AI technologies
Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.
Top Stories
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News
29 Oct 2025
Streaming specialist Confluent unveils AI development suite
In addition to a unified environment for building and deploying agents, the vendor launched a private cloud version of its platform and integrations that simplify data preparation. Continue Reading
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News
29 Oct 2025
Informatica launches agents, adds new AI development tools
Prebuilt agents for data quality and other data management tasks and a development framework featuring MCP support highlight the vendor's Fall 2025 platform update. Continue Reading
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Conference Coverage
11 Feb 2019
IBM Think 2019 coverage: Spotlight on data and AI analytics
This guide compiles news, analysis and trend stories from IBM Think 2019 and before the conference, focusing on IBM's AI, advanced analytics and data management technologies. Continue Reading
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Feature
24 Jan 2019
New deep learning techniques take center stage
The days of simple linear regressions for machine learning are giving way to more powerful deep learning techniques that point the way toward general AI capabilities. Continue Reading
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Feature
17 Jan 2019
Using AI for invoices lets ControlExpert add structure to data
By using Abbyy software and OCR technology, ControlExpert can automatically process and classify millions of structured and unstructured documents and invoices. Continue Reading
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News
11 Jan 2019
Intel AI chip aims to boost inference for AI users
Adding to the Intel Nervana chip line, Intel and Facebook are expected to launch in the second half of 2019 a new processor designed to speed up inference. Continue Reading
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Feature
27 Dec 2018
AI in 2019 will be all about bots and pre-trained models
2019 promises to be a big year for AI, as we're likely to see some trends -- such as adoption of virtual assistants and strong venture capital funding -- continue and others emerge. Continue Reading
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Feature
26 Dec 2018
AI winter is coming? Not this time, Tom Davenport says
A new AI winter, or downturn, is unlikely, even if the current slew of inflated expectations surrounding AI predicts inevitable disappointment, analytics expert Tom Davenport says. Continue Reading
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Feature
20 Dec 2018
The future of AI technology: 2019 and beyond
Enterprise AI trends in 2019 will likely include more AI-powered tools for healthcare and fintech, as well as accelerating consolidation among smaller AI vendors. Continue Reading
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Feature
17 Dec 2018
5 trends in AI that shaped 2018
2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year. Continue Reading
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News
12 Dec 2018
New IBM AI reference architecture uses Nvidia supercomputers
IBM introduces new AI reference architecture that channel partners will build with Nvidia supercomputers, the IBM Spectrum Scale parallel file system and IBM flash storage. Continue Reading
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Feature
12 Dec 2018
Knowledge graph applications in the enterprise gain steam
As the maturity of knowledge graphs improves, enterprises are finding new ways to incorporate them into business operations, though stumbling blocks remain. Continue Reading
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Feature
12 Dec 2018
Enterprises put AI in supply chain to streamline processes
Supply chain AI is helping enterprises that rely on the movement of physical parts and products streamline their operations and automate tricky last-mile problems. Continue Reading
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News
10 Dec 2018
Formula E technology driven by data analytics and AI
Formula E racing team EVR hopes to drive wins and innovation with a new partnership with Genpact, a professional services firm that offers an AI and analytics platform. Continue Reading
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News
07 Dec 2018
Impact of AI on business still more limited than some hoped
Most businesses have yet to feel the full effect of AI, as enterprises labor to determine where and under what conditions the technology can most effectively be deployed. Continue Reading
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News
06 Dec 2018
Oracle-DataFox acquisition could expand users' AI options
Oracle AI capabilities are likely to see a boost, as the vendor now has access to machine learning algorithms that can automatically distill useful information from large bodies of text. Continue Reading
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Feature
30 Nov 2018
AI use in healthcare ramps up for app maker Cognoa
Applications of AI in healthcare have been relatively restricted due to regulatory and data challenges, but one startup is finding ways to make AI effective. Continue Reading
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Feature
28 Nov 2018
Compliance.ai uses Tibco Cloud Mashery for API mastery
Compliance.ai, a compliance and regulatory management platform vendor, uses Tibco Mashery to help manage and compile many different APIs and data sources. Continue Reading
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Feature
28 Nov 2018
NLP vs. NLU and the growing ability of machines to understand
NLP and NLU technologies are becoming more prominent in the enterprise. The former simply parses words, but the latter aims at a deeper level of understanding. Continue Reading
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Opinion
20 Nov 2018
Will Kronos AI improve life for hourly employees? Experts are split
The idea of AI in HR seems ubiquitous today, but mostly for salaried workers. A new Kronos AI platform takes aim at the hourly workforce, but can it help? Here's what three experts said. Continue Reading
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Feature
20 Nov 2018
AI in fashion design and retail takes center stage
