AI technologies
Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.
Top Stories
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News
21 Mar 2025
Google, OpenAI target state laws in AI action plan
The federal government is developing plans for AI policy in the U.S. Stakeholders want a federal policy preempting state laws as a top strategic priority. Continue Reading
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Tip
21 Mar 2025
Does using DeepSeek create security risks?
The Chinese AI chatbot, despite its efficiency and customizability, raises serious concerns about data privacy, censorship and security vulnerabilities for business users. Continue Reading
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Feature
09 Aug 2019
Causal deep learning teaches AI to ask why
Most AI runs on pattern recognition, but as any high school student will tell you, correlation is not causation. Researchers are now looking at ways to help AI fathom this deeper level. Continue Reading
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News
08 Aug 2019
Enterprises should start developing an AI ethics framework
As enterprises begin to deploy AI, they should focus on AI and ethics issues, as well as data privacy, and begin to create policies and guidelines around them. Continue Reading
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Feature
02 Aug 2019
AI for retailers is progressing
AI in retail adoption has been relatively slow, but it's starting to pick up as retailers see the benefits of AI technologies and the realities of e-commerce competition. Continue Reading
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Feature
31 Jul 2019
AI in law enforcement is growing, but needs work
AI for police includes numerous different analytics, machine learning and natural language processing technologies, including facial recognition and automated transcription tools. Continue Reading
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Feature
26 Jul 2019
Businesses use AI to improve customer experience
Chatbots, virtual agents, computer vision and other AI-related technologies on display at a recent tech conference are being used to improve customer experience. Continue Reading
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Feature
25 Jul 2019
Analyst, author talks enterprise AI expectations
The author of the upcoming book about enterprise AI talks about realistic AI deployment, dispelling some of the AI hype myths that can be harmful to enterprises. Continue Reading
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News
22 Jul 2019
Microsoft and OpenAI deal fuels AI products, services on Azure
A new OpenAI partnership with Microsoft aims to provide OpenAI with an influx of capital to boost its AGI research and give Microsoft new supercomputing Azure AI capabilities. Continue Reading
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Feature
19 Jul 2019
AI for digital marketing heavily used in the gaming industry
AI in gaming has evolved beyond automating character and fictional world development. Gaming companies are now using AI to better market to existing and potential players. Continue Reading
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Feature
18 Jul 2019
AI in financial services helps speed consumer interaction
By using AI in finance, financial organizations are able to speed processes that otherwise would require more manual input from employees or consumers. Continue Reading
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Feature
12 Jul 2019
Automated transcription services for adaptive applications
NLP technologies have advanced in recent years. Using them, startups have been able to create automatic transcription software for adaptive applications. Continue Reading
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Feature
10 Jul 2019
Consider these 12 RPA software vendors for deployment
RPA technology can help companies successfully automate their tasks and processes if they can sift through the options to determine the right system for their enterprise. Continue Reading
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Feature
10 Jul 2019
Pushing past chatbot challenges will secure their longevity
For chatbots to remain in enterprise futures, developers and data scientists need to get flexible. From open source to intelligent sharing, chatbot collaboration will boost benefits. Continue Reading
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Definition
10 Jul 2019
spatial intelligence
Spatial intelligence is the concept of being able to successfully perceive and derive insight from visual data. Continue Reading
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Feature
28 Jun 2019
Natural language processing drives conversational AI trends
Since the first conversational interfaces, users have desired human-like conversation. Now, AI sentiment analysis, emotion and unique generation are bringing us one step closer. Continue Reading
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Feature
27 Jun 2019
The future scope of chatbots begins with addressing flaws
Chatbots are hot software in the enterprise, but to maintain longevity and relevance, developers need to take a look at the barriers to entry, interface options and NLP issues. Continue Reading
