TechTarget News - Week of Apr 25, 2010

Patient engagement in IT use leads to richer health experiences

Policymakers and IT developers should consider ways to ensure that patient engagement is at the forefront of technology adoption, advocates tell a federal advisory committee.

How to overcome the downsides of on-demand and SaaS BI software

Read about roadblocks that can stop SaaS BI software deployments, and get advice on avoiding them and using on-demand business intelligence tools to support pervasive BI rollouts.

When picking an EHR vendor, consider market forces

Of all the EHR vendors out there -- especially a cadre of new ones catering to solo docs and small group practices -- how do you pick one that will be around for the long haul?

Switching your focus from B2B to B2C with social media and CRM

Getting the word out to your customers isn’t just a matter of buying simple advertising anymore -- it’s about engaging with them socially. Denis Pombriant explains the ideas behind this new trend.

Israel lifts Apple iPad ban

Israel has lifted a ban on imports of Apple's iPad, which was imposed because authorities said the device's Wi-Fi system was incompatible with Israel's wireless standard.

Cybercriminals step up click theft from online advertisers

Cybergangs are increasingly targeting advertisers who pay website owners for every click on their online ads, two click fraud technology suppliers have found. In the first quarter of 2010, 17% to 29% of clicks to online ads were fraudulent, up from 15% to 25% the previous quarter, according to separate estimates by Click Forensics and Anchor Intelligence.

Tidal wave of ID theft fraud sweeps the UK, survey reveals

Some 44% of Londoners have been victims of bank card fraud and 42% have had their identity stolen, according to an Infosecurity Europe survey. Researchers said the average amount stolen was £1,448 per victim, and 37% did not get their money back from the bank.

2e2 buys Morse

2e2 has picked up the assets of rival integrator Morse in a deal valued at £69.8m, or 51p per share, as predicted by MicroScope last Friday. Morse's directors unanimously recommended the deal to the firm's shareholders this morning.

Council spend on web services tops £19m

Council spend on web services tops £19m

Local councils are spending 12 times the amount the private sector paid out on website development and maintenance...

2e2 buys Morse for £69.8m

IT services provider 2e2 has picked up the assets of rival integrator Morse in a deal values at £69.8m, or 51p per share.

Morse's directors unanimously...

RIM adds Wi-Fi support to BlackBerry

Blackberry maker Research in Motion (RIM) today announced support for Wi-Fi calls plus greater support for voice over internet protocol (VoIP) for enterprise-wide unified communications.

Business continuity planning undermined by lack of funding

The number of companies that have prepared a business continuity plan is disturbingly low with lack of funding blamed for the failure to put measures in place to protect businesses.

CIOs mobilise to cut comms costs

CIOs are in a cleft stick. On one hand they face increasing communications costs to support their internal work forces as they go mobile, but their budgets...

BT looks to open source to increase innovation

BT is seeking to increase innovation in its IT functions through the gradual introduction of open source methods.

Jeremy Ruston, head of open source...

IT job vacancies continue to recover from recession

The bounce back in the strength of the IT jobs market has continued through the first quarter with growth in the number of permanent positions being filled.

Cautious operators hit Ericsson, Nokia sales

Weakened demand for mobile devices in many key markets put a dampener on quarterly results for Scandinavian mobility giants Ericsson and Nokia last week. Swedish Ericsson saw sales fall 9% over the same period in 2009 to SEK 45.1bn (£4.06bn) with net profits sliding 30% to SEK 1.3bn.

Dow returns to distribution with C2000 marketing role

Former Dell and Westcoast executive Andy Down has re-emerged in the channel taking a marketing role at Computer 2000. At the same time he arrives at the distributor to take the reigns as director of marketing Alice Smitheman has been appointed as Azlan marketing director.

SAM message getting through slowly

The message of the need to adopt Software Asset Management (SAM) is slowly getting through to users but there is a long way to go until the ignorance about the technology is broadly overcome.

Baltimore cops go wireless with Blackberry

The police force highlighted in The Wired TV series is using Blackberry smartphones to help restore personal relationships, giving officers more face-to-face...

Blackberry CRM app frees Ridgid sales staff from laptops

Ridgid, a division of the $22bn diversified US manufacturing group Emerson, has developed a Blackberry-based customer relationship management system that frees its sales force from the tyranny of laptops on the road.

Blackberry helps Lenel lock down factories

Security supplier Lenel is using a Blackberry application to help protect the property and physical assets of firms such as Research in Motion, Cisco and HP, delegates at RIM's WES user conference heard this week.

NHS IT needs doctor consultation

Doctors should be involved at all stages of healthcare IT projects, according to experts at the BCS Health Informatics conference.

