AI technologies
Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.
Top Stories
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News
28 Apr 2025
Deriving ROI from AI is more than just monetary value
While some enterprises can see the business value from their AI initiatives relatively quickly in terms of financial value, others see it in the efficiency of their employees. Continue Reading
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News
25 Apr 2025
Perplexity is on iOS, but problems remain for AI search firm
The vendor faces many complex situations that might prevent users from setting it as their devices' default voice assistant. Users may instead move toward Siri. Continue Reading
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Feature
14 Nov 2019
Medline streamlines workflow by automating accounts payable
By using Abbyy for OCR and UiPath for RPA, Medline is automating accounts payable. This speeds up the filing of the 2,000 invoices the healthcare distributor receives daily. Continue Reading
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News
14 Nov 2019
Anaheim PD explores facial recognition for law enforcement
Using a facial recognition platform from Veritone, the Anaheim Police Department can more quickly identify suspects captured on camera by comparing photos with booking photos. Continue Reading
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Feature
14 Nov 2019
Compliance analytics helps data storage meet PII standards
Organizations are using predictive analytics and AI to sift through large data sets to ensure that any data stored is compliant with all personally identifiable information rules. Continue Reading
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News
08 Nov 2019
New FICO AI products aim for secure digital identities
Two new FICO products, FICO Identity Proofing and the FICO Authentication Suite, aim to use AI to help keep users' digital identities and logins secure. Continue Reading
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Feature
08 Nov 2019
Training data in facial recognition use cases reveals bias
Applications of facial recognition technology show incredible promise in law enforcement and personal privacy, but the risks are holding enterprises back from adoption. Continue Reading
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News
05 Nov 2019
Microsoft Power Platform gets AI and RPA updates
At Microsoft Ignite, the tech giant released new updates to ease RPA and AI building across its Power Platform, as well as new capabilities for Cortana within Microsoft 365. Continue Reading
- E-Zine 01 Nov 2019
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Feature
31 Oct 2019
Building a better conversational AI assistant requires emotion
Industry after industry is seeing benefits from chatbot implementation, but customers and developers are looking toward a future of more connected, intelligent conversational agents. Continue Reading
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News
30 Oct 2019
Google releases TensorFlow Enterprise for enterprise users
With the new TensorFlow for enterprises, organizations running previous versions of TensorFlow can get long-term support, including security updates and select bug fixes. Continue Reading
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Feature
17 Oct 2019
How the top open source AI software drives innovation
In the world of AI, open source software is driving most of the innovation. But with vendor tools largely sidelined, what does this mean for things like security and technical support? Continue Reading
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News
17 Oct 2019
SAS analytics platform aided by $1 billion AI investment
The SAS suite of business intelligence products is quickly seeing results from the vendor's $1 billion commitment to AI seven months after the investment was made public. Continue Reading
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Feature
16 Oct 2019
Salesforce Einstein Vision sinks teeth into shark recognition
Using drones and a modified version of Salesforce's Einstein Vision, marine biologists at the University of California, Santa Barbara, can track and identify great white sharks. Continue Reading
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Feature
11 Oct 2019
3 intelligent process automation use cases and how they work
Enterprises are pursuing intelligent process automation to take their digital transformation and RPA applications to the next level. Here's a look at three use cases. Continue Reading
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Feature
11 Oct 2019
A chemical company simplifies workflows using RPA
Software from Automation Anywhere, an RPA vendor, was easy for Eastman Chemical Company employees to use at a desktop level to automatically handle daily tasks. Continue Reading
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Feature
10 Oct 2019
Deep learning and neural networks gain commercial footing
Deep learning and neural networks are picking up steam in applications like self-driving cars, radiology image processing, supply chain monitoring and cybersecurity threat detection. Continue Reading
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News
10 Oct 2019
As more push for explainable AI, companies add features
As businesses demand more explainable AI, vendors such as IBM and DarwinAI are introducing new features to help break down for business users how AI systems work. Continue Reading
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Feature
07 Oct 2019
Government AI strategy includes tech transfer to private sector
The Department of Energy's chief commercialization officer works with the DoE's national laboratories on transferring AI and other technologies to the private sector. Continue Reading
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Feature
07 Oct 2019
AI in content management revolutionizes unstructured data
Managing content and data can take business process from unrefined to streamlined. Enterprises can slowly apply technologies to climb the ladder of cognitive content intelligence. Continue Reading
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News
03 Oct 2019
Cornell Tech puts computer vision into practice on clothing
A team at Cornell Tech built a clothing recognition dataset, and recently turned to Samasource, which provides AI training data services, to annotate tens of thousands of images. Continue Reading
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News
02 Oct 2019
Pride and nerves delay AI adoption in the enterprise
A new study shows that AI adoption in the enterprise is slower than it ought to be. Experts point to a lack of education, the need for explainable AI, and even executive pride. Continue Reading
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Feature
30 Sep 2019
John Deere's software and AI journey
John Deere began a software journey more than a decade ago, hiring technology teams and developing new technologies, including AI, to help drive innovation in its machinery. Continue Reading
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Feature
27 Sep 2019
Is artificial general intelligence possible in our lifetime?