AI and fashion are a natural pairing as clothing designers and retailers are using technology to monitor what's hot and improve the efficiency of manufacturing and supply chains. Continue Reading
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Feature
20 Nov 2018
Countries need national strategy for AI to stay competitive
With the Chinese government funding artificial intelligence at an aggressive pace, the U.S. and other countries are facing substantial pressure to step up their investment. Continue Reading
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News
15 Nov 2018
ThoughtSpot SearchIQ enables voice analytics
Part of the ThoughtSpot 5 update, which adds a number of upgrades to the BI platform, SearchIQ allows users to take advantage of conversational analytics. Continue Reading
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Feature
09 Nov 2018
Jumio identity verification technology benefits from AI
ID verification technology is boosted by products of AI and machine learning, including natural language processing, image processing and biometric tools. Continue Reading
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Feature
05 Nov 2018
AI cybersecurity tools help spot threats before they cause harm
Security pros are increasingly using AI-based cybersecurity tools to stay one step ahead of hackers and minimize vulnerabilities before they can be exploited by bad actors. Continue Reading
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Feature
31 Oct 2018
Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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Opinion
26 Oct 2018
Healthcare and AI are a good pair -- until vendors overpromise
Excessive promotion and grandiose promises from vendors like IBM are making it hard to accurately judge what the proper role of AI in healthcare should be. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Tip
16 Oct 2018
AI in contact centers offers agents behavioral analytics
Contact center AI offers tools to help agents provide better customer service through behavioral analytics. But AI may also present some privacy concerns. Continue Reading
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Feature
10 Oct 2018
4 ways CHROs and their teams can bust through the HR AI hype
The AI washing of technology is real, and it's confusing tech buying teams across companies, including those looking for AI in HR. Here's how to get past that hype. Continue Reading
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Feature
09 Oct 2018
The present and future use of AI in healthcare
The use of AI and machine learning in healthcare has already changed the way some clinical and administrative processes are handled, and it could help reinvent how care is provided. Continue Reading
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Opinion
01 Oct 2018
Current state of AI is poorly understood by the public
Current applications of AI revolve entirely around machine learning. But researcher Zachary Lipton says that's not the message you get from most media coverage of AI. Continue Reading
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Feature
24 Sep 2018
Wayfair's computer vision technology gets your style
At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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Feature
17 Sep 2018
Bot security through AI openness
To ensure consumers interact with secure bots and AI tools, vendors like IBM and BotChain propose more AI transparency and have designed ways to achieve that. Continue Reading
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Feature
11 Sep 2018
AI in real estate smooths paper-based processes
The use of AI applications in real estate aims to make the paper-based processes of buying and selling property more reliable and repeatable. Continue Reading
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Feature
05 Sep 2018
Music composed by AI breathes new life into video games
AI-generated music could help indie video game developers incorporate another element into procedurally generated worlds, making them more dynamic and lifelike. Continue Reading
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Feature
30 Aug 2018
IBM and AI: Researcher talks current and future projects
The goal of numerous IBM AI projects is to ultimately create programs to augment human skills and jobs, not to take jobs away from humans, an IBM researcher says. Continue Reading
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Podcast
28 Aug 2018
Machine learning applications: From lab to enterprise
The process from lab idea to enterprise reality may challenge machine learning applications. Learn how implementers are navigating the journey to practical use. Continue Reading
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Feature
15 Aug 2018
Reddit and the aspiring data scientist
For amateur data scientists, Reddit provides the opportunity to post about personal projects, chat with like-minded people and get free advice from a large community. Continue Reading
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Feature
14 Aug 2018
How AI in e-commerce makes vendors more responsive to customers
AI tools are giving a boost to personalization in e-commerce as vendors find machine learning tools can make ads and experiences more relevant to their customers. Continue Reading
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Feature
09 Aug 2018
AI in hospitality industry helps smooth travel turbulence
A growing number of hotels using AI are reporting streamlined customer service and improved cross-sell opportunities, but the biggest benefits likely lay ahead. Continue Reading
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Podcast
08 Aug 2018
Talking Data: AI advances and the MIT Startup Exchange
The Talking Data podcast team discusses some of the MIT startups that are making advances in AI and natural language processing. Continue Reading
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Feature
30 Jul 2018
Where the IBM Project Debater AI system may be headed
Unveiled during a live debate in June, IBM's Project Debater will be partially released in 2019 and could have real-life applications, particularly in education. Continue Reading
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Feature
17 Jul 2018
Customer support chatbots set to transform service functions
AI-enabled chatbots are helping enterprises improve their customer service functions by automating some tasks, enabling human workers to focus on what really matters. Continue Reading
