IT applications, infrastructure and operations
IT infrastructure and operations management excellence has become essential to maintain quality control over technology-related policies, processes and equipment. Read news and tips to assist modern IT operations and infrastructure management, including strategies to ensure the proper flow of data throughout enterprise applications and other information systems.
Top Stories
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Feature
09 Oct 2025
Free isn't cheap: How open source AI drains compute budgets
As CIOs explore open source AI to escape vendor lock-in, many find rising costs in compute, talent and infrastructure. Smart cost planning is key to sustainable adoption. Continue Reading
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News
09 Oct 2025
Salesforce rolls into ITSM with Slack-based agentic AI platform
Salesforce hopes to turn Slack customers into ITSM users. Continue Reading
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News
22 Apr 2021
Apple App Store, Google Play scrutinized in antitrust hearing
Spotify, Tile and Match spoke against Apple and Google's app store practices during an antitrust hearing Wednesday. Continue Reading
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Feature
16 Apr 2021
Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed. Continue Reading
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Feature
15 Apr 2021
Top 8 warehouse management systems to research
Efficient warehouses are key to customer satisfaction. Learn about some of the top warehouse management systems, including some of their benefits and drawbacks. Continue Reading
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Feature
14 Apr 2021
Overview of 4 types of warehouse management systems
Modern companies need to create efficient warehouses, and understanding which type of warehouse system to choose is key to that. Here's a look at four types and how they can help. Continue Reading
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Feature
12 Apr 2021
Enterprise architecture has business's ear at Scottish Water
Scottish Water's enterprise architecture team leader discusses how engaging with business leaders and software tools can help with digital transformation initiatives. Continue Reading
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Guest Post
09 Apr 2021
4 IT contract negotiation strategies to drive value in 2021
To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers. Continue Reading
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Podcast
30 Mar 2021
What is the status of quantum computing for business?
In this episode of Today I Learned (about data), we discuss the status of quantum computing, its current challenges and when businesses can expect to use it in their day-to-day operations. Continue Reading
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News
25 Mar 2021
LeanIX adds SaaS, microservice management to product lineup
Enterprise architect specialist LeanIX expanded its portfolio through the purchase of SaaS management startup Cleanshelf and the introduction of a Microservice Intelligence tool. Continue Reading
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Feature
19 Mar 2021
A real-life example of the self-distribution supply chain model
A self-distribution approach to supply chain management can help a company lower the risk of disruption. Learn how Ahold Delhaize USA is doing just that. Continue Reading
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Tip
18 Mar 2021
5 ways to gain the financial benefits of cloud computing
For organizations migrating to the cloud, we've compiled a list of the top strategies to use to ensure they're saving on costs along the way. Continue Reading
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Guest Post
16 Mar 2021
Where IT is headed in 2021: 5 key trends to watch
2021 might not yet feel too different from 2020, but CompTIA's latest report highlights five intriguing trends in the IT industry for which you need to be ready. Continue Reading
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Feature
15 Mar 2021
5 COVID-19 vaccine rollout lessons for supply chain leaders
The effort and coordination required to deliver COVID-19 vaccines to people across the globe provides powerful lessons. Here are five. Continue Reading
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Feature
04 Mar 2021
Racial, gender diversity in tech improving at a glacial pace
The tech industry has made some progress in improving gender diversity in recent years, but some populations have been excluded from this progress. Continue Reading
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Tip
22 Feb 2021
Calculating cloud migration costs: What CIOs need to consider
As CIOs make the move to the cloud, they first must ensure they have the budget to do so. Here, we're diving into the pre-migration, migration and post-migration costs to consider. Continue Reading
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Tip
19 Feb 2021
4 tips on how to reduce IT infrastructure costs