Artificial general intelligence aims to create a wide-reaching, common-sense AI that behaves in a human fashion, but researchers and experts are questioning its plausibility. Continue Reading
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News
27 Sep 2019
Modular AI can help enterprises apply and understand AI
Modular AI enables customers to deploy AI as it applies to individual use cases, creating a more focused, open, and cheaper overall AI system and strategy. Continue Reading
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News
26 Sep 2019
AI and humans need each other
Sometimes, fully automating a system can lead to problems. AI and people need to work together to handle workflows, instead of leaving it all up to a system. Continue Reading
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News
25 Sep 2019
Cambridge Consultants demos show uses of AI
At a demo event, Cambridge Consultants highlighted some of the applications of AI with a system that can count TB cells in a sputum sample and a system that can fix image distortion. Continue Reading
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News
16 Sep 2019
Gen Z in the workforce both want and fear AI and automation
For Gen Z in the workforce, AI and automation are ways to ease workloads, even as the young generation worries the technologies could eventually replace them. Continue Reading
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Feature
16 Sep 2019
Collaborative robots' safety stalls enterprise implementation
Cobots are promising big gains, especially in enterprises utilizing manual labor. However, due to a number of safety concerns, human workers are still at risk. Continue Reading
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Feature
13 Sep 2019
Full benefits of voice assistant tech yet to be realized
Voice assistant technology is advancing rapidly, thanks to substantial vendor investment. But a new benchmark report reveals the most popular assistants still leave much to be desired. Continue Reading
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Feature
12 Sep 2019
U.S. spends more on AI as AI in China continues to grow
Research and development of AI in China continue to grow. Meanwhile, the U.S. plans to up its spending on non-defense AI projects by close to $1 billion in 2020. Continue Reading
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Feature
09 Sep 2019
Storage strategies for machine learning and AI workloads
Learn how organizations are using machine learning and AI to create actionable insights and what challenges they face as they develop their storage strategies. Continue Reading
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News
06 Sep 2019
After fine, YouTube AI to help flag content for children
YouTube AI will help flag videos that contain content for children following a settlement with the FTC and the New York attorney general over mishandling of children's data. Continue Reading
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Feature
05 Sep 2019
Use of AI in business requires education, understanding
AI adoption requires business leaders to have a clear understanding of the technology and its capabilities, as well as how AI can help automate and aid specific functions. Continue Reading
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News
28 Aug 2019
Microsoft India AI workshops to upskill government employees
Microsoft India partnered with the government of India to launch a new training program for government employees on AI, data governance and cloud computing. Continue Reading
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News
27 Aug 2019
Huawei AI processor helps complete vendor's AI portfolio
The Chinese technology vendor Huawei aims to speed up AI training times with the launch of a new processor in China and a new AI computing framework. Continue Reading
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Feature
26 Aug 2019
The use of technology in education has pros and cons
Vendors continue to develop AI in education applications and technologies as students see benefits in using technology in the classrooms and when doing their homework. Continue Reading
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Feature
23 Aug 2019
Consumer goods company Unilever uses Google AI for marketing
Using Google Cloud products, including Google's Vision API and Natural Language API, Unilever creates innovative and personalized social media marketing campaigns. Continue Reading
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Feature
20 Aug 2019
3 GAN use cases that showcase their positive potential
GANs' ability to create realistic images and deepfakes have caused industry concern. But, if you dig beyond fear, GANs have practical applications that are overwhelmingly good. Continue Reading
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News
15 Aug 2019
IBM, Google report advances in conversational AI training
As enterprises rely more on conversational agents to power customer service efforts, tech vendors such as IBM and Google steadily develop new methods of training language models. Continue Reading
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Feature
15 Aug 2019
Chatbots in customer service find success with focused goals
Chatbots can be a great adjunct to customer service, but a successful rollout requires careful planning, flexibility and clear objectives. Continue Reading
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Feature
13 Aug 2019
Wayfair takes a dip into NLP image processing technology
At Wayfair, using computer vision and NLP to understand the meaning behind images and searches is the key to customer recommendation, satisfaction and easy substitutability. Continue Reading
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News
09 Aug 2019
Despite losses, DeepMind technologies are worth it to Alphabet
Alphabet's DeepMind company loses millions of dollars each year, but it appears the research firm’s AI advances are so valuable that Alphabet finds it worthwhile anyway. Continue Reading
