Knowledge management strategy
Top Stories
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Tip
19 Jan 2023
Field service management software vendors to know in 2023
The COVID-19 pandemic turned nice-to-have field service features -- like remote project management and automation -- into vital capabilities. Find out which features vendors offer. Continue Reading
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Tip
18 Jan 2023
The future of field service management and trends for 2023
Contactless, cashless and self-service abilities mark the new standards for field service. The future of field service brings flexibility and convenience for workers and customers. Continue Reading
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Tip
19 Jan 2023
What are the types of knowledge management systems?
In order to understand the different types of knowledge management systems, organizations should know about the different types of knowledge and the history of this market. Continue Reading
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Tip
11 Jan 2023
Top 10 PIM software products in 2023
PIM systems can come as standalone products, but many fit within larger digital experience platforms. Top PIM products include Acquia PIM, Precisely EnterWorks and Sales Layer. Continue Reading
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Feature
28 Dec 2022
The top 4 content management trends in 2023
Content management trends -- AI, cloud deployment, knowledge management and data privacy -- can help organizations automate workflows and enable remote work strategies. Continue Reading
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Tip
16 Dec 2022
Best enterprise content management software of 2023
When it comes to ECM, there are myriad vendors to consider. Delve into 10 platforms to understand their capabilities and functions before deciding. Continue Reading
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Tip
12 Dec 2022
3 benefits of product information management systems
PIM systems help retailers manage product information across channels. Key PIM system benefits include improved employee experience and reduced data entry errors. Continue Reading
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Tip
09 Dec 2022
7 best practices for knowledge management strategies
Organizations can't roll out a knowledge management strategy in one day. Yet, with these best practices, those businesses can create and maintain successful knowledge strategies. Continue Reading
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Tip
02 Dec 2022
How to choose the right PIM system for your business
PIM systems ensure sales channels display accurate product information. To find the right system, e-commerce leaders must first identify business goals and required features. Continue Reading
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Feature
01 Dec 2022
PIM vs. DAM: What's the difference?
PIM and DAM systems help retailers manage information, but they focus on different information types. PIM systems aggregate product details, whereas DAM systems store multimedia. Continue Reading
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News
22 Nov 2022
OpenText's CEO on content AI, cloud strategy and hybrid work
OpenText CEO Mark Barrenechea discusses the state of Magellan, the massive Micro Focus acquisition, the metaverse and more in this wide-ranging conversation. Continue Reading
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Answer
22 Nov 2022
What are the top benefits of knowledge management?
A proper knowledge management strategy can help organizations boost document security, increase employee efficiency and decrease frustration in searches for digital assets. Continue Reading
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Answer
17 Nov 2022
SEO vs SEM: What's the difference?
SEO and SEM strategies help marketers put digital content in front of the right audience. However, SEO strategies focus on organic search whereas SEM generates paid traffic. Continue Reading
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Tip
15 Nov 2022
8 free SEO keyword research tools to explore
SEO keyword research tools can help marketing teams create the content their audiences want to see. Free tools include Google Search Console, Keyword Surfer and Semrush. Continue Reading
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Tip
09 Nov 2022
How to incorporate social media into SEO strategies
While social media marketing and SEO seem like two separate practices, when used together, they can enhance any organization's digital marketing strategy. Continue Reading
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News
26 Oct 2022
Acquia releases open source headless CMS accelerator
Acquia, known for its developer-centric web content management, releases more tools to ease the developer's burden in deploying content headlessly to new channels. Continue Reading
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Answer
21 Oct 2022
Why is social media important for e-commerce?
To increase transparency, organizations can integrate social media with their e-commerce platform and enable users to post reviews and rate their products. Continue Reading
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Tip
18 Oct 2022
Comparing Microsoft Loop vs. SharePoint for businesses
Microsoft's announcement of Loop came with various questions -- in particular, how the new product compares to legacy products, like SharePoint. Here, find out how the two differ. Continue Reading
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News
13 Oct 2022
Box boosts content collaboration with Notes reboot
Cloud document management company Box chases customers with remote and hybrid workforces with its new Canvas offering and revamped Box Notes, which foster online collaboration. Continue Reading
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Answer
13 Oct 2022
How does e-commerce search work?
