AI technologies
Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.
Top Stories
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News
28 Apr 2025
Deriving ROI from AI is more than just monetary value
While some enterprises can see the business value from their AI initiatives relatively quickly in terms of financial value, others see it in the efficiency of their employees. Continue Reading
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News
25 Apr 2025
Perplexity is on iOS, but problems remain for AI search firm
The vendor faces many complex situations that might prevent users from setting it as their devices' default voice assistant. Users may instead move toward Siri. Continue Reading
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Feature
07 Mar 2022
Swiss retailer uses open source Ray tool to scale AI models
Ricardo uses Anyscale's Ray for scaling its product classification models. Ray helps enterprises scale their applications from a laptop to the cloud. Continue Reading
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News
04 Mar 2022
Data crucial for finance companies using AI
Organizations in credit, banking and insurance must pay attention to data to build explainable models. This Q&A with an AI vendor CEO explores data, governance and explainability. Continue Reading
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Feature
03 Mar 2022
Finance industry giants disclose AI challenges
Education, explainability, privacy and integration are some of the problems institutions face when implementing machine learning tools and technology. Continue Reading
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Feature
02 Mar 2022
Enterprise hybrid AI use is poised to grow
Hybrid AI is an approach for businesses that combines human insight with machine learning and deep learning networks. Despite certain challenges, experts believe it shows promise. Continue Reading
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Feature
24 Feb 2022
How a soccer club uses facial recognition access control
The Los Angeles Football Club began using the Rock, an autonomous access platform, in 2021. Players and staff use the Rock to access facilities without a key system. Continue Reading
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News
23 Feb 2022
SambaNova unveils GPT Banking for financial industry
The product is aimed at giving financial institutions deep learning language capabilities. However, deep learning is hard to navigate in the finance industry. Continue Reading
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News
17 Feb 2022
Nintex expands range by acquiring RPA vendor Kryon
Acquiring Kryon enables Nintex to expand its scale. Robotic process automation is important for enterprises seeking digital transformation in their business. Continue Reading
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Feature
17 Feb 2022
Automated machine learning improves project efficiency
Until recently, machine learning projects had a small chance of success given the amount of time they require. Automated machine learning software speeds up the process. Continue Reading
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Feature
17 Feb 2022
Learn the benefits of interpretable machine learning
In this excerpt from 'Interpretable Machine Learning with Python,' read how machine learning models and algorithms add value when they are both interpretable and explainable. Continue Reading
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News
17 Feb 2022
AI vendor H2O.ai introduces new deep learning tool
H2O Hydrogen Torch can be used in healthcare, HR and customer experience settings. Users can make models for image, video and natural language processing applications. Continue Reading
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Feature
16 Feb 2022
AutoML platforms push data science projects to the finish line
Data science projects often have trouble reaching the production phase, but automated machine learning platforms are accelerating data scientists' work to help them come to fruition. Continue Reading
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Feature
16 Feb 2022
Interpretability and explainability can lead to more reliable ML
Interpretability and explainability as machine learning concepts make algorithms more trustworthy and reliable. Author Serg MasÃs assesses their practical value in this Q&A. Continue Reading
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News
15 Feb 2022
Biometric technology like facial recognition is here to stay
Despite resistance, government agencies and private companies continue to use the technology. A key issue is whether people are informed about how their information will be used. Continue Reading
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News
11 Feb 2022
Google boosts AI customer experience
Two bits of CX news from Google: Cloud Platform expands customer success operations globally, and users find the search behemoth's AI a fit for customer experience deployments. Continue Reading
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Feature
11 Feb 2022
Differentiating between good and bad AI bias
As lawmakers and regulators look at ways to make machine learning models fair, some tech vendors are creating tools that aim to enable enterprises to achieve that purpose. Continue Reading
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News
08 Feb 2022
Fintech vendor releases AI tool for commercial real estate
Unlike the residential real estate market, growth in commercial real estate has been slow. A fintech vendor is seeking to fill a market need for commercial real estate data. Continue Reading
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News
08 Feb 2022
Nvidia, Arm deal fails after heightened regulatory scrutiny
Nvidia's acquisition of Arm Ltd. faced its share of regulatory hurdles, but the global semiconductor chip shortage prompted increased scrutiny of the chip-related deal. Continue Reading
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News
07 Feb 2022
IRS drops facial recognition plans after criticism
The agency said it will no longer require taxpayers to use a third-party website to authenticate identity and will develop its own tools to boost security and prevent fraud. Continue Reading