Extreme sales hit targets

Extreme Networks has posted on-target sales for the last quarter and beaten previously forecast earnings per share after a solid performance in the North American theatre. The firm booked total sales of $78.2m (£50.93m) in the third quarter of its fiscal 2010, which closed on 28 March.

Threat of data loss fines a spur for the security channel

The threat of fines of up to half a million pounds from the Information Commissioners Office (ICO) which came into force earlier this month are already causing phones to ring in the channel.

Check Point sees new record quarter

Internet security specialist Check Point has weighed in with its latest numbers as the stream of quarterly results continues throughout the industry this week. Like many of its peers, Check Point reported growth in both sales and net profits, as evidence of the economic recovery gathers.

WatchGuard sets sights on enterprise market

Unified Threat Management (UTM) specialist WatchGuard has set its sights an extending its reach beyond the SME market into the enterprise space.

Web resources key to NHS improvements

Managers in the NHS need greater freedom to access web resources if they are going to use it to make improvements for staff and patients.

InfoSec: Securing identity and finances key to next decade

The future for those operating in the security channel will be dominated by trying to secure the cloud, make cashless payments safe and in helping customers and firms establish and protect their digital identities.

VADition goes Dutch with first European office

Security distributor VADition has opened an office in the Netherlands to serve the Benelux region as the first move into Europe.

IP Australia consolidates storage with NetApp private cloud

Australia’s intellectual property protection agency has consolidated its multi-vendor storage systems, making NetApp its new supplier of choice and creating a private storage cloud.

3Par's new Australia office plans to bed in global customers

3Par’s Australian office will try to ensure its global customers don’t make Australia and New Zealand an exception to their global 3Par roll-outs, as some have done before teh company opened a local presence.

SAP to work with user groups on future product plans

The SAP User Group Executive Network has announced a joint initiative with SAP to help shape the enterprise software supplier's future product plans.

Cost of cybercrime to businesses doubles

The cost of cybercrime to businesses has doubled to more than £10bn over the past two years, research to be released today will reveal.

Cisco partners to write their own rules

Cisco has moved to expand its incentive programmes, ease concerns around global deals and pledged to resolve the supply chain issues that have dogged it throughout the recession at its annual partner conference, which is being held in the vendor's spiritual home of San Francisco.

SAP bolstered by software and services growth in Q1

The joint CEOs at SAP must be patting each other on the back after the numbers for the vendor's first quarter showed growth in software and services revenues.

More companies to ‘mobilise’ data

More and more companies will let staff use their own mobiles to send and receive company data because the cost of doing otherwise is too high, says an industry...

Chinese court backs Microsoft in IP fight against pirates

The success Microsoft has had winning a legal victory against a Chinese company using illegal copies of its software has been seen as a boost for defenders of intellectual property.

Banks turn to IT suppliers to rebuild businesses

Investment banks are investing in their businesses again following the turmoil in the finance sector, but there are signs that they may be losing their appetite for in-house development.

Why CIOs need to mobilise now

Mobility offers a way for companies to become or stay competitive, so CIOs need to become proactive about using it to transform business processes, an industry...

Global banks tire of slow cloud development

Three of the world's biggest banks are forming a syndicate that will allow them to buy IT at a lower price and develop cloud computing platforms themselves.


Increase in software subscriptions drives Websense recovery

The security sector might not have experienced the dip suffered by other areas of the channel during the downturn but it is sharing in the recovery as the latest Q1 figures from Websense show all too clearly.

SAP bolstered by software and services growth in Q1

SAP's first quarter showed growth in software and services revenues.

Bill McDermott and Hegermann Snabe, co-CEO's of SAP, put the performance down...

Design agency hit by £44,000 costs after being caught out by BSA

In its fight against the use of unlicensed software the Business Software Alliance never seems to take much of a breather between cases and its latest settlement has landed a London design agency with a £44,000 bill.

HP buys Palm for $1.2bn

Hot on the heels of its acquisition of 3Com, HP has paid $1.2bn or $5.70 per share for struggling smartphone vendor Palm.

Amazon Web Services opens Asia Pacific region

Amazon Web Services S3 and other cloud computing services will now be served from a Singapore data center, but AWS is also considering an Australian presence.

Australian immigration tribunals to replace Dell/EMC SANs

Australia's Migration Review Tribunal and Refugee Review Tribunal wishes to replace its Dell/EMC CX500 SANs, which it says have reached the end of their product lifespan and now cost too much to maintain.

HIT grants will expand health data exchange, but are they enough?

Washington has awarded millions in HIT grants to start health information exchanges. State officials think much more money is needed -- and they wonder where it will come from.