Effective e-commerce search relies on detailed product descriptions and metadata. Also, features like autofill and search filters can help organizations offer accurate results. Continue Reading
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News
12 Oct 2022
Microsoft releases SharePoint Syntex content AI services
Microsoft Syntex is a bundle of AI services for enterprise content repositories. It signals new attention devoted to SharePoint, which still has hundreds of millions of users. Continue Reading
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Feature
06 Oct 2022
What is content collaboration? An in-depth guide
Content collaboration covers the tools and processes used to work with others on content, regardless of the medium. Continue Reading
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Feature
05 Oct 2022
Top 4 SEO marketing challenges for 2023
An organization's content must rank well on Google to drive website traffic. Yet, SEO marketers face barriers to this success, such as algorithm changes and underdeveloped AI. Continue Reading
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Feature
04 Oct 2022
10 content collaboration platforms for the enterprise in 2023
Organizations must stay organized to increase efficiency. Content collaboration platforms can help, but business leaders must choose carefully to find one that best fits their needs. Continue Reading
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News
04 Oct 2022
OpenText enhances CX package, customer data platform
OpenText CE 22.4, its latest quarterly release, adds content security, CDP enhancements, and integrations with Microsoft Teams and the Google BigQuery data warehouse. Continue Reading
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Tip
28 Sep 2022
12 file sharing best practices for secure collaboration
Remote work has accelerated the need for secure file sharing and storage. Organizations should emphasize security, structure and user training in their collaboration strategies. Continue Reading
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Tip
27 Sep 2022
6 product information management best practices
PIM systems maintain accurate product data across channels. For a successful implementation, business leaders should identify their needs and compare software products. Continue Reading
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Tip
21 Sep 2022
7 common file sharing security risks
IT administrators must understand the top file sharing security risks and what to do to ensure they don't create vulnerabilities for the broader organization. Continue Reading
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Answer
21 Sep 2022
How can analytics improve content management?
Customer data and behavior analytics from tools like Google Analytics can give content managers insight into the kind of content site visitors want. Continue Reading
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Tip
01 Sep 2022
How to create an e-commerce content strategy to improve sales
A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales. Continue Reading
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Tip
01 Sep 2022
5 paperless office software tools to consider
With seemingly endless options to choose from, picking the right paperless office software tool starts with understanding what options are available. Continue Reading
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Quiz
31 Aug 2022
Quiz: Test your knowledge of digital asset management
DAM systems help marketing teams manage the multimedia content they work with every day. With this quiz, test your knowledge of digital asset management. Continue Reading
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News
29 Aug 2022
OpenText to acquire Micro Focus for $6B
OpenText plans to acquire Micro Focus, a British software company, made its mark acquiring Hewlett Packard Enterprise's software business. Continue Reading
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Tip
29 Aug 2022
Challenges of integrating e-commerce and content management
E-commerce and CMS systems have different purposes, so integration can bring challenges. Organizations must plan for implementation and bridge sales and marketing activities. Continue Reading
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Tip
09 Aug 2022
Top 6 e-signature software providers in 2022
E-signature software can reduce paper costs and improve productivity across departments. Organizations can explore the following six software options to fit their business needs. Continue Reading
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Tip
05 Aug 2022
How to make a successful e-commerce website
E-commerce sites can offer a high ROI because they require less investment than physical stores. However, they may fail to generate revenue without proper design and marketing. Continue Reading
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Tip
28 Jul 2022
How to build a successful paperless office strategy
Shifting an organization to be a paperless office starts with finding the right tools to digitize content and establishing the strategy and processes that promote staff buy-in. Continue Reading
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Answer
22 Jul 2022
What are the pros and cons of electronic signatures?
Electronic signatures are quick, secure and can support hybrid and distributed workforces, but not everyone trusts or has access to e-signature technology. Continue Reading
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Answer
14 Jul 2022
How do electronic signatures vs. digital signatures differ?
Many people think e-signature and digital signature are interchangeable terms, but an electronic signature differs from a digital one in critical ways. Continue Reading
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Tip
12 Jul 2022
7 Microsoft SharePoint alternatives to consider
While SharePoint offers many capabilities, an organization may find that a different CMS or collaboration system better suits its needs. Here are some alternatives to consider. Continue Reading
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News
30 Jun 2022
OpenText bolsters secure file sharing with Teams integration
OpenText Cloud Editions customers get Teams-Core integration among a raft of new features, as OpenText kicks off 'Project Titanium' to harmonize public and private cloud features. Continue Reading
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Quiz
30 Jun 2022
Quiz: Test your knowledge of information governance best practices
As strict privacy laws challenge organizations, information governance is the answer. This quiz can help business leaders test their knowledge of information governance basics. Continue Reading
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Answer
28 Jun 2022
How do you know when you've outgrown your e-commerce platform?