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Feature
07 Feb 2022
How enterprises will use the still-undefined metaverse
Some metaverse systems will affect the future of work and how enterprises operate. However, their impact will be fully seen only after the full meaning of the metaverse is known. Continue Reading
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News
02 Feb 2022
Fallout continues over IRS ID.me facial recognition login
Taxpayers and privacy advocates continue to protest the move by the government agency. The agency may be rethinking its reliance on ID.me's biometric technology. Continue Reading
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Feature
27 Jan 2022
Piloting machine learning projects through harsh headwinds
To get machine learning projects off the ground and speed deployments, data science teams need to ask questions on a host of issues ranging from data quality to product selection. Continue Reading
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Tip
26 Jan 2022
AI's growing cybersecurity role
Artificial intelligence capabilities are increasingly used to detect cybersecurity threats. As threats proliferate, AI cybersecurity capabilities will likely be the norm. Continue Reading
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News
25 Jan 2022
IRS facial recognition move raises bias, privacy concerns
The agency requires photo identification for certain services using a face match system from digital ID vendor ID.me, but privacy advocates say the technology is prone to bias. Continue Reading
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Tip
25 Jan 2022
Securing AI during the development process
AI systems can have their data corrupted or 'poisoned' by bad actors. Luckily, there are protective measures developers can take to ensure their systems remain secure. Continue Reading
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News
24 Jan 2022
Meta AI supercomputer looks toward the metaverse
The tech giant will use its new AI Research Supercluster internally for NLP and computer vision and to build new technologies for the metaverse. Continue Reading
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News
24 Jan 2022
Silicon Labs launches new AI/ML chips, toolkit for edge
The chip vendor's new wireless SoC aims to bring AI and machine learning to the IoT. The systems also use the Matter IP-based protocol to wirelessly connect devices. Continue Reading
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News
24 Jan 2022
IBM offloads Watson Health business data, analytics
IBM Watson Health assets acquired by Francisco Partners include extensive data sets and software, marking an end to IBM's efforts in the healthcare tech industry. Continue Reading
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Feature
21 Jan 2022
How cloud RPA is key to automation's future
Companies have traditionally used robotic process automation (RPA) as on-premises software but are now embracing cloud RPA as its business benefits are outweighing the drawbacks. Continue Reading
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News
20 Jan 2022
New U.S. Chamber of Commerce commission to promote AI
The bipartisan commission includes experts with a variety of technology backgrounds and is led by two former congressmen. A report by the commission is expected later this year. Continue Reading
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News
20 Jan 2022
ServiceNow throws AI at digital transformation ROI problem
Companies report they aren't getting their money's worth out of digital transformation projects. ServiceNow's new AI-based software looks to up the value of such projects. Continue Reading
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News
19 Jan 2022
Nvidia releases updates to AI enterprise suite
The AI suite includes a full integration with Tanzu, giving enterprises the flexibility to run workloads on containers and VMs. The vendor also introduced two new servers. Continue Reading
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News
13 Jan 2022
Lucidworks releases AI-powered search platform
The vendor's SaaS platform includes a newly released application, Connected Search. It's the first of several releases expected over the next year. Continue Reading
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News
13 Jan 2022
Deloitte launches new metaverse services and studio
The consulting giant's new metaverse service and studio use Nvidia's Omniverse tools. They help creators looking to learn more about and build virtual and augmented reality worlds. Continue Reading
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News
12 Jan 2022
Mostly AI plans to use $25M funding for responsible AI efforts
The synthetic data vendor works with customers in Europe and North America. Experts say more than half of AI projects will be created using synthetic models by 2024. Continue Reading
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News
12 Jan 2022
AIOps vendor BigPanda raises $190 million
The vendor's funding round was led by Advent International and Insight Partners. BigPanda plans to use the funds to build out its machine learning technology and product teams. Continue Reading
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News
06 Jan 2022
AI vendor Fractal kicks off 2022 with $360M fund raise
The AI vendor's fundraising success shows investors' willingness to pump money into vendors that are applying AI in vertical industries. Continue Reading
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Feature
29 Dec 2021
Tips and tricks for deploying TinyML
A typical TinyML deployment has many software and hardware requirements, and there are best practices that developers should be aware of to help simplify this complicated process. Continue Reading
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Feature
29 Dec 2021
Efforts to craft AI regulations will continue in 2022
Regulating AI can be challenging for many reasons, including varying definitions of fairness and explainability. However, AI regulations will be a top focus for lawmakers in 2022. Continue Reading
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Feature
28 Dec 2021
Cryptocurrency broker uses Ada AI platform for better CX