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Feature
21 Jun 2019
Successful retail robots improve the augmented workforce
The future of AI in the workplace relies on the successful integration of humans and bots. Retail use cases for cobots point to customer engagement and labor tasks. Continue Reading
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Feature
13 Jun 2019
AI in pharma: Pfizer team tries Vyasa deep learning platform
To help automatically categorize drug particle shapes, a Pfizer research team is experimenting with Vyasa, a deep learning platform for the life sciences. Continue Reading
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Feature
12 Jun 2019
How data privacy and marketing coexist when influencing the public
The author of a new book on the intersection of advertising and marketing with AI and data privacy talks about influencing the public with technology. Continue Reading
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Feature
07 Jun 2019
How pattern matching in machine learning powers AI
Pattern matching may sound like a simple idea, but it's being used to create some highly advanced AI tools, powering everything from image recognition to natural language applications. Continue Reading
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Feature
07 Jun 2019
Applications of autonomous robots lead in the enterprise
In enterprise AI, bot technology is leading the charge. Seamless integration and process streamlining are initial benefits, but the true profit lies in what comes next -- auto-AI. Continue Reading
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Feature
05 Jun 2019
Identify the best RPA tools using these points of consideration
A successful RPA implementation depends on selecting the proper tool. Learn about the different capabilities and other points of consideration when looking at the options. Continue Reading
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Feature
31 May 2019
How a chatbot sales platform helps King Kong on Broadway
Using an intelligent ticketing agent from vendor Broadw.ai, the Broadway production of 'King Kong' can better manage its brand while driving up ticket sales. Continue Reading
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Feature
22 May 2019
Deep learning recognition use cases grow as tech matures
As deep learning image and voice recognition technology improves, enterprises are finding novel ways to apply the technology to sharpen and improve their operations. Continue Reading
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News
20 May 2019
Abbyy TimelinePI acquisition boosts process intelligence
With its acquisition of process intelligence software startup TimelinePI, document capture vendor Abbyy streamlines its content analysis and NLP capabilities. Continue Reading
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Feature
17 May 2019
Learn the benefits of RPA and the drawbacks by industry
RPA is a hot IT commodity. Discover more of the benefits (and drawbacks) these tools can usher into organizations and how they can enhance workflows in different industries. Continue Reading
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Feature
15 May 2019
Automatic meeting transcription records business sessions
By using an automated transcription platform from Fireflies.ai, employees at Zenatta Consulting can more easily find and read transcripts from important client calls. Continue Reading
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Feature
13 May 2019
Top computer vision retail uses and how they enhance shopping
Computer vision technology can help retailers make shopping in stores faster and easier for customers, while also improving checkout accuracy and theft prevention. Continue Reading
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Feature
13 May 2019
What is RPA technology and what can it do for your business?
RPA tools play an important role in modern companies because they can automate manual or repetitive human tasks, freeing workers to focus on more important work. Continue Reading
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Feature
07 May 2019
Berklee uses SnapLogic for its AI in higher education needs
Berklee College of Music needed intelligent integration for its two student portals after a merger with the Boston Conservatory. The college chose SnapLogic to connect the systems. Continue Reading
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Feature
03 May 2019
Grammarly AI and an update to the writing tool
A Grammarly update adds a new consistency checker tool to the writing platform that uses AI to automatically scan for multiple writing styles within a single document. Continue Reading
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News
02 May 2019
Microsoft AI services roadmap to be delivered at Build
Microsoft's Build developer conference is set to showcase a range of new services for IoT, AI and machine learning. It's evidence of how developers' palettes and customer requirements have expanded beyond core enterprise IT scenarios. Continue Reading
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Feature
02 May 2019
ShopRunner uses Databricks for machine learning in retail
Databricks user ShopRunner talks about the tools showed at Spark + AI Summit 2019, such as MLflow and Databricks Delta Lake. And Datameer reveals new Databricks integration. Continue Reading
