IT Operations
Top Stories
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Tip
15 Jul 2026
14 steps to implement IT automation at enterprise scale
IT organizations can't implement automation all at once. But by following proven steps, they can safely scale workflows while improving governance, efficiency and control. Continue Reading
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Feature
02 Jul 2026
6 trends shaping IT automation in 2026 and beyond
Enterprises are expanding their use of automation in IT, where AI is changing the landscape with trends such as agentic workflows, automated decision-making and AI-driven pipelines. Continue Reading
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Feature
25 Jun 2026
How runbook automation reduces IT operational costs
More than a simple efficiency initiative, runbook automation is a strategic priority that lowers operational costs and improves operational efficiency, resilience and scalability. Continue Reading
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Opinion
24 Jun 2026
HPE Discover 2026: Lessons in optimizing AI economics
HPE Discover 2026 highlighted four ways to improve AI ROI: modernize networks, control token costs, automate IT ops and reduce legacy infrastructure expenses. Continue Reading
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Video
22 Jun 2026
Digesting Dell Technologies World AI automation news
In this episode of IT Ops Query, Steven Dickens, CEO and principal analyst at HyperFrame Research, parses the AI news from Dell Tech World around agentic observability and AIOps. Continue Reading
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News
18 Jun 2026
HPE customers say the key to integration success is communication
Several customers at HPE Discover praised the vendor for its smooth acquisition integrations and shared their tips for navigating systems updates. Continue Reading
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Feature
15 Jun 2026
Service desk automation: Benefits, examples and strategies
Service desk automation combines AI, workflows and self-service tools to reduce IT costs, improve resolution times and scale support. Continue Reading
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Tip
09 Jun 2026
Why policy-based automation matters for today's IT operations
IT environments are more complex than ever, and traditional automation might not be enough. IT leaders should consider policy-based automation for operational consistency, governance and incident response. Continue Reading
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News
04 Jun 2026
Cisco agentic AI security push faces enterprise trust gap
Cisco officials urged customers to "meet the Mythos moment" with new agentic defenses, but businesses' mistrust of AI cuts both ways. Continue Reading
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News
04 Jun 2026
Cisco: AI driving a 'network supercycle'
Data and latency demands for AI paired with AI agents and strict security requirements are fueling a 'network supercycle,' says Cisco's Jeetu Patel. Continue Reading
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News
03 Jun 2026
Cisco updates Webex AI portfolio
Cisco plans new Webex AI agent rollouts, along with an AI Concierge. And with AI Agent 360, enterprises have a framework for governing their AI agents. Continue Reading
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News
03 Jun 2026
Cisco's Jeetu Patel on overcoming the 'AI trust deficit'
At Cisco Live this week, Cisco's CEO and top executives explained how security teams and enterprise IT infrastructure must evolve to address the mounting cybersecurity threat from AI agents. Continue Reading
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Tip
02 Jun 2026
6 best open source workflow engines for 2026
When evaluating open source workflow engines, learn their features and strengths, then view top platforms that streamline data pipelines, roll out microservices and automate tasks. Continue Reading
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News
02 Jun 2026
Cisco Cloud Control unites AgenticOps for IT infrastructure
Cisco's control plane for AI agent-based infrastructure management marks a significant convergence of previously disparate tools, according to analysts. Continue Reading
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Tip
27 May 2026
IT automation challenges and how to overcome them
IT automation promises faster operations and lower costs, but legacy systems, AI risks, maintenance complexity and skills gaps often prevent initiatives from scaling. Continue Reading
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Opinion
26 May 2026
Preparing for the vital but complex era of AI
AI is becoming essential, but its complexity pushes businesses to modernize legacy systems, consolidate platforms and expand AI-driven automation. Continue Reading
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Video
26 May 2026
Red Hat distinguished engineer unpacks 'The Agentic Paradox'
In this episode of IT Ops Query, Red Hat's Steve Watt explains the 'agentic paradox' and how agentic AI will change the value businesses bring and the way people think about work. Continue Reading
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Feature
21 May 2026
IT automation benefits: A strategic guide for IT leaders
IT automation is shifting toward AI-driven, agentic systems that improve efficiency, agility and security while introducing governance and risk challenges for enterprises. Continue Reading