LiteBit partnered with the customer service vendor in 2017 when the cryptocurrency market was booming. Since then, it has been using the vendor's AI-powered chatbot. Continue Reading
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News
23 Dec 2021
RPA vendor Automation Anywhere to acquire FortressIQ
The acquisition is expected to help the vendor advance its AI platform with process discovery, while giving it a well-rounded product in time for its public offering. Continue Reading
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Feature
22 Dec 2021
In 2022, AI network management is all about growing trust
AI network management tools are poised for significant growth in the coming year, but making the most of the tech's capabilities will require trust. Continue Reading
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Feature
20 Dec 2021
Q&A: How retail AI tools can help combat inflation
Prices for food, gas and more have risen during the past year. Revionics' senior director of retail innovation discusses how retail AI tools can help companies navigate inflation. Continue Reading
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Feature
20 Dec 2021
Why TinyML use cases are taking off
TinyML technology can successfully collect and analyze data in real scenarios, as demonstrated in various use cases. Continue Reading
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Feature
16 Dec 2021
Language models and the metaverse top AI stories of 2021
From moves toward government regulation to the metaverse, language models getting bigger and autonomous vehicle tech slowing, these are some of the biggest stories of the year. Continue Reading
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News
16 Dec 2021
DataRobot platform gets new tools for data scientists
The AI vendor released Core and 7.3. Core uses Zepl's technology, while 7.3 enables data science teams to employ models that combine complex rules and business logic. Continue Reading
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News
15 Dec 2021
8 AI headlines expected in 2022
As 2021 draws to a close, some of the biggest AI headlines next year will likely involve regulation, automation, the Great Resignation and larger language models. Continue Reading
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Feature
14 Dec 2021
How warehouse automation robotics transformed the supply chain
To maximize efficiency in warehouses and ameliorate supply chain issues, companies are turning to automation technology, leading them to embrace warehouse automation robotics. Continue Reading
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News
13 Dec 2021
SnapLogic raises $165M to fund AI data integration
The data integration vendor's fundraising success shows the growth the iPaaS and RPA markets have seen in recent years, with a steady pace of investment and acquisitions. Continue Reading
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Feature
10 Dec 2021
Using machine learning to address COVID-19 vaccine hesitancy
A look at how Final Mile is trying to fix vaccine hesitancy with its AI model and behavioral science and design, along with the impact of models developed during the pandemic. Continue Reading
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News
09 Dec 2021
How an AI startup is trying to fix gender bias in the workplace
Startup Pipeline Equity provides enterprises with an AI platform to help make decisions about hiring, pay, performance, potential and promotion -- free of bias. Continue Reading
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News
07 Dec 2021
Microsoft unveils responsible AI guidelines and dashboard
The tech giant unveiled 10 guidelines for organizations to consider when building AI models, and a dashboard that data scientists can use to ensure their models are ethical. Continue Reading
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News
30 Nov 2021
AWS AI for analytics partner tool simplifies model building
AWS' new AIDA program helps close the tech skill gap, the tech giant said. Enterprises can use languages like SQL to embed ML software tools using Amazon SageMaker Autopilot. Continue Reading
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News
19 Nov 2021
LogicMonitor introduces centralized log management platform
The data observability platform vendor's new platform enables enterprises to use AIOps and automation to find anomalies with their IT system, report them and head off widespread problems. Continue Reading
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News
18 Nov 2021
Google makes chatbots accessible with Bot-in-a-Box
Available on Google Cloud, the feature is deployed in AI-powered Business Messages. Using pre-made bots, enterprises can connect with customers on different branded channels. Continue Reading
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Feature
16 Nov 2021
How to build scalable edge AI systems
A look at the different challenges enterprises and vendors face in this new arena, and some of the different ways the merging technology can be applied, including in healthcare. Continue Reading
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News
09 Nov 2021
Nvidia intros AI Omniverse Avatar generator for enterprises
Nvidia CEO Jensen Huang, in a conference keynote, promotes a host of new and updated tools and technologies, highlighted by an AI avatar maker for enterprises. Continue Reading
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News
05 Nov 2021
AT&T uses Quickbase platform and RPA for efficiency
The telecommunications giant says Quickbase was able to quickly help its employees transition from physical locations to remote workspaces during the pandemic. Continue Reading
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Feature
29 Oct 2021
Autonomous vehicle technology advancing amid big challenges
Self-driving vehicles won't be widely viable commercially until their AI guidance systems are better than human drivers and can adjust to unpredictable road circumstances. Continue Reading
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Feature
19 Oct 2021
FTC pursues AI regulation, bans biased algorithms
The agency tries to regulate how businesses use AI algorithms by enforcing the Fair Credit Reporting Act, Equal Opportunity Credit Act and FTC Act. Critics want more regulation. Continue Reading
