Browse Definitions :
Definition

Microsoft Operations Framework (MOF)

What is Microsoft Operations Framework (MOF)?

Microsoft Operations Framework (MOF) is a series of 23 documents that guide IT professionals through the processes of creating, implementing and managing efficient and cost-effective services. 

MOF is an alternative framework to the Information Technology Infrastructure Library (ITIL). Like ITIL, MOF includes guidelines for the entire lifecycle of an IT service, from concept to retirement or replacement.

MOF encompasses three phases and a foundation layer of the IT service lifecycle:

  • The plan phase ensures alignment with business and IT objectives, policy compliance, financial management and reliability.
  • The deliver phase covers envisioning, planning, building, stabilizing and deploying the service.
  • The operate phase keeps operations, service monitoring and control service, customer service and problem management in line with service level agreement (SLA) goals.
  • The manage layer helps IT professionals manage governance, risk, and compliance (GRC); change and configuration; and team service.

MOF version 4.0 was released in April 2008. MOF 4.0 includes all MOF 3.0 processes and is aligned with ITIL version 3. Alignment with ITIL v3 allows IT managers to avoid retraining staff members on the essentials of MOS if they are familiar with ITIL.

Learn More About IT:
More information about MOF and a download are available from the website.

This was last updated in November 2008
Networking
  • network management system

    A network management system, or NMS, is an application or set of applications that lets network engineers manage a network's ...

  • host (in computing)

    A host is a computer or other device that communicates with other hosts on a network.

  • Network as a Service (NaaS)

    Network as a service, or NaaS, is a business model for delivering enterprise WAN services virtually on a subscription basis.

Security
  • crypto wallet (cryptocurrency wallet)

    A crypto wallet (cryptocurrency wallet) is software or hardware that enables users to store and use cryptocurrency.

  • zero-day (computer)

    A zero-day is a security flaw in software, hardware or firmware that is unknown to the party or parties responsible for patching ...

  • backdoor (computing)

    A backdoor attack is a means to access a computer system or encrypted data that bypasses the system's customary security ...

CIO
  • outsourcing

    Outsourcing is a business practice in which a company hires a third party to perform tasks, handle operations or provide services...

  • chief operating officer (COO)

    A chief operating officer (COO) is the corporate executive who oversees ongoing business operations within the company.

  • project management

    Project management is the discipline of using established principles, procedures and policies to guide a project from conception ...

HRSoftware
  • team collaboration

    Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal ...

  • employee self-service (ESS)

    Employee self-service (ESS) is a widely used human resources technology that enables employees to perform many job-related ...

  • learning experience platform (LXP)

    A learning experience platform (LXP) is an AI-driven peer learning experience platform delivered using software as a service (...

Customer Experience
  • market basket analysis

    Market basket analysis is a data mining technique used by retailers to increase sales by better understanding customer purchasing...

  • marketing stack

    A marketing stack, also called a marketing technology stack, is a collection of technologies used by marketers to perform, ...

  • social media influence

    Social media influence is a marketing term that describes an individual's ability to affect other people's thinking in a social ...

Close