.  Continue Reading

• The state of PSTN connectivity: Separating PSTN from UCaaS

  UCaaS isn't for everybody. Some organizations are keeping their phone systems on premises to maintain control over PSTN access, cut licensing costs and ensure service reliability.  Continue Reading

• Additive manufacturing: Learn about sheet lamination

  Sheet lamination, which is one type of additive manufacturing, is a comparatively cheap and quick way to prototype products. Learn more about sheet lamination.  Continue Reading

• Azure Virtual Desktop sizing guide for IT

  Deploying Azure Virtual Desktop (AVD) can provide synergy across Microsoft services, but there are decisions that IT must make to determine the capacity of the environment.  Continue Reading

• Learn the basics of digital asset management

  DAM systems offer a central repository for rich media assets and enhance collaboration within marketing teams. However, users may struggle with metadata and business processes.  Continue Reading

• 6 steps for calculating and sizing a Citrix VDI environment

  While all Citrix environments will require different resource planning, IT administrators can use these 6 steps to calculate and estimate sizing for their CVAD environment.  Continue Reading

• An introduction to SharePoint Syntex

  SharePoint Syntex is Microsoft's foray into the increasingly popular market of content AI services. This introduction explores how Syntex works, pricing and includes a video demo.  Continue Reading

• How to enable User Enrollment for iOS in Microsoft Intune

  User Enrollment in iOS can separate work and personal data on BYOD devices. IT teams should learn how to enable it in Microsoft Intune and how it can affect user experience.  Continue Reading

• UC vendors extend mobile telephony capabilities

  UC providers like Cisco and Microsoft are expanding mobile voice services in their platforms, enabling employees to use native dialing and more advanced mobile features.  Continue Reading

• How long can smartphones last in the enterprise?

  Many organizations aim to use the smartphones they've invested in for as long as possible, but outdated or malfunctioning devices present risks that can cost more in the long run.  Continue Reading

• How to successfully implement MDM for BYOD

  Implementing MDM in BYOD environments isn't easy. IT should communicate with end users to set expectations about what personal information the MDM platform can and cannot track.  Continue Reading

• How long should you support Android phones in the enterprise?

  The Android OS can run on a wide range of devices, but how long should enterprise organizations support Android phones? Find out which factors help determine the lifecycle length.  Continue Reading

• 4 steps to troubleshoot Windows 11 network issues

  When IT administrators encounter problems with a Windows 11 network connection, they have plenty of options to fix the issue. Learn the steps to troubleshoot these issues.  Continue Reading

• Understanding how long iPhones can last in the enterprise

  Organizations may want to use the devices they invest in for as long as possible, but how long does Apple support iPhones? Explore the factors that affect the lifespan of iPhones.  Continue Reading

• Compare Microsoft Teams Operator Connect vs. Direct Routing

  As more companies migrate their telephony to Microsoft Teams, IT departments have two options to bring their current PSTN provider to the Teams platform.  Continue Reading

• ERP vs. EPM: Which should you choose?

  ERP and EPM differ in several ways. Learn how the individual systems work alone, how they complement each other and how they can increase an organization's efficiency.  Continue Reading

• 10 digital transformation goals to consider

  Setting goals before embarking on a digital transformation will help an organization allocate resources and measure progress. Learn some common digital transformation goals.  Continue Reading

• Centralized services as a hedge against shadow IT's escalation

  Proliferation of cloud, AI and integration tools has increased the deployment security risks of shadow IT and the need to centralize business functions and share support services.  Continue Reading

• 5 examples of e-commerce content marketing strategies

  Content marketing strategies with personalization, thought leadership research, SEO and diverse content types can help e-commerce companies reach and engage more customers.  Continue Reading

• 5 steps to identify and fix Windows 11 performance issues

  Windows 11 administrators may encounter numerous desktops with varying performance issues. Follow these steps to identify the root cause of the performance issues and fix them.  Continue Reading

• Evernote and Notion take aim at enterprise collaboration market

  Notion and Evernote -- best known as personal note-taking apps -- are pivoting to serve as enterprise collaboration tools. Are they viable options yet?  Continue Reading

• Building a shared services organization structure

  Amid the shifting economic climate and new reality of hybrid workforces, there's no better time for companies to consolidate business functions and centralize support services.  Continue Reading

• How organizations should handle mobile device lifecycles

  Understanding the mobile device lifecycle can help IT manage endpoints from purchase to retirement, with different tools and processes supporting devices at different stages.  Continue Reading

• What are the types of knowledge management systems?

