AI technologies
Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.
Top Stories
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Feature
30 Jan 2023
How a digital retail firm uses enterprise search
Glean trains language models based on a customer's documents and other stored content. Its platform sits on users' technology stack to provide for smooth integration. Continue Reading
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News
25 Jan 2023
ChatGPT could boost phishing scams
The conversational AI tool could make it hard to detect attackers due to how conversant and grammatically correct it is. A way to combat that is to create a detector. Continue Reading
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Feature
31 Jul 2020
Applications of generative adversarial networks hold promise
Generative adversarial networks are tied to fake online content known as 'deepfakes,' but GANs can help data-poor enterprises supplement their data needs. Continue Reading
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News
31 Jul 2020
Intuit AI, knowledge engineering help power Aid Assist
The principal product manager at Intuit talks about the company's use of machine learning, natural language processing and knowledge engineering in its new Aid Assist tool. Continue Reading
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News
30 Jul 2020
Salesforce's AI-powered Einstein Call Coaching now available
Salesforce's Einstein Call Coaching has moved out of pilot testing, during which a steel building manufacturer saw a 60% reduction in time spent manually analyzing customer calls. Continue Reading
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Feature
27 Jul 2020
5 major benefits of machine learning in the enterprise
Businesses are inserting machine learning into processes wherever possible. Here are a few of the ways machine learning users are benefiting from machine learning. Continue Reading
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Feature
24 Jul 2020
AI in operations management relieves pressure on IT teams
AI, when combined with IT operations and DevOps teams, forms AIOps that can greatly improve how IT assets are developed, produced and managed. Continue Reading
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Feature
24 Jul 2020
The state of AI in 2020 likely sees more adoption
AI adoption has appeared to grow this year, as organizations deploy automation to augment dwindling workforces and help deal with growing demand during the COVID-19 pandemic. Continue Reading
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Feature
23 Jul 2020
How to choose between a rules-based vs. machine learning system
Debating rules-based systems over machine learning comes down to the complexity of the task at hand. Machine learning dominates complex tasks, but requires more long-term expertise. Continue Reading
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Feature
17 Jul 2020
Accounts payable automation eliminates invoice backlog
Purple, a mattress company, struggled each week to manually process its myriad invoices and bills. It found relief in automated accounts payable software from a startup vendor. Continue Reading
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News
09 Jul 2020
DotData Stream enables real-time predictions at the edge
DotData opens the doors to new markets with DotData Stream, a new product that enables customers to create low-memory, low-latency models at the edge. Continue Reading
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News
08 Jul 2020
IBM acquires RPA vendor to enhance automation suite
IBM bought a Brazilian RPA and chatbot vendor to expand its collection of automation products. Continue Reading
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Feature
06 Jul 2020
Warehouse AI and robotics help train employees
Workers at a logistics and transportation company learn on the job with an autonomous cart, Chuck. The robot teaches employees the layout of the warehouses and where items are. Continue Reading
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Feature
30 Jun 2020
Artificial intelligence content writing ramps up publishing
To ease the burden that is associated with content production, AI in content production has been deployed to augment writers' work and to help monitor and measure post engagement. Continue Reading
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Feature
30 Jun 2020
Learn the business value of AI's various techniques
To drive business value from AI, business managers need to distinguish between the various AI techniques, starting with the many flavors of machine learning. Continue Reading
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Feature
30 Jun 2020
Accelerating digital transformation through remote work
As working remotely became a near-global mandate, companies have been thrust headfirst into a digital transformation. AI is helping to smooth the journey. Continue Reading
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Feature
30 Jun 2020
Understanding how deep learning black box training creates bias
Bias in AI is a systematic issue that derails many projects. Dismantling the black box of deep learning algorithms is crucial to the advancement and deployment of the technology. Continue Reading
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News
29 Jun 2020
IBM donates AI ethics tools to Linux Foundation
IBM donates open source toolkits AI Fairness 360, Adversarial Robustness 360 and AI Explainability 360 to the Linux Foundation amid calls for more ethical AI. Continue Reading
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Feature
29 Jun 2020
AI web scraping augments data collection
Web scraping automates the data gathering process and refines the data pipeline, but it requires careful attention to choosing the right tools, languages and programs. Continue Reading
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Quiz
29 Jun 2020
Find out how smart you are about machine learning and AI
Machine learning can help businesses gain powerful analytics value from their data -- but only if it's done right. How much do you know about machine learning and related forms of AI? Continue Reading
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News
26 Jun 2020
Bank modernizes with MLflow and Databricks
With Databricks and MLflow, an Argentinian bank modernized its infrastructure, increased customer retention and better managed its machine learning models. Continue Reading
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News
24 Jun 2020
RPA use cases expanding in large enterprises
Robotic process automation veterans at Blue Prism's virtual conference talk business process automation strategies, obstacles and untethering bot deployments from cutting jobs. Continue Reading
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News
24 Jun 2020
Databricks acquisition of Redash boosts data visualization
Databricks bought Redash, a data visualization vendor, to boost its own visualization capabilities. Databricks had largely relied on partnerships with other vendors for such tools. Continue Reading
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News
23 Jun 2020