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Podcast
26 Jun 2018
Computer vision technology helps Trulia link buyers to homes
In this podcast, Trulia's vice president of engineering discusses the importance of computer vision applications to the website's overall goal of helping buyers find homes. Continue Reading
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Feature
19 Jun 2018
Deep learning use cases aren't limited to big tech companies
Industries that are not traditionally technology-driven are starting to find ways to use deep learning, proving the tools aren't just for large tech companies. Continue Reading
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Feature
14 Jun 2018
Tech experts weigh in on the AI hype cycle
AI expectations couldn't be any higher. Read why leading industry experts believe the hype is deserved and what developers can do to deliver on the technology's weighty promise. Continue Reading
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Feature
07 Jun 2018
Enterprises explore AI voice assistant technology
Intelligent voice assistant devices, so popular among consumers, are starting to make their way into enterprises, but businesses need to be mindful of several challenges. Continue Reading
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Feature
06 Jun 2018
Generative adversarial networks could be most powerful algorithm in AI
The emergence of generative adversarial networks has been called one of the most interesting successes in recent AI development and could make AI applications more creative. Continue Reading
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Feature
05 Jun 2018
Limits of AI today push general-purpose tools to the horizon
The future of AI should be focused on more general-purpose tools, but developers have a long way to go before achieving the kind of AI movies taught us to expect. Continue Reading
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Tip
01 Jun 2018
Benefits of artificial intelligence in communication
Enterprises that want to enhance their UC strategies can see several benefits of artificial intelligence in communication, collaboration, information access and UC endpoint control. Continue Reading
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Feature
30 May 2018
Machine learning still big at Stripe despite deep learning hype
Classical machine learning methods are getting overshadowed in today's AI landscape, but problems with deep learning are keeping them relevant at payment processor Stripe. Continue Reading
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Feature
17 May 2018
Implementing deep learning requires a creative approach
Using deep learning in an effective way requires creative problem-solving and a team approach that goes beyond simply hiring data scientists, experts say. Continue Reading
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Feature
10 May 2018
AI in call centers amplifies customer voice
Speech analytics use cases involving customer contact centers show how AI technology can make sense out of messy human language, helping businesses along the way. Continue Reading
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Feature
07 May 2018
Limitations of neural networks grow clearer in business
AI often means neural networks, but intensive training requirements are prompting enterprises to look for alternatives to neural networks that are easier to implement. Continue Reading
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Feature
18 Apr 2018
Value of NLP applications varies for different AI uses
Chatbots and virtual assistants are built on sophisticated component pieces, like NLP tools and automated bot technology, which can be implemented on their own in some use cases. Continue Reading
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Feature
13 Apr 2018
How one company thinks chatbots and AI can change insurance
Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
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Feature
10 Apr 2018
Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading
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Feature
06 Apr 2018
More curiosity could help narrow AI tools handle broader uses
Today, engineers are developing AI tools primarily for individual applications, but programming a facsimile of curiosity into algorithms could help make them more general purpose. Continue Reading
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Feature
05 Apr 2018
Why Intuit aims chatbot design at a narrow set of tasks
A data scientist at Intuit details the finance software vendor's approach to building chatbots -- and explains why it's limiting them to some basic customer service activities. Continue Reading
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Feature
02 Apr 2018
AI virtual assistant tools prove better for customer service than chatbots
AI virtual assistant software is increasingly surpassing chatbots and natural language search, as enterprises see deeper value in enabling true conversation. Continue Reading
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Feature
15 Feb 2018
AI functionality limited today but could be a game-changer
Limited AI capabilities could soon give way to technology that is truly transformative for enterprises, surpassing the overhyped functionality that we see today. Continue Reading
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Opinion
15 Feb 2018
AI technologies have come far, but the road is long
Machine learning and other artificial intelligence technologies are poised to offer businesses big benefits, but companies have to walk before they run with AI. Continue Reading
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Feature
30 Jan 2018
Chatbot applications must get better at chatting to engage users
Today's AI chatbots are good at taking orders and delivering scripted responses, but experts say tomorrow's chatbots need to be more conversational in order to deliver bigger value. Continue Reading
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News
05 Jun 2017
How Facebook uses deep learning models to engage users
At Facebook it's all about user engagement, and to accomplish this, the company relies heavily on deep learning algorithms to tailor its products to the interests of individuals. Continue Reading