As organizations reevaluate their budgets to keep up with today's economy, experts provide tips on how they can effectively reduce IT costs. Continue Reading
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Opinion
14 Feb 2021
Pay-per-use pricing model can boost digital initiatives
Consumption IT shifts the burden of infrastructure support to vendors and expenditures from Capex to Opex. Can pay-per-use pricing keep pace with your digital business roadmap? Continue Reading
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Tip
12 Feb 2021
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions. Continue Reading
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Guest Post
08 Feb 2021
3 technology predictions for 2021
As IT leaders prepare their organizations for the year ahead, we're offering insights into the technology trends we predict will have the biggest impact. Continue Reading
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Tip
28 Jan 2021
A cloud migration roadmap for CIOs
Migrating workloads to the cloud can be a daunting task -- but with a roadmap in place, CIOs are better equipped to make decisions that will help ensure the migration is a success. Continue Reading
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Feature
26 Jan 2021
What CIOs need to know about the future of hyperautomation
Appian founder and CEO Matt Calkins dives into the benefits of hyperautomation and how unifying technologies will ultimately help enterprises achieve success in today's digital age. Continue Reading
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Feature
21 Jan 2021
Experts predict hot enterprise architecture trends for 2021
IT architecture trends to watch in 2021 include organizing business around components and expanding tools to focus on business outcomes, automation and analytics. Continue Reading
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Feature
20 Jan 2021
What CIOs need to know about RPA in IT operations
We have yet to see a big investment in RPA for IT operations, but that could change as experts identify it as an area that can yield significant benefits for CIOs and their departments. Continue Reading
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Feature
04 Jan 2021
C-suite execs give future technology predictions for the decade
What will keep CIOs busy this decade? From machine learning to cybersecurity, IT leaders are providing insights on technologies they predict will be accelerated over the next 10 years. Continue Reading
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News
24 Dec 2020
Enterprise architecture tools could be acquisition targets
Avolution, Bizzdesign, Mega and Software AG tools lead the Gartner Magic Quadrant on enterprise architecture, but analysts see big players in neighboring markets joining the fray. Continue Reading
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Guest Post
17 Dec 2020
How improving your math skills can help in programming
Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked. Continue Reading
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News
07 Oct 2020
New LeanIX EA module can ease linking IT to business goals
LeanIX's new Business Transformation Management module tries to simplify planning through its 'GitHub for IT architecture' approach and Apple Time Machine-like visualization tool. Continue Reading
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News
11 Sep 2020
Mega Hopex update focuses on aligning IT to business goals
Mega's Hopex upgrade adds IT Business Management, Information Architecture and Risk Management features designed to help users keep their technology in line with business goals. Continue Reading
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Feature
17 Aug 2020
Application architecture changes force IT to adjust focus
IT teams should focus on developer needs to control security and cost management and prevent vendor lock-in as businesses demand faster application turnaround, a consultant advises. Continue Reading
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Feature
10 Aug 2020
On-premises STaaS shifts storage buying to Opex model
Storage as a service enables organizations to access on-premises storage in various ways, such as pay as you go, subscription buying and metered payments. Learn the pros and cons. Continue Reading
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Feature
08 Jul 2020
A Deep Dive Into Agile Project Management
Plan, guide and execute projects as effectively as possible. Here is everything you should know about Agile methodologies -- from basic concepts to adapting to change. Continue Reading
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Infographic
22 Jun 2020
Illustrated guide to converged infrastructure and vendors
Prequalified, turnkey systems from converged infrastructure vendors deliver the flexibility of traditional IT approaches with some of the support and management aspects of HCI. Continue Reading
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Answer
09 Jun 2020
What are the risks of canceling an ERP project?