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Feature
09 Aug 2019
Causal deep learning teaches AI to ask why
Most AI runs on pattern recognition, but as any high school student will tell you, correlation is not causation. Researchers are now looking at ways to help AI fathom this deeper level. Continue Reading
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News
08 Aug 2019
Enterprises should start developing an AI ethics framework
As enterprises begin to deploy AI, they should focus on AI and ethics issues, as well as data privacy, and begin to create policies and guidelines around them. Continue Reading
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Feature
02 Aug 2019
AI for retailers is progressing
AI in retail adoption has been relatively slow, but it's starting to pick up as retailers see the benefits of AI technologies and the realities of e-commerce competition. Continue Reading
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Feature
31 Jul 2019
AI in law enforcement is growing, but needs work
AI for police includes numerous different analytics, machine learning and natural language processing technologies, including facial recognition and automated transcription tools. Continue Reading
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Feature
26 Jul 2019
Businesses use AI to improve customer experience
Chatbots, virtual agents, computer vision and other AI-related technologies on display at a recent tech conference are being used to improve customer experience. Continue Reading
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Feature
25 Jul 2019
Analyst, author talks enterprise AI expectations
The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises. Continue Reading
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News
22 Jul 2019
Microsoft and OpenAI deal fuels AI products, services on Azure
A new OpenAI partnership with Microsoft aims to provide OpenAI with an influx of capital to boost its AGI research and give Microsoft new supercomputing Azure AI capabilities. Continue Reading
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Feature
19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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Feature
18 Jul 2019
AI in financial services helps speed consumer interaction
By using AI in finance, financial organizations are able to speed processes that otherwise would require more manual input from employees or consumers. Continue Reading
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Feature
12 Jul 2019
Automated transcription services for adaptive applications
NLP technologies have advanced in recent years. Using them, startups have been able to create automatic transcription software for adaptive applications. Continue Reading
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Feature
10 Jul 2019
Consider these 12 RPA software vendors for deployment
RPA technology can help companies successfully automate their tasks and processes if they can sift through the options to determine the right system for their enterprise. Continue Reading
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Feature
10 Jul 2019
Pushing past chatbot challenges will secure their longevity
For chatbots to remain in enterprise futures, developers and data scientists need to get flexible. From open source to intelligent sharing, chatbot collaboration will boost benefits. Continue Reading
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Definition
10 Jul 2019
spatial intelligence
Spatial intelligence is the concept of being able to successfully perceive and derive insight from visual data. Continue Reading
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Feature
28 Jun 2019
Natural language processing drives conversational AI trends
Since the first conversational interfaces, users have desired human-like conversation. Now, AI sentiment analysis, emotion and unique generation are bringing us one step closer. Continue Reading
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Feature
27 Jun 2019
The future scope of chatbots begins with addressing flaws
Chatbots are hot software in the enterprise, but to maintain longevity and relevance, developers need to take a look at the barriers to entry, interface options and NLP issues. Continue Reading
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Feature
21 Jun 2019
Successful retail robots improve the augmented workforce
The future of AI in the workplace relies on the successful integration of humans and bots. Retail use cases for cobots point to customer engagement and labor tasks. Continue Reading
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Feature
13 Jun 2019
AI in pharma: Pfizer team tries Vyasa deep learning platform
To help automatically categorize drug particle shapes, a Pfizer research team is experimenting with Vyasa, a deep learning platform for the life sciences. Continue Reading
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Feature
12 Jun 2019
How data privacy and marketing coexist when influencing the public
The author of a new book on the intersection of advertising and marketing with AI and data privacy talks about influencing the public with technology. Continue Reading
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Feature
07 Jun 2019
How pattern matching in machine learning powers AI
Pattern matching may sound like a simple idea, but it's being used to create some highly advanced AI tools, powering everything from image recognition to natural language applications. Continue Reading
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Feature
07 Jun 2019
Applications of autonomous robots lead in the enterprise
In enterprise AI, bot technology is leading the charge. Seamless integration and process streamlining are initial benefits, but the true profit lies in what comes next -- auto-AI. Continue Reading
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Feature
05 Jun 2019
Identify the best RPA tools using these points of consideration
