AI technologies
Forward-looking enterprises have to be aware of emerging artificial intelligence technologies. Get the latest on AI technologies such as NLP, bots, machine learning, deep learning and open source AI tools.
Top Stories
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Feature
22 Apr 2026
8 trends powering machine learning's dynamic new roles
Machine learning is evolving rapidly, driving trends like smaller models, edge computing, generative AI convergence, governance and ML health monitoring. Continue Reading
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Feature
22 Apr 2026
Q&A: MIT's top 10 AI trends to watch this year
MIT Technology Review's Amy Nordrum and Niall Firth unpack what trends to watch in AI, from LLMs+ and the China-spurred open source AI boom to weaponized deepfakes and AI malaise. Continue Reading
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Feature
06 Jun 2018
Generative adversarial networks could be most powerful algorithm in AI
The emergence of generative adversarial networks has been called one of the most interesting successes in recent AI development and could make AI applications more creative. Continue Reading
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Feature
05 Jun 2018
Limits of AI today push general-purpose tools to the horizon
The future of AI should be focused on more general-purpose tools, but developers have a long way to go before achieving the kind of AI movies taught us to expect. Continue Reading
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Tip
01 Jun 2018
Benefits of artificial intelligence in communication
Enterprises that want to enhance their UC strategies can see several benefits of artificial intelligence in communication, collaboration, information access and UC endpoint control. Continue Reading
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Feature
30 May 2018
Machine learning still big at Stripe despite deep learning hype
Classical machine learning methods are getting overshadowed in today's AI landscape, but problems with deep learning are keeping them relevant at payment processor Stripe. Continue Reading
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Feature
17 May 2018
Implementing deep learning requires a creative approach
Using deep learning in an effective way requires creative problem-solving and a team approach that goes beyond simply hiring data scientists, experts say. Continue Reading
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Feature
10 May 2018
AI in call centers amplifies customer voice
Speech analytics use cases involving customer contact centers show how AI technology can make sense out of messy human language, helping businesses along the way. Continue Reading
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Feature
07 May 2018
Limitations of neural networks grow clearer in business
AI often means neural networks, but intensive training requirements are prompting enterprises to look for alternatives to neural networks that are easier to implement. Continue Reading
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Feature
18 Apr 2018
Value of NLP applications varies for different AI uses
Chatbots and virtual assistants are built on sophisticated component pieces, like NLP tools and automated bot technology, which can be implemented on their own in some use cases. Continue Reading
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Feature
13 Apr 2018
How one company thinks chatbots and AI can change insurance
Insurance agency management company In-Fi is hoping AI chatbots can streamline homeowner insurance applications and bring the process in line with customers' expectations. Continue Reading
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Feature
10 Apr 2018
Harman's plan for AI in cars moving full speed ahead
Can an AI virtual assistant in every car save the auto industry from sluggish sales and an uncertain future? Audio component manufacturer Harman argues that it can help. Continue Reading
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Feature
06 Apr 2018
More curiosity could help narrow AI tools handle broader uses
Today, engineers are developing AI tools primarily for individual applications, but programming a facsimile of curiosity into algorithms could help make them more general purpose. Continue Reading
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Feature
05 Apr 2018
Why Intuit aims chatbot design at a narrow set of tasks
A data scientist at Intuit details the finance software vendor's approach to building chatbots -- and explains why it's limiting them to some basic customer service activities. Continue Reading
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Feature
02 Apr 2018
AI virtual assistant tools prove better for customer service than chatbots
AI virtual assistant software is increasingly surpassing chatbots and natural language search, as enterprises see deeper value in enabling true conversation. Continue Reading
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Feature
15 Feb 2018
AI functionality limited today but could be a game-changer
Limited AI capabilities could soon give way to technology that is truly transformative for enterprises, surpassing the overhyped functionality that we see today. Continue Reading
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Opinion
15 Feb 2018
AI technologies have come far, but the road is long
Machine learning and other artificial intelligence technologies are poised to offer businesses big benefits, but companies have to walk before they run with AI. Continue Reading
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Feature
30 Jan 2018
Chatbot applications must get better at chatting to engage users
Today's AI chatbots are good at taking orders and delivering scripted responses, but experts say tomorrow's chatbots need to be more conversational in order to deliver bigger value. Continue Reading
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News
05 Jun 2017
How Facebook uses deep learning models to engage users
At Facebook it's all about user engagement, and to accomplish this, the company relies heavily on deep learning algorithms to tailor its products to the interests of individuals. Continue Reading