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Feature
29 Apr 2019
Future of AI in transportation goes beyond self-driving cars
Transportation and logistics companies are eying an ever expanding role for AI in their products and services, ranging from safer cars to prompter shipments. Continue Reading
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News
25 Apr 2019
Databricks and Microsoft collaboration boosts MLflow tool
Databricks' MLflow gets support from Microsoft and new features, including easier model tracking, as the open source tool prepares for its 1.0 release next month. Continue Reading
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News
24 Apr 2019
Databricks open sources data lake building tool Databricks Delta Lake
Databricks Delta is now Delta Lake, an open source tool for building in data lakes. Databricks introduced the product at Spark + AI Summit 2019, alongside the upcoming Spark 3.0. Continue Reading
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Feature
19 Apr 2019
Machine learning bots enable immediate paperless workplaces
Document digitization allows for the automatic extraction of data through rapid bot technology, as companies aim for a cost-effective, eco-friendly paperless workplace. Continue Reading
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News
10 Apr 2019
New Google Cloud AI Platform unifies AI development tools
Google's newly unveiled AI Platform offers AI developers a collaborative environment to test, train and deploy machine learning and deep learning models. Continue Reading
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Guide
09 Apr 2019
Human-like AI quest drives general AI development efforts
This guide explores efforts to develop general AI tools with human-like intellectual capabilities and the challenges of creating algorithms that can think like people do. Continue Reading
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News
02 Apr 2019
Abbyy Vantage eyes easy AI infusion in content automation
The Abbyy Vantage platform aims to enable customers to infuse intelligence skills and automation into their content-based platforms, including RPA and BPA software. Continue Reading
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Tip
02 Apr 2019
4 powerful AI for HR examples that show promise, minefields
HR is already using AI to streamline the hiring process and save money on talent retention efforts. Here's what CHROs, recruiters and hiring managers should know. Continue Reading
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Feature
29 Mar 2019
Capital One AI VP discusses AI assistant Eno
Eno from Capital One is an AI assistant that can give customers real-time banking updates and alerts to possible fraud attempts. In this Q&A, Capital One's VP of conversational AI goes over the basics of Eno. Continue Reading
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Tip
26 Mar 2019
Inside SAP CoPilot for SuccessFactors, a digital assistant for HR
SAP's digital assistant, CoPilot, can now be put to use by human resources. Here's a look at how the technology can enable better service delivery through conversational AI. Continue Reading
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Feature
25 Mar 2019
Chatbots in banking at Norway's largest financial company
By deploying semantics technology over neural networks, startup Boost.ai has created a conversational AI product that is used by the largest financial services company in Norway. Continue Reading
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Feature
19 Mar 2019
Enterprises need to develop an AI strategy now
Business leaders who approach AI as a future concern are likely to miss the boat on this influential technology. The time to explore AI implementation is now. Continue Reading
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Feature
11 Mar 2019
Arkose Labs puts AI in cybersecurity
Cybersecurity vendor Arkose Labs uses fraud prevention AI to block web-based bots while allowing human users to safely get to the content they want. Continue Reading
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News
06 Mar 2019
Google AI division open sources GPipe neural network library
Google AI, the AI research and development team at Google, made GPipe a framework for building large-scale and accurate deep neural networks open source. Continue Reading
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Feature
01 Mar 2019
Common sense AI approaches point to more general applications
The race to attain artificial general intelligence is on. Ranging from predictions of 10 to 200 years away, the one thing experts can agree on is that common sense AI is the next step in the journey. Continue Reading
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Feature
27 Feb 2019
Trump's AI executive order glosses over data privacy, funding
Trump released his AI executive order two weeks ago, and researchers are continuing to analyze its potential impact on the industry. One thing is certain: AI is about to change. Continue Reading
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Feature
26 Feb 2019
Natural language processing chatbots bring conversation to AI