A successful RPA implementation depends on selecting the proper tool. Learn about the different capabilities and other points of consideration when looking at the options. Continue Reading
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Feature
31 May 2019
How a chatbot sales platform helps King Kong on Broadway
Using an intelligent ticketing agent from vendor Broadw.ai, the Broadway production of 'King Kong' can better manage its brand while driving up ticket sales. Continue Reading
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Feature
22 May 2019
Deep learning recognition use cases grow as tech matures
As deep learning image and voice recognition technology improves, enterprises are finding novel ways to apply the technology to sharpen and improve their operations. Continue Reading
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News
20 May 2019
Abbyy TimelinePI acquisition boosts process intelligence
With its acquisition of process intelligence software startup TimelinePI, document capture vendor Abbyy streamlines its content analysis and NLP capabilities. Continue Reading
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Feature
17 May 2019
Learn the benefits of RPA and the drawbacks by industry
RPA is a hot IT commodity. Discover more of the benefits (and drawbacks) these tools can usher into organizations and how they can enhance workflows in different industries. Continue Reading
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Feature
15 May 2019
Automatic meeting transcription records business sessions
By using an automated transcription platform from Fireflies.ai, employees at Zenatta Consulting can more easily find and read transcripts from important client calls. Continue Reading
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Feature
13 May 2019
Top computer vision retail uses and how they enhance shopping
Computer vision technology can help retailers make shopping in stores faster and easier for customers, while also improving checkout accuracy and theft prevention. Continue Reading
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Feature
13 May 2019
What is RPA technology and what can it do for your business?
RPA tools play an important role in modern companies because they can automate manual or repetitive human tasks, freeing workers to focus on more important work. Continue Reading
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Feature
07 May 2019
Berklee uses SnapLogic for its AI in higher education needs
Berklee College of Music needed intelligent integration for its two student portals after a merger with the Boston Conservatory. The college chose SnapLogic to connect the systems. Continue Reading
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Feature
03 May 2019
Grammarly AI and an update to the writing tool
A Grammarly update adds a new consistency checker tool to the writing platform that uses AI to automatically scan for multiple writing styles within a single document. Continue Reading
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News
02 May 2019
Microsoft AI services roadmap to be delivered at Build
Microsoft's Build developer conference is set to showcase a range of new services for IoT, AI and machine learning. It's evidence of how developers' palettes and customer requirements have expanded beyond core enterprise IT scenarios. Continue Reading
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Feature
02 May 2019
ShopRunner uses Databricks for machine learning in retail
Databricks user ShopRunner talks about the tools showed at Spark + AI Summit 2019, such as MLflow and Databricks Delta Lake. And Datameer reveals new Databricks integration. Continue Reading
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Feature
29 Apr 2019
Future of AI in transportation goes beyond self-driving cars
Transportation and logistics companies are eying an ever expanding role for AI in their products and services, ranging from safer cars to prompter shipments. Continue Reading
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News
25 Apr 2019
Databricks and Microsoft collaboration boosts MLflow tool
Databricks' MLflow gets support from Microsoft and new features, including easier model tracking, as the open source tool prepares for its 1.0 release next month. Continue Reading
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News
24 Apr 2019
Databricks open sources data lake building tool Databricks Delta Lake
Databricks Delta is now Delta Lake, an open source tool for building in data lakes. Databricks introduced the product at Spark + AI Summit 2019, alongside the upcoming Spark 3.0. Continue Reading
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Feature
19 Apr 2019
Machine learning bots enable immediate paperless workplaces
Document digitization allows for the automatic extraction of data through rapid bot technology, as companies aim for a cost-effective, eco-friendly paperless workplace. Continue Reading
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News
10 Apr 2019
New Google Cloud AI Platform unifies AI development tools
Google's newly unveiled AI Platform offers AI developers a collaborative environment to test, train and deploy machine learning and deep learning models. Continue Reading
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Guide
09 Apr 2019
Human-like AI quest drives general AI development efforts
This guide explores efforts to develop general AI tools with human-like intellectual capabilities and the challenges of creating algorithms that can think like people do. Continue Reading
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News
02 Apr 2019
Abbyy Vantage eyes easy AI infusion in content automation
The Abbyy Vantage platform aims to enable customers to infuse intelligence skills and automation into their content-based platforms, including RPA and BPA software. Continue Reading
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Tip
02 Apr 2019
4 powerful AI for HR examples that show promise, minefields
HR is already using AI to streamline the hiring process and save money on talent retention efforts. Here's what CHROs, recruiters and hiring managers should know. Continue Reading
