Browse Definitions :
Definition

exit interview

An exit interview is a wrap-up meeting between management representatives and someone who is leaving an organization, either voluntarily or through termination. 

Exit interviews are common in business, education and government environments. The purpose of the interview is to gather useful feedback that can help guide future practices and improve recruiting and retention.  

In a corporate environment, exit interviews are usually conducted by human resources (HR) personnel. Alternatively, depending on the size of the company and other factors, interviews may be conducted by management or outsourced to an HR service provider. 

The interview may be conducted in person, over the phone, through chat or email, or in an online survey. In general, interactive methods are considered more useful than surveys because they allow interviewers to respond to the employee and develop follow-up questions that can yield more in-depth information. 

The specific questions asked in an exit interview vary for terminated employees and those leaving voluntarily. For an employee leaving voluntarily, the most important question is "Why?" If they repeatedly hear particular reasons for leaving, the business may be motivated to review practices, pay scales and benefits, among other things. 

Whether an employee quits or is fired, it may be profitable to ask what they liked most about the job and what they liked least. If a number of employees mention problems working with a particular manager, for example, that is an issue that should be explored. When an employee is fired for inadequate performance, it can be useful to ask if they believe business practices or other corporate issues contributed to the problem. 

The exit interview is also an opportunity to provide the employee with information about any benefits and pay yet to be disbursed and any agreements in force between the business and the employee. 

Although exit interviews are often company policy, they should always be voluntary. 

This was last updated in September 2013

Continue Reading About exit interview

SearchNetworking
SearchSecurity
  • man in the browser (MitB)

    Man in the browser (MitB) is a security attack where the perpetrator installs a Trojan horse on the victim's computer that is ...

  • Patch Tuesday

    Patch Tuesday is the unofficial name of Microsoft's monthly scheduled release of security fixes for the Windows operating system ...

  • parameter tampering

    Parameter tampering is a type of web-based cyber attack in which certain parameters in a URL are changed without a user's ...

SearchCIO
  • e-business (electronic business)

    E-business (electronic business) is the conduct of business processes on the internet.

  • business resilience

    Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business ...

  • chief procurement officer (CPO)

    The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and ...

SearchHRSoftware
SearchCustomerExperience
  • customer intelligence (CI)

    Customer intelligence (CI) is the process of collecting and analyzing detailed customer data from internal and external sources ...

  • clickstream data (clickstream analytics)

    Clickstream data and clickstream analytics are the processes involved in collecting, analyzing and reporting aggregate data about...

  • neuromarketing

    Neuromarketing is the study of how people's brains respond to advertising and other brand-related messages by scientifically ...

Close