A natural language processing chatbot that focuses on intent can boost the effectiveness of bot technology. By evolving conversationally, bots can become digital coworkers. Continue Reading
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Feature
21 Feb 2019
Enterprises using AI in sales gain sharper view of customers
AI-powered sales tools are helping enterprise sales teams spend less time on tedious administrative tasks and get back to what they do best: selling. Continue Reading
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Feature
18 Feb 2019
How to build better conversational AI bots for business uses
Conversational AI developers from Google, Uber and Autodesk detail dos and don'ts for designing chatbots and AI assistants that can interact effectively with users. Continue Reading
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News
14 Feb 2019
IBM Watson OpenScale: AI control, monitoring for any cloud
OpenScale, a new IBM AI product, enables organizations to monitor their AI models. Global services provider KPMG is using OpenScale to help power its own AI monitoring tool. Continue Reading
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Feature
14 Feb 2019
Interpretable AI has benefits beyond compliance
Making AI models more interpretable has a wide range of benefits and shouldn't just be thought of as a compliance exercise, experts at the H2O World conference said. Continue Reading
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News
12 Feb 2019
IBM's Project Debater loses debate but shows off AI prowess
While Project Debater, the IBM AI debate system, lost the live IBM Think 2019 debate, it impressed those who watched the event. Maybe next time, Debater. Continue Reading
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Conference Coverage
11 Feb 2019
IBM Think 2019 coverage: Spotlight on data and AI analytics
This guide compiles news, analysis and trend stories from IBM Think 2019 and before the conference, focusing on IBM's AI, advanced analytics and data management technologies. Continue Reading
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Feature
24 Jan 2019
New deep learning techniques take center stage
The days of simple linear regressions for machine learning are giving way to more powerful deep learning techniques that point the way toward general AI capabilities. Continue Reading
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Feature
17 Jan 2019
Using AI for invoices lets ControlExpert add structure to data
By using Abbyy software and OCR technology, ControlExpert can automatically process and classify millions of structured and unstructured documents and invoices. Continue Reading
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News
11 Jan 2019
Intel AI chip aims to boost inference for AI users
Adding to the Intel Nervana chip line, Intel and Facebook are expected to launch in the second half of 2019 a new processor designed to speed up inference. Continue Reading
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Feature
27 Dec 2018
AI in 2019 will be all about bots and pre-trained models
2019 promises to be a big year for AI, as we're likely to see some trends -- such as adoption of virtual assistants and strong venture capital funding -- continue and others emerge. Continue Reading
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Feature
26 Dec 2018
AI winter is coming? Not this time, Tom Davenport says
A new AI winter, or downturn, is unlikely, even if the current slew of inflated expectations surrounding AI predicts inevitable disappointment, analytics expert Tom Davenport says. Continue Reading
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Feature
20 Dec 2018
The future of AI technology: 2019 and beyond
Enterprise AI trends in 2019 will likely include more AI-powered tools for healthcare and fintech, as well as accelerating consolidation among smaller AI vendors. Continue Reading
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Feature
17 Dec 2018
5 trends in AI that shaped 2018
2018 was a big year in the world of AI. Here we look at five of the leading trends in the use of AI to see how they set the stage for what should be further gains next year. Continue Reading
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News
12 Dec 2018
New IBM AI reference architecture uses Nvidia supercomputers
IBM introduces new AI reference architecture that channel partners will build with Nvidia supercomputers, the IBM Spectrum Scale parallel file system and IBM flash storage. Continue Reading
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Feature
12 Dec 2018
Knowledge graph applications in the enterprise gain steam
As the maturity of knowledge graphs improves, enterprises are finding new ways to incorporate them into business operations, though stumbling blocks remain. Continue Reading
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Feature
12 Dec 2018
Enterprises put AI in supply chain to streamline processes
Supply chain AI is helping enterprises that rely on the movement of physical parts and products streamline their operations and automate tricky last-mile problems. Continue Reading
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News
10 Dec 2018
Formula E technology driven by data analytics and AI