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Feature
29 Mar 2019
Capital One AI VP discusses AI assistant Eno
Eno from Capital One is an AI assistant that can give customers real-time banking updates and alerts to possible fraud attempts. In this Q&A, Capital One's VP of conversational AI goes over the basics of Eno. Continue Reading
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Tip
26 Mar 2019
Inside SAP CoPilot for SuccessFactors, a digital assistant for HR
SAP's digital assistant, CoPilot, can now be put to use by human resources. Here's a look at how the technology can enable better service delivery through conversational AI. Continue Reading
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Feature
25 Mar 2019
Chatbots in banking at Norway's largest financial company
By deploying semantics technology over neural networks, startup Boost.ai has created a conversational AI product that is used by the largest financial services company in Norway. Continue Reading
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Feature
19 Mar 2019
Enterprises need to develop an AI strategy now
Business leaders who approach AI as a future concern are likely to miss the boat on this influential technology. The time to explore AI implementation is now. Continue Reading
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Feature
11 Mar 2019
Arkose Labs puts AI in cybersecurity
Cybersecurity vendor Arkose Labs uses fraud prevention AI to block web-based bots while allowing human users to safely get to the content they want. Continue Reading
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News
06 Mar 2019
Google AI division open sources GPipe neural network library
Google AI, the AI research and development team at Google, made GPipe a framework for building large-scale and accurate deep neural networks open source. Continue Reading
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Feature
01 Mar 2019
Common sense AI approaches point to more general applications
The race to attain artificial general intelligence is on. Ranging from predictions of 10 to 200 years away, the one thing experts can agree on is that common sense AI is the next step in the journey. Continue Reading
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Feature
27 Feb 2019
Trump's AI executive order glosses over data privacy, funding
Trump released his AI executive order two weeks ago, and researchers are continuing to analyze its potential impact on the industry. One thing is certain: AI is about to change. Continue Reading
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Feature
26 Feb 2019
Natural language processing chatbots bring conversation to AI
A natural language processing chatbot that focuses on intent can boost the effectiveness of bot technology. By evolving conversationally, bots can become digital coworkers. Continue Reading
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Feature
21 Feb 2019
Enterprises using AI in sales gain sharper view of customers
AI-powered sales tools are helping enterprise sales teams spend less time on tedious administrative tasks and get back to what they do best: selling. Continue Reading
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Feature
18 Feb 2019
How to build better conversational AI bots for business uses
Conversational AI developers from Google, Uber and Autodesk detail dos and don'ts for designing chatbots and AI assistants that can interact effectively with users. Continue Reading
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News
14 Feb 2019
IBM Watson OpenScale: AI control, monitoring for any cloud
OpenScale, a new IBM AI product, enables organizations to monitor their AI models. Global services provider KPMG is using OpenScale to help power its own AI monitoring tool. Continue Reading
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Feature
14 Feb 2019
Interpretable AI has benefits beyond compliance
Making AI models more interpretable has a wide range of benefits and shouldn't just be thought of as a compliance exercise, experts at the H2O World conference said. Continue Reading
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News
12 Feb 2019
IBM's Project Debater loses debate but shows off AI prowess
While Project Debater, the IBM AI debate system, lost the live IBM Think 2019 debate, it impressed those who watched the event. Maybe next time, Debater. Continue Reading
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Conference Coverage
11 Feb 2019
IBM Think 2019 coverage: Spotlight on data and AI analytics
This guide compiles news, analysis and trend stories from IBM Think 2019 and before the conference, focusing on IBM's AI, advanced analytics and data management technologies. Continue Reading
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Feature
24 Jan 2019
New deep learning techniques take center stage
The days of simple linear regressions for machine learning are giving way to more powerful deep learning techniques that point the way toward general AI capabilities. Continue Reading
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Feature
17 Jan 2019
Using AI for invoices lets ControlExpert add structure to data
By using Abbyy software and OCR technology, ControlExpert can automatically process and classify millions of structured and unstructured documents and invoices. Continue Reading
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News
11 Jan 2019
Intel AI chip aims to boost inference for AI users
Adding to the Intel Nervana chip line, Intel and Facebook are expected to launch in the second half of 2019 a new processor designed to speed up inference. Continue Reading
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Feature
27 Dec 2018
AI in 2019 will be all about bots and pre-trained models
2019 promises to be a big year for AI, as we're likely to see some trends -- such as adoption of virtual assistants and strong venture capital funding -- continue and others emerge. Continue Reading
