Browse Definitions :
Definition

Microsoft Operations Framework (MOF)

What is Microsoft Operations Framework (MOF)?

Microsoft Operations Framework (MOF) is a series of 23 documents that guide IT professionals through the processes of creating, implementing and managing efficient and cost-effective services. 

MOF is an alternative framework to the Information Technology Infrastructure Library (ITIL). Like ITIL, MOF includes guidelines for the entire lifecycle of an IT service, from concept to retirement or replacement.

MOF encompasses three phases and a foundation layer of the IT service lifecycle:

  • The plan phase ensures alignment with business and IT objectives, policy compliance, financial management and reliability.
  • The deliver phase covers envisioning, planning, building, stabilizing and deploying the service.
  • The operate phase keeps operations, service monitoring and control service, customer service and problem management in line with service level agreement (SLA) goals.
  • The manage layer helps IT professionals manage governance, risk, and compliance (GRC); change and configuration; and team service.

MOF version 4.0 was released in April 2008. MOF 4.0 includes all MOF 3.0 processes and is aligned with ITIL version 3. Alignment with ITIL v3 allows IT managers to avoid retraining staff members on the essentials of MOS if they are familiar with ITIL.

Learn More About IT:
More information about MOF and a download are available from the website.

This was last updated in November 2008
SearchNetworking
SearchSecurity
  • man in the browser (MitB)

    Man in the browser (MitB) is a security attack where the perpetrator installs a Trojan horse on the victim's computer that is ...

  • Patch Tuesday

    Patch Tuesday is the unofficial name of Microsoft's monthly scheduled release of security fixes for the Windows operating system ...

  • parameter tampering

    Parameter tampering is a type of web-based cyber attack in which certain parameters in a URL are changed without a user's ...

SearchCIO
  • chief procurement officer (CPO)

    The chief procurement officer, or CPO, leads an organization's procurement department and oversees the acquisitions of goods and ...

  • Lean Six Sigma

    Lean Six Sigma is a data-driven approach to improving efficiency, customer satisfaction and profits.

  • change management

    Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes...

SearchHRSoftware
SearchCustomerExperience
  • clickstream data (clickstream analytics)

    Clickstream data and clickstream analytics are the processes involved in collecting, analyzing and reporting aggregate data about...

  • neuromarketing

    Neuromarketing is the study of how people's brains respond to advertising and other brand-related messages by scientifically ...

  • contextual marketing

    Contextual marketing is an online marketing strategy model in which people are served with targeted advertising based on their ...

Close