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News
12 Oct 2021
Google, partners launch new tools for Vertex AI ML platform
The tech giant released a series of new tools and applications, some with partners, for the automated machine learning platform it launched in May 2021. Continue Reading
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News
01 Oct 2021
Experts cautious about Apple's mood-detecting AI research
The tech giant is working with UCLA to develop technology that uses facial recognition, sleep, typing patterns and other data points to detect emotion. But some are cautious. Continue Reading
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Feature
28 Sep 2021
Capitalizing on the many artificial neural network uses
Neural networks have many use cases. Businesses interested in using AI should consider both the challenges and potential gains of deploying neural nets. Continue Reading
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Feature
23 Sep 2021
A look at AI trends and bias in AI algorithms
In the past few years, more and more organizations have focused on AI. However, just as the use of AI and machine learning has expanded, concern about AI bias is also growing. Continue Reading
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Feature
21 Sep 2021
AI carbon footprint: Helping and hurting the environment
Companies can use AI to help the environment, including by using it to prevent forest fires and reduce factory waste. At the same time, AI has its own carbon footprint. Continue Reading
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News
21 Sep 2021
Deloitte AI Academy: A training ground for AI talent
The global consulting giant's new AI Academy will provide supplemental education that closes the gap between the knowledge of AI tools and domain experiences and applications. Continue Reading
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Feature
17 Sep 2021
How neural network training methods are modeled after the human brain
Training neural nets to mirror the human brain enables deep learning models to apply learning to data they've never seen before. Continue Reading
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Feature
14 Sep 2021
Why companies should use AI for fraud management, detection
AI is involved in many cybersecurity processes. Now it's making inroads in fraud management and detection. The benefits, however, are not without AI's nagging bias challenge. Continue Reading
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News
09 Sep 2021
IBM Watson Assistant tools aim to speed contact center CX
IBM has released new AI capabilities to speed virtual agents and automate more contact center tasks. The vendor also formed a partnership with contact center vendor IntelePeer. Continue Reading
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Feature
08 Sep 2021
Expanding explainable AI examples key for the industry
Improving AI explainability and interpretability are keys to building consumer trust and furthering the technology's success. Continue Reading
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Feature
31 Aug 2021
AI and climate change: The mixed impact of machine learning
AI can both help and hurt the environment. While companies use artificial intelligence to increase factory efficiency and lower energy costs, training AI demands a lot of energy. Continue Reading
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Feature
26 Aug 2021
RPA market booms as enterprises automate with bots
The RPA sector is expected to reach nearly $3 billion this year as new vendors compete with larger established RPA specialists and tech giants for enterprise automation business. Continue Reading
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Feature
26 Aug 2021
Energy consumption of AI poses environmental problems
Data centers and large AI models use massive amounts of energy and are harmful to the environment. Businesses can take action to lower their environmental impact. Continue Reading
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Feature
19 Aug 2021
AI accountability: Who's responsible when AI goes wrong?
Who should be held accountable when AI misbehaves? The users, the creators, the vendors? It's not clear, but experts have some ideas. Continue Reading
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Feature
16 Aug 2021
Solving the AI black box problem through transparency
Ethical AI black box problems complicate user trust in the decision-making of algorithms. As AI looks to the future, experts urge developers to take a glass box approach. Continue Reading
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News
03 Aug 2021
Salesforce automation strategy sharpens with acquisition
The CX giant plans to fold RPA technology from an acquisition into some of its platforms. The move comes after Microsoft and other big tech firms bought RPA vendors. Continue Reading
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Feature
09 Jul 2021
The benefits of an AI-first strategy
Enterprises should put AI first in their business strategies by constantly collecting and using new data to power AI models, argues startup investor Ash Fontana. Continue Reading
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News
30 Jun 2021
Dell HPC and AI work spawn deployment-easing Omnia software
Dell Technologies spotlighted its open source Omnia software as part of its latest initiatives to ease the deployment and management of HPC, AI and data analytics workloads. Continue Reading
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Feature
25 Jun 2021
5 ways AI bias hurts your business
A biased AI system can lead businesses to produce skewed, harmful and even racist predictions. It's important for enterprises to understand the power and risks of AI bias. Continue Reading
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News
23 Jun 2021
Pat Gelsinger reorganizes Intel, creates datacenter, AI group
Intel CEO Pat Gelsinger has reorganized business units and moved executive leaders to focus on AI, graphics and other emerging data center technologies. Continue Reading
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Feature
17 Jun 2021
5 top chatbot features to boost your AI plan
