IT applications, infrastructure and operations
IT infrastructure and operations management excellence has become essential to maintain quality control over technology-related policies, processes and equipment. Read news and tips to assist modern IT operations and infrastructure management, including strategies to ensure the proper flow of data throughout enterprise applications and other information systems.
Top Stories
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News
12 Sep 2024
AT&T sues Broadcom over VMware support licensing
AT&T claims its negotiated contract with VMware pre-Broadcom acquisition is not being honored, casting light on recent product and purchasing changes Broadcom has instituted. Continue Reading
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News
10 Sep 2024
Four zero-days fixed for September Patch Tuesday
Most corrections this month focus on the Windows OS, but enterprises that rely on SQL Server or SharePoint should prioritize deploying the security updates for those platforms. Continue Reading
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Report
24 Jun 2022
The evolving CIO role: From IT operator to business strategist
This in-depth guide to the role of the CIO traces the job's evolution, explains what is required of the position today and why it has become so important to businesses. Continue Reading
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News
23 Jun 2022
Eli Lilly data strategy paves way for AI in drug discovery
Pharmaceutical giant Eli Lilly has embarked on an enterprise data initiative that paves the way for greater AI use. Read about the company's strategy. Continue Reading
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Definition
22 Jun 2022
information technology (IT) director
An information technology (IT) director is the person in charge of technology within an organization. IT directors manage technology resources and employees to ensure that IT operations run smoothly. Continue Reading
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Feature
17 Jun 2022
CIOs share advice on leading through disruption
Discover how a focus on three areas -- cybersecurity, employee experience and proactive management -- can help CIOs plan for and better manage disruptions. Continue Reading
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Tip
16 Jun 2022
How to set up automated log collection with PowerShell
Gathering logs from on-premises Windows Server systems or Office 365 cloud services is a necessary but tedious job. Try a PowerShell script to ease the pain. Continue Reading
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News
14 Jun 2022
Microsoft fixes Follina zero-day for June Patch Tuesday
A Microsoft Support Diagnostic Tool flaw disclosed on May 30 and exploited in the wild gets resolved in this month's batch of security updates. Continue Reading
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News
13 Jun 2022
Alternative data, multimodal AI tech produce new insights
AI fuels the delivery of new sources of investment and corporate information, such as satellite imagery, contact center audio logs, employee sentiment and social media data. Continue Reading
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Tip
10 Jun 2022
15 tips for delivering a successful presentation to the board
What do you do when everyone thinks they're the smartest person in the room, and all of them are counting on you for answers? Here's how to give a presentation to the board. Continue Reading
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Definition
09 Jun 2022
calculator
A calculator is a device that performs arithmetic operations on numbers. Continue Reading
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Definition
09 Jun 2022
round robin
A round robin is an arrangement of choosing all elements in a group equally in some rational order, usually from the top to the bottom of a list and then starting again at the top of the list and so on. Continue Reading
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Feature
08 Jun 2022
Should your digital transformation include gamified apps?
Gamification means more than adding AI or video to apps, or even offering badges and prizes. See how behavioral psychology can engage, motivate and help your audience learn. Continue Reading
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Feature
08 Jun 2022
Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility. Continue Reading
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Feature
03 Jun 2022
What is IT-business alignment and why is it important?