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Tip
20 May 2026
Choosing an IT process automation platform for 2026
Enterprises that depend on large-scale IT processes must be strategic about their automation tools. Explore nine platforms to determine the best one for your organization. Continue Reading
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News
15 May 2026
Enterprises fleeing Broadcom move to OpenShift Virtualization
One company moved 100 VMs after its VMware bill shot up ninefold; converts also cited compliance, growing feature parity and expanding partner support. Continue Reading
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News
14 May 2026
IT orgs face tricky cost calculus for self-hosted AI inference
Red Hat's twofold strategy to lower AI inference costs -- self-managed hybrid infrastructure and open-weight models -- has potential, experts say, but must be proven in practice. Continue Reading
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News
12 May 2026
Red Hat AI updates target mounting cost, sovereignty worries
Red Hat furthers its hybrid cloud AI push with Model-as-a-Service and sovereignty features amid growing enterprise concerns about ROI and geopolitical risk. Continue Reading
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Conference Coverage
11 May 2026
Red Hat Summit 2026 news and conference guide
Informa TechTarget's guide to Red Hat Summit 2026 covers the latest trends, emerging technologies and information from the annual open source conference. Continue Reading
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News
05 May 2026
ServiceNow reintroduces itself as an AI 'security company'
ServiceNow pulls ahead of other agent orchestrators with expanded AI security features, experts say, as enterprises proceed cautiously toward agent autonomy. Continue Reading
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Definition
28 Apr 2026
What is DevOps? Meaning, methodology and guide
DevOps is a software development approach that brings development and IT operations teams together to deliver applications faster and more reliably. Continue Reading
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Feature
15 Apr 2026
11 DevSecOps best practices to prioritize in 2026
DevSecOps is a strategic shift to make security a shared responsibility across the lifecycle, with best practices covering automation, compliance, collaboration and risk reduction. Continue Reading
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News
13 Apr 2026
Cisco Galileo buy reflects blurring lines in AI observability
Cisco’s Splunk folds Galileo in with its IT ops products, but AI apps and observability introduce a new layer of management that's up for grabs in enterprises.  Continue Reading
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Tip
06 Apr 2026
DevOps metrics and KPIs you should track
Effective DevOps KPIs connect delivery speed, reliability, efficiency and business outcomes. Focusing on meaningful metrics helps leaders drive decisions and continued improvement. Continue Reading
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Tip
01 Apr 2026
How IT leaders can use AI for DevOps
AI for DevOps adds intelligence to pipelines and operations, enabling predictive monitoring, faster root cause analysis and safer releases while improving reliability. Continue Reading
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Feature
18 Mar 2026
DevOps roles explained: Key jobs, responsibilities and skills
More than most IT initiatives, DevOps is built around people. Involve the right professionals, and get those people primed to work in concerted ways. Continue Reading
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Tip
16 Mar 2026
Building a strong DevOps culture: A guide for business leaders
An effective DevOps culture blends collaboration, shared accountability, automation and continuous learning, with leadership aligning incentives to drive better delivery outcomes. Continue Reading
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Tip
10 Mar 2026
Beyond automation: Using GenAI to modernize IT operations
GenAI modernizes IT operations by enabling proactive automation, faster incident resolution, smarter capacity planning and governed scaling across hybrid environments. Continue Reading
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Tip
04 Mar 2026
Observability's role in mitigating IT security risks
Observability expands IT security beyond traditional monitoring, enabling deeper threat detection, predictive risk insight, faster response and stronger forensics. Continue Reading
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Tip
02 Mar 2026
How proactive observability transforms IT operations
Proactive observability replaces reactive monitoring with AI-driven, full-stack visibility that predicts degradation, reduces downtime, speeds resolution and aligns IT performance. Continue Reading
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News
24 Feb 2026
Red Hat, Nvidia tighten integration with AI Factory
Red Hat and Nvidia knit together a software stack, called AI Factory, meant to get AI in enterprise production faster. Red Hat also rolled out a new AI Enterprise product bundle. Continue Reading
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Tip
24 Feb 2026
Observability vs. monitoring: What's the difference?