In response to the COVID-19 pandemic, many business and technology leaders are deciding whether to cancel or pause an ERP implementation. Here are some risks to factor into the decision. Continue Reading
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Tip
15 May 2020
Should COVID-19 halt your ERP implementation? 12 questions
The COVID-19 pandemic is casting doubt on whether ERP and enterprise business applications projects should move forward. Here's help on deciding. Continue Reading
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Tip
06 Apr 2020
Using AIOps for cybersecurity and better threat response
AIOps platforms, when properly tuned, can benefit all of IT in important ways. Learn how these advanced security tools improve threat detection and response in myriad ways. Continue Reading
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Tip
21 Oct 2019
Cloud adoption a catalyst for IT modernization in many orgs
Sloppy and insecure IT procedures that had been overlooked before the cloud arrived must evolve with the times to prevent data exposure and system breaches. Continue Reading
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Feature
19 Jun 2019
What is NetOps? Start with these 5 common questions
This compilation is an essential starting point for NetOps novices. These five common questions explore what NetOps is, how it can benefit networks and its effect on network teams. Continue Reading
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Feature
18 Jun 2019
Install Exchange Server 2019 on Server Core 2019 to boost security
If you don't know how to manage servers without GUI, there may be a bit of a learning curve to get the benefits of running Exchange on Server Core. Continue Reading
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Opinion
07 Jun 2019
Tech communities offer more than just a quick fix
IT professionals who join tech meetups and online communities might find there's more than just troubleshooting help available when they invest their time in a group. Continue Reading
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Tip
16 May 2019
How to add the App Compatibility Feature on Demand to Server Core
Microsoft closed the functionality gap between Server Core and full desktop deployments with the App Compatibility feature, but will it entice admins to the GUI-less server? Continue Reading
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Feature
20 Feb 2019
Server Core vs. GUI: Is Server Core ready for prime time?
IT Director Christopher Rivers says the Windows Admin Center is a step in the right direction to boost adoption of Server Core, but administrators will still encounter challenges. Continue Reading
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News
17 Jan 2019
Look back at top IT infrastructure spending trends of 2018
Enterprise IT infrastructure spending trends in 2018 focused on data center servers and hosted and cloud collaboration, driving an increase in annual vendor revenue. Continue Reading
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Definition
25 Oct 2018
streaming data architecture
A streaming data architecture is an information technology framework that puts the focus on processing data in motion and treats extract-transform-load (ETL) batch processing as just one more event in a continuous stream of events. Continue Reading
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Answer
12 Mar 2018
What should companies know about sustainability software?
Sustainability is composed of social, environmental and economic pillars. That's why technologies focused on this market address different needs. Here's a narrow glimpse. Continue Reading
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Tip
23 Feb 2016
8 free IT budget plan templates for CIOs
Creating a reliable IT budget plan is no cinch, especially in today's digital age. Here, we've rounded up free, customizable IT budget templates to help. Continue Reading
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Definition
16 Jul 2012
PICK chart (Possible, Implement, Challenge and Kill chart)
A PICK chart (Possible, Implement, Challenge and Kill chart) is a visual tool for organizing ideas. The purpose of a PICK chart is to identify which ideas can be implemented easily and have a high payoff. Continue Reading
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Definition
21 Jun 2012
Yammer
Yammer is a private microblogging and collaboration platform for enterprise social networking. Unlike public social media platforms such as Twitter,Yammer only allows members to connect with other members who belong to the same email domain. Continue Reading
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Blog Post
31 Jan 2012
Shared services are the next generation of IT
Last week I wrote about the transformation of banking services into products. This week I want to discuss different types of services--shared services. One of the first technology news stories I ... Continue Reading
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News
27 Sep 2011
GE's journey from waterfall to Agile practices
General Electric Co. turned to Agile practices to revamp software development in its Energy division. Now Agile is making its way across the company. Continue Reading
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News
18 Aug 2009
Pros and cons of IT outsourcing in popular Asian countries
The benefits and challenges of IT outsourcing in India, China, the Philippines and Vietnam range from pricing to intellectual property barriers. Learn more here. Continue Reading
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Definition
01 May 2009
spoliation
Spoliation is the destruction, alteration, or mutilation of evidence that may pertain to legal action. (Continued) Continue Reading