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Changing the way people do their day-to-day work is the hardest part of a CIO’s job. Gartner has a few tips on how to twist people’s arms

German banking giant Deutsche Bank will replace manual and paper-intensive cheque processing methods with an automated system in the cloud

Health secretary Matt Hancock wants to use technology to predict disease and stop people falling ill, with AI and genomics having the ‘potential to change everything’

Maturity in consumer identity and access management (CIAM) differs from sector to sector, with the banking sector taking the lead in terms of innovation, according to the Big Four accounting firms

The UK marketing director of subscription service Birchbox told the Retail Week Tech conference about the retailer’s use of social media and data to offer customers a personalised service

Dutch delivery company PostNL is reaping huge efficiency savings by using robotic technology to automate time-consuming administrative tasks

The storage player has expanded its portfolio over recent years and has more infrastructure products to sell via partners

TalkTalk has launched its own Fairer Broadband Charter as research reveals widespread dissatisfaction with some common industry practices

Public Accounts Committee remains concerned about the Customs Declaration Service and the country’s borders post Brexit

Allscripts partners with Appriss Health to make access to PDMP data easier and available to clinicians within their workflows.

Former Daisy boss revealed as incoming CEO at managed service player just days after the firm strikes an acquisition

Openreach has named Belfast and Nottingham as the latest cities to benefit from a full-fibre broadband roll-out

We in Social Tech will support the growth of 60 businesses over the next 18 months through bespoke business consultancy packages

The majority of websites still use the outdated PHP v5, according to recent data, causing concern over the fact that it will stop receiving security support at the end of the year.

Peter McKay, formerly president and co-CEO of Veeam, said a lot of factors went into his departure from the company, and he plans to become a CEO again soon.

AWS continues to dominate the cloud landscape, but there's plenty of work left to do, as more traditional companies integrate its services with their own data centers.

Find out how LinkedIn may use the engagement platform Glint; a fix is developed for the coding problems created by Google for Jobs; and the problems with AI in HR.

From securing workloads to segmenting the network, VMware’s architecture is using AppDefence and NSX for intrinsic datacentre security

Mobile industry body says time is running out to ready enough radio frequency spectrum in the appropriate bands to account for the demands of 5G mobile networks

Panellists at DCD>Europe discuss barriers to future growth of Europe's booming colocation market, as concerns about the availability of power and space grow larger

Basic Digital Skills Qualifications aimed at helping people “fully participate in society” as well as giving them the skills needed for the modern workplace or for further education

Significant investment in comms and collaboration player will form the bulk of SCC approach to that market opportunity

Pat Gelsinger has attacked a security market that appears to sell more products but still fail to protect users

VMware CEO Pat Gelsinger says the power used for blockchain computation will cause an environmental crisis

Find out who won what, including the best of show prize, at the 2018 VMworld Europe User Awards in Barcelona

Organisations that need to retain sensitive information for long periods of time need to start preparing for the post-quantum era, according to an IBM security architect

App-based banking platform offers small enterprises other business tools on top of a current account

UK business leaders are planning to make dramatic changes to their organisations between now and 2020, according to a new report from Cisco

Aisha bin Bishr, director general at Smart Dubai Office, talks about the Smart Data platform and soon-to-be-unveiled UAE Pass, a digital ID and signature which is being touted as one of the foundations a city needs to transform

In an entertaining discussion at VMworld, Brian Cox raised questions over why technologically advanced societies don’t exist elsewhere in the universe

Technology firm Fujitsu has announced a number of plans for restructuring its business, including the closing of its German manufacturing plant and a number of board resignations

Booking.com has found that a majority of women in the technology industry would recommend a career in the sector to young women in schools, as well as to female undergrads

The latest side-channel attack against Intel chips, known as PortSmash, targets Hyper-Threading in order to steal data, such as private OpenSSL keys from a TLS server.

The IBM acquisition of Red Hat marks a watershed in computer architecture. The duo says it can rebuild data applications in new ways. This news analysis explores what's coming.