Although observability and monitoring are different concepts, they aren't mutually exclusive; both provide IT administrators with valuable insights on their systems. Continue Reading
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Feature
19 Feb 2026
Top 10 DevOps trends to watch in 2026
DevOps in 2026 is evolving fast, with AI-driven automation, platform teams, smarter tools, cost-aware deployments and new skills redefining how software is built and run. Continue Reading
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Definition
11 Feb 2026
What is observability? The ultimate guide for IT teams
Observability is a management strategy focused on keeping the most relevant, important and core issues at or near the top of an operations process flow. Continue Reading
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Tip
05 Feb 2026
7 observability best practices to improve visibility, performance
Observability enables organizations to analyze data on a continuous basis and act on it quickly. Learn best practices for implementing the practice. Continue Reading
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Tip
28 Jan 2026
21 tasks to automate today to streamline IT operations
Prioritize IT automation by ROI and domain to boost security and efficiency. Discover the top tasks to automate now and start seeing results. Continue Reading
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Feature
22 Jan 2026
Top 4 IT monitoring tools for 2026
Effective monitoring is a cornerstone of any IT environment. Examine the available tool options for IT monitoring, and compare their features, benefits and costs. Continue Reading
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Tip
20 Jan 2026
Top 8 observability tools for 2026
Observability tools can help developers and IT administrators improve the delivery, performance and customer experience of applications and avoid potential issues. Continue Reading
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Feature
14 Jan 2026
Top 8 observability trends to watch in 2026
Growing cloud, edge and AI complexity is driving IT teams to mature observability, using insights to boost reliability, reduce MTTR and link IT performance to business outcomes. Continue Reading
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Tip
08 Jan 2026
10 DevOps engineer skills to add to your resume
DevOps plays a critical role in modern IT. As app development and deployment practices change, orgs will seek pros with hands-on experience -- and the skills to match. Continue Reading
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Tip
09 Dec 2025
7 task automation tools to increase productivity in 2026
Explore task automation tools that save time and reduce risks for IT operations by automating routine tasks, improving efficiency and minimizing errors. Continue Reading
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News
05 Dec 2025
AWS AI Factories target hybrid cloud AI infrastructure
AWS throws its hat in the hybrid cloud AI infrastructure management ring against established enterprise competitors, including Oracle, HPE and Dell. Continue Reading
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Podcast
20 Nov 2025
Cloud-native platform engineering in the enterprise
The director of engineering for a Fortune 20 automotive company spoke on the latest cloud-native tools for platform engineering, and the challenges and opportunities ahead with AI. Continue Reading
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News
14 Nov 2025
Kubernetes AI progress in 2025 and the road ahead
Presentations at KubeCon 2025 detailed efforts since last year's conference to enhance support for AI on Kubernetes platforms and previewed what's ahead. Continue Reading
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Podcast
13 Nov 2025
CNCF surveys highlight cloud-native AI connections
Cloud-native infrastructure aligns closely with AI in two new CNCF surveys, thanks in part to platform engineering and other abstractions that make it more user-friendly. Continue Reading
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News
13 Nov 2025
CNCF Kubernetes AI program faces scrutiny from IT analysts
CNCF is positioning Kubernetes as a standard infrastructure for AI, but analysts questioned the level of participation by one major AI player in its new conformance program. Continue Reading
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News
12 Nov 2025
Northrop Grumman, Ford prep AI infrastructure with OpenShift
The defense contractor leaned on OpenShift AI and GitOps as it installed a 30,000-core GPU farm, while the automaker established workload identity federation across clouds. Continue Reading
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Conference Coverage
12 Nov 2025
KubeCon + CloudNativeCon 2025 news coverage
This guide to KubeCon + CloudNativeCon North America 2025 features updates from the event, related news to prep for the show and highlights from this year's European conference. Continue Reading
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Conference Coverage
10 Nov 2025
Microsoft Ignite 2025 conference coverage
Our guide to Microsoft Ignite 2025 has everything you need to know about the annual conference, including live news updates, expert analysis and highlights from last year's show. Continue Reading
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Definition
06 Nov 2025
Agentic process automation: The enterprise guide to autonomous AI workflows
Agentic process automation, also known as agentic automation, is an automation approach that integrates autonomous AI agents and advanced AI technologies to perform tasks with minimal human intervention. Continue Reading
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Tip
30 Oct 2025
6 IT operations management best practices you need to know
ITOM staff are vital to IT platform performance, but organizations must limit human interaction and use AI -- with caution -- and automation to keep everything running smoothly. Continue Reading
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News
23 Oct 2025
Dell, IBM/Red Hat AI infrastructure moves target Broadcom
Big rivals upped the ante in turnkey AI infrastructure platforms this month as all jockey for position in the developing enterprise AI market. Continue Reading
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Feature
02 Sep 2025
19 top distributed tracing tools to know about
Distributed tracing tools help development and DevOps teams monitor microservices applications and resolve performance issues. Here are details on 19 notable tools. Continue Reading
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News
29 Jul 2025
Big vendors back Linux Foundation agentic workflows project
Agntcy overlaps with MCP and Agent2Agent but adds proposed standards for a broader range of network layers in the still-emerging 'internet of agents.' Continue Reading
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Definition
17 Jul 2025
What is YAML (YAML Ain't Markup Language)?