When an e-commerce system's native content management capabilities no longer meet business needs, companies should consider integrating it with a content management system. Continue Reading
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Tip
23 Jun 2022
4 SharePoint migration tools to consider
Moving years' worth of SharePoint data out of on-premises storage to the cloud can be daunting, so choosing the correct migration tool is an essential first step. Continue Reading
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Answer
08 Jun 2022
What IT skills are required for e-commerce?
While e-commerce involves a lot of marketing and sales, it also requires IT expertise to keep platforms running. Explore seven technical skills needed for e-commerce platforms. Continue Reading
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Tip
08 Jun 2022
Explore the benefits and challenges of paperless offices
While transitioning to a paperless office can be costly, the benefits of paperless are enough to justify the cost for most organizations. Continue Reading
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Tip
26 May 2022
The end of life for SharePoint 2016 is fast approaching
SharePoint Server 2016's end of life has arrived. Is it better to go to SharePoint 2019 or SharePoint Online? Continue Reading
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Feature
25 May 2022
The history and evolution of the paperless office
From the advent of word processors to full-time remote work, the history of paperless offices reflects major technological innovations across the past four decades. Continue Reading
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Answer
10 May 2022
Are electronic signatures legally binding?
In 2020, remote work fast-tracked many digital initiatives, including electronically signing legal documents. But e-signatures' legal background goes beyond the pandemic. Continue Reading
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Tip
06 May 2022
Compare SharePoint 2019 vs. SharePoint Online
SharePoint 2019 and SharePoint Online have different customization capabilities, payment models and more. Organizations must consider these distinctions before selecting one. Continue Reading
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Tip
29 Apr 2022
6 information governance best practices
An information governance plan ensures that an organization's content lifecycle meets compliance and business needs. Best practices can help organizations craft an effective plan. Continue Reading
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Tip
20 Apr 2022
5 examples of document version control
Document version control can help organizations improve their content management strategies if they choose the right approach, like labeling copies and purging old drafts. Continue Reading
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Tip
14 Apr 2022
How remote work affects information governance
As many teams still work remotely, organizations may struggle to manage content. Information governance teams should revisit their policies to ensure proper access and security. Continue Reading
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News
12 Apr 2022
Box unveils Canvas cloud content collaboration tools
Box Canvas, a new set of collaboration tools, takes on the new era of work where some employees are remote and some are in the office -- but they all need to work together. Continue Reading
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Tip
29 Mar 2022
Why is document version control important?
Although best practices have changed, many organizations lack a suitable versioning strategy. Proper document version control can improve collaboration and fact-checking. Continue Reading
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News
11 Mar 2022
Sitecore's headless commerce play fuels ambitions
Sitecore CEO Steve Tzikakis took over during the pandemic -- amid massive growth -- and has reimagined the company as a digital experience provider with a composable commerce bent. Continue Reading
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Tip
09 Mar 2022
How to check and verify file integrity
Organizations planning content migrations should verify file integrity and ensure files weren't corrupted in the move. File validation can keep critical data secure. Continue Reading
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Tip
07 Mar 2022
6 enterprise content management best practices for deployment
A successful ECM deployment requires planning. Content managers should consider their organization's content lifecycle, security and compliance needs before deployment. Continue Reading
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News
17 Feb 2022
Salesforce Media Cloud, AWS partner for streaming video
As cord-cutters give rise to streaming services' popularity, Salesforce and AWS partner to capitalize on each other's strengths: Video hosting and a customer data platform. Continue Reading
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News
03 Feb 2022
Box integration with Slack, Teams enables secure file sharing
Box expands Slack integration to become Slack's content layer for Box users and add security for sharing documents; Dropbox joins AWS Partner Network. Continue Reading
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Tip
03 Feb 2022
How to choose an enterprise video content management system
With more video content than ever, many organizations have adopted video content management systems. This comparison chart highlights five different vendors and what they offer. Continue Reading
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Tip
11 Jan 2022
How cloud content migration leads to digital transformation
Cloud migration became inevitable as organizations embraced remote work due to the COVID-19 pandemic. Learn how cloud migration can benefit digital transformation strategies. Continue Reading
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Tip
30 Dec 2021
The role of artificial intelligence in the future of content
AI will play a key role in the future of content, as it can simplify tasks, create new business apps and improve file storage. But these changes won't happen overnight. Continue Reading
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Feature
23 Dec 2021
Content and collaboration advance from memex to metaverse