Databricks AI in next-generation transportation
Virgin Hyperloop turned to Databricks to horizontally scale out and speed up its processes as it works to create a new form of transportation. Continue Reading
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News
17 Jun 2020
DataRobot training aims to upskill citizen data scientists
DataRobot unveiled a new data science training program, and enhancements to its enterprise AI platform, including a geospatial capability and automated time series anomaly detection. Continue Reading
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Feature
17 Jun 2020
NLP, chatbot development reignite conversational commerce AI
The world of e-commerce has been focused on the adoption of conversational commerce for years to boost online sales. COVID-19 might just be the catalyst for widespread use. Continue Reading
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News
16 Jun 2020
Amazon highlights distancing with Distance Assistant
Amid a lawsuit over unsafe warehouse conditions, Amazon brings an AI-powered camera and monitor system to its warehouses to help employees maintain social distancing. Continue Reading
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News
11 Jun 2020
Predictive maintenance vendor launches AI warranty
A predictive maintenance vendor added a new warranty to its platform that pays customers $100,000 for repair if the AI-based prediction system fails to foresee a machine breakdown. Continue Reading
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News
09 Jun 2020
DataRobot partners with BCG, acquires its analytics software
DataRobot's new partnership with Boston Consulting Group aims to bring the technical expertise of BCG to DataRobot's customers. The AI vendor also acquired analytics software from BCG. Continue Reading
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Feature
09 Jun 2020
10 common uses for machine learning applications in business
Machine learning applications are unlocking value across business functions. Here are 10 examples of how machine learning applications are being used in business. Continue Reading
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Feature
08 Jun 2020
Hospital IoT highlighted by AI use cases and wearable devices
AI in healthcare can provide patients and doctors with better care and support through prescriptive analytics, wearable devices and illness detection. Continue Reading
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News
04 Jun 2020
Microsoft replaces dozens of journalists with AI system
In a cost-saving move, Microsoft is ending the employment of dozens of contract journalists in favor of AI systems. It's a risky move, though. Continue Reading
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Feature
02 Jun 2020
5 AI technologies in business that are making a big impact
Learn how image recognition, speech recognition, chatbots, natural language generation and sentiment analysis are changing how businesses operate. Continue Reading
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Feature
29 May 2020
Use of AI-assisted surgery remains limited despite its benefits
While AI adoption to assist with surgeries remains limited, the technology holds great potential to increase quality of care and decrease patient risk. Continue Reading
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Feature
29 May 2020
Enterprises should not neglect AI digital transformation
Enterprises should focus on automation to augment their workforces as they recover from the COVID-19 economic downturn, and not lose sight of larger digital transformation projects. Continue Reading
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Feature
28 May 2020
AI in sales can make smart lead recommendations
For one B2B sales tech company, a self-service AI startup founded by a former Google employee helps create lead recommendations using machine learning. Continue Reading
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News
22 May 2020
Using data and IBM AI to make coronavirus economic predictions
A major marketing firm has turned to IBM Watson Studio, and its data, to create an interactive platform that predicts the risk, readiness and recovery periods for counties hit by the coronavirus. Continue Reading
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Feature
21 May 2020
AI COVID-19 tech bolsters social distancing, supply chains
As the world waits for staggered reopenings and a return to normal life, AI-based technology is assisting scientists with diagnosis, detection, research and remote-based workforces. Continue Reading
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News
19 May 2020
Pegasystems releases Ethical Bias Check to cut down on AI bias
Pegasystems has embedded a new tool to combat AI bias in its Pega Customer Decision Hub. The tool can alert users to potential biases before they deploy system changes. Continue Reading
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Feature
15 May 2020
AI and augmented reality blur lines between virtual and reality
Using AI with augmented reality and virtual reality in industries as varied as gaming and conversational systems can enhance the already impressive technologies. Continue Reading
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Conference Coverage
15 May 2020
IBM Think 2020: AI, security, COVID-19 news, trends and analysis
News at the IBM Think 2020 digital conference focused on paths to modernization -- including advanced AI and automation -- IoT, hybrid cloud infrastructure and cybersecurity. Continue Reading
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News
14 May 2020
Intel makes new investments in AI startups
Intel reveals new investments in 11 startups focused on AI, automation and chip design as the tech giant ramps up its efforts in the AI hardware market. Continue Reading
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News
13 May 2020
Facebook advances AI used to detect hate speech
Facebook can now proactively find and flag hate speech better. Meanwhile, the social media giant's AI Research made BlenderBot, an advanced conversational AI system, open source. Continue Reading
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Feature
13 May 2020
AI and DevOps team up in remote work model
Communication and network security are increasingly difficult in DevOps teams as the workforce goes digital. Using AI and machine learning helps companies adjust to the remote work model. Continue Reading
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News
08 May 2020
Automated data governance vendor Immuta gets key update
An update to Immuta's automated data governance enabled one of its users to better anonymize its consumers' data and control who has access to it. Continue Reading
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Feature
06 May 2020
AI in digital transformation vital for enterprises
Without using AI, enterprises will not be able to compete effectively, according to the CEO of Box. Companies need to infuse AI into their digital transformation efforts now. Continue Reading
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Feature
04 May 2020
Are giant AI chips the future of AI hardware?
