SAP CRM and customer experience

SAP CRM and customer experience products -- from its legacy core CRM to Hybris to its newer C4/HANA -- are meant to help organizations give customers exactly what they want. Our writers and experts tackle the ways in which the SAP customer engagement landscape is transforming and the best ways companies can optimize it.

Search ERP

Epicor ERP adds agentic AI capabilities for supply chain
Epicor Prism's new agentic AI use cases aim to make supply chain processes more efficient and productive for its manufacturing ...
4 steps for using predictive analytics in demand planning
Many companies are already carrying out demand planning, and predictive analytics can potentially help improve the results of ...
6 examples of RFID supply chain use cases
RFID tags can help improve inventory management, product and asset tracking, goods authentication and cross-docking. Learn more ...

Search Oracle

Oracle sets lofty national EHR goal with Cerner acquisition
With its Cerner acquisition, Oracle sets its sights on creating a national, anonymized patient database -- a road filled with ...
With Cerner, Oracle Cloud Infrastructure gets a boost
Oracle plans to acquire Cerner in a deal valued at about $30B. The second-largest EHR vendor in the U.S. could inject new life ...
Supreme Court sides with Google in Oracle API copyright suit
The Supreme Court ruled 6-2 that Java APIs used in Android phones are not subject to American copyright law, ending a ...

Hybrid data management strategy for enterprise AI success
Hybrid data management gives organizations the access, control and agility needed to support reliable and scalable enterprise AI ...
Latest Neo4j release aims to simplify graph technology
Prebuilt algorithms that reduce the complexity of queries and connectivity to any data source are designed to make graph-based ...
Snowflake launches auto industry-specific AI capabilities
The latest AI Manufacturing Data Cloud update adds features aimed at helping auto manufacturers deal with massive amounts of data...

Search AWS

Compare Datadog vs. New Relic for IT monitoring in 2024
Compare Datadog vs. New Relic capabilities including alerts, log management, incident management and more. Learn which tool is ...
AWS Control Tower aims to simplify multi-account management
Many organizations struggle to manage their vast collection of AWS accounts, but Control Tower can help. The service automates ...
Break down the Amazon EKS pricing model
There are several important variables within the Amazon EKS pricing model. Dig into the numbers to ensure you deploy the service ...

SAS update targets responsible agentic AI development
The longtime independent analytics vendor's latest Viya platform update includes Intelligent Decisioning, a set of ...
8 top cloud analytics certifications
Cloud data analytics certifications enhance careers and business efficiency. Compare costs, skills taught and time required to ...
Telecom giant uses Tableau Pulse to drive analytics adoption
As part of an effort to enable its employees to make data-informed decisions, Virgin Media O2 is using the GenAI-powered insight ...

Why is document version control important?
Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can...
Dropbox users get Dash generative AI video, image search
Dropbox search extends to other apps such as Slack, Canva and Teams.
Top 10 document management software in 2025
Many organizations require document management software that can automate workflows, support remote access and maintain ...

7 tips for writing an RFP for an ATS (with template)
Including information like budget in an RFP is important because it can help vendors decide if their application is a good fit. ...
6 metrics to calculate your applicant tracking system ROI
Metrics like time saved by recruiters and cost per hire can give insight into whether an ATS is delivering ROI. Learn how to ...
10 steps for implementing an applicant tracking system
Implementations are expensive and can negatively affect company operations if not carried out correctly. Learn the right steps to...

Close