Since World War II, content collaboration techniques have evolved from rudimentary visions of information sharing to today's knowledge management tools for the hybrid workforce. Continue Reading
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Feature
17 Dec 2021
Secure content collaboration is critical for remote work
As remote and hybrid work become the new normal, secure content collaboration has become increasingly top of mind. Continue Reading
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Feature
16 Dec 2021
Tips and tools for remote content collaboration, deployment
Organizations need remote content collaboration to ensure sensitive files and documents are secure, easily shareable among users and accessible as employees work remotely. Continue Reading
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Tip
10 Dec 2021
7 steps for ECM migration
Organizations must know when to migrate ECM systems for up-to-date content storage and security. These steps reveal what companies must know and do for successful migrations. Continue Reading
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Tip
16 Nov 2021
Top 8 enterprise content management challenges to avoid
As organizations plan enterprise content management strategies, challenges may arise -- like cost, security and storage. Careful planning can help alleviate these issues. Continue Reading
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News
16 Nov 2021
OpenText to add email encryption, developer tools, O365 hooks
OpenText intends to acquire Zix email security technology to broaden its portfolio, adds developer tools and connects OneDrive competitor OpenText Core to Office 365. Continue Reading
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News
26 Oct 2021
Acquia adds CDP, digital experience platform features
Analyst: Latest features added to Acquia's marketing, commerce and customer data platform offerings show the company is serious about adding enterprise users. Continue Reading
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News
25 Oct 2021
Adobe adds Workfront integrations to creative, marketing apps
Adobe begins long task of integrating Workfront with its universe of popular creative collaboration cloud that includes Photoshop, Adobe XD, Adobe Experience Manager and more. Continue Reading
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News
14 Oct 2021
OpenText releases document capture, Salesforce integrations
Like Salesforce, Box and Adobe, OpenText invests in AI and machine learning to enable smartphone document capture so users can digitize documents that are searchable in the cloud. Continue Reading
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News
07 Oct 2021
Hyland execs offer insight into content services roadmap
After an acquisition binge, Hyland Software pauses to discuss its acquisition strategy and future roadmap, which may include more AI/machine learning and vertical-specific features. Continue Reading
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News
06 Oct 2021
Box adds ransomware content security
In its pursuit of enterprise business, Box Shield adds security features that may circumvent ransomware; Box Sign available for U.S. and Canadian customers. Continue Reading
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Feature
14 Sep 2021
E-signature platforms strengthen document management's clout
Companies in the throes of digital transformation find the e-signature process to be a major catalyst in automating their document management systems and smoothing workflows. Continue Reading
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Tip
08 Sep 2021
The role of document management in hybrid work environments
Document management plays a key role in aiding hybrid workforces, so organizations must ensure their document management strategies enable safe and accessible hybrid collaboration. Continue Reading
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News
08 Sep 2021
Acquia acquires Widen digital asset management
DAM is an old idea making a big comeback for marketing teams trafficking in online video. Acquia adds the Widen DAM to its digital experience platform. Continue Reading
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Tip
01 Sep 2021
Learn the basics of digital asset management
Digital asset management helps organizations manage rich media, which is essential for marketing pros. But organizations must consider the software's challenges before adopting it. Continue Reading
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Tip
30 Aug 2021
4 tips for migrating ECM to the cloud
Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses might be able to avoid such problems in the future. Continue Reading
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Feature
27 Aug 2021
How to choose the right document management system
With numerous options to choose from, picking the right document management system for your organization depends on a careful examination of its tools and features. Continue Reading
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News
20 Aug 2021
Adobe buys Frame.io cloud video review platform for $1.275B
Adobe plans to acquire Frame.io review and approval platform for $1.275 billion to streamline digital collaboration among video editors, producers, agencies and clients. Continue Reading
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Tip
18 Aug 2021
Follow 6 Power Apps best practices to build business apps
While Power Apps is part of most Microsoft 365 subscriptions, some users may not know how to take advantage of it. Explore six best practices for Power Apps and how to get started. Continue Reading
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Tip
04 Aug 2021
12 advantages and disadvantages of video conferencing
Remote work necessitates technological advances such as innovations in video conferencing software. Consider the business benefits and challenges of these tools. Continue Reading
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Tip
02 Aug 2021
7 Microsoft Power Apps benefits for content managers
Microsoft Power Apps can improve the speed of app development and enable easier app creation, which can benefit organizations and business users with minimal technical skills. Continue Reading
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Tip
27 Jul 2021
What are the top Microsoft Power Apps limitations?