Giant AI chips like the Cerebras WSE are dazzlingly fast and could transform AI models, but how soon is the question for CIOs. Experts mull the merits of small vs. big AI chips. Continue Reading
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Feature
04 May 2020
Neuro-symbolic AI emerges as powerful new approach
The unification of two antagonistic approaches in AI is seen as an important milestone in the evolution of AI. Read about the efforts to combine symbolic reasoning and deep learning by the field's leading experts. Continue Reading
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News
01 May 2020
SBA bans RPA for PPP loan applications after bots clog system
After a deluge of Paycheck Protection Program loan applications overwhelmed the SBA's electronic loan transfer system, the agency said it would no longer accept loans filed by RPA systems. Continue Reading
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Feature
30 Apr 2020
CPUs vs. GPUs for AI workloads
GPUs are often presented as the vehicle of choice for running AI workloads, but the push is on to expand the number and types of algorithms that can run efficiently on CPUs. Continue Reading
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Feature
29 Apr 2020
AI helping higher education during the pandemic
By using AI and analytics, higher education schools can gauge how their students are faring at scale during the coronavirus pandemic. Continue Reading
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Feature
29 Apr 2020
AI and edge computing security
While boasting benefits such as reduced latency, edge computing can increase a company's vulnerability. Ensuring security is crucial to getting the most out of the technology. Continue Reading
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Feature
28 Apr 2020
Can the future of voice assistants include enterprise use?
Voice assistants haven't had the success that companies originally expected. AI and machine learning could go a long way to boost this technology. Continue Reading
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News
23 Apr 2020
PyTorch update from Facebook and AWS eases model building
PyTorch 1.5 introduces TorchServe, a model serving library, and TorchElastic, a Kubernetes controller. Both applications are still in experimental mode. Continue Reading
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Feature
21 Apr 2020
4 explainable AI techniques for machine learning models
At its core, AI is a complex modeling process with layers of information. In order to be able to explain the algorithm's decision-making process, start with its input data. Continue Reading
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Feature
14 Apr 2020
5 deep learning model training tips
Deep learning model training requires not only the right amount of data, but the right type of data. Enterprises must be inventive and careful when training their models. Continue Reading
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Feature
10 Apr 2020
Text search tool makes finding documents easier
Using a visually appealing approach, Keeper.fyi enables users to search text documents, images, and graphs and charts quickly and efficiently. Continue Reading
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Feature
07 Apr 2020
How far are we from artificial general intelligence?