Formula E racing team EVR hopes to drive wins and innovation with a new partnership with Genpact, a professional services firm that offers an AI and analytics platform. Continue Reading
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News
07 Dec 2018
Impact of AI on business still more limited than some hoped
Most businesses have yet to feel the full effect of AI, as enterprises labor to determine where and under what conditions the technology can most effectively be deployed. Continue Reading
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News
06 Dec 2018
Oracle-DataFox acquisition could expand users' AI options
Oracle AI capabilities are likely to see a boost, as the vendor now has access to machine learning algorithms that can automatically distill useful information from large bodies of text. Continue Reading
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Feature
30 Nov 2018
AI use in healthcare ramps up for app maker Cognoa
Applications of AI in healthcare have been relatively restricted due to regulatory and data challenges, but one startup is finding ways to make AI effective. Continue Reading
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News
30 Nov 2018
5 AI predictions for 2019: Pragmatic AI takes hold
What are the forces driving enterprise AI in 2019? Forrester Research breaks down five, CIO-tailored AI predictions for the upcoming year. Continue Reading
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Feature
28 Nov 2018
Compliance.ai uses Tibco Cloud Mashery for API mastery
Compliance.ai, a compliance and regulatory management platform vendor, uses Tibco Mashery to help manage and compile many different APIs and data sources. Continue Reading
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Feature
28 Nov 2018
NLP vs. NLU and the growing ability of machines to understand
NLP and NLU technologies are becoming more prominent in the enterprise. The former simply parses words, but the latter aims at a deeper level of understanding. Continue Reading
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Opinion
20 Nov 2018
Will Kronos AI improve life for hourly employees? Experts are split
The idea of AI in HR seems ubiquitous today, but mostly for salaried workers. A new Kronos AI platform takes aim at the hourly workforce, but can it help? Here's what three experts said. Continue Reading
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Feature
20 Nov 2018
AI in fashion design and retail takes center stage
AI and fashion are a natural pairing as clothing designers and retailers are using technology to monitor what's hot and improve the efficiency of manufacturing and supply chains. Continue Reading
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Feature
20 Nov 2018
Countries need national strategy for AI to stay competitive
With the Chinese government funding artificial intelligence at an aggressive pace, the U.S. and other countries are facing substantial pressure to step up their investment. Continue Reading
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News
15 Nov 2018
ThoughtSpot SearchIQ enables voice analytics
Part of the ThoughtSpot 5 update, which adds a number of upgrades to the BI platform, SearchIQ allows users to take advantage of conversational analytics. Continue Reading
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Feature
09 Nov 2018
Jumio identity verification technology benefits from AI
ID verification technology is boosted by products of AI and machine learning, including natural language processing, image processing and biometric tools. Continue Reading
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Feature
05 Nov 2018
AI cybersecurity tools help spot threats before they cause harm
Security pros are increasingly using AI-based cybersecurity tools to stay one step ahead of hackers and minimize vulnerabilities before they can be exploited by bad actors. Continue Reading
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Feature
31 Oct 2018
Nations sharpen AI strategies as global competition heats up
The U.S. and China are the leading countries in AI research and development right now, but nations throughout the world are developing strategies to remain competitive. Continue Reading
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Opinion
26 Oct 2018
Healthcare and AI are a good pair -- until vendors overpromise
Excessive promotion and grandiose promises from vendors like IBM are making it hard to accurately judge what the proper role of AI in healthcare should be. Continue Reading
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Feature
23 Oct 2018
Social media and AI beef up personalization in marketing
Enterprises are increasing their use of AI in social media marketing, helping produce more targeted content. As applications evolve, some surprising use cases are emerging. Continue Reading
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Tip
16 Oct 2018
AI in contact centers offers agents behavioral analytics
Contact center AI offers tools to help agents provide better customer service through behavioral analytics. But AI may also present some privacy concerns. Continue Reading
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Feature
10 Oct 2018
4 ways CHROs and their teams can bust through the HR AI hype
