IT operations and infrastructure management

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  • service desk

    An IT service desk is a communications center that provides a single point of contact (SPOC) between a company, its customers, employees and business partners. Continue Reading

  • batch file

    A batch file is a script file that stores commands to be executed in a serial order. Continue Reading

  • domain controller

    A domain controller is a type of server that processes requests for authentication from users within a computer domain. Continue Reading

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