Information commissioner Elizabeth Denham’s investigation into the use of data in elections and campaigns, finds "a disturbing disregard for voters’ personal privacy"

Endpoint security startups Appthority and Javelin Networks are the latest Symantec acquisitions as the cybersecurity giant aims to improve its endpoint protection product.

The new DH2i security software tackles the difficulty of setting up a secure perimeter in hybrid and multi-cloud environments by creating one that is software-defined.

Pioneering work with the FHIR API is beginning to pay off in interoperable applications for EHRs. And that could mean sweeping changes in healthcare.

A managed cloud service for high availability and additional product integrations for microservices and Watson are the latest fruits of a partnership between IBM and VMware.

A third of enterprises in the APAC region have already deployed SD-WAN at most of their sites, while 55% are in the process of doing so, a study shows

Mega-deal could accelerate adoption of open source software and extend the reach of OpenStack and OpenShift across the region

VMware CEO shares his belief that the industry has a responsibility to use technology as a positive force in society

Vendor makes changes in response to partner calls for more predictability around pay-outs

Ride-hailing app Uber is rapidly expanding its business interests, which requires an IT infrastructure that can scale just as quickly as its ambitions, according to the company’s head of compute, Dean Nelson

Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital

The European Commission is recognising the growing importance of cyber security to the digital economy and is increasing funding to support research, resilience and cooperation

The vendor is keen to make sure that the channel can deliver services around its portfolio

Mubadala Investment Company, the VC arm of the government of Abu Dhabi, is to acquire a minority stake in full-fibre broadband supplier Hyperoptic as the firm brings forward its roll-out

Five healthcare innovation centres will receive a total of £50m in funding to use artificial intelligence to improve diagnosis and treatment of diseases

Gartner’s annual global CIO survey finds Emea CIOs driving digital transformation programmes to a greater degree than their peers in the Americas and the Asia-Pacific region

Slowness with some digital contracts and issues in the maintenance business hurt Q2 numbers

Enterprises need to step up protections around identity-related compromises and look to decentralised identity in the longer term to improve security, says computer scientist

Technology has unintended consequences, says Martha Lane Fox – but technologists have an opportunity to make a difference

Fujitsu’s president has claimed humans don’t need to be worried about automation because people and creativity will always be needed for innovation

Advice backed by the government for fintechs on how to engage with traditional finance firms is published

The new Dropbox integrations will bring APIs to other file editing and e-signature vendors, making it easier for users to update files without toggling through applications.

EE has switched on a fixed wireless access network in central London to test elements of its future 5G mobile service, but faced some challenges setting it up

Microsoft announced upgrades to the Skype Meetings App to ease installation and setup. The vendor plans to eliminate the Mac version of the product in favor of the desktop app.

Openreach plans to make greater use of drones to help it bring broadband to remote rural properties it could not previously touch

VMware's Heptio buy brings it Kubernetes chops that will help it make a multi-cloud bid, but it will struggle to raise its profile in open source container management, industry watchers predict.

Extreme Networks has introduced network automation and a single console for managing data center and campus networks. The technology is part of the Extreme SLX Agile Data Center.

IT services firm uses automation and AI to trim its portfolio and size as it helps customers on their digital transformation journey

Fruit and vegetable distributor has implemented a blockchain platform that enables consumers and suppliers to trace the origin of Fuji apples – with other fruits to follow

The vendor's recently appointed channel chief has shared her plans for rebuilding the firm's partner programme

Brexit secretary tells Tech Nation audience that leaving the EU could create opportunities for the UK technology sector

The increasing value of personal data presents the challenge of managing a personal data economy, says identity and security expert

Rackspace expects its flexible service blocks approach will benefit the channel and the firm has introduced RelationEdge to the UK

A number of British firms well-versed in science, technology, engineering and maths will act as a consortium to deliver a National Centre for Computing Education

A comparison study of AWS, Google and Microsoft's network architectures reveals stark differences in how they process user traffic, ThousandEyes report shows

The government will provide £8m to help train teachers for the introduction of new technical T-level qualifications

Most artificial intelligence “black boxes” do not comply with EU data protection laws and will have to be re-engineered, warns security researcher and consultant

The Cyber National Mission Force will share unclassified U.S. Cyber Command malware samples to VirusTotal and one expert hopes there will be more action taken to help researchers.

