Can you explain what a UC client is? Is it the same thing as a unified user interface? Could you give me a few examples?
WhatIs.com defines a client as a program that delivers data from servers. A Web browser is an example of a client: A browser makes requests to display Web pages from servers from around the Web. Likewise, a unified communications (UC) client allows an end user to use a UC system by delivering data from multiple communication applications. In the context you read “unified user interface” it likely meant the same thing as “UC client.” What the client is called depends on the vendor -- one might call it a UC client, another might call it a unified user interface. The interfaces will vary depending on whose system you are using. It could be a softphone interface, an app on a phone or other software that allows the user to be part of the UC system.
For more information:
- Define unified communications: Learn what components make up unified communications and why components alone don't define UC.
- Connect users with a mobile UC client: Learn what options are available to enterprises to connect mobile UC clients and improve productivity and collaboration.
Ask the expert
Do you have a question for Carrie Higbie or any of our other experts? Ask your enterprise-specific questions today! (All questions are treated anonymously.)
Dig Deeper on UC strategy
Related Q&A from Carrie Goetz
When calls are transmitted over a VoIP gateway, voice data packets are assembled at the edge of the network. An IP private branch exchange uses a ... Continue Reading
Voicemail capabilities have evolved since the early days of answering machines. Learn what voicemail is and how features have advanced as the ... Continue Reading
Tracking E911 location information can be tricky when moving telephony to the cloud. But organizations have a few options to ensure that emergency ... Continue Reading