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Hyland releases AI agent platform and vertical integrations
Can Hyland be all things to all customers?
Top records management certifications to consider
Records management certifications can help professionals build expertise in information governance, privacy, security, compliance...
Docusign upgrades AI-fueled contract management platform
Docusign moves further into electronic signature- adjacent tech territory, taking on the likes of Salesforce, Oracle, ServiceNow,...

UC observability shines light on user experience, financial ROI
Traditional UC monitoring tools are no longer good enough. UC observability tools give companies a new strategic weapon to ...
4 ways to support contact center calling redundancy
Cloud-based phone systems offer contact centers more reliability, but that doesn't mean they're immune to system failures. Learn ...
3 steps for an effective corporate video strategy
A video-first business goes beyond basic conferencing to embrace video for internal employee collaboration and external customer ...

AI data fabric emerges as a governance layer for agents
The latest take on data fabric architecture promises to help AI agents coexist with existing platforms, but there's some assembly...
How agentic AI amplifies data management challenges
AI agents pose new data management challenges and magnify familiar ones. To build a solid agentic foundation, data leaders must ...
Data ontologies are foundational for usable AI outputs
Data ontologies strengthen AI outputs with governed definitions across platforms and departments, helping data leaders boost ...

To make policy, policymakers should use AI
Too often, policymakers base their organization's policies for AI usage on what they read in the news instead of first-hand ...
AI and robotics yield bumper crops down on the farm
Autonomous tractors roam the fields 24/7, while AI, computer vision and machine learning harvest fruits, increase milk production...
Bans on AI layoffs: Current laws and what might come next
An appellate court in China ruled that employers cannot cite AI as a reason for terminating employees. Is similar legislation ...

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Should you move to SaaS ERP? Top factors to consider
Although SaaS ERP holds the promise of agility for many companies, understanding the nuances of migration is critical. Here are ...
Cross-category governance is the next software challenge
As software work crosses ERP, HR, CX, collaboration and EUC systems, governance must follow the data, workflows and outcomes.
4 shutdown risks that complicate legacy modernization
Turning off a legacy system requires more than a replacement. Teams need to resolve integrations, access, ownership and fallback ...