It is the network administrator's responsibility to make sure the network is working properly and efficiently. You'll also provide maintenance and support for your end-users equipment, regardless if it's on site or remote.
The task of maintaining an operational network delivering predictable, reliable services to meet enterprise needs has always been and remains the day-to-day task of legions of network management and operations professionals. The task becomes more difficult and more critical to business success as a result of escalating demands for better performance, increased reliability and dynamic adaptability. These demands result from a proliferation of more complex, more distributed, and more dynamic business services. To meet customer demands, services are exhibiting a growing addiction to network-based solutions (e.g.,VoIP) and an emerging interest in sophisticated, bandwidth-intensive applications such as IP Multimedia Services.
Learn how to provide better network management in this tip by Richard L. Ptak.
Learn how to make performance management relevant in this tip by Richard L. Ptak.
But following some common-sense principles can make desktop management easier for all parties involved. Here are 10 suggestions you may want to institute these tried-and-true methods of keeping desktop management under control.
It could happen to you. Your PCs could be infested with spyware or adware. The key is to know where to look and what to record as spyware digs through your hard disk, memory and Windows registry. By following a regular process you can keep spyware at bay. This checklist will help you detect and remove spyware.
There are "tools-a-plenty" to assist administrators with identifying when a network is down and several approaches to react to the alarms. But what method is best? The short answer is, none of them. No single method works in every situation. This article will help explain some of the methodologies used in troubleshooting and where they may fall short as a permanent fix.
There are basically two approaches to troubleshooting, top down and bottom up. Read more about both approaches in these tips by Carrie Higbie:
- Troubleshooting from the top down
- Troubleshooting from the bottom up
More resources for managing and troubleshooting your network
- Shooting Trouble - chapter 1 of 'CCNP Practical Studies
This chapter download presents an introduction to troubleshooting; a review of standards, protocols and industry models; and practical troubleshooting, including baselining and documentation techniques.
- Need to put a hard day in analyzing your network? Read Laura Chappell's network troubleshooting truths -- you'll be able to relate!
- Troubleshooting your network
In this Q&A, our expert, Lindi Horton, helps with troubleshooting a network that has problems staying up in the evening.
- Here's a handy script for troubleshooting " my network connection is slow "" reports.
Just for fun:
Here's a humorous survival guide for network administrators.