It's more important than ever that IT and the business operate from the same playbook. So why do so many organizations struggle to achieve IT-business alignment? Continue Reading
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Definition
01 Jun 2022
conservation of angular momentum
Conservation of angular momentum is a physical property of a spinning system such that its spin remains constant unless it is acted upon by an external torque; put another way, the speed of rotation is constant as long as net torque is zero. Continue Reading
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Feature
31 May 2022
How IT leaders can drive digital innovation
More CEOs want their CIOs and CDOs to think strategically and help transform their organizations' products and services. Learn how some top IT leaders are tackling this challenge. Continue Reading
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Tip
26 May 2022
Key enterprise software-buying team roles, responsibilities
The enterprise software team has critical tasks to achieve for your organization's success. This guide explains each person's role and area of influence and offers tips for success. Continue Reading
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News
24 May 2022
MIT Sloan panelists urge cyber resilience focus
Enterprises must prepare for cyber-adversity, think beyond protection, establish lines of communication -- and learn to take a punch, according to security executives. Continue Reading
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Tip
24 May 2022
CIO career path: How to become a CIO
The career path to becoming a CIO has evolved as the role has become increasingly critical to business success. Find out how to become a CIO and what the job entails. Continue Reading
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Tip
23 May 2022
Learn to work with the Office 365 unified audit log
Administrators who need to check on suspicious activities in the Office 365 platform can perform a unified audit log search to help with their investigation. Continue Reading
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Definition
23 May 2022
e-business (electronic business)
E-business (electronic business) is the conduct of business processes on the internet. Continue Reading
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News
20 May 2022
Ukrainian startup offers financial cloud, business advice
Fuel offers early-stage companies a mix of cloud-based financial products, working with domestic clients and diversifying into European and U.S. markets. Continue Reading
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Tip
20 May 2022
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver. Continue Reading
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Definition
19 May 2022
multiprogramming
Multiprogramming is a rudimentary form of parallel processing in which several programs run at the same time on a uniprocessor system. Continue Reading
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Tutorial
17 May 2022
Query event logs with PowerShell to find malicious activity
Every action on a Windows Server system gets recorded, so don't get caught by an avoidable security incident. Learn how to find potential security problems in event logs. Continue Reading
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Definition
17 May 2022
chief procurement officer (CPO)
The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and services made by the organization. Continue Reading
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Definition
17 May 2022
replenishment
Replenishment is the controlled and regular movement of inventory from an upstream point on the supply chain to a downstream location that requires sufficient stock to cover demand. Continue Reading
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News
17 May 2022
MIT-CIO event explores pandemic's effect on digital ecosystems
Allan Tate, executive chair of the MIT Sloan CIO Symposium, lays out the big idea of the 2022 conference and explains how the event itself reflects its relevance. Continue Reading
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Tip
13 May 2022
CIO vs. CTO: Key differences in roles and responsibilities
CIOs and CTOs both play a valuable role in a company's technology strategy, but their focus and responsibilities are different. Learn more. Continue Reading
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Definition
13 May 2022
troubleshooting
Troubleshooting is a systematic approach to problem-solving that is often used to find and correct issues with complex machines, electronics, computers and software systems. Continue Reading
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Definition
12 May 2022
consumerization of IT
The consumerization of IT refers to how software and hardware products designed for personal use migrated into the enterprise and were used for work purposes. Continue Reading
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News
12 May 2022
MIT Sloan innovation startups pursue AI at scale
Modzy and Snowplow are among the early-stage companies aiming to move AI from science project to enterprise asset. Success will let businesses reap the benefits of the technology. Continue Reading
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News
10 May 2022
Microsoft corrects Windows zero-day for May Patch Tuesday
Administrators should plan on extra testing after deploying this month's patches due to the heavy concentration of fixes in three distinct areas of the Windows OS. Continue Reading
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Tip
10 May 2022
4 types of information technology cultures explained
How the CEO and other top leadership view the IT department has a major impact on how CIOs should make their business cases for new technology. Continue Reading
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Tip
10 May 2022
Microsoft modern authentication deadline looms over Exchange
Support for basic authentication will end this year, giving administrators who haven't switched to a newer authentication method little time to prepare for a smooth transition. Continue Reading
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Definition