YAML (YAML Ain't Markup Language) is a data serialization language used as the input format for diverse software applications. Continue Reading
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Opinion
08 Jul 2025
HPE Discover highlights AI factories, OpsRamp and Morpheus
AI factories, Morpheus and OpsRamp promise to become central parts of HPE's hybrid cloud strategy. Continue Reading
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Definition
02 Jul 2025
What is the blue screen of death (BSOD)?
The blue screen of death (BSOD) -- also known as a stop error screen, blue screen error, fatal error or bugcheck -- is a critical error screen that can be displayed by Microsoft Windows operating systems (OSes). Continue Reading
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Tip
30 Jun 2025
Top PowerShell commands you must know, with cheat sheet
Explore this list of the most useful PowerShell cmdlets with a guide on how to use each command. Then, download the handy cheat sheet to keep the information at your fingertips. Continue Reading
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Feature
10 Jun 2025
AIOps vs. DevOps: Distinct approaches to IT automation
AIOps and DevOps are powerful methodologies that differ in approach yet share the common thread of automation. Continue Reading
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Definition
02 Jun 2025
What is compliance automation?
Compliance automation, also known as automated compliance, is the practice of using technology -- such as applications with AI features -- to perform and simplify compliance procedures. Continue Reading
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Definition
29 May 2025
What is automation bias?
Automation bias is an overreliance by human operators on automated systems, such as computer hardware, software and algorithms, to make decisions, even when the machine-generated output is incorrect or contradicts human judgment. Continue Reading
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News
22 May 2025
Red Hat OpenShift Virtualization roadmap chases VMware
Red Hat touted big converts to OpenShift Virtualization during Summit, but it's still working to add resiliency features VMware has had for more than a decade. Continue Reading
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Definition
22 May 2025
What is DevOps as a service?
DevOps as a service is a delivery model for software application development. Continue Reading
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News
21 May 2025
Red Hat, HashiCorp reveal Ansible, Terraform and Vault plans
Red Hat Ansible and HashiCorp reps filled in the blanks about how infrastructure automation tools will more deeply integrate, news welcomed by financial services customers. Continue Reading
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Definition
20 May 2025
What is an automated script?
An automated script is a code snippet that executes repetitive or complex tasks such as provisioning infrastructure, managing security vulnerabilities, setting up data pipelines and testing software, with little or no human intervention. Continue Reading
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News
20 May 2025
Red Hat amps up open source AI infrastructure pitch
With a new AI Inference Server and a distributed inference open source project, Red Hat hopes to capitalize on the surging popularity of open source AI. Continue Reading
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Definition
15 May 2025
What is AI in networking?
AI in networking involves the application of artificial intelligence technologies, including machine learning, deep learning and advanced data analytics, to automate, optimize and secure network operations. Continue Reading
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Definition
15 May 2025
What is Docker?
Docker is an open source software platform used to create, deploy and manage applications in virtualized environments called containers. Continue Reading
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Definition
15 May 2025
What is real user monitoring (RUM)?
Real user monitoring (RUM) is a type of performance monitoring that records user interactions with a website or application. Continue Reading
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Definition
09 May 2025
What is infrastructure automation?
Infrastructure automation uses software tools to automate processes related to IT infrastructure provisioning, management and monitoring. Continue Reading
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News
07 May 2025
ServiceNow digs deeper into data for AI with Data.world buy
ServiceNow will fold in metadata collection and data catalog tools from the data governance specialist to fuel its agentic AI ambitions. Continue Reading
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News
06 May 2025
ServiceNow expands AI governance, emphasizes ROI
Enterprises remain nervous about deploying AI agents in production, as IT vendors vie to demonstrate the value and comprehensiveness of their platforms. Continue Reading
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Definition
05 May 2025
What is infrastructure as code (IaC)?
Infrastructure as code (IaC) is an IT practice that codifies and manages underlying IT infrastructure as software. Continue Reading
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Definition
01 May 2025
What is distributed tracing?
Distributed tracing is a method used to track the journey of requests as they flow through a distributed system or microservices architecture. Continue Reading
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Definition
29 Apr 2025
What is an automation architect?
An automation architect is a senior IT professional responsible for the strategic design, development and governance of automation initiatives across an organization. Continue Reading
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Definition
24 Apr 2025
What is workflow orchestration?