Talkdesk iQ, the cloud contact center startup's new AI platform, includes an analytics dashboard and bot development tools. The vendor also announced a new 100% uptime SLA for enterprise calling.

Self-driving cars may have to break the rules of the road to operate safely, and the Law Commissions of England, Wales and Scotland are embarking on a consultation to seek input on how to manage this

Google debuts AI Hub to help enterprises get their artificial intelligence projects off the ground faster, as its bid to make the technology accessible to everyone gathers pace

Food and clothing retailer Marks and Spencer has admitted its website and online fulfillment capabilities are behind that of its competitors, but it is seeing progress since implementing changes

Welsh Public Accounts Committee is concerned the country’s outdated NHS IT systems are putting patients at risk, and found the culture at NHS Wales Informatics Service is the ‘antithesis of open’

General Data Protection Regulation complaints against Oracle and six other companies filed with Information Commissioner’s Office

In this roundup of networking blogs, industry experts examine network automation innovation, the partnership between networking and DevOps, and the importance of data sheet specs.

Dell EMC builds on VMware Cloud Foundation and plans to offer a new two-node VxRail entry point, with a flexible VMware vSAN license. Dell EMC also adds VMware integration to VxBlock.

Suppliers of internet connected devices are largely failing to improve the security of their products, exposing users to privacy risks, so there is no choice but to legislate in this area, says a researcher

Google's Cloud Scheduler managed service assists with job execution and management for cloud workloads, and it evens another score with AWS and Azure.

Kubernetes users pick up another option for container orchestration in hybrid deployments in the form of a product bundle from Cisco and AWS.

Use of cloud services is soaring in Australia, but a lack of cloud management skills is holding back enterprises from reaping the full benefits of the technology

A market analysis of how distribution across Europe has fared in Q3 from Context indicates that it has all been good so far in 2018

Case against Post Office in relation to allegedly faulty computer system begins in High Court

The crypto wars are just beginning and open systems are key to improved security in future, says cryptography expert

Businesses lack IT leaders with the skills and resources needed to promote innovation and change in the context of technological upheaval

Avaya is doubling down on a decision to open its hardware to the software of competing UC vendors with the release of more than a dozen new open SIP phones.

Teridion plans to launch next year a cloud-based WAN for enterprises that includes a carrier-grade service-level agreement. The service connects to SaaS, IaaS and branch offices.

ERP-based and stand-alone e-commerce systems dominate the market. As more companies go to the cloud, CRM and CMS vie to be the next foundation of e-commerce.

Terraform offers cloud-agnostic infrastructure as code to highly skilled DevOps pros, and its latest release looks to extend its appeal beyond early adopters.

It may not be the traditional channel, but semiconductor distributors play a key role in boosting ON Semiconductor's sales in emerging markets; more news from the week.

At the IT Nation 2018 conference, ConnectWise CEO Arnie Bellini bid attendees to embrace the fast-growing managed security market and abandon their generalist approaches.

Windows-only Docker Enterprise Edition prospects struggle with Linux requirements and a shift to a container-first mindset as they plan to modernize legacy Microsoft applications.

Success for digital products doesn't follow the same trajectory as for physical goods. Google's Eric Schmidt laid out the case for a rush-to-market approach at an MIT event on AI.

Cisco is laying off hundreds of employees as it restructures its Customer Experience unit led by new-hire Maria Martinez. The Cisco layoffs come the week before its Partner Summit.

News roundup: A new spam botnet infected over 100,000 home routers through a UPnP vulnerability, according to researchers. Plus, HSBC Bank reported a data breach, and more.

Independent once again, Veracode will focus on its cloud-based test services that enable developers to add security to the software development lifecycle.