09 May 2022
Lean Six Sigma
Lean Six Sigma is a data-driven approach to improving efficiency, customer satisfaction and profits. Continue Reading
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News
04 May 2022
Cal Poly Pomona pursues digital student experience
The public university's digital experience initiative, which builds upon its use of ServiceNow, aims to help students focus on their education rather than administrative tasks. Continue Reading
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Definition
28 Apr 2022
business transformation
Business transformation is a term used to describe what happens when a company makes fundamental changes to how it operates. Continue Reading
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Feature
27 Apr 2022
Cloud-first strategy forces big shift on IT infrastructure, skills
More and more, IT infrastructure is in the cloud. As organizations adopt cloud-first strategies, forward-looking CIOs are refocusing their teams on new roles and tasks. Continue Reading
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Feature
27 Apr 2022
Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies. Continue Reading
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News
21 Apr 2022
Ukrainian company offers lesson in IT resilience
Keiki, a product development company, uses remote collaboration tools and cloud resources to continue operations and keep its educational apps in the hands of children. Continue Reading
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Definition
18 Apr 2022
IT asset management (ITAM)
IT asset management (ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle management and strategic decision-making within the IT environment. Continue Reading
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Feature
15 Apr 2022
Sound business process architecture requires key traits
Business processes require a coherent enterprise-level architecture. In this excerpt from his new book, Roger Burlton identifies key traits business processes should share. Continue Reading
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News
12 Apr 2022
Microsoft plugs Windows zero-day on April Patch Tuesday
Microsoft issues corrections for 117 unique vulnerabilities this month with a significant number of security updates resolving printer spooler and DNS server problems. Continue Reading
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News
08 Apr 2022
DOD official asks for faster commercial technology adoption
Michael Brown, director of the Defense Innovation Unit, said the lack of an effective approach to adopting commercial technology is a 'glaring weakness' in modernizing the DOD. Continue Reading
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News
06 Apr 2022
Gartner IT spending forecast cites higher service prices
CIOs can expect a rate hike as service providers offer their employees more competitive salaries amid talent shortages, higher attrition and soaring utilization rates. Continue Reading
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Feature
05 Apr 2022
SD-WAN project covers security, latency and cloud
PM Pediatrics, an urgent care provider, hired service provider Vandis to improve branch security, but the project transformed into something much broader. Continue Reading
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News
31 Mar 2022
Tech companies in Ukraine open economic front in Russian war
Developers and engineers serve as an economic bulwark in the country's battle for survival. The regional reshuffling of talent, meanwhile, could spell higher costs for IT buyers. Continue Reading
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Definition
31 Mar 2022
multisourcing (multi-sourcing)
Multisourcing (multi-sourcing) is an approach to outsourcing in which IT operations and technology infrastructure are contracted to a number of vendors, usually in combination with some internally provided elements of information technology. Continue Reading
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News
23 Mar 2022
Metaverse platforms offer opportunity and risk for CIOs
Accenture's recent Technology Vision event underscored the transformational possibilities of virtual worlds, but also pointed to security and safety challenges. Continue Reading
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Feature
22 Mar 2022
The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business. Continue Reading
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Definition
16 Mar 2022
supply chain visibility (SCV)
Supply chain visibility (SCV) is the ability of parts, components or products in transit to be tracked from manufacturer to final destination. Continue Reading
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Feature
15 Mar 2022
Digital transformation projects rekindle innovation, for now
IT leaders began the year with the wind at their backs, building on investments made during the pandemic and focusing anew on innovation. Can it last amid the fog of war? Continue Reading
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Definition
14 Mar 2022
Adobe Flash Player
Adobe Flash Player is software used to stream and view video, audio, multimedia and Rich Internet Applications on a computer or supported mobile device. Continue Reading
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News
11 Mar 2022
Tech firms relocate Ukrainian developers
Companies tapping Ukrainian coding talent are working to relocate employees willing to move. Tech firms, in the longer term, may need to rethink resiliency plans due to the war. Continue Reading
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Feature
04 Mar 2022
3 colocation trends to consider in 2022
Key developments in the data center services market include smaller, more flexible deployments, AI optimization and a continuing focus on sustainability. Continue Reading
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Tip
03 Mar 2022
Business benefits of an Agile networking approach
Enterprises that embed an Agile approach in their networking strategies could see benefits like better network performance, enhanced data security and faster rollouts of network services. Continue Reading