By infusing their chatbots with natural language understanding, contextual messaging and other AI features, enterprises can build and deploy more powerful chatbots. Continue Reading
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News
10 Jun 2021
Microsoft's acquisition of Nuance clears antitrust hurdle
The U.S. government didn't flag the Microsoft-Nuance acquisition as violating antitrust laws, but scrutiny of big tech continues as governments try to reign in powerful companies. Continue Reading
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Definition
08 Jun 2021
fuzzy logic
Fuzzy logic is an approach to computing based on "degrees of truth" rather than the usual "true or false" (1 or 0) Boolean logic on which the modern computer is based. Continue Reading
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Feature
08 Jun 2021
10 AI tech trends data scientists should know
The rising environmental and monetary costs of deep learning are catching enterprises' attention, as are new AI techniques like graph neural networks and contrastive learning. Continue Reading
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Feature
08 Jun 2021
Advanced SQL skills boost data scientists' value
Learning advanced SQL skills can help data scientists effectively query their databases and unlock new insights into data relationships, resulting in more useful information. Continue Reading
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News
28 May 2021
Microsoft revs up AI push with GPT-3-enabled Power Apps
GPT-3-enabled Microsoft Power Apps will enable those with little or no coding experience to build Power FX applications on Azure using natural, conversational language. Continue Reading
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News
27 May 2021
Databricks steps up in competitive machine learning market
At its Data + AI Summit, Databricks introduced AutoML, glass box tools and Delta Lake-based Feature Store capabilities for its AI platform. Continue Reading
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Feature
26 May 2021
How emotion analytics will impact the future of NLP
Conversational agents and chatbots struggle to understand complex human speech, including sarcasm. But that could change as NLP increasingly incorporates emotional understanding. Continue Reading
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News
25 May 2021
Affectiva emotion AI vendor latest in AI acquisition wave
Amid a surging market for AI technology, Smart Eye, a vendor of AI-based eye tracking and driver tracking systems, acquires a vendor of emotion-sensing AI software. Continue Reading
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Feature
25 May 2021
4 AI career path trajectories for IT professionals
As the desire for AI and machine learning in-house skills skyrocket, those looking to break into the market have a variety of career path options, including AI architect and BI developer. Continue Reading
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News
18 May 2021
Google Cloud debuts Vertex AI managed ML platform with MLOps
Users can build, test and deploy machine learning models and put them in production faster with Google Cloud's Vertex AI platform, which contains new and existing Google AI tools. Continue Reading
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News
11 May 2021
DataRobot looks to enterprise AI coders with Zepl acquisition
By acquiring cloud data science and analytics platform vendor Zepl, DataRobot gives data scientists a cloud-native, self-service notebook to write tasks and custom models. Continue Reading
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Feature
06 May 2021
How to detect bias in existing AI algorithms
While enterprises can't eliminate bias from their data, they can significantly reduce bias by establishing a governance framework and employing more diverse employees. Continue Reading
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News
04 May 2021
Pegasystems to release Process AI amid hyperautomation surge
Pegasystems will add intelligent automation features to its Pega Platform that apply event stream processing, machine learning and natural language processing to business actions. Continue Reading
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Guest Post
29 Apr 2021
Moving beyond NLP to make chatbots smarter
Machine reasoning could help chatbots better understand context, which is crucial to understanding human emotions and formulating emotionally relevant responses. Continue Reading
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News
28 Apr 2021
Panasonic to buy Blue Yonder in $7.1 billion deal
Panasonic's acquisition of Blue Yonder aims to build out Panasonic's software business, but how well the traditional hardware vendor can adapt remains to be seen. Continue Reading
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Tip
23 Apr 2021
Guidelines to implement storage for AI workloads
Organizations with AI-enabled projects need an effective way to store, retrieve and share massive amounts of complex data. These tips will help meet AI data storage challenges. Continue Reading
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Tip
22 Apr 2021
Prepare to train AI models for IT Ops non-stop
Algorithms have the potential to revolutionize IT organizations with carefully deployed models. Explore the learning approaches needed to successfully implement and maneuver these AI deployments. Continue Reading
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News
21 Apr 2021
IBM Watson updates focus on data privacy and explainability
Updates include new federated learning capabilities within IBM Watson Studio and more insights into how predictions are made in IBM Planning Analytics with Watson. Continue Reading
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Feature
19 Apr 2021
5 reasons NLP for chatbots improves performance
Experts say chatbots need some level of natural language processing capability in order to become truly conversational. Without language capabilities, bots are simple order takers. Continue Reading
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News
15 Apr 2021
IBM acquires MyInvenio to build its automation portfolio
IBM could use MyInvenio's process mining platform to direct its customers to its automation and AI portfolio, a practice that other technology vendors are using. Continue Reading