How to get to the top in NHS IT, from the CEOs

How do you get to the top if you work in healthcare IT? Technology might not have taken the central role in healthcare that it has in industries such as finance and retail, but it is increasingly permeating the sector and playing a vital part in providing care.

HP to buy Palm for $1.2bn

Hewlett-Packard has agreed to purchase struggling mobile handset maker Palm for $1.2bn.

China’s Baidu gains from Google

Top Chinese search engine Baidu has increased profits and gained market share since Google indicated in January that it would stop censoring search results and move to Hong Kong.

SaaS is here to stay, says Gartner

More than 95% of organisations expect to maintain or increase their use of software as a service (SaaS), according to a survey by research firm Gartner.

Reseller opportunity identified around mixed SaaS adoption

Despite an apparent interest from customers in software as a service (SaaS) the majority of firms have still not established evaluation criteria to choose which products they will go for.

HP pledges major investment in Palm

Hewlett-Packard has pledged to make significant investment in the R&D and sales operation of its latest acquisition, Palm, and hopes to exploit its commercial channel to tout the consumer-oriented Palm portfolio in the business world.

Adobe identifies billions being wasted in unnecessary admin

Even before the election started the politicians were banging on about how they could use technology to cut costs in UK plc and there is £8.8bn that Adobe has identified that could go relatively easily.

Sales of Windows 7 hit the 100m mark

The words 'Vista' and 'OS disappointment' need never be uttered in Microsoft offices again after the sales of Windows 7 hit the 100m unit mark.

Fortinet sales investment pays off

Ken Xie, CEO of Network security and UTM provider Fortinet, has highlighted "increased investments in the sales organisation" after posting increased Q1 sales and profits.

Symantec acquires PGP and GuardianEdge

Against a background of increasing interest in encryption thanks in part to the continued high profile data losses and threat of fines from the Information Commissioners Office the decision of Symantec has splashed out $300m to buy PGP.

Ingram Micro sales growth outpaced by profits in Q1 2010

Spurred by a stabilising global economy and product refreshes the reseller channel is looking more buoyant than it has done in years, Ingram Micro's chief executive has claimed.

Lexmark laser shortages zap SME channel promotions

Lexmark expects shortages of its laser hardware to continue to prevent it from running SME channel promotions until some point in the second half of the year.

Symantec to acquire PGP and GuardianEdge

Symantec has announced it is to acquire encryption firm PGP Corporation and endpoint security firm GuardianEdge Technologies for $300m and $70m respectively.

Video: Study predicts end of the office, death of the desk

The end of the company office is in sight, as the recession, mobile technology and the emergence of a generation brought up on social networking come together, a major study by Microsoft predicts

Transport for London starts CCTV modernisation

Transport for London (TfL) has begun a £22.6m project to revamp its closed-circuit TV (CCTV) infrastructure using internet protocol (IP) technology. The transport body has signed a 10-year contract with supplier Easynet for the design, build, testing and support of a wide area network (WAN) that will connect all the organisation's cameras that are used to monitor traffic.

European weakness a concern for Avnet

Continued weakness in the European market remained a concern for Avnet as other geographies showed signs of coming out of recession much quicker.

Technology is built into new Essex hospital

Broomfield Hospital in Essex is installing a range of technologies to improve patient care as it expands into a new five-storey wing.

UK no longer biggest outsourcing market outside US

For the first time, France, Germany and Sweden all spent more on outsourcing than the UK in the first quarter of this year as contract renegotiations surged,...

SAP looks to developers to support Business ByDesign

SAP is preparing its developer and reseller community for the launch of its hosted Business ByDesign service, which goes mainstream from July.

Business sales marching up the hill

GfK's month-on-month market comparison shows climb out of decline. Carl West explains the figures with most year-on-year sales comparisons not truly indicating a return to the more buoyant levels of 2008, it is useful to see how a month-on-month comparison shows the climb out of decline.

Securing our digital future

Identity protection will play a key part as IT advances our digital world, writes Simon Quicke With the number of mobile devices continuing to expand and cheque books and cash becoming less common as money increasingly flows through cyberspace, the issue of trust is becoming vital.

Radware cashes in on Alteon acquisition

Application delivery solutions vendor Radware is still feeling the after-effects of its acquisition of Alteon last year, as it posted figures for the first quarter of 2010. Radware bought Alteon from Nortel in 2009 in the first major sale of the defunct vendor's asset stripping process.

ComputerLinks shuffles management pack to focus on services

In its ongoing transition to increase services revenue Computerlinks has announced a reshuffle of its management team. The New market-based distributor has been actively looking to grow business in areas beyond security and increase its services capability.

Political parties promise help for SMEs

One of the key battle lines in the election is around the support that the political parties will give to SMEs. In last night's debate between the three leaders of the main political parties all promised to make life better for small firms.