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Definition
25 Feb 2022
canonical name (CNAME)
A canonical name (CNAME) is a type of Domain Name System (DNS) database record that indicates that a domain name is the nickname or alias for another domain name. Continue Reading
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Feature
24 Feb 2022
What a big data strategy includes and how to build one
Companies analyze stores of big data to improve how they operate. But those efforts will bring diminishing returns without a big data strategy. Here's how to build one. Continue Reading
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News
24 Feb 2022
Digital leaders open gap on digital laggards
A Boston Consulting Group report reveals that 30% of large enterprises are on the path to becoming 'digital incumbents' while the remainder risk falling behind. Continue Reading
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Guide
11 Feb 2022
Consumption-based, pay-for-what-you-use IT as a service
Composable infrastructure provides CIOs flexibility in combining compute, storage and networking into one framework. Learn the benefits of this relatively new technology and HCI. Continue Reading
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Feature
10 Feb 2022
Sustainability in business practices: What IT should know
Bjoern Stengel, global sustainability research lead at IDC discusses the trends he's seeing in the use of sustainable tools and technologies and what leaders need to focus on. Continue Reading
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Feature
08 Feb 2022
Creating a more sustainable IT department
Technology leaders share some of the ways they're focused on lowering their carbon footprint and helping their companies advance sustainability goals. Continue Reading
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Feature
07 Feb 2022
How enterprises will use the still-undefined metaverse
Some metaverse systems will affect the future of work and how enterprises operate. However, their impact will be fully seen only after the full meaning of the metaverse is known. Continue Reading
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News
31 Jan 2022
Ukraine tech firms stay calm but ready for Russia conflict
Ukrainian software company MobiDev is ready should the Russia conflict worsen. Nearly 70% of MobiDev's clients are U.S. companies. Continue Reading
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Feature
28 Jan 2022
CIOs: Nominate your IT services partners for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that made a difference to your organization in 2021. Continue Reading
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News
20 Jan 2022
IT spending trends point to CIO innovation
Gartner's global forecast calls for a resumption of longer-term technology projects in 2022, with hyperautomation and AI on the anticipated IT agenda. Continue Reading
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News
13 Jan 2022
EU closes in on regulating big tech with Digital Markets Act
While there are some areas the EU's Digital Markets Act gets right, Boston University professor Marshall Van Alstyne said it's still a work in progress. Continue Reading
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Definition
13 Jan 2022
prescriptive analytics
Prescriptive analytics is a type of data analytics that provides guidance on what should happen next. Continue Reading
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Definition
28 Dec 2021
high-performance computing
High-performance computing (HPC) is the practice of using parallel data processing to improve computing performance and perform complex calculations. Continue Reading
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Definition
28 Dec 2021
IT systems management
Systems management is the administration of the information technology (IT) systems in an enterprise network or data center. Continue Reading
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Tip
22 Dec 2021
Cybersecurity asset management takes ITAM to the next level
Security pros need to focus on cybersecurity asset management for devices, services and the vendors that can help. Use our checklist to find out how and where to start. Continue Reading
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News
10 Dec 2021
Vendia expands serverless blockchain data sharing platform
The Vendia Share service gets new features that enable more database-type capabilities, alongside smart contracts to support complex business rules. Continue Reading
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Feature
23 Nov 2021
Top 10 edge computing use cases and examples
The move to edge computing will increase over the next few years. Here, we list the areas where it's proving to deliver high value. Continue Reading
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Definition
09 Nov 2021
LOB (line of business)
An LOB (line-of-business) application is one of the set of critical computer applications that are vital to running an enterprise, such as accounting, supply chain management, and resource planning applications. Continue Reading
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Feature
08 Nov 2021
C-suites need to prioritize sustainability, climate change plans
Government regulations are one driving force behind business sustainability and climate change efforts. Following the UN COP26, businesses should be prepared for more regulation. Continue Reading
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Definition
05 Nov 2021
Superdome
Superdome is a high-end 64-bit, Hewlett Packard Enterprise (HPE) PA-8600 processor-based UNIX server designed for e-commerce customers using very large databases. Continue Reading
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Definition
28 Oct 2021
Information and Content Exchange (ICE)
Information and Content Exchange (ICE) is an XML-based standard protocol for electronic business-to-business (B2B) asset management. Continue Reading
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Definition
25 Oct 2021
FQA (frequently questioned answers)
FQA (frequently questioned answers) are conventions or mandates scrutinized by individuals or groups who doubt their validity. Continue Reading