  In order to understand the different types of knowledge management systems, organizations should know about the different types of knowledge and the history of this market.  Continue Reading

• HR shared services models benefit employee experiences

  In the new reality of hybrid and remote workforces, shared services organizations smooth work processes, increase collaboration, and improve employee engagement and productivity.  Continue Reading

• 6 e-commerce email marketing strategies to heed

  Building a database, nurturing existing customers and using an email service provider are some e-commerce email marketing strategies to help businesses increase revenue.  Continue Reading

• Top 10 PIM software products in 2023

  PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include Acquia PIM, Precisely EnterWorks and Sales Layer.  Continue Reading

• How does Android 13 work profile improve IT management

  When users bring personal Android devices to the workplace, IT should consider using work profiles on these devices. Learn about the latest work profile features on Android 13.  Continue Reading

• Learn the 7 types of additive manufacturing

  Additive manufacturing is a process in which technology creates 3D shapes by layering materials. Learn how additive manufacturing can support a company's supply chain strategy.  Continue Reading

• Weighing the pros and cons of asynchronous collaboration

  UCaaS vendors are developing tools that let remote workers collaborate on their own time. That flexibility can reap benefits, but what does it do to the value of teamwork?  Continue Reading

• Understanding hot desking pros and cons for the hybrid office

  Hot desking is one way to manage workspaces in a hybrid office. Learn some hot desking pros and cons to decide if it's the right approach for your company.  Continue Reading

• 4 types of customer data platforms

  Data consolidation CDPs simply collect and unify customer data. Other CDP types, such as automated analytics and automated actions CDPs, go a step further and analyze data.  Continue Reading

• 3 ways to create a positive HR-IT relationship

  A disconnect between HR and IT can negatively affect overall company operations. Learn some ways for HR leaders to create a stronger HR-IT relationship at their company.  Continue Reading

• Top 8 e-commerce marketing platforms to consider

  An e-commerce marketing strategy is no longer optional. Organizations need a marketing platform that meets their e-commerce teams' needs, can customize websites and is affordable.  Continue Reading

• Finding the best cellphone plans for small businesses

  A business mobile plan is common in the enterprise, but the picture isn't as clear for SMBs. If an SMB opts to purchase a phone plan, there are many options to choose from.  Continue Reading

• Learn difference between additive, subtractive manufacturing

  Additive and subtractive manufacturing are two different approaches that are often combined by manufacturers. Learn the difference between the two methods.  Continue Reading

• Learn the 6 digital transformation stages

  Company leaders should know the six digital transformation stages so they know what to expect when undertaking the sometimes complicated and intimidating process. Learn the stages.  Continue Reading

• 5 examples of personalization strategies

  These real-world personalization strategies -- mixed with intent-based marketing, targeted emails and multimedia -- helped create long-lasting relationships with engaged customers.  Continue Reading

• 5 MDM features and platforms for small businesses

  When SMBs deploy mobile devices, they need to find a viable MDM that can meet their needs. Read about 5 key features to look for in an MDM and some strong choices for vendors.  Continue Reading

• 3 benefits of product information management systems

  PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors.  Continue Reading

• 7 best practices for knowledge management strategies

  Organizations can't roll out a knowledge management strategy in one day. Yet, with these best practices, those businesses can create and maintain successful knowledge strategies.  Continue Reading

• How small businesses can pick the right mobile devices

  To cash-strapped SMBs, deploying mobile devices may seem excessive. However, mobile devices are valuable tools to increase communication and productivity for business users.  Continue Reading

• 10 e-commerce marketing strategies for your business

  Marketers have myriad tools in their belts -- from SEO to influencers to technology and tools. These strategies can improve anyone's e-commerce marketing plan.  Continue Reading

• How to choose the right PIM system for your business

  PIM systems ensure sales channels display accurate product information. To find the right system, e-commerce leaders must first identify business goals and required features.  Continue Reading

• Automating testing and delivery for virtual apps and desktops

  One of the many tasks that come with maintaining a virtual environment is the testing and delivery of virtual apps and desktops. Learn how automation can help these processes.  Continue Reading

• How to approach a Webex-Teams integration and make it work

  Cisco and Microsoft are finally breaking down the interoperability barriers between Webex and Teams apps. Companies will be able to soon reap the benefits.  Continue Reading

• How do Citrix and VMware's on-premises VDI costs compare?