Developers and researchers are currently debating the extent to which artificial general intelligence needs to mimic the human brain. Explore the two schools of thought. Continue Reading
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Feature
06 Apr 2020
City of Knoxville deploys a web and SMS chatbot
By using a chatbot from text messaging vendor Quiq, the city of Knoxville, Tenn. can give its residents information on the coronavirus, the 2020 census, and the city's social services. Continue Reading
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Feature
03 Apr 2020
AI and RPA are here to stay
The coronavirus pandemic has caused enterprises to rely more on AI technologies as they are forced to lay off employees or temporarily close their offices. Continue Reading
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Feature
02 Apr 2020
Using AI in AML fights fraud while protecting privacy
Money laundering and fraud remain a risk for financial institutions, but AI can act as a useful tool against a constantly evolving financial enemy. Continue Reading
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Feature
23 Mar 2020
Data center energy usage combated by AI efficiency
Though often forgotten by the general public, data centers account for 1% of the world's energy consumption. Explore what brought about data centers and how AI can be used to help mitigate their presence. Continue Reading
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Feature
23 Mar 2020
AI in mining takes root in the industry
Executives from data science vendors Kespry and Descartes Labs discuss the importance of AI in the mining industry, a sector that is still fairly new to AI technologies. Continue Reading
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Feature
19 Mar 2020
Using automated machine learning for AI in insurance
Using dotData, an automated machine learning vendor, one of the largest insurance firms in Japan built out an AI platform that provides a personalized experience to customers. Continue Reading
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News
18 Mar 2020
Social media platforms ramp up automated content curation
As the new coronavirus continues to disrupt the workforce, social media companies are increasingly using machine learning to automatically detect and remove harmful content. Continue Reading
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Feature
10 Mar 2020
RPA adoption trends point to broadening use cases
RPA is frequently discussed, but here we sort out the potential of this technology -- and the limiting factors that prevent it from living up to the hype. Continue Reading
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Feature
09 Mar 2020
AI and chatbots: Conversational app platforms are maturing
Chatbots have long been reliant on pre-written responses to common questions. With the incorporation of AI, however, chatbots can take an important step forward. Continue Reading
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Feature
05 Mar 2020
Advanced AI in financial services boosts fraud detection, efficiency
Financial firms plan to invest more into R&D on AI and plan to deploy advanced AI, like deep learning, within the next two years, according to a new survey. Continue Reading
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Feature
04 Mar 2020
The state of AI defined by global adoption and regulation
Cognilytica reports on AI adoption by both countries and companies across the globe, as well as the former's overall strategies and regulation frameworks. Continue Reading
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News
02 Mar 2020
The pope, with Microsoft and IBM, calls for AI ethics
The Pontifical Academy for Life has issued new guidelines for ethical AI that call for artificial intelligence technology to be explainable, trusted and secure. Continue Reading
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Tip
28 Feb 2020
How to create NLP metrics to improve your enterprise model
As standardized NLP framework evaluations become popular, experts urge users to focus on individualized metrics for enterprise success. Continue Reading
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Feature
28 Feb 2020
The AI accelerator chip can make AI accessible to all
Specialized AI chips released by companies like Amazon, Intel and Google tackle model training efficiently and generally make AI solutions more accessible. Continue Reading
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Feature
28 Feb 2020
Edge computing use cases led by autonomous cars and coffee bars
Edge computing can decrease latency times dramatically and has found its place in autonomous vehicles, manufacturing plants and retail. Continue Reading
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Feature
27 Feb 2020
Customer experience chatbot provides answers
Upwork has slowly been rolling out a customer experience chatbot service from vendor Ada, which it uses in conjunction with Zendesk to help provide customers with support. Continue Reading
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Feature
25 Feb 2020
Forest fire sensors and AI help detect fires in Chile
Entel Ocean uses DataRobot's automated machine learning platform, as well as IoT sensors, to automatically detect forest fires in Chile. The platform can detect fires faster than manual counterparts. Continue Reading
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Feature
24 Feb 2020
Merging DevOps and machine learning requires restructuring
Companies that are restructuring in order to merge their traditional DevOps teams with their machine learning efforts to aid with accessibility need to include voices from multiple teams. Continue Reading
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Feature
17 Feb 2020
Employee AI readiness is fairly low
Enterprise employees are largely lacking in AI skills, and enterprises need to work to reskill or upskill employees to improve their skills and help reduce AI job loss fears. Continue Reading
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News
12 Feb 2020
How the Clearview AI affair likely won't spur meaningful change
An obscure AI vendor sparked controversy for scraping social media for data to power a facial recognition platform that it sells to law enforcement agencies around the world. Continue Reading
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Feature
06 Feb 2020
Social media marketing vendor uses sentiment analysis
Falcon.io, a social media marketing vendor, turned to AI vendor Lexalytics to add automatic social media sentiment analysis capabilities to its platform. Continue Reading
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News
04 Feb 2020
Intel AI hardware roadmap shifts away from Nervana
Intel said it is ending development of its Nervana AI processors. The tech vendor will instead focus its efforts on its Habana Labs processors, which it acquired last year. Continue Reading
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News
31 Jan 2020
Microsoft launches AI for Health initiative
Microsoft's new health AI initiative may do some good for partner nonprofit and academic healthcare groups, but it may raise some data privacy concerns as well. Continue Reading
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Feature
30 Jan 2020
RPA in payroll automates finance processes for NYP hospital
NewYork-Presbyterian, one of the largest hospitals in the U.S., looked to WorkFusion to automate some payroll processes, including filling out missed punch forms. Continue Reading
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Feature
28 Jan 2020
AI in hiring gets companies more talent, faster
Through processes like automated candidate sourcing and candidate rediscovery, AI sifts through many resumes to find those most suited to a position. Continue Reading
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Feature
28 Jan 2020
What do NLP benchmarks like GLUE and SQuAD mean for developers?