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Definition
19 Oct 2021
ephemeral messaging
Ephemeral messaging is the mobile-to-mobile transmission of multimedia messages that automatically disappear from the recipient's screen after the message has been viewed. Continue Reading
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Definition
11 Oct 2021
corportal (corporate portal)
Corportals, short for corporate portals, are sometimes referred to as enterprise information portals and are used by corporations to build their internal web presence by leveraging a company's information resources. Continue Reading
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Definition
06 Oct 2021
integration server
An integration server is a type of computer server that facilitates the interaction between different operating systems (OSes), services and applications across an enterprise IT environment. Continue Reading
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Definition
10 Sep 2021
e-procurement (supplier exchange)
Electronic procurement, also known as e-procurement or supplier exchange, is the process of requisitioning, ordering and purchasing goods and services online. Continue Reading
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Feature
25 Aug 2021
Evaluating the benefits of 5G for businesses
With its high speeds, low latency and other advantages, 5G is delivering value in the enterprise. Now, business leaders view the new wireless technology as key to future success. Continue Reading
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Feature
13 Aug 2021
10 strategies for more sustainable last-mile delivery
Creating eco-friendly last-mile delivery strategies is an important business and societal challenge. Here are some options supply chain leaders can explore. Continue Reading
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Definition
29 Jul 2021
metered services (pay-per-use)
Metered services (also called pay-per-use) are any type of payment structure in which a customer has access to potentially unlimited resources but only pays for what they actually use. Continue Reading
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Definition
29 Jul 2021
nearshore outsourcing
Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than an organization's country. Continue Reading
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Definition
28 Jul 2021
Six Sigma
Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them. Continue Reading
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Definition
28 Jul 2021
CVO (Chief Visionary Officer)
The Chief Visionary Officer (CVO) is a newer title where the holder is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization, as well as the vision required to steer its course into the future. Continue Reading
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Tip
20 Jul 2021
5 principles of a well-designed data architecture
Here are five core data architecture principles to help organizations build a modern architecture that successfully meets their data management and analytics needs. Continue Reading
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Feature
15 Jul 2021
Edge-to-cloud architecture turns key for digital initiatives
Enterprises pursuing digital transformation initiatives may need to reexamine their infrastructure architecture to bring compute and storage closer to data generated at the edge. Continue Reading
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Guest Post
02 Jul 2021
The mirrored world: What are the benefits of digital twins?
Building digital twins is the first step on the path to the mirrored world for businesses. Leaders are bringing together data and intelligence, creating an agile, connected future. Continue Reading
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Tip
24 Jun 2021
A CIO's guide to legacy system modernization
For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise. Continue Reading
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Tip
17 Jun 2021
What is the hidden cost of maintaining legacy systems?
One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today. Continue Reading
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Feature
07 Jun 2021
HealthBridge Financial banks on AWS, Boomi to build business
Startup HealthBridge Financial used cloud-only infrastructure and Boomi's iPaaS to launch and scale its business of providing a second-payer benefit option for employers. Continue Reading
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Guest Post
26 May 2021
Uneven tech forecasts and the downstream impact on talent
Business leaders need to consider how today's 'uneven' economy is impacting talent in the tech space and why they should continue investing in human capital. Here's why. Continue Reading
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Definition
25 May 2021
IT project manager
An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's information technology (IT) pursuits and goals. Continue Reading
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Feature
20 May 2021
What CIOs need to know about digital experience monitoring
As evaluating user and employee digital experience becomes more common, CIOs need to learn how the technologies work and what they stand to gain by implementing DEM. Continue Reading
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Definition
18 May 2021
decision support system (DSS)
A decision support system (DSS) is a computer program application used to improve a company's decision-making capabilities. Continue Reading
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Feature
14 May 2021
RPA vs. cognitive automation: What are the key differences?
CIOs are now relying on cognitive automation and RPA to improve business processes more than ever before. Here are the important distinctions between the two technologies. Continue Reading
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News
27 Apr 2021
Social media algorithms under Senate microscope
Social media algorithms, like those from Facebook, Twitter and YouTube, have created economies and sowed misinformation. Senators want to know how they should be legislated. Continue Reading