  To compare Citrix vs. VMware for VDI pricing, organizations must understand how some of their features impact costs. Learn how aspects like the hypervisor factor into VDI pricing.  Continue Reading

• What are the best application delivery services and methods?

  With the help of different application delivery services, IT teams can deliver a quality user experience to workers, but these services are best suited to specific use cases.  Continue Reading

• Carrier UCaaS services extend cloud communication benefits

  UCaaS is becoming more popular as carriers roll out more sophisticated and integrated packages to users. Learn why it might make sense to consolidate your vendors.  Continue Reading

• Active vs. passive RFID tags: Which to choose

  There are benefits and challenges to both active and passive RFID tags. An organization should learn what they are and what they do before implementation.  Continue Reading

• How to monitor Windows files and which tools to use

  Monitoring files on Windows systems is critical to detect suspicious activities, but there are so many files and folders to keep track of. This is where automation tools come in.  Continue Reading

• How to create the right self-service content for customers

  Organizations should provide useful content to customers to help them solve problems without contacting customer service. Effective content gives customers answers quickly.  Continue Reading

• How will Microsoft Loop affect the Microsoft 365 service

  While Microsoft Loop is not yet generally available, Microsoft has released details about how Loop can connect users and projects across the Microsoft 365 service.  Continue Reading

• 5 benefits of workforce optimization in contact centers

  In an industry with high turnover, contact center leaders must engage with their agents. Workforce optimization tools can help improve employee satisfaction and productivity.  Continue Reading

• Balancing remote work privacy vs. productivity monitoring

  Weighing employee productivity monitoring against remote workers' privacy is a serious issue that requires protecting personal and corporate data and setting the right policies.  Continue Reading

• Top 8 workforce optimization software tools to consider

  Workforce optimization platforms combine scheduling features with gamification tools to help contact centers boost productivity. Top tools include Nice CXone, Genesys and Five9.  Continue Reading

• How to combat voice security issues in collaboration platforms

  Enterprise collaboration is an integral part of doing business. But companies must learn to guard against voice security issues that could compromise their networks.  Continue Reading

• Comparing Microsoft Loop vs. SharePoint for businesses

  Microsoft's announcement of Loop came with various questions -- in particular, how the new product compares to legacy products, like SharePoint. Here, find out how the two differ.  Continue Reading

• 10 key performance management software features, traits

  When HR leaders purchase performance management software, they should confirm it includes features like customization options and 360-degree review. Learn more.  Continue Reading

• 6 best practices for ensuring offboarding cybersecurity

  Offboarding can be a tenuous time for cybersecurity if HR leaders don't follow some best practices. Learn what to do about security during an employee's departure.  Continue Reading

• 10 tips to enhance and promote self-service platforms

  Self-service platforms should be visible to customers, emphasized across all touchpoints and meet customers' needs. These tips can help enhance and promote self-service.  Continue Reading

• Asynchronous work best practices require strong policies

  Hybrid work is becoming the norm, but it challenges distributed teams collaborating to complete projects. A new generation of asynchronous collaboration apps may be the answer.  Continue Reading

• How to approach enterprise social software for hybrid work

  Enterprise social software can help organizations build communities to support employee engagement in the hybrid workplace. But IT leaders need to weigh how to manage communities.  Continue Reading

• How to create a zero-party data strategy

  Zero-party data can enable better personalization and customer retention without tracking users across sites, like third-party cookies. These steps can kickstart your strategy.  Continue Reading

• RFID vs. IoT: What are the differences?