Workflow orchestration is the process of coordinating and automating tasks across different systems to ensure they run within a defined workflow. Continue Reading
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Definition
24 Apr 2025
What is blue/green deployment?
Blue/green deployment is a change management strategy for releasing software code. Continue Reading
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Definition
22 Apr 2025
What is orchestration in IT?
In IT, orchestration is a commonly used term for the automated coordination and management of different processes, systems and tasks. Continue Reading
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Definition
18 Apr 2025
What is a virtual machine (VM) and how does it work?
A virtual machine (VM) is a virtual emulation of a physical computer. Continue Reading
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Tip
15 Apr 2025
How to copy files from source to destination in PowerShell
Take a closer look at these Copy-Item coding examples to build advanced PowerShell scripts that copy files with safety measures to ensure the duplicates reach their destinations. Continue Reading
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Definition
11 Apr 2025
What is Active Directory (AD)?
Active Directory (AD) is Microsoft's proprietary directory service that enables network admins to manage users, permissions and their access to networking resources. Continue Reading
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News
08 Apr 2025
AI agents raise stakes in identity and access management
IT vendors roll out fresh tools to take on identity and access management for AI agents as enterprises deploy them internally and battle malicious ones externally. Continue Reading
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Podcast
07 Apr 2025
OpenTelemetry adapts to AI observability
A core contributor and governing board member for the CNCF project reflects on how AI is changing observability, programming and business. Continue Reading
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News
02 Apr 2025
Model Context Protocol fever spreads in cloud-native world
The Anthropic-led spec for AI agent tool connections gains further momentum this week, with support from cloud-native infrastructure vendors such as Kubiya and Solo.io. Continue Reading
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Definition
27 Mar 2025
What is IT automation? A complete guide for IT teams
IT automation is the use of instructions to create a clear, consistent and repeatable process that replaces an IT professional's manual work in data centers and cloud deployments. Continue Reading
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Podcast
27 Mar 2025
A visual future: GraphRAG and AI observability
In the eyes of one CNCF leader, GNNs, knowledge graphs and GraphRAG will boost IT operations and create 3D views of apps and infrastructure. Continue Reading
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Definition
25 Mar 2025
What is application release automation (ARA)?
Application release automation (ARA) is a process that automatically packages and deploys an application, or application updates, through the stages of development to production. Continue Reading
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Definition
25 Mar 2025
What is IT operations (IT ops)?
The term IT operations (IT ops) describes the many processes and services an IT department manages and maintains within an organization. Continue Reading
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News
24 Mar 2025
Open source AI agent frameworks add enterprise ops polish
Kagent and Dapr Agents offer connections to cloud-native infrastructure and microservices, taking differing stances on Microsoft's AutoGen. Continue Reading
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Definition
20 Mar 2025
What is continuous monitoring?
Continuous monitoring constantly observes the performance and operation of IT assets to help reduce risk and improve uptime instead of taking a point-in-time snapshot of a device, network or application. Continue Reading
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Definition
18 Mar 2025
What is security automation?
Security automation uses technology to remove high-volume manual processes from security operations to detect cyberthreats, which saves time by integrating different workflows into repeatable processes. Continue Reading
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Tip
18 Mar 2025
Kubernetes automation: Use cases and tools to know
Kubernetes automation simplifies the configuration, deployment and management of prepackaged container components supporting business apps, but it's not recommended in all cases. Continue Reading
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Tip
17 Mar 2025
IT automation vs. orchestration: Key differences
As complementary technologies, automation defines each repetitive task to be performed, while orchestration assembles arrays of individual tasks to accomplish complex workflows. Continue Reading
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Definition
12 Mar 2025
What is task automation?
Task automation uses technology to perform repetitive or routine tasks automatically, improving efficiency, minimizing mistakes and reducing errors. Continue Reading
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Definition
11 Mar 2025
What is an automation engineer and how do you become one?
An automation engineer designs and develops autonomous systems to manage repetitive tasks and improve efficiency and productivity. Continue Reading
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Definition
05 Mar 2025
What is tool sprawl? Explaining how IT teams can avoid it
Tool sprawl is the accumulation of many IT tools by an organization, leading to inefficiency and data siloing. Continue Reading
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Definition
04 Mar 2025
What is root cause analysis?
Root cause analysis (RCA) is a method for understanding the underlying cause of an observed or experienced incident. Continue Reading
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Tip
03 Mar 2025
10 steps to develop your IT automation strategy
Setting business goals, establishing governance practices, identifying and deploying the right tools, and providing training are the foundations of a sound IT automation strategy. Continue Reading