How can SAP SuccessFactors Onboarding help retain employees?

A well-run onboarding process can also be a savvy retention tool. Here's how the SAP SuccessFactors Onboarding module can help provide a positive experience for new hires.

SAP SuccessFactors Onboarding gives companies a way to bring new employees on board and ready for their new organization and role. While statistics vary depending on the source, the common theme across all research into onboarding shows that employees who take part in a structured onboarding program were highly likely to remain at the company for a number of years and be more productive than employees who didn't go through such a program.

The candidate and employee experience are becoming a focal point for HR, and having rock-solid software to support your onboarding program is key to success in retaining new hires.

SAP SuccessFactors Onboarding helps users retain employees in a number of ways. Onboarding is the gateway to the company for new hires and the first taste a candidate gets after they have gone through the hiring process.

The software provides an online portal where employees can:

  • be guided through the steps needed to complete onboarding, including necessary paperwork and kicking off processes for post-hire verification;
  • receive instructions and directions for where to go and what to do on their first day;
  • meet their team;
  • understand their goals and their team's;
  • see their development goal;
  • view any training and other types of learning assigned to them; and
  • get relevant information needed for their new role.

New hires can get access to this SAP SuccessFactors Onboarding portal before their first day, which means that both they and their new company can prepare in advance.

A new-hire buddy can be assigned to support the onboarding of new employees. The buddy can answer questions and give advice to help the person feel more comfortable with their new career.

SAP SuccessFactors Onboarding tools for managers

For administrators and managers, SAP SuccessFactors Onboarding also has features to help manage the process. Workflows and notifications let them track the progress of the onboarding process, and related processes such as provisioning of equipment and user access can be initiated before the employee arrives at the office.

All of this means that employees get a good introduction to their new company, feel welcomed into their team, understand the company and its goals and know what their role is. It also ensures that they have all of the instructions, directions, equipment and access they need on day one.

The good impression that a well-run onboarding process makes with a new hire gives them confidence that they have joined an efficient and effective organization that is good to work for and provides employees with the tools and resources they need to be productive. Ultimately, any onboarding process that is not well-managed or efficient will leave employees feeling shortchanged and having second thoughts on whether they made the right decision to join the company.

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