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5 benefits of an LMS with AI
AI can recommend LMS training for areas where an employee needs improvement, as well as for areas that can benefit an employee's career growth. Learn other benefits.
Learning management systems (LMSes) have long been central to employee learning and onboarding. The emergence of GenAI is expanding their capabilities by transforming how organizations create, deliver and measure training. AI-powered features can reduce administrative workloads, personalize learning experiences, increase user engagement and scale training more efficiently across global teams.
For CHROs, AI-enhanced LMSes offer new opportunities to improve workforce development while streamlining learning operations. Benefits such as personalized learning, faster course creation, automated reporting and analytics and AI-generated insights can help organizations deliver more effective training.
Understanding these capabilities can help HR leaders determine whether an AI-enabled LMS is the right fit for their organization's workforce development goals.
They should evaluate not only the AI features available today but also the vendor's roadmap for expanding AI functionality, the expected ROI and how AI can save time for administrators, instructors and users.
Here are five benefits of using an LMS with AI features.
1. Personalized training
LMSes with AI capabilities can offer employees personalized training recommendations. To do so, the AI model evaluates factors, including the employee's department, their job title, courses completed by their peers and training that has received positive ratings.
This capability can save the learning team time and help ensure that employees are assigned courses by the required date. For example, automatic course assigning can help a company meet its compliance training deadline.
The AI model can also draw on performance management data to recommend training for areas where an employee needs improvement, as well as for areas that can benefit an employee's career growth. For example, a software developer could receive AI-generated recommendations for technology training and leadership training.
2. Faster course development
Using an LMS with AI course development features can help CHROs save money and produce more training content.
Also, HR employees can use AI tools to review the grammar and composition of learning content, enabling them to focus on aligning courses with company values and goals rather than editing the content. It also helps ensure the content is as professional and easy to understand as possible.
3. Faster reporting
AI capabilities can help companies report on employee training completion rates and analyze employee comments from training.
AI can pull data from multiple sources and produce a report on employee training completion rates. AI can also analyze text responses and summarize the data. For example, if a training course asks employees for feedback on the learning content, AI can summarize the responses and report that the course received mostly positive ratings.
4. Adaptive learning
AI can base an LMS course's content on a specific employee's performance and knowledge. For example, AI can use the results of an employee's previous tests to determine the content for the rest of the course, focusing on the employee's weak spots.
This capability can reduce the time employees must spend on training and increase employee engagement.
5. Improved localization
For organizations with global workforces, AI can streamline localization by adapting menus, instructions and learning content for different languages and regions.
For example, AI can tailor English-language content for employees in the U.S., UK or Canada by adjusting spelling, terminology and phrasing to match local usage. Localized content can create a more natural learning experience and improve employee engagement.
Eric St-Jean is an independent consultant with a particular focus on HR technology, project management and Microsoft Excel training and automation. He writes about numerous business and technology areas.