  Users often combine RFID and IoT, but the two technologies are different in some important ways. Learn more about RFID vs. IoT and the uses for each in the supply chain.  Continue Reading

• 12 file sharing best practices for secure collaboration

  Remote work has accelerated the need for secure file sharing and storage. Organizations should emphasize security, structure and user training in their collaboration strategies.  Continue Reading

• 6 product information management best practices

  PIM systems maintain accurate product data across channels. For a successful implementation, business leaders should identify their needs and compare software products.  Continue Reading

• Top 5 Windows 10 monitoring tools for business

  Users need unfettered access to all their apps and services to maintain productivity. Windows monitoring tools can verify the status of these components for IT teams.  Continue Reading

• 5 steps to manage desktop phone systems for hybrid work

  Even as hybrid work gains traction and video communications grows, some employees still prefer using desktop phones. Supporting these devices means making sure they're up to date.  Continue Reading

• 3 UC user scenarios influence hybrid work budgets

  As IT decision-makers evaluate their hybrid workplace budgets, three end-user scenarios lay the foundation for UC and collaboration technology investments.  Continue Reading

• 6 customer self-service best practices

  Customer self-service best practices, such as the use of virtual assistants and omnichannel access, can reduce contact center wait times and enhance overall CX.  Continue Reading

• Integrated Microsoft Loop, Teams boost virtual collaboration

  As most organizations now have hybrid workers, virtual collaboration is a priority. Here's how integrating Microsoft Teams with Loop components can enable effective collaboration.  Continue Reading

• Best practices to build a sustainable hybrid work model

  Discussing employee preferences well before setting policy, and carefully analyzing team collaboration needs and technologies can ensure that the hybrid model works for everyone.  Continue Reading

• Using AI for recruiting: Complete guide for HR pros

  As companies battle to find and hire qualified talent, AI-powered software speeds processes, reduces recruitment workloads, improves candidate experiences and refines sourcing.  Continue Reading

• An introduction to Edge Chromium vs. Edge

  The shift to Chromium has improved several aspects of Microsoft's Edge browser -- from privacy settings to reliability.  Continue Reading

• How to create an e-commerce content strategy to improve sales

  A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales.  Continue Reading

• 5 paperless office software tools to consider

  With seemingly endless options to choose from, picking the right paperless office software tool starts with understanding what options are available.  Continue Reading

• RFID vs. barcodes in supply chain: Which should you choose?

  Both RFID and barcodes are valuable in the supply chain, but each is more useful for particular scenarios. Learn what to consider when deciding between RFID vs. barcodes.  Continue Reading

• 6 ways people analytics can help HR improve retention

  Improving retention benefits the entire organization. Learn some ways people analytics can help HR increase retention, from identifying high turnover to improving DEI.  Continue Reading

• 9 disadvantages of self-service options

  Customer self-service platforms free up live agents for more complicated issues, but if organizations don't keep this software up to date, its disadvantages can frustrate users.  Continue Reading

• AI hiring bias: Everything you need to know

  Bias and discrimination can creep into your hiring process in all sorts of places. Here are the ones to watch out for, and tips on mitigating their negative effects.  Continue Reading

• The role of Windows log monitoring in the enterprise

  Whether organizations automate their log monitoring within Windows desktops or inspect them manually, logs can offer IT administrators valuable insight.  Continue Reading

• Top 10 e-commerce software companies

  E-commerce platforms can help organizations design and operate engaging online shops. Companies like SAP have offerings for large enterprises, whereas GoDaddy and Wix target SMBs.  Continue Reading

• Why organizations need to revisit end-user device policies

  Now that WFH collaboration is established at many organizations, companies need to review and revise their end-user device policies to manage security and IT support.  Continue Reading

• Top mobile apps for SMBs

  While there are many options for mobile applications that can help enterprise organizations accomplish business goals, some options are better suited for SMBs.  Continue Reading

• 4 reasons HR must clean its people analytics data

  Ensuring the accuracy of HR's people analytics data is crucial, so HR and other company leaders can make the right decisions. Learn why HR must clean its people analytics data.  Continue Reading

• How AI is transforming the talent acquisition process

  Machine learning, natural language processing and RPA can source candidates faster, match their skills better and vet them with less bias. An HR technology expert explains how.  Continue Reading

• Key steps for an e-commerce planning process

  E-commerce can help organizations grow their business online, but the venture brings the most success if planned properly. These steps can start organizations on the right path.  Continue Reading

• 10 best practices and checklist for remote onboarding

  Onboarding new hires is one of the trickiest challenges HR teams must face when supporting work-from-home and hybrid models. These tips on remote onboarding provide guidance.  Continue Reading