Organizations should understand the limitations of Microsoft Power Apps, such as licensing constraints and connection restrictions, before they adopt the product. Continue Reading
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News
26 Jul 2021
Box Sign gives business users built-in digital signature tool
Box's $55 million acquisition of SignRequest in February yields a native digital signatures feature for Box Business and Enterprise cloud content management users. Continue Reading
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Tip
23 Jul 2021
Compare 7 headless CMS offerings and their key differences
This headless CMS comparison chart highlights five key differences, including use cases, features and more, between the top headless CMS platforms in the industry. Continue Reading
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News
22 Jul 2021
Adobe launches PDF extraction, generation APIs
Adobe deconstructs the PDF creation and content extraction processes with the release of APIs for developers available on AWS marketplace. Continue Reading
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Feature
21 Jul 2021
Top 6 tips to secure video meeting storage
The rise in remote work caused an increase in video conference recordings from many virtual meetings. As a result, organizations must know how to store recordings securely. Continue Reading
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News
13 Jul 2021
Acquia releases employee experience features for DX platform
Developers are the focus of Acquia's update to Open DXP. They get an all-cloud app dev environment, AI search and a toolbox to build employee-facing apps and services. Continue Reading
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Tip
29 Jun 2021
8 Microsoft Power Apps use cases for organizations
Organizations use Microsoft Power Apps to simplify several tasks, including employee onboarding, inspections, new user setups, service requests and more. Continue Reading
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Tip
29 Jun 2021
How content services can speed up cloud content migration
During a continuous, or hot, migration, a content services platform can move content from a legacy repository to a new one -- a crucial IT tool for hybrid cloud on-premises shops. Continue Reading
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Tip
17 Jun 2021
The top 5 video conferencing use cases
Recruiting, training and collaboration are among the top video conferencing use cases for businesses, and they will remain so as the video market continues to expand. Continue Reading
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Tip
09 Jun 2021
Is headless CMS the future of content management?
As headless CMS rises in popularity, IT leaders may wonder if it's a fad or if it will permanently affect the content management industry. Learn more in this expert tip. Continue Reading
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Tip
03 Jun 2021
Is it legal to record virtual meetings and video conferences?
Yes, it is legal to record virtual meetings. But, for ethical or legal reasons, remote workers shouldn't record them all. Learn when recording is and isn't appropriate. Continue Reading
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Tip
27 May 2021
DXP vs. CMS vs. WEM: Which platform is right for you?
DXPs are the next step in the evolution of content management technology. Learn about the differences between the DXP and its predecessors, CMS and WEM platforms. Continue Reading
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Tip
11 May 2021
Explore this introduction to digital experience platforms
Web experience management platforms and content management systems are morphing into digital experience platforms. This introduction to digital experience lays out the basics. Continue Reading
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News
27 Apr 2021
Box Shield adds enterprise content security features
Box Inc. adds security features for information governance to prevent unintended oversharing of sensitive information and intellectual property in the remote work era. Continue Reading
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News
27 Apr 2021
Adobe Commerce users get AI search for sites
Adobe Commerce adds AI live search, product recommendations tuned for B2B organizations and digital signatures. Continue Reading
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News
21 Apr 2021
Hyland gets digital asset management tech with Nuxeo buy
By acquiring a smaller competitor's digital asset management platform, Hyland looks to build on its 2020 purchase of Alfresco, another cloud-native content management vendor. Continue Reading
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News
14 Apr 2021
OpenText releases Cloud Editions content services updates
OpenText CE 21.2 includes federated document compliance that extends to Microsoft Office 365, along with a revamped content services platform and other feature releases. Continue Reading
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News
18 Mar 2021
Adobe courts small businesses with Acrobat Pro package
As the pandemic disrupts paper workflows, Adobe courts small business users with simple webforms, digital signatures and payments integration with their sites and PDF documents. Continue Reading