AI models for various language understanding tasks have been dramatically improved due to the rise in scale and scope of NLP data sets and have set the benchmark for other models. Continue Reading
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News
23 Jan 2020
Eye transplant nonprofit turns to supply chain modeling
Eversight, a nonprofit that recovers and transports eye tissue, turned to a supply chain management software system to better predict supply routes. Continue Reading
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Feature
22 Jan 2020
GumGum uses machine learning annotation service Figure Eight
Computer vision vendor GumGum gets its training data from Figure Eight, a machine learning training data vendor. Figure Eight uses crowdsourcing to annotate training data. Continue Reading
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Feature
22 Jan 2020
Patience is pivotal for the autonomous vehicle future
The fatal collision between an Uber ATG vehicle and a pedestrian was a reminder that autonomous vehicles are not ready and that a difficult technological hill remains. Continue Reading
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Feature
17 Jan 2020
AI in e-commerce helps product sales
EBay uses AI to power tools and services it built in-house to attract and retain users, such as automatic translation, image recognition and photo cleanup. Continue Reading
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Feature
17 Jan 2020
Hair salon uses front desk AI to boost appointments
A hair salon in Florida uses conversational AI to automatically engage clients over text. The bot answers questions and schedules appointments without human input. Continue Reading
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Feature
10 Jan 2020
The uses of AI in medical imaging
Medical imaging is being deployed with the assistance of AI in order to reduce the strain on medical professionals and hopefully improve patient care. Continue Reading
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Feature
31 Dec 2019
Companies focused on building sustainable AI in 2020
Fewer companies are deploying AI enterprise-wide in 2020 because of universal underestimation of investments and transformation required to have a rounded AI strategy. Continue Reading
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Feature
31 Dec 2019
The peaks and pitfalls of hyper-personalization marketing
As consumers begin to revolt against unlimited personal data collection and usage, the longevity of hyper-personalized communication may be cut short. Continue Reading
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Feature
27 Dec 2019
The complex nature of regulating AI
Regulating AI is a difficult task because the technology changes rapidly. Governments must be able to employ preventative regulation to prevent any misuse. Continue Reading
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Feature
24 Dec 2019
UX defines chasm between explainable vs. interpretable AI
From deep learning to simple code, all algorithms should be transparent. The frameworks of AI interpretability and explainability aim to make machine learning understandable to humans. Continue Reading
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Feature
20 Dec 2019
AI vendors to watch in 2020 and beyond
The past 10 years have seen a surge of new AI vendors, and the trend isn't likely to end anytime soon, as investors continue to pour money into artificial intelligence. Continue Reading
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News
16 Dec 2019
Intel acquisition of Habana Labs expected to enhance AI portfolio
By purchasing Habana Labs, an AI hardware startup, Intel now has a more diverse AI portfolio in a quickly growing multi-billion-dollar hardware market. Continue Reading
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Feature
12 Dec 2019
AI trends 2020 outlook: More automation, explainability
Top AI trends for 2020 are increased automation to extend traditional RPA, deeper explainable AI with more natural language capacity, and better chips for AI on the edge. Continue Reading
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Feature
10 Dec 2019
A year of AI events points to AI predictions for 2020
A thoughtful reflection on the most important AI technology news of 2019 as well as a look to what 2020 may have in store for the world of AI. Continue Reading
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Feature
09 Dec 2019
How GE uses a 'Humble AI' approach to manufacturing
GE executive Colin Parris explains why a deliberate approach to deploying AI is needed when dealing with products that cost hundreds of millions of dollars to make. Continue Reading
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News
03 Dec 2019
New Amazon Kendra AI search tool indexes enterprise data
With Kendra, a new cognitive search tool from Amazon, enterprise users can more easily query their data. The tool uses machine learning and NLP to understand context, according to AWS. Continue Reading
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Feature
27 Nov 2019
Vendor 3PM uses AI and analytics to prevent Black Friday fraud
Using AI, analytics and Google Cloud tools, e-commerce intelligence vendor 3PM Solutions helps identify and take down counterfeit products for major e-commerce players. Continue Reading
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Feature
25 Nov 2019
How to build a neural network from the ground floor
Deep learning is powering the development of AI. To build your own neural network, start by understanding the basics: how neural networks learn, correlate and stack with data. Continue Reading