The AI washing of technology is real, and it's confusing tech buying teams across companies, including those looking for AI in HR. Here's how to get past that hype. Continue Reading
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Feature
09 Oct 2018
The present and future use of AI in healthcare
The use of AI and machine learning in healthcare has already changed the way some clinical and administrative processes are handled, and it could help reinvent how care is provided. Continue Reading
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Opinion
01 Oct 2018
Current state of AI is poorly understood by the public
Current applications of AI revolve entirely around machine learning. But researcher Zachary Lipton says that's not the message you get from most media coverage of AI. Continue Reading
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Feature
24 Sep 2018
Wayfair's computer vision technology gets your style
At Wayfair, the digital and physical worlds continue to converge thanks to computer vision and mixed reality tech, enabling customers to get a better feel for products before they buy. Continue Reading
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News
21 Sep 2018
Create and apply a successful enterprise chatbot strategy
For enterprises looking to introduce chatbots, tips range from testing the bot in many different channels, planning for conversational limitations, and studying successful bots. Continue Reading
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Feature
17 Sep 2018
Bot security through AI openness
To ensure consumers interact with secure bots and AI tools, vendors like IBM and BotChain propose more AI transparency and have designed ways to achieve that. Continue Reading
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Feature
11 Sep 2018
AI in real estate smooths paper-based processes
The use of AI applications in real estate aims to make the paper-based processes of buying and selling property more reliable and repeatable. Continue Reading
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Feature
05 Sep 2018
Music composed by AI breathes new life into video games
AI-generated music could help indie video game developers incorporate another element into procedurally generated worlds, making them more dynamic and lifelike. Continue Reading
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Feature
30 Aug 2018
IBM and AI: Researcher talks current and future projects
The goal of numerous IBM AI projects is to ultimately create programs to augment human skills and jobs, not to take jobs away from humans, an IBM researcher says. Continue Reading
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Podcast
28 Aug 2018
Machine learning applications: From lab to enterprise
The process from lab idea to enterprise reality may challenge machine learning applications. Learn how implementers are navigating the journey to practical use. Continue Reading
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Feature
15 Aug 2018
Reddit and the aspiring data scientist
For amateur data scientists, Reddit provides the opportunity to post about personal projects, chat with like-minded people and get free advice from a large community. Continue Reading
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Feature
14 Aug 2018
How AI in e-commerce makes vendors more responsive to customers
AI tools are giving a boost to personalization in e-commerce as vendors find machine learning tools can make ads and experiences more relevant to their customers. Continue Reading
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Feature
09 Aug 2018
AI in hospitality industry helps smooth travel turbulence
A growing number of hotels using AI are reporting streamlined customer service and improved cross-sell opportunities, but the biggest benefits likely lay ahead. Continue Reading
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Podcast
08 Aug 2018
Talking Data: AI advances and the MIT Startup Exchange
The Talking Data podcast team discusses some of the MIT startups that are making advances in AI and natural language processing. Continue Reading
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Feature
30 Jul 2018
Where the IBM Project Debater AI system may be headed
Unveiled during a live debate in June, IBM's Project Debater will be partially released in 2019 and could have real-life applications, particularly in education. Continue Reading
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Feature
17 Jul 2018
Customer support chatbots set to transform service functions
AI-enabled chatbots are helping enterprises improve their customer service functions by automating some tasks, enabling human workers to focus on what really matters. Continue Reading
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Podcast
26 Jun 2018
Computer vision technology helps Trulia link buyers to homes
In this podcast, Trulia's vice president of engineering discusses the importance of computer vision applications to the website's overall goal of helping buyers find homes. Continue Reading
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Feature
19 Jun 2018
Deep learning use cases aren't limited to big tech companies
Industries that are not traditionally technology-driven are starting to find ways to use deep learning, proving the tools aren't